Pizza Hut India — Order not received even after 1 hour

Address:New Delhi, Delhi, 110060
Website:indian consumer complaints forum

My reference number is [protected] .I placed an order around 10;04 pm and received the message of dispatch of my delivery at 10;07 .But sorry to inform you that even after 1 hour of placing order i did not receive my delivery.I am a regular customer of pizza hut karol bagh

I have contacted your customer care service around 3 times but to no avail they put me on hold but even after such holding they did not respond to my comnplaint

I am very diappointed with such a poor service and would not like to place an order in the near future .Even i faced a problem in my last delivery that too was 40 miniutes late

I hope to receive your reply as soon as possible and also with some customary rights and benefits
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Pizza Hut India customer support has been notified about the posted complaint.
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I believe they are not taking care of their customers because i am facing the same problem here. I ordered pizza at 10:00 PM and waited for one hour but still there is no delivery done. When I called their customer care they are just apologizing. Even though it is mentioned on the site that if order is not delivered in 30 min then it is free.

It is getting into worst service provider company like Airtel, who were thinking that they are king of Mobile service in India and now they are begging to get the connections. Same is going to happen with Pizza Hut as well i believe in future, if they are not going to improve their service.
The Pizza Hut delivery bastered came to my house at 11:30 PM and asking for full money. If they can delivery in 30 min and can not give even in 50% then they should remove this I have decided not to order pizza from them in future. I am trying to control the words i want to write here about these people.

Such a useless company in India.
Here are the numbers of the people i talked to from Pizza Hut. If you are really taking these complaints seriously then should try to resolve them.

[protected]
[protected]
[protected]

and Mr. Pramod from Customer Care Bangalore.

Poor Services

I ordered my pizza at 1:11pm on 39883988 and not yet came its already 3:07 pm its 2hrs late

in future i am not going to place any pizza in pizza hut

Manju
[protected]

Order not delivered in time

Order was not delivered in 30 minutes. As per their offer, order would be given free of charge if not delivered in 30 minutes. I was given only 15 % discount and was refused delivery when I asked for 100% discount.

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