Philips — Philips DVP 2850

udayakumar_p

from Kodungallur, Kerala

Address:

600045

Recently purchased this product. Found that the remote is not working. Complained to the service center. It has been around 2months still i didn't get replacement for the remote. The service center personnel gives a pathetic response. They are asking me why did you purchase from online? Wherever purchased shouldn't the company produce working product? Rude behavior from the service center. I think many have complaints regarding the remote with this particular model. The brand itself worst i think. Totally frustrated.

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Philips India customer support has been notified about the posted complaint.

May 11, 2016

Updated by udayakumar_p The service center which I had contact is Philips service center in Vellore

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