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Policy Bazaar Complaints & Reviews

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Last updated Mar 27, 2024
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Policy Bazaar
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Policy Bazaar Phone Numbers

Phone
+1 80 0103 3999
302
283
Fax
+91 12 4456 2901
+91 12 4456 2902

Policy Bazaar Website

Policy Bazaar Head Office Address

Ground Floor, 119,
Sector 44

Gurgaon
Gurgaon District
Haryana
India
122001

Policy Bazaar reviews & complaints page 22

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Address:Gurugram office landline 0124-5050576

Today i got a call from mr. Deepak from [protected] landline number. He on starting of the call, started to reprimand me for not answering his call and also was asking as to why i didnt pickup his calls. Kindly look into the matter as he kept on arguing as he have spent 22 mins explaining me a policy and thus it was my moral duty to respond to all the gurgaon calls (Which are unknown to me) assuming that it was mr. Deepak of gurgaon office...
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S
Sreekanth Munipally
from Hyderabad, Telangana
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Car policy was cancelled but still no intimation

Address:Policy Bazar Gurgaon

I insure for car policy from Bajaj Allianz thru policy bazar with reference id[protected] and twice car inspection done but both was rejected due irrevalant reason mention and I call customer care to cancel but not yet received any mail or message from policy bazar atleast there should message that I opt for cancellation which is process of every company to send details of complaint process thru customer care....
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J
Joshita Nandy
from Bengaluru, Karnataka
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car policy self inspection

Team,

Have taken a car policy through policybazar with oriental insurance, policybazar requested for self-inspection video. We have done it twice but in vain, they rejected both, 1 they gave reason, 2nd no reason.

Now they are not cancelling my policy and refunding me, they are forfeiting the money.

Please take action immediayely.

Hi joshita das nandy,

*ref. Id:...
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Address:gurgaon

Hi,

I bought a term insurance policy - number - ref. Id[protected]. After 3 days, due to personal reason, i had to cancel the policy. As policy bazaar has a refund process too, so i raised the refund request. Now, the representative who helped me to buy the policy called me up. He spoke to me rudely stating that the payable is just 1300 per month and i cannot even afford it.
This is not the right way. He kept on saying...
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H
Harish Gadalay
from Hyderabad, Telangana
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Calls harassment

Enough o[censored]r calls, if i want a policy i will do it my self. Dont harras me day i. And day out....
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Address:Nagpur

Hi team,

This is to inform you that i have scheduled call from policybazar but not received yet.

This is regarding my hdfc life click to wealth of my existing plan. I have already paid premium of rs. 5000 on 13th jul'2020 through net banking.

However it is deducted again from my credit card which is registered on policybazar for auto debit.

There was confusion on whether policy...
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Sir may car rj25ca5379. Insured in oriantal thrue policy bazar. My car accident claim not issue. Bill invoise sand to policy bazar. So i want do...
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MANABHANJAN PATI
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non-updation of my issued policy vide no.22648990 (hdfc life sanchaya plus)

Address:PF Colony, G-50, INDUSTRIAL ESTATE,ROURKELA, Odisha

Sir,
With reference to above, my issued policy vide no.[protected]Plan. Life sanchaya plus) has not been updated as my desired option. Please, it may either be updated accordingly or cancel this policy immediately with refund my all payments to my bank account as early.

It is requested to respond to resolve this issue in my favour....
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S
sangeeta1969
from Delhi, Delhi
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Fraud and cheating

Address:BF - 108 , JANAK PURI , NEW DELHI - 110058

To, dated :[protected]
The owner, managers and trained workers.
Policy bazaar.

Sub : company doing fraud with the innocent people of india.

I purchased a term plan after so many telephonic calls by madam karishma, representative, policy bazaar of canara hsbc oriental bank of commerce life insurance on 3rd june 2020. Madam karishma said me to pay the amount rs. 21, 585 and fillup the details on...
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S
Santos Bhatia
from Bengaluru, Karnataka
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Refund for cancellation of insurance

Address:Taj sats air catering Bangalore

Dear sir,
Greeting to you,
This is very irritating to write mail every time. I have already raised a request to cancel my one of the two wheeler insurance in which by mistake i have given wrong number.
Policy bazaar has never helped me, when ever i have asked a solution's for that. People sitting at customer care are least bothered to reply, i think they have auto generated mails which comes to the customer when asked...
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On 30/06/2020, i used policy bazar website to do my two - wheeler insurance with bajaj. My account was debited with the amount of rs. 888 at 7:01 pm but the transaction