Pizza Hut India Complaints & Reviews

Hello,
I recently ordered pizza on date 08 January 2017.I placed the order from the Pizza Hut application for Android.While checking out or at the time of choose payment option, I selected ICICI netbanking and was directed to my bank's website to complete the transaction.When I had finally completed the transaction and was being directed back to the app, it showed a message that 'an error has occured and the order has not been placed'.br...

Hi,

This is Nishant Singh, on 30 Dec 2016 on my birthday i have tried multiple times to online order pizza thought PIZZA HUT Website using contact number [removed], all 3 times the payment was successfully deducted from 2 of my different credit cards but order place error shown all 3 times after deduction of payment, now 18 days are gone but still waiting for the refund, i don't know what is happening in the backend?...

Hello,
I recently ordered pizza on date 13 January 2017.I placed the order from the Pizza Hut application for ios.While checking out or at the time of choose payment option, I selected netbanking and was directed to my bank's website to complete the transaction.When I had finally completed the transaction and was being directed back to the app, it showed a message that 'an error has occured and the order has not been placed'.
Then...

I had ordered a meal from Pizza Hut. Old Airport Road Outlet on 15th Jan, 2017 at 8.45 PM. I was supposed to get delivery by 9.20 PM. The resturant is like 5 min from my home.

I called them 6 times about the status but order and they were saying your order will be delivered soon. 10.30 passed, but I still did not received the order.

If they are not willing to deliver, atleast they should say upfront that we cannot...

Date of Incident :[protected]
Description : When placing an order, I paid with my payment wallet. Though the amount was debited, the order did not get placed successfully. I raised a ticket regarding this, but I haven't received a response so far and the amount still hasn't been refunded.
Total amount : INR 265.80
Desired resolution: Refund of the amount back to the original payment method....

I visited pizza Hut ganpati plaza m.I. Road Jaipur on last week 9jan2017. Your staff firstly denied us to serve veg feast due to unavailability of pan pizza bread. When I ask to call pizza Hut customer care he agreed to gave me 1 medium pizza. Service was so poor that he bring starter at last and also forgot to fulfill full order when I ask for complaint book he gave me visitor register. I have bill and photos with me you can contact me on...

Herewith I wish to register a complaint with reference to below failed transaction. The amount was debited when I used my debit card on 24th Dec 2016 but still the payment was not yet reversed as credit.

Transaction Date - 24/12/2016
Paid - TO ECOM:BDR00001-PIZZAHUT MUMBAI MHIN :
Amount - Rs. 697.70

I have confirmed with Bank and they have confirmed that money has been transferred to PIZZAHUT.br...

At 9:24pm I order pizza and 10:10 I to customer care they said your pizza is dispached, for that you will pay rs 30 /- less.and again pizza not delivered, again I call twice same answer.Pizza will delivered with in 15 min, again 11:00pm around they said due to rush, your pizza late, and u will pay, , rs 300 .Less, after in end call at11:30 person said your order is cancelled at 9:28pm.r u kiding with me.this is pizza hurt, or lala ki dukan.my...

I ordered pizza on 15-Dec 2 times mVisa payment(620 RS each) failed and Pizzahut website didn't respond. finally paid through credit card and order was delivered. Called on same day to pizzahut about transaction and they assured me refund will be done in 11 days which never happened. I called customer care multiple time every time they say they are looking in to. raised request on website 2 time no response either.

I have confirmed...

Hi all,
I have ordered a pizza and first of all it got delivered in an hour and on top of that the quality was so bad that its undescibable. the customer service was poor, I called the ordering centre to complain about the delay and why my pizza not getting delivered and the rep was so rude. I asked for the supervisor and the supervisor never came. the rep said he is busy and will call back but no call received. the pics are attached...

I had ordered from the CV Raman Nagar Bangalore. There was a call from the store that they would not be able to deliver to the place as they have stopped delivering to the location I requested. Hence they cancelled the order and told the amount would be refunded. But the amount is still not refunded.

Order date: 18th Dec 2016
Order No:[protected]
I had raised twice for the feedback and nothing happened. Feedback...

Hello,
We have placed an order (Order No 7480608) at Pizza Hut at New Friends Colony branch on 11.01.2017 at 19.18 PM through online, total ordered amount was Rs. 1619.92.
When I tried to pay the amount through my debit card, it end up showing "Payment failed", so I tried again, again it showed same thing "Payment failed".
Then I tried to pay the amount using another card through "NET BANKING", now the payment got accepted...

Hii...!

This is regarding our MOST UNEXPECTED experience at Pizza Hut Delivery (Tilak Nagar, New Delhi)

I have been to the place last evening with my wife and daughter. As per my regular taste, I ordered “Overloaded pizza serve for 2”

While feeding the order in your system, your guy informed me that pet bottle is not in the stock, you will get cold drinks in two glasses.

Here,...

1. The above-named outlet does not display the prices of its merchandise inclusive of all taxes. "Taxes extra" clause is shown as a footnote on its menu boards or menu pamphlets. This is misleading and results in embarrassment at the time of settling the bills.
2. It charges service tax on the full amount of the bill as against the provision of charging the tax only on service charges if levied.
3. The service tax is charged...

My self Partha Ghosh. I have made a order at pizza hut on 1/1/17 by online. My online Id at Pizza Hut is [protected]@yahoo.com. But the order was incomplete due to some technical fault by pizza hut company. So that I have received a error command from pizza hut and I have paid by Internet Banking of ICICI Bank. My account was debited, Rs. 385/-. My order was " Box Of 4 Non Veg " . stl I haven't refund my money.

I have attached...

Dear Member,
On 15 Dec 2016 I ordered pizza from pizza hut online booking site and payment was made through PAYTM Rs 512.13.
After that order was placed online and we were waited for 2 hours pizza did not came after man follow up and calls one of local pizza hut centre called me and asked my address details and then they took 1 hour to get pizza delivered.
When delivery boy came with pizza at our door steps pizza was...

Dear sir/ madam,

I ordered pizza from your store (15b, 16 splendor forum distt. Centre,, jasola, new delhi, delhi 110025, india) branch but, due to technical issue payment deducted and ordered not booked in proper way.

Payment deducted details,

30-dec[protected]dec-2016) to transfer
Inb yum restaurants india pri yumrind payments hsbi[protected]igaanitql9 709.82

Kindly refund...

Hi All,

We have ordered two tandoori pizza and one garlic bread, delivery(30 minutes delivery) was late by 20 minutes. Did'nt got any refund amount.Kindly look into the matter.

-Very rude behaviour of manager (Himanshu Singh)
-No message received of refund status

Resolution: Refund

Order Details:
ORDER NUMBER:[protected]
Ordered By: Vaibhav Sapra
Date...

On 2-12-16 evening around 10:00 PM, I visited the Pizzahut restaurant Franchise SAPPHIRE HOSPITALITY AND RECREATION Mumbai, MALAD West and paid Rs.1513 towards the bills twice through debit card which reflects in my bank statement even today.

On[protected], I realised that credit has still came to my account then I visited restaurant 2 times to resolve the issue and was given to understand that for such case credit will be...

M order pizza on24th dec.but app trace location Order shahdra instead if dilshad garden that branch cancel my order immediately thats why order was cancelled in 24th dec but amount is not refunded...
Very upset that process they refund the amount it takes very lengthy days...
told min.5-10days but they can't did. ...
No msgs or no mail from Pizza hut Amount is due...
how do know about amount tobe refunded.br...