Pizza Hut India Complaints & Reviews

Hello Team,

I placed order online on 7th December with Pizza hut which was failed.

I placed same order 2 times and failed due to some issue with pizza hut. Amount debited from account both time but never refunded till date.

I called customer care center, they told me that, they will arrange call back and i never receive call back. I send 4 mail but no respond.

Please help to get...

Sir,

I was trying to order a pizza on the below mentioned dates. The payment was successful but the order was not placed.

The details are as follows:
INR 505.00 Info.VIN*PIZZAHUT on[protected]:28:27
INR 505.00 Info.VIN*PIZZAHUT on[protected]:17:28

Kindly look into the matter and you are requested to refund the amount debited twice from my account....

I ordered pizza on 13th Dec, 2016 from pizzahut official website and I have done the payment through HDFC netbanking portal. Rs.718 has been deducted from my account, but I haven't received the delivery. I contacted HDFC customer care, they were telling that the amount has been credited to PizzaHut account(BilldkYumRestaurants).
HDFC Complaint number- hydc[protected]

Please return back my money as soon as possible....

Hello, on Saturday evening (24 DEC 2016) I placed
order from pizza hut online. I selected mVisa option and paid using my payzapp the total order amount 503.63 INR and transaction ID as 9GXY9F.
I request you to please refund the amount 503.63 INR to me at the earliest. Also attaching the screenshot of order summary for your reference.
Thanks,
Ashish Gupta
West Delhi...

We had ordered a Paneer Vegorama pan pizza and it had foul smell. We contacted the staff and reported the same issue. A delivery guy came and told to meet the manager. After going to the same store along with the delivery guy, the manager was extremely rude to talk to and was telling us to prepare the pizza by ourselves. If we are to prepare the pizza by ourselves, why are they even providing the service. The manager was unapologetic even...

I have placed online order on 6th Dec 2016 and order was not processed.
I got this system generated response from Pizza Hut. The call center responds that this mail was not sent by them

This is the mail I got..

Dear Sujaya

Sincere Apologies as we noticed you were trying to place an order which could not go through. In case your money has been debited, please be assured that it will be refunded...

I ordered aa pizza on 22/11/16 maid the payment of 525Rs I ordered online due to some problem my payment got through but my order didn't.So I again ordered
And pay online again.customer representative told me you will get the refund with in next 5 days it's been a month I called like 4 times always same answer you will get it in 3 days or 2 days I drop a feedback, ID is 51675 as well but no buddy bother about it.i am going in consumer...

I tried placing an online order amounting to Rs 417/- with Pizza Hut on Sep 24 evening. I used the prepaid system and paid the money through my debit card. The money got deducted from my account, however, the order was not placed due to failed transaction.

On this, I called up at the pizza hut customer service and they assured me that the money would be refunded within 5-6 business days and that the concerned person would give...

Dear sir/mam,
my name is devyani .on Monday evening (19 DEC 2016) i placed
order from pizza hut online. I select online payment mode. order not placed but money deducted from my account, then i place order from different debit card again the same think happen. i want to know when and how i get my money back. my contact no. [protected] email id : [protected]@gmail.com. i want my full payment. and tell me the date when...

On December 12 at 6:47 PM I tried to place online order for pizza. While paying from my paytm wallet payment is completed but order was not completed but
Money is deducted from my paytm wallet. I called at [protected] for this issue and they said your money will be return within 7 days on your wallet but it's 9 day's gone and still I didn't get any information from them.

Also I searched for pizzahut customer care number...

Hello,

I tried to order pizza through pizzahut app on 18th dec 2016, while making the payment through hdfc netbanking, transaction was successful but order page didnt came up showing error about url on app. So rs 263 debited my my acc and not yet credited back to my account. Hdfc transaction id[protected]Hhdf[protected]-billdkyumrestaurants)
Again i tried payment with paytm, so same error shows up on order page after...

I was trying to place an order on 17/12/2016 at 8:18 pm. Order amount was rs 277.5/-. I paid thus amount with my payzapp account with transaction ID 9GSHDZ. Payment was successful from payzapp but my order was not confirmed from pizzahut. I requested to pizzahut over phone on same day to refund the amount but I have not received any amount from pizzahut till date.
You are requested to please initiate my refund in urgent basis. My registered...

I am ordered big pizza from pizza hut, it shows cost as 219 on the menu, but when i add my fist pizza to cart, it shows 269. And then when i try to go to menu, the rate of all pizzas have increased. Same with other items too. And order which totalled 727 by original pricing costed rs 867 once items were added to cart and checked out.
This is nothing but cheating costumers. Request you to do the necessary to get my refund and direct...

Hello
I was making an order on your website. I have completed all steps including payment. but for some reason after payment when i redirected to your site it said something went wrong please choose another payment option. But when i checked my account the payment was deducted from my account.
So i want to know that when i will get back my deducted payment.

Thanks
Harsh...

Sir,
I have ordered a PIZZA on 10.12.16 through your online portal but somehow order has not confirmed and money was deducted from my account.The detail of transaction is:-
Transaction Date:- 10.12.16
Transaction Id.- POS PRCH
POS HU[protected] PIZZAHUT MUMBAI
Amount:- 480 Rs.
My money has not been refunded till yet.Please look into the matter and refund my deducted money....

For the first time I've ordered pizza from pizza hut through my mobile on 9th december by 23:00 hrs, I didn’t used mobile app, I just used normal mobile browser and amount of Rs.512 has been debited from my icici pockets mVisa account.

After the money had been deducted from the bank account, I didn’t received any order confirmation, so I called the pizza hut customer service and said the same.
They said that they...

Please refund my money as I did not received my delivery on same day even till today.
Pizza hut employees are not atol professional, they didn't call me even a single time to conform for order.

I have called them so many times to
realise my ordered which I book online.

I hope they need to improve their services as it is ridiculous.

I am a consumer I have made an order, and I should...

I made a transaction of Rs. 568 through Mobikwik on 07.12.2016
Mistakenly the order got placed in the CP, New delhi outlet and they called me back stating the same.
They cancelled the order and quoted that money will Credit back in the account through which I made payment.
Today is 17th Dec. But money is not credited.
Order I'd of Mobikwik is HMBK[protected]...

Hi,

I am Mohit Vyas,

On 24, December, 2016- I had placed an order via pizza hut app and amount is deducted from my bank account and while i reached pizza Hut Dwarka Mor outlet to take order, they denied to receive payment and order is placed then i had paid additional of rs 565.26 to Pizza hut store and they said that contact to bank regarding payment failure. I had shown them my account details that amount...

I had booked one pizza worth of 384.63 (Excluding taxes) through online on 22 november 2016. However after doing so and proper payment through my debit card i got a call from pizza hut executive saying that they are unable to deliver that order in my requested area hence they are going to cancel that from there end. They assured that paid money will be automatically refunded back in the payee account after 4-5 working date. Since that day...