Pizza Hut India Complaints & Reviews

Hi Team,

Below are my order details which i booked for delivery yesterday.

Your order no. is[protected]placed on 28/06/2016 20:20:19)
Delivery time is 28/06/2016 20:51:00 approximately.

1st Issue: But unfortunately, PIZZA HUT failed to deliver the good on time, they took 1:45 minutes to delivery the 3 pizzas. The office(delivery address) is almost less than 2kms from delivery store.br...

Hi

I just ordered pizza from pizza hut through food panda and the whole pizza fell inside the delivery guys bag and he picked the pieces one by one and said it's still hot and there is no problem. It was really confusing and creepy. One minute my door bell rings and next minute it was a nightmare.

I have nothing against that guy feeding me with his unwashed hands. But really? I will definitely have nightmares...

My son placed an order for a chicken supreme medium size pizza with chicken tikka toppings. What was delivered was a chicken tikka pizza. The price quoted for the original order was above 600 but the delivered pizza cost was only 500 odd.
Upon calling them again mentioning about the goo[censored]p, the service attendant said he would send over the delivery man to collect the pizza and re-deliver the actual order. I also told him that the...

Dear sir
Recently (6/22/2016) i had gone to "pizza hut kakakarbag, patna, bihar. D eatails of my bill are invoice no [protected], order no [protected], time 8:47 pm, token no 300. My complaint consist of following
1. Delay in service : i was given a token no 300 and had to wait for more then 35 minutes.
2. Giving priority to others: i kept waiting paitently but was surprise that token 312 onwards were given priority....

Its really very shameful that i had worst experience at PH Ludhiana Ferozpur on 18th June around 10:15 pm. Which i had shared through your GES portal (GES Validation code: 45483) on 19th Jun'16 and had asked to call me back. but so far i haven't received any call or resolution. If you guys can't give proper dine in service, why do you charge, service charge. I hope to listen from you on urgent....

Hello,
I have placed online order for Rs.706/- on 4th June 2016, post that I have cancelled my online order and re-order new menu to call center lady, she cancelled my online order and took new order and new order being delivered to my place.

Now, the issue is, my first which I did online I paid amount thru online netbanking, as I cancelled my ordre I have been informed that with 10 business days my money will be returned...

I ordered pizza at thakur village pizza hut the person said he vil deliver pizza in 45 mins after 45 mins i called in pizza hut thakur village for piZza not delivered they said me after 45 mins that it vil not deliver at my area i mean y not said before they said to cal growels pizza hut it is near by you so i called ther again i ordered the pizza agian not delivered till 10.00 again i called the person he said is on the way bt till 11.00...

This is an order that i placed on 19/06/2016 on your phn[protected]
order details : magic pan veg and garlic bread .
tin num :[protected]
store :gandhi bazaar shop no 19 bull temple road, basavanagudi .

complaint :

The pizza were not up to the mark . 2 of my pizzas were not even cut
But the biggest disappointment were the garlic breads . they were not garlic bread at all .
nothing...

I have order a pizza online wide order no[protected] on june 03, 2016 but due to some reason i have to cancel the order instantly on call, they have tolled me the refund would come in 2 to 10 working days. But till now after so many complaint i have not received any reply from there side and not even received any refund. They always say that refund will come in 2-3 working days but till now i have not see any progress in my refund
I...

I placed order online from pizza hut delivery.
I wanted to apply coupons but since it didn't ask for coupons when it any pop up about confirming . The order got placed.
To my surprise there was no option for order cancellation the first point.
Secondly I instantly called [protected] for cancelling order, dive pizza hut didn't confirm on call.
I spoke to jayprakash, I told him my concern the order need to be cancelled,...

Online order placed @pizza hut, soul space centre, Bangalore for party and done a grate mistake.
They could not deliver on time & more over could not deliver or call back even after 3 hrs from the promised time.
Just to avoid the fake promises "FREE" IF COULD NOT DELIVER WITHIN 30 MINUTES, call centre guys play unethical, logic less reasons to avoid the delivery.
PIZZA HUT please stop fooling the customers..This is not...

As we lived in hostel we order pizza every 4-5 day and delivery boy comes to our room to deliver order but in past few months they are not coming to our room asking us to come out of our hostel . delivery boy also gave missed instead of calling us when the order comes to our door step (what's this missed call how can we know about the order with a missed call).as pizza is dilevered to our room before month we are expecting that service from...

I order 2 pizzas and cheese garlic bread and chicken item. I ordered at 8:00 pm and i had to wait till 9 pm. After that when i didn't got my order then i call to ideal home rajarajeshwari pizzahut, they were saying we didn't got your order that i was i had done order through online and i paid for that order and even i confirmed the order by call them also. They put my hold first for 10 min after mentioned my ordered number (0231_6027929)...

I had purchased 2 medium Pizzas with cheese Maxx and the bill amount is Rs.1450 and what I got were not Pizzas. After 45 minutes, I got 2 open boxes with pieces of in the name of Pizzas. The complete centre part got stuck with the paper beneath the Pizzas. The lady who received money said, These Pizzas have extra cheese so all got stuck with the paper. I was just wondering if she thought me as fool... I felt pizza hut lost in the competition...

Dear sir/ mam
Today I placed a order for Pizza from Devyani Internation ltd No. 09, V layout, kagadasapura Main Road, C V Raman Nagar Bangalore with order no.[protected] for home delivery. This order delivered to me without Chilli flakes and masala. I asked delivery boy regarding this, he said it is inside the packet.When we opened nothing was there except Pizza, again we asked that boy, then he said i will provide you within 5 minutes...

Inorbit mall in malad west pizza hut. i want to complain against pizzza hut which is in malad west inorbit mall.
the manager is not giving salary to the employee, he always give some reason
and he also gives weekly 2 off saying that sr are coming so u dont come. my age is 19 so why to hide. and they also say 10 days salary will be keep always pending ....

Date Of Incident - 4th June 2016
Time Of Order - 05:33 PM
Promised Time of Delivery : 06:03 PM
Conditions : Delivery within 30 mins otherwise free
Issue :
Called up customer care many a times but they never reverted back nor anyone from pizza hut. Also gave feedback for the same on there site but no response. Below are the complaint Ids-
Via Call Centre[protected]
Via Email - 36539br...

Hi this is dixit kumar i am your corporate customer last night i went to saket pizza hut and asked about order but suddenly mr tarun manager he has miss behavior with me even he called to 2 crop without fail 100 no.
Me:-plz give corporate discount i am amex employee you can take my people soft id (E code).
Tarun:- no sir you have to present your card first.
Me:- tarun i am not coming first time in this store we have our...

Hi,

I have ordered pizza @8pm with below reference.. Delivery time was 8.37pm. But still i didnt get my order. Not got any call. Tried to calling[protected] and 3988 3988. But it saying those nos are wrong.

If you cant provide within 30 min then why you guys keeping this in add and website you will provide free. I need this delivery as free and needs my cash back

Ref no-o[protected]
br...

We ordered 2 pizza meal and which was around 399 rupees per meal. The total amount was around 800 for the meal.

Pizza hut charged us around 48-50% tax (14% service tax, 25% vat, 5 % again service tax)

Our total bill amount was gone to around 1209 which is around 409 more and that is a rubbish part paid for tax.

I was ready to pay 15% service tax which is normal for all the things, but they including...