Pizza Hut India Complaints & Reviews

I am regular customer of pizza hut in Delhi. Today I so hareshed by pizza hut call center[protected] that In my life I am not again buy the pizza from pizza hut. Today I make a order on phone 20.35 pm of Rs. 516 and the call center guy said that I received the order with in 45 minute s. But when I again do the call on call center, they said that my order has been dispatched and received in few minute. But I again do the call again on 21.50...

Worst experience and shocked travelling to Guwahati and tried to call pizzahut for pizza no body picked the call from 8.40 pm till 10.30 pm

my contact num is [protected] and number i was trying is [protected] andall pizza hut numbers available on site...

Order id : 2644
Ordered via : telephone[protected]
From : pune aundh
Order date : 17 april 2016
Order time : 9.25 pm
Delivered : never
Sms confirmation received (Attached).
10 phone calls to same number met with response "will find out and call you in 5 minutes". Never called back.

The store number mentioned in sms and by the above operator was disconnected....

Hi. I reside in thane west and had ordered a pizza with vacant vihar branch. After placing the order I Oakes for order no. Which as per them was supposed to come by SMS. The delivery was suppose to happen within 45 min. I didn't receive any message nor parcel. I called the store no one entertained. One no was disconnected and other was not received. I feel sorry for such a big chain to treat customers like that. See image I am not the only...

I ordered for a chocolate milkshake (Belgium choco shake)and it was extremely watery. It didn't taste like the pizza hut Belgium choco shake at all. I had ordered the same shake a few days back and like it that is why i called for the same one the next time i went there. However the shake was very watery, tasted like water and choco powder.

The wedges i ordered were extremely oily. I pointed out the same to the staff and they...

Ordered el mexicano nacho pizza, but received some other pizza which doesn't have nacho topping. Order ref:[protected]. Had to call customer support 3 times, spending around rs.25-30 just to get the callback from the store. And the store manager is very irresponsible and argued that they don't have el mexicano nacho pizza and hence he sent some other pizza. He didn't even had the courtesy to call me and tell that they don't have el mexicano...

I ordered on-line today evening at 7-09pm from Faridabad for my son Anjishnu Bose (ph no: , e-mail: ) for Rs 947 to be delivered at Bangalore.The amount was deducted from my net-banking account (SBI) - net-banking ref IG0BUXWFH6. But the order did not materialise.

I again ordered for Rs 1572 at 7-25pm from the same place for the same recipient using SBI credit card. The amount was deducted and the order did not materialise.br...

I went to order a pizza for my kid into the rtc x roads branch where i came across with a manager who is akbar ... And i see at what bases the pizza hut recruits the managers .. He got no proper name tag on him and i need to ask 3 to 4 times for his name.
He was so rude that he want me to complaint to anyone i want and he was not at all in the right position he was doing all gundagiri like he owns the store and he got no communication...

Hello, today I had pizza at janakpuri, district centre. I keep coming there frequently but today the kind of pizza I was served was awful, it was stale and tasteless and the price was too high. My invoice number is [protected], POS: T1130, Order number: [protected], Token number:27
Vishnu
M:[protected]...

I am Anil. i ordered a pizza from pizza hut mahavir nagar kandiwali west mumbai on 3rd April 2016. the delivery boy came late and delivered the boxes of pizza..i ordered a combo of 2 veg pizza and 2 non veg sperately.. when i checked the boxes there is no mark of green and red on the boxes so that i can guess which is vegetrian or non vegetrian..i asked the delivery guy to tel me which is veg and non veg..he told me this is veg but that was...

Hi ... I ordered Pizza Hut vouchers for Rs .500 via a website from London for my friend's daughter aged 10 in Ahmedabad, Gujarat... Vouched could not b used in Pizza Hut as they were invalid...
But no reply !!!...

Dear Team,
What sort of service you guys are providing to your customer.
5 days back I have ordered online Pizza Reference: [protected]
around 9.45 pm after two and half hour your team told us sir we are not able to deliver.I was put on hold for more than 45 mins first customer care I have ever seen. I paid 3000 bugs online and you are telling me you don't have provision for refund or it will take more than a month.Its...

I am a frequent consumer of Pizza Hut..I bought a Pan Pizza(Veggie Magic Duo)on 06.04.2016 and was not satisfied with it as it was prepared with creamy cheese.No cheese was added.I don't know when you had changed the ingredients ...It was leaking all over the container and the preparation was worst to the core. It seems that I have wasted my money....

I happened to be at ur branch of pizza hut at inorbit mall food court, as pizza hut being my fav place to hang out and the level of service i m given with i always prefer pizza hut than any other pizza stores, i ordered a paneer pizza and my bill number was (Chk7137).The bill clearly mention veg paneer pizza but after waiting for half an hour the staff served me a chicken pizza i was shocked and asked them that i hve ordered veg paneer pizza...

Pizza Hut (really unprofessional and doesn't bother customer satisfaction )
Hi, yesterday i have tried to order a pizza from them.
really pathetic service, after making so much calls they were not even replying properly.
twice of time online booking failed and even with the confirm booking through call they didn't deliver.
Every time i called and they were saying we were get back to you, but its pizza hut i Didn't...

Please never go for Pizza Hut pre-paid cards, I got some cards for myself for Rs 1200 around Mid Jan 16. I was to surprised to find that they issued cards with different expiry dates some were expiring as early as 6th Feb 16 a few on 3rd Apirl 16 and one on 1st jun 16. Offcourse they do this so that you ordermore pizzas when each of the cards are about to expire and pay the rest using cash.

Recently I ordered pizzas from them...

Dear team,

I had ordered 2 pizzas and 2 sides online from pizza hut. The address entered by me was as correct and exact as it could get and my nearest store was chosen automatically by the site. I made an online payment for my order.
The order was punched in at 08:12 pm (According to bill details) and the scheduled delivery team was 08:43 pm.
My delivery was made at 10:15 pm and this was after repeated calls...

Order id : 5498025
Ref#[protected]
Ordered via : pizza hut android app
From : gurgaon - cyber park
Order date : 31 march 2016
Order time : 9.10 pm
Delivered : never
Payment mode : credit card
Amount paid : rs 548.69

The order was, simply, never delivered.
Besides, there was no email confirmation on my registered email id either.
I called customer care multiple...

Really disappointed with staff and the quality served . I visted and i ordered a veg pasta .. It was hopless and after informing the manager of store, he started narrating his expiriance and the recipies rather than satisfying me .
I was a big lover of pizza hut but unfortunately i dont think il ever visit any of your outlet .
Heartly disappointed ....

Mr. Madhu the store manager of Bommanahalli, Bangalore, said, " this is all we give, you can do whatever you can". The product was delivered after 1h 10m. Their delivery promise was 30 mins. I tried calling them but no one bothered to reply. They hung up on me instead....