Claimed

Policy Bazaar Complaints & Reviews

1.2
Last updated Mar 27, 2024
Complaints 1462
Resolved
354
Unresolved
1108
Quick Links
Statistics
Share
Contacts

File a complaint to Policy Bazaar

Having problems with Policy Bazaar?

File a complaint and get it resolved by Policy Bazaar customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Policy Bazaar
Customer Service Contacts

Policy Bazaar Phone Numbers

Phone
+1 80 0103 3999
302
283
Fax
+91 12 4456 2901
+91 12 4456 2902

Policy Bazaar Website

Policy Bazaar Head Office Address

Ground Floor, 119,
Sector 44

Gurgaon
Gurgaon District
Haryana
India
122001

Policy Bazaar reviews & complaints page 15

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
munees vidhya
Jun 27, 2021
Jun 27, 2021
This thread was updated on Jun 27, 2021
Report
Copy

Executive pw22877 MR.DARWIN

Ur executive was not answered softly.His way of talking is not good for customer service When asking about my health insurance(star health comprehensive) he answered wrongly.He told covid 19 is not covered for my policy.So why he suggest such policy for me.I am totally disappointing with his speech.Pls contact me with fully known person about star health policy Thank u....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Bipin Mangaonkar
from Mumbai, Maharashtra
Jun 23, 2021
Report
Copy

Policy Money Refund

Dear Team
THis is worst thing and support from your end that i have to cancel my policy as first taken a policy from MaxLife from your portal gat a call from Mr Bhanu of policy bazaar that policy is not proper so you cancel the policy and told to get a HDFC Life Policy as he ask to send mail to Mr Shreesh ([protected]@policybazaar.com) so i mail it on dated on 10th Jun till date i have not got the my money refunded And today after...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajithkumar1996
Jun 20, 2021
Jun 20, 2021
This thread was updated on Jun 20, 2021
Report
Copy

My policy name and address wrong

I have an issue my policy name and address...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
1
187
Jun 14, 2021
Jun 23, 2021
This thread was updated on Jun 23, 2021
Report
Copy

Two Wheeler Insurance Renewal

By Mistake done 2 wheeler insurance for different vehicle, so requested to cancel the insurance policy, but policy bazaar persons, informed to take another new policy and provide it for cancelling wrong policy. I have done as per their instruction, after submitting new policy, no status update provided on my cancellation request. Very poor service at customer care....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
paro123
Jun 14, 2021
Report
Copy

Misleading selling

Address:Nil

I was told by your executive that i should take star health policy. I informed her i jad covid and now i am negative. It is more 30 days of me being negative. But your executive did not bother to tell me that i will not get policy before 90 days. They took the money and now star health has denied my policy.
Just for tour target achievemnet you took the money from me and did not tell me the thruth.
Now you are telling i will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Jun 12, 2021
Report
Copy

DELAY in Policy

Hi,
Myself KAMLESH K
My Health Insurance Policy number is : [protected], for which renewal was on 7thJune 2021 and i had made payment on 4th June 2021 as suggested by advisor, but today is 12 June 2021and still policy not received.
After i transferred payment on policy bazar team disappeared.
when ever i call Policy Bazar Customer care they just keep Apologizing for the delay and softly reply that we will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Balannv
Jun 10, 2021
Jun 10, 2021
This thread was updated on Jun 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Policy cancellation not accepted

I took a new car insurance with policy bazar in United India insurance on June 6th 2021. The insurance has been generated.
Unfortunately, car is cancelled due to dealer issue and car never went for registration. Immediately i called policy bazar and asked for cancellation, where there is no proper response. Every time i call, i get automated mails only.

Below was my mail:
Hi,

I had called your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
S12prasa
Jun 9, 2021
Jun 9, 2021
This thread was updated on Jun 9, 2021
Report
Copy

Regarding Customer service call

This is to imform that I, SHIKHAR PRASAD is having issue talking with your employee Mr. Amit kumar.
He is talking in a very disrespectful manner & teasing the customer(SHIKHAR PRASAD) about his financial condition.
Way of talking was unacceptable.
Very EGOISTIC PERSON.
Let me tell you this is not the first time, he spoke to me like that for SEVERAL TIMES!!
The reputation which i had for your company was...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vishalsharan
Jun 8, 2021
Jun 8, 2021
This thread was updated on Jun 8, 2021
Report
Copy

