Pizza Hut India Complaints & Reviews

I have placed order through online on 28th jan'17 and paid money also. They have problem to deliver to my place, so they have cancelled my order. Till now i did not get my money. I called customer care n number of times, but every time they say, the money will be refunded in 24 hrs. Its more than a month now, still not received money.

order no: 4857
Amount:335...

I ordered a pizza for my daughter on Friday at 8:50 PM. It was supposed to be delivered by 09:20 PM. But when I called them up at 09:40 they said it is on the way. I waited for another 15 mins and then they said actually due to some technical problem they received my order at 09:52 PM. My daughter almost started sleeping. They said please wait for another 20 mins. It will be delivered by 10:10. I called them again at 10:25 and they said it...

Dear Sir,
On 23.12.2016, my son had placed online order with his registered mobile no. [protected] and my credit card account has been debitted INR 1, 315/- and got the message that order cannot be completed. When I contacted customer care, they adviced that the refund will be made to my account but till now no refund has been done.
my contact number is : [protected]
transaction ID: 75503726359010803526268
Credit...

Dear Sir,
On 17 feb 2017, I have placed online order through mobile and my account has been debitted INR 1, 457.56 and got the message that order cannot be completed. When I contacted customer care, they adviced that the refund will be made to my account but till now no refund has been done.
my contact number is : [protected]
transaction ID: HSBI[protected]CH55908728

Please refund the amount to my account...

Pizza hut in district centre, details attached with the complaint, charged me extra for the service charge 6% and service tax @10% and VAT at 12.5% and 20% which is not right as per the tax laws of India, so I would like to lodge a complaint against them and I want them to stop charging extra from the consumer.
Also, when asked about this issue, they initially offered me to return the money but didn't do the same. [protected]...

Yesterday had a worst experience till now with pizza hut, ordered TTB for 4. I hardly eaten a single slice rest it was in junk. Out of My complete order not even a single item is worth full. 1st it wasn't baked properly 2nd vegetables are chopped like waste on it, cheese like glue stick. I hardly survived, i would have rather eaten on road side THELLA instead of pathetic food. If it was not a take away i definitely offer this to Pizza hut...

I have been given run round for the past 3.5 months for the transaction happened on 5th Nov 2016. Same day when the amount got deducted & the order failed i contacted the customer care they informed i would get the amount back by 45 days. But nothing happened now that i'm calling pizza hut they are just not willing to do anything on this.I'm sick off waiting for the call back which never happens, incorrect information & don't care attitude...

To whom so ever it may concern,

Date:[protected]
Place: Bangalore
I had a long day and was very hungry, I placed an order at Pizza hut for their Magic pan (4 pizza combo) via food panda, order-7768 then the Sadashivnagar branch ppl called me and told that I have to place an order with Rajajinagar branch and gave me[protected] number to call. I called that no and turns out it's the customer care no. when I placed...

We had ordered a box of 4 pizzas from the Rutu Park, Thane branch, Maharashtra and they asked us the delivery will be made in 40 minutes and we agreed to wait for 40 minutes but the delivery wasn't done till another 50-60 mins which makes an hour. When we called them back, they were quite rude and misbehaved with us even when we asked them to tone down. We again called them after the hour and they asked us to wait for next 20 minutes. If...

On delivery why service tax charge is put, first delivery is free service n other new regulation say service tax charge is voluntary.kindly reply. Also service tax is put for AC dinning but in delivery where is question of AC, so explain the billing of service tax of 6% in delivery bill. Also when we give call on call center for delivery we get message that it will be delivered in 30 min. But many times we don't get the order delivered n...

Hi,

I placed an order on 14th feb from the website for Rs.468.75 and i got an error on the order confirmation page. The amount was taken from my account though. The phone # provided was [protected].

I called the delivery guys and placed an order. Unfortunately my phone fell down and broke. The person asked if i receive any confirmation msg from Pizza hut regarding the order and I couldn't check. I placed the...

Hello Pizza hut,

i wanted to inform you that on friday date (10th feb) ordered Pizza at RS 729 but due to some technical issue it has been cancelled and my balance also deducted to my account . after that again ordered 729 rs pizza it is successfully ordered
i did not get back my amount till today, so kindly try to refund my amount as soon as possible .

My Ordered mobile number is [protected], it is...

Hi i called to order a pizza for home delivery . today at about 8 pm on 16/2/17, , i spoke to prashant he was very sarcastic and was laughing when i told him that last time the pizza was cold no proper topping and was late. to which he was very sarcastic. i wanted to speak to a supervisor but he said no one and i have to talk to him only . if this is the way your executives behave then sorry to say you will loose customers, please provide...

Hi Pizzahut,

This is in regards to one of my recent experiences at your Pizzahut branch at 4rth floor Westend Mall, Ludhiana last evening, I had ordered two large pizzas for which I was given an Invoice on the name of different person with different contact details and address. When I demanded the staff to give me the bill/invoice on my name they were reluctant and tried convincing me to settle with the wrong invoice. When...

I was trying to place an order online on 27th Jan, 2017 of Rs.715.81.The order did not get through but the payment went through. I Had done the payment on the billdesk gateway of pizza hut through Paytm.(Ref #HPT[protected])
I spoke to Paytm, they said payment went through and it was not in their hand and i need to speak with Billdesk.

On speaking with Bill desk, they said the amount has gone through their end and i...

My transaction no is[protected]
Dated 18/01/2017
Amount 510
Pizza order not taken. But money deducted.
Call me back at [protected] and provide me refund status
I have not received any email communication or message back till date.
Please resolve the issue ASAP. I am expecting a call back from you soon.

I don't have any other reference number or details....

Pizaa hut Noida Sector 27 took 2 hrs to deliver a simple 2 medium Pizza order. on continous call the reps kept on saying 10 min and this was done thrice. We had guest and friends for dinner felt ashamed and disgusting . The order was to be delivered by sector 27 noida. Also our door bell rang at 12:00 am by the delivery boy which is the next level of frustration. This is not safe.
Plz check and revert asap else as a customer i have...

I tried to place an order through pizza hut app. I paid Rs.418.15 through paytm.
But the order was unsuccessful. As received the mail from PIZZAhut I changed order to COD and I paid again.

But my money was not reverted back to paytm wallet. From paytm side got response. But pizzahut(BILLDESKnut) doesn't have support mail id to mail. I called customer care I didn't receive proper response.

Below is the...

Hello Pizza hut, I have ordered a online pizza on 22/01/2017 but i did not got anything delivered. Contacted customer care they said it would take 11 working days to refund the amount of rs.614. Still now i haven't received the amount can u please check and do it earliest.

TO TRANSFER
INB Yum Restaurants India Pri YUMRIND Payments HSBI[protected]IGAAQULTV0 TRANSFER TO 614.00...

Hi

I have made a transaction of Rs. 3842.63 on 02/02/2017 evning IST and it was displaying as a Successfull transaction from ICICI Bank.
I actually tried with my credit card since its failed couple of times, and got success from Pizza Hut.

Can you please investigate and provide my money back to my account

Bank: ICICI
Date of Transaction 02/02/2017
Reference Number: BIL/[protected]/Yum...