Policy Bazaar Complaints & Reviews

I buy policy from bazaar but this policy required some correction so that rise a compliant about correction in policy but still around 1 month complete they not change in policy. after that I call around 20 times call to policy bazaar customer care to talk with senior but still they not arrange call to seniors.

I took 1 two wheeler policy last year and needed to change name on that policy since it was second hand bike, but even after making all payments for the necessary changes as advised by policy bazaar and also submitting video inspection after making payment to their agent, nothing has been done in the last 11 months and it is already time for renewal of policy.
TICKET number is[protected]

While renewal of my bike insurance, I made 2 times money transaction but money deducted from my account..I want my refund..

I have purchased a two-wheeler policy for my bike number MH-32-N-2006.
The policy is under the name of Mr. Abdul Razzak Kobed Shah. My contact number is [protected] and Policy Number is PBM2W[protected].
The transaction I did was by using Google pay at first the payment was completed but I didn't received the Policy.

I have wrongly check in on policybazaar with my mobile number . Since then, I have been receiving 2 to 5 calls every day. This is too frustrating. Please delete my number [protected] in your calling list ASAP. I don't want to be called anymore.

I have purchased a PNB Metlife policy with application no.[protected] & Booking ID[protected] on dtd 21.08.2021 but I cancelled the same in next day . I raised query and cancellation request but no one is hearing me....

- I purchased a policy for my car from National Insurance through policy Bazar app on 21st July 2021.
- My policy is not updated yet on M-parivahan.
- I contacted Policy Bazar several times for the same through email and phone, Registered complaint several times but my issue is not solved yet
- Everytime Policy Bazar ask me to wait and it's over 30 days and I am still waiting for the resolution.
- Policy Bazar said that the issue is from Insurance company End and they forwarded the concern to Insurance Company but when I contacted to National insurance they told me that they have no details about the policy i have purchased.
- I asked policy bazar to Transfer my policy to other company or Cancel the policy but they are not doing this.
- I have all the emails and call recording conversations with policy bazar, I have the proof against policy bazar about false promises.

Policy Booking ID :[protected]
Car Red no :- WB 40G 9293

Hi my name is anand kumar namani i renewed my insurance policy on 23 Aug 21 for two wheeler (AP20H8491) it has yet not renewed but amount deducted in my account .cell no:[protected]
kindly rectify my problem

Hi my name is Sanjeev i renewed my insurance policy on 20 Aug 21 for two wheeler (UP-32-DJ-0317) it has yet not renewed

Hello my name is anoop singh i had book a policy fir my car on dated 19.08.2021 around 5:30 pm that the payment was deducted and the customer care executive told me your policy will b generated with half an hour after one hour i called back to policy bazar customer care than they told me policy will be sent to your registered e mail id which is anoop.[protected]@yahoo.com but policy was not sent on dated 20.08.2021 i waited gor whole day but policy soft copy not recieved then i call back again PB customer care number he said your policy is confirmed but there is a technical issue so your policy is not generated. The policy will be sent to you by the end of the day every time i talk to PB cce they gave me the same reply (within one hour two hour) but policy copy not sent till date. My previous policy has been expired and i am travelling many places without car insurance i am afraid of chalaan. Who will be responsible if my car has a chalaan.???

I purchased insurance policy suggested by the agent, but company later rejected the policy and refund is also not done. since last three months EMIs are also deducting regularly from my account.

Your proposed Health Insurance details are as follows:
Reference Number: R/161130/01/2022/276947
Premium Amount: Rs. 25509/-

On 09/08/2021, I purchased a health insurance plan from Max Bupa via the policybazaar website.
My premium amount (Rs.53861) was debited from my account. But the transaction failed for some unknown reason.

It has been more than one week and I have received no clarity on why this problem has occurred, where the money is stuck, and when can I expect the refund of my money. I was reassured multiple times that I will receive a refund within 24-48 hours after the initial issue - this turned out to be untrue. In fact, the money should have automatically been refunded if the transaction failed, but it wasn't. Since then, I have not received any clarity regarding what exactly is going on.

Please call me at [protected] as I’m looking to get my 2 wheeler insured. It’s expiring soon, please call at the soonest.

I have tried to ask the representatives to call me as I need to discuss about the plan. But nobody does and my insurance is expiring soon. Please help!

I purchased health insurance from Policy Bazaar in December 2020 on EMI on the credit card. Due to some technical problem, my EMI was not deducted on the 7th of August 21 and I raised a complaint against this and I was told that I will receive a payment link within 30 minutes but I did not receive any payment link, and the next day I got a mail from the insurance company that my policy is canceled due to non-payment of EMI. i enquired about the grace period for the payment of EMI they told me it is 7 days and I have already raised the request on the 13th of august. There is sufficient balance in the credit card and other EMI's are being deducted on the scheduled date. Now Policy Bazaar is saying they can not help me in this regard and this is all my fault that I have not made the payment on time. Because of the negligence of the company my policy rcanceled. My compalint id is - PB84484204

This complaint is against Policybazaar and their employees Mr Mihir Milan, who sold the corporate policy of Self, Spouse and 4 kids. Before policy, he said we can add spouses and kids once the policy is started and that can be added by the employees. Later, once we bought the policy, we were denied to add the Spouse and children and they said, it can't be added in mid term however it is a fresh policy and we were never told that we need to give them data beforehand which I could do if i was told upfront.

Now, I have been emailing them for the last 2 months and still no response from them.

Please help us to solve this matter.

Just to clicked policy bazaar website from that day getting repeated calls even though i informed tele caller that am not interested but daily two calls while driving, while in meeting.

I clicked Policy Bazaar.com advertisement in some website suggesting to compare term plans and this was my mistake to enter their website.It asked for contact details before revealing the information(though those information will be already available in the each Life Insurance Website itself) and when I gave my Mobile Number. The Website said, Your number is listed in "Dont Disturb Category". You need to accept and allow Policy Bazaar to call you regarding policies and there was an "Accept" Button and I did not click the button and closed the website.

Then after that I am getting hell of calls from Policy bazaar asking to buy insurance(Insurance is a Subject matter of solicitation) and how much ever times I explained I am not interested in their services. The calls continued.

Tele calling person was very rude. Even i said them am not interested.
But Still I am getting Two Calls daily. Policy Bazaar Telecallers or whoever they are acting like stupids and not understanding.I feel if they dont change their business strategy and plan, they will end up soon.

I know there are many other who had experienced this and sitting quite out there.I am writing this to create awareness among other customers.

Maxlife online policy taken through Policy bazar however when I approached them for freelook cancellation there is no support from them. Policy bazar helping only for purchase of policy through them however when their customer had an issue they totally ignoring which is not correct. They should help their customer for purchasing a policy as well as to cancel the policy which has taken through them.

Seeking immediate action to solve the issue. Made complaint to Maxlife but due to their very worst customer service, nothing has happened to my complaint raised on 22-07-21 till today.

Your immediate action is highly appreciated.

Sir, my car insurance by united insurance company by policy bazar.
My car insurance bill reimbursement pending last three month. And your executiveis making fool last three month. So please reimburse the insurance bill early to possible .

I m feelibg very bad experience with policy bazar...