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PhonePe — I was transfer 6100 rupees from phonepe to my friend transaction failed and after 20 days money is not returned. I have complained many

Sir, through the phonepee app, on 8-1-2019, on December 8, 2011, Rs 6100 was sent to my friend by my State Bank of India account number [protected], whose reference number is P1901081328451207439175 and UTR number[protected]. Those funds are neither received nor received by me. I came back to the complaint whose complaint I have done by visiting the phonepe Customer Care and Bank branch but my complaint has not been resolved nor my money has returned. Any help from Phoenipay Please do not help me. Please help me and get the money back. Please grace me. I have put a screenshot of the transaction in the mail. Even after you have mailed it 5 times the same answer is being given that money has come into account There is no money in my account yet. There is no help after talking about the branch of State Bank of India and customer care. You are saying that you can go to the bank and fill the chargeback sheet. When the officer saying here is that no sheet. My money has been stuck for 20 days. If it continues, I am compelled to take legal action against Phonepe.
Your Faithfully
Neeraj Soni
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Complaint Status


[Jan 29, 2019] PhonePe customer support has been notified about the posted complaint.
Complaint comments  8 Comments     Updated: ShareTweet

Comments

I am still waiting for my refund balance { 3000/[protected] }
Kindly take the action... ASAP

Transaction ID :- P1901221005239598734531
Amount:- 3000/-
Time:- 10:05 AM

Sir maine 7.1.2019 ko Phone se 1000 sent keye pr wo Transtion Flied Ho gaye Par muze Aabhitak paise Wapas nahi aahe Maine Mere branch ko contac kiya tha pr unono Aapke tarf debit Huye Hai Aisa bola To Aapa Jal se jal Mere paise Refound kar dijiye
Transtion id.P1901071344451294590645
Mo.[protected]
Ac No.xxxxxxx6358

I have recharged 1000 rupess to a wrong number by airtel operator.so please let me know what is the way to fix the issue and refund my amount

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Sir maine 20/01/2019 ko 6500 rs ka transfer kiya tha jiska amount account me se deducted hogaya hai 4 din kee baad bhi refund nahi aya hai...
Lost 2000/-by doing Transaction. It cant show any notification wether any Transaction is successful or failed.please check it and Transfer the Money as soon as possible.
venkatateja's reply, Jan 24, 2019
Hello sir/madam
I am D.Venkata Teja belongimg to Vijayawada, Andhra pradesh.Today afternoon around at 12 noon I did a Transferred Money To my friend but it did not Went and also not showing any Transaction Notification After checking bank balance It is showing 2000/- has detected.Soo Kindly refer My Transaction id and get back My Money As soon as Possible.Its my humble request please consider it
I am not able to withdraw my money from wallet. It is showing that complete your kyc but when I continue it tells that "Sorry e-KYC services are temporarily unavailable." Every time when I try to withdraw it shows same issue. I am not able to understand when it will be resolved. I want my money back in my account.
I had using phone pe app sending some amount transaction is failed but amount debit my account not credit benificier account so please credit my amount
Refund this money
Transaction ID P1901221145380392670708
Amount-15300

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