I paid my policy amount but amount deducted policy not received

Address:H NO LIG 07 KHB COLONY NEAR BAMBU BAZAR, SULTANPUR ROAD VAKKALGERA

I am vishal i renewal my bike policy on 8/6/21 6:35pm through google pay i paid amount of 887rs of Insurence renewal amount but amount was deducted by my account but failed by policy bazar website not yet recived payment successful message or email paperless copy also
So kindly suggest me and Help from this reference id[protected]
Bike no KA-36-J-8712

Regards
Vishal Patil
Bangalore...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
T
TheLeggyLass
Jun 5, 2021
Report
Copy

Deletion of my account

First of all, I was doing just a random search and I started getting their calls. I asked them not to call me and they said once I enter my number, I give them permission to call them. I said I want to revoke my permission and they said it cannot be done. Second, I did not even create an account with them.
They have made my account with my details and I want it to be deleted permanently. They do not have the option to delete the account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I purchased a two wheeler insurance from policy bazar on 2/06/2021.The payment of 1491₹ is debited from my account I paid using upi phonepe but on policy bazaar Portal it shows transaction failed and phonepe customer support says its paid.I mailed policy bazaar support team but they didn't respond and also tried contacting customer service they says contact sales department but can't speak to representative to register my issue and now...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Prashant9221662915
Jun 4, 2021
Report
Copy

My money not refund

This is prashant kotkar l had purchased term plan of aegon Protect Plus Term Plan through policy bazaar application number ALI[protected] dated 17 may 2021 of Rs.929 but unfortunately this term plan is closed by aegon insurance company. So I request so many times to policy bazaar kindly refund my money. But they are not refund amount till date....
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
S
Sushant5lucky
Jun 2, 2021
Report
Copy

Policy not reflecting

I have taken a two wheeler insurance policy from policybazaar.com. I paid the money via debit card. Money is deducted from my account but policy was not issued..
Kindly help me in this situation...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
LathaK1986
May 15, 2021
May 17, 2021
This thread was updated on May 17, 2021
Report
Copy

Policy Bazaar not refunding after rejecting my health insurance policy

I had requested for medical insurance for my mom and they offered an option through magma insurance. Policy Bazaar collected full amount of Rs 22478 on 10th April. But next day they came back saying only after medical test they could confirm the policy, after medical test the insurer declined the policy on 18th April 2021 (Ref ID[protected]. Until they they have giving promises to refund money and today they came back saying they need time...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dheeraj
from Gurgaon, Haryana
May 12, 2021
Report
Copy

Double payment charges

I bought a health insurance.
They charged with an amount, which I paid in full on my Cr. card.
From next month of the payment, Policy bazaar also started the EMI on my card. Its been over a month and still no resolution.

I am looking for a refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
Wattan
May 4, 2021
Report
Copy

Car Insurance - transfer of name

Hi Team,

I took a policy with No - ([protected] 000) and it is high time i am writing you a complaint that even after several followups for name change in policy the needful has not been done.

This is a reference to the car (HONDA CIVIC - 1.8S MT) which is covered with your car insurance plan with a policy number of ([protected] 000). As part of the change of ownership, I have purchased the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:policybazaar.com

An amount of Rs6731 was debited to our union Bank account on 26.04.2021 on account of renewal of car policy. The payment was made while using site of Policy Bazaar.com. This payment went to Ibibo Web Pvt Ltd. Policybazaar claimed non receipt of payment and informed that the said company was not its payment gateway. Pl inform as to how and why the payment went to the said company while using your site. Did you authorise it explicitly or implicitly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manish ..
from Delhi, Delhi
Apr 30, 2021
Report
Copy

Unwanted Calls from the company

I have been getting 10-12 calls from the policy bazaar from different numbers. I have blocked most of them but I get the call from different numbers.I have requested the Customer care Executive multiple times, They just say that I will not get any call in the future but in some time I get another call in the next 5-10 minutes.I had purchased many policies from the portal in the past but now I am highly frustrated with the unwanted calls...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
Amount deducted but not get my two wheeler policy...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
The guys here are typical insurance agents, who will be there till they sell the thing and even lying at times to get it done.

Let me tell you an experience that I have had with the guys.

1. I brought a term life plan through their site from Tata AIA on March 2nd or 3rd on 2021. I paid the full amount and more.
2. I felt I had to make amends in this policy and next day I amended the policy.
3....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy