Pizza Hut India Complaints & Reviews

I had ordered Pizza through online dated on 12th November 2016 at 10:17 PM, order number is[protected] & made payment through my credit card. The pizza was not delivered due to non availibility of delivery boy & promised by store (Miyapur, Hyderabad) that money will be refunded. Even while I called to customer care, I have told that refund has been initiated & I supposed to get a confirmation email. Till today neigher I get any sms or any...

I placed an order online at 17:00 & 17:16 on 17.11.2016 with pizzahut, malvinas nagar, new delhi. Both payments went through from my credit card but there was no registration of the order. On speaking to customer care our order was sent but they demanded payment in cash. We returned the food. I have placed 2 complaints with hdfc. I am hoping that these payments will be reverted....

Pizza hut store - prashant vihar funcity mall, delhi
Order time - 1:45pm 15 nov 2016
Order cancelled by store at - 2:17pm 15 nov 2016

I had ordered some pizzas from pizza hut via online order today.
The pizza usually arrived in 30 minutes or was given free when i had used the same service earlier with my friends.
But today after 30 minutes time (After which pizza is free as per order terms of pizza...

I had placed an order on 21st october from pizzahut website. the mode of payment was airtel money wallet. (mobile no. [protected] and email - [protected]@gmail.com)

Money got deducted from airtel money account. however while redirecting back to the website, order didn't place and got no confirmation.

I talk to their customer care executive. she said if order got rejected then you will get your money back...

Hello

I placed an order online on 5-Nov-16 but the transaction failed midway after debiting the amount from my bank account. I called the pizza hut home delivery number and I was told that the amount will be credited back in 3 days time. The order number is[protected]. Its been 10 days since then but the refund is yet to be processed. Please can you process the refund at the earliest.

Thanks...

I was ordering pizza online by pizza hut indian android mobile app. While paying bank has approved my payment but i got the message transaction was unsuccessful. I have tried calling you so many times on your indian complaint support no. but din't get any response. The bank reference no. Is "[protected]" of 353.99 indian rupees. I have confirmed with bank also that the transaction was approved. Please help me regarding this.

Mananjay...

I (mayuresh varute) ordered a meal pizza @11:30 pm on 12th november. I didn't receive the order but the order amount got deducted from my account.
I called the pizza hut staff and they assured me that money will be refunded and that their mamager will call me in this regard. But i didn't receive any call or message from them.When i tried to call the provided pizza hut contact numbers, none of them got connected, rather asked me to...

Due to this on going currency issue... We understand that everyone is facing but difficulties but last night i.e, on 12/11/2016 I went to your store located in GHAZIABAD VAISHALI, SHOPPRIX MALL, I found that nor he was taking taking card payment nor other mode of payment & On a lighter note when we were joking with the guy one supposed to be senior refrd by the name of "DHARAM" (guess it to be wrong info provided to us) but confirmed by the...

I have ordered as per below mentioned order confirmation but the order was received without garlic bread.Moreover, I have ordered for different flavors along with corn but the delivery was made for 12 corn flavors & 4 other flavors.
Further when we ask for garlic bread then the person replies that he will delivered it again but later on he is not answering over phone.

However, i also want to add that you guys not answer...

Hi my name is Shine Batra, I very regular coustmr at ur Pizza Hut near BMC chock next to MBD mall Jalandhar..I order pizza twice a month .. As like earlier I had pizza orderd today around 16:06 ( 11/11/16 ) at Ma show room ( Batra mobile zone ) and we wouldn't knw that u guys not carry swaps machine on delivery nd I has 500 note which not working in nowadays so I said I ll come to ur Pizza Hut to pay money by debit card ...4:30 I received...

I made a order with pizza hut – bengaluru - kaggadasapura (cv raman nagar).

And order no. is[protected]placed on 05/11/2016 19:14:44)
Delivery time is 05/11/2016 19:45:00 approximately

The quantity of order placed was
1 x cheesy pepper veg pasta rs. 139.00
2 x garlic bread stix rs. 170.00
1 x garlic bread exotica rs. 125.00
Sub total rs. 434.00
Tax (service...

I had ordered pizza(prepaid online) yesterday 9/11/2016 with order number 7042331. Till time I did not get my pizza and I tried to follow up on provided number 39883988, every executive had given me so many excuses but no one delivered my pizza. I want my money back and there should be a free pizza delivered at my home. My contact number is [protected]....

I had ordered few pizzas from Pizza hut for the first time through my mobile on 4th November by 23:04 hrs, I didn’t used mobile app, I just used normal mobile browser, after I choose the pizza and filled all the necessary details, it took me to the payment page, I used SBI online banking I had received the OTP from the bank, confirmed the OTP & the money had been debited from the Account.

The order amount was Rupees 750.68/-br...

I ordered a Pizza and garlic bread portion at 2:15 pm in the afternoon on 9th November. I made an online order and paid online, afterwards since I didn't receive a sms confirmation or an email confirmation I called their customer care number. I'd received an sms confirmation of payment made from my bank. The person redirected me to the nearest store to take it up with them and I did call that store. I was told the order would be delivered...

Ordered a pizza on 06th Nov-16 in evening through their website. Did my payment through mvisa mode of PayZapp App of HDFC Bank. Now, the said amount got deducted from my account but the order was not confirmed from pizza hut.
I have even placed a feedback based complaint, but no one has contacted me from the company yet. My mobile number is [protected]....

Ordered a pizza on 30th october through their website. Did my payment through mvisa mode. Now, the said amount got deducted from my account but the order was not confirmed from pizza hut. I also got an email from the company stating that their was some problem with the server and hence the transaction will be reversed.

I have even placed a feedback based complaint, but no one has contacted me from the company yet....

I have ordered a pizza online on 4th november and paid online. The promising delivery time was 10.15pm and the pizza was delivered at 10.40pm. When i asked rider he said, i am not liable for the late delivery. You can talk to my store manager. The store phone was not working. Then i connected with customer care. The executive said that, we can't do anything. When i insisted and asked him to connect to his superior, he put my call on hold...

There is a fake Pizza Hut store at Manipal University Jaipur, Rajasthan that is run by 3-4 people who wear the Pizza Hut store uniforms and all what you can find in a standard Pizza Hut. But the quality and the taste as well as the service is no where closer to that of a standard store. I would like to request the concerned department to please investigate further. Position on Google maps 26.841417, 75.562971
Thanks...

Order Number: 6816720
Email: [protected]@gmail.com
Order Made on: 5th October, 2016 - 11:21PM

This order was Made online through https://online.pizzahut.co.in/ and the Pizza reached to my place at about 1hr. 30mins. late.
I requested a refund of Payment Made online.
The store Manager Ensured me that he has initiated the refund and it will reach me withing 21 working Days.
However, I did...

I am raising this complaint after last two experiences. Last time i got with all topping gone on one side, i could see only bread with bad shape. N today after calling customer after an 1 1/2 hour later, they sent pizza to me which is cold and i returned it back. I paid money in advance both times. I didnt get any call from the store y it is delayed and this time i didnt get any call after complaint to customer care.

This is...