Pizza Hut India Complaints & Reviews

Hello,

I have ordered Pizza thru online and cancelled later and Paid amount at time of ordering pizza. wherein till now I did not get my money back for cancellation of Pizza. Please do needful at the earliest. Thanks.

Name: S Kumar
Phone#: [protected]...

I was trying to order a pizza on wednesday i. E. 13th july 2016 through the pizza hut app but there was some connectivity issue therefore i chose to call up 39883988 and after hearing my address the person said "we don't deliver at your address". I was so suprised to hear that at this was the second time i was ordering from pizza hut. After that i asked him for th number of the nearest outlet and he denied.
Somehow i got the number...

This side gaurav singhal from rohini new delhi - 110085 had visited pizza hut dated 15.07.2016 at 05:04:44pm. no invoice no. found on the order memo, pos no. t1312, dine in.

The bill amounted to rs. 329 along with service charges @10% extra totalling rs. 361.91 (329+32.91).

The vat amount charged on the bill was at 361.91 instead of 329 which was the actual sale value of the bill, by 12.5% which totals 45.24...

I placed an order by calling 39883988 from my number[protected] on 14th july, 2016. the delivery boy was delayed by 9 minutes and when i asked for the late discount, the rider called his store manager (amar colony branch). the store manager shouted at me and told me that they will not give pizza to me. his behaviour was atrocious. i called 39883988 thrice but they refused to intervene....

2 Choco mousse were delivered along with the other items on 10th july 2016 at my residence.Both of them had foul smell when opened, with its surface showing fungal growth.On further inspection it was found that the year of manufacturing was erased.Trying to contact the joint went in vein.Even sending a feedback of the service went unnoticed.Being a reputed food joint, lack of proper storage and periodic inspection leads to such downgraded...

Hi team,

My name is kapil garg, [protected] (kapilcool. [protected]@gmail.com). on 10/july/2016, i visited pizza hut at hinjawadi rd, phase 1, hinjawadi rajiv gandhi infotech park, wakad, pune, maharashtra 411057. i saw an offer for 25% off by payment through paytm wallet. i asked about this offer from the order taker but he refused for the offer saying this is not feed in the system.

Inv no. - 21c[protected]
br...

The ambiance of your Pizza Hut at Bhagalpur is poor.The behaviour of the staff is very rude.AC was not working and we were asked to pay for the tomato sauce. It was also very ridiculous to stand in line for our order while the salesman kept on playing games on his smartphone and of late informed us of some discreditable system error which has not been resolved in the last few weeks.

This incident is of 10-07-16 and the invoice...

Ordered the pizza hut (Any pizza any size @199) offer on saturday, 09/07/2016 at 10:41pm. Number i called was [protected]. The agent took all details (Name, address, phone no.) created a profile and then took the order at 10:45pm. Currently it is 12:15am on 10/07/2016 and the order has not been delivered till now. Called the customer service to know the status and was promptly told that working hours are over. So now with no food and it being...

Yesterday i had availed dine in facility of pizza from star city mall, mayur vihar-1, delhi 110092. I availed cash back through paytm which is 25% cash back. I paid through paytm rs.1400, and i got cash only rs.100. I called them yesterday but they did not hear my complain. My order was attended by tanwar and arjun. My invoice number was[protected] and order number was[protected]. Pos number t943. Please help me in getting my money back....

I ordered the following from a store here in fort collins colorado and recived one completely wrong pizza and the other was of poor quality. having been a fan for years i am sad to be writing this complaints. my order was as followed from the shields store here in fort colons colorado yesterday.
Medium original pan pizza, toasted parmesan crust flavor
Whole ingredients: classic marinara sauce, easy on sauce, ham, bacon, mushrooms,...

I called up your centralised number at 7:28 pm today for a pair deal @199 (margherita medium and chicken tikka medium) and a garlic cheese bread valued at 599.00. while placing the order i was told the order would be delivered in 30-45 minutes from sahakara magar outlet. i was surprised that even after a wait time of one hour there wasn't any delivery of the order. what transpired after that was to say the least, frustrating. below is the...

I placed the order for home deliver on may 6, 2016 at 7:42pm at hyder nagar branch on mobile app. they gave me deliver time 8:12pm. but not get any call from store, then i call to customer care around 8:10pm, 8:25, 8:45, 9:05 and 9:24. all customer guys told me they will deliver shortly and get call from store. but not happened like that. until writing this complaint too, now time 9:55.

There is no solution until now about...

My husband had order two medium size chicken ultimate pizza and chickenwings by. recipt no[protected] on sunday 3 rd july at 7.52 pm on pizza hut call centre number.we were delivered one chicken ultimate pizza and one veg pizza.we had guest at our place.we first tried to talk to call center where we were informed store manager will call u back in 5 mnts.but nobody called we once again called call centre after 30 mnts.they kept us on hold...

I ordered three pastas from Pizzahut fanchisee in Bommasandra Branch in Bangalore on Friday, 01st June 2016 through online.

The order was placed at 7:00 PM.

Knowing very well it is a weekend, I chose a later delivery at 8:30PM, hoping they will deliver on time.

Within 5 mins, I recieved a call saying the oredered item is not available, and I was asked to chose a pizza.

Then I told...

I had placed my order in Pizza Hut which was confirmed by them. I called again and i was assured the second time as well that the Pizza would reach me in 40 mins. Inspite of reconfirmation, i did not get the delivery of the pizza. The company violated the promise made and kept me waiting till 12 and finally did not deliver the pizza. There was no information given by them regarding their failure of delivering their pizza.I ordered pizza from...

We ordered 2 Pizzas . One tandoori paneer and one veg supreme . It was ordered at 10.19 PM on Saturday . It wasn't delivered. After calling after an hour, it was said it will be delivered within 5 min . And it wasn't delivered.

Name - Gitank Sharma
Address - C-33, Sector -34, Noida, UP, pincode- 201307

Thanks and regards
Gitank Sharma
Ph - [protected]...

#pizzahut disappointing!!! as always they failed to make delivery by giving foolish reason of rain in mumbai.
My order no was:[protected]placed on 01/07/2016 13:13:27)
Delivery time is 01/07/2016 13:44:00 approximately.
But at very next minute of 1.45pm person from pizzahut calla and give reason for delay. because of their unprofessional attitude, i have to face bad face in front of my client.
I make sure...

I have ordered pizza at 3:20pm on 20 june 2016.
I have made payment of around rupees 1550, with paytm gateway. the amount got deducted, but i didn't get any confirmation from pizza hut. than i called customer care service to ask about my order, they said that the order is placed and it will get delivered within 1 hour. but again i didn't get any email or message, so i called again and again but got same reply. at 5 pm i got a call...

I received notification on my pizza hut application of buy 1 get 1 on any medium pan pizza by using the code Phe01.
So in the pizza hut application, after adding medium pan pizza to cart and applying the code Phe01 mentioned in notification, the product was still not discounted.
It was showing the price of both the pizzas which is incorrect.
Giving false notification....

Hi Team,

Below are my order details which i booked for delivery yesterday.

Your order no. is[protected]placed on 28/06/2016 20:20:19)
Delivery time is 28/06/2016 20:51:00 approximately.

1st Issue: But unfortunately, PIZZA HUT failed to deliver the good on time, they took 1:45 minutes to delivery the 3 pizzas. The office(delivery address) is almost less than 2kms from delivery store.br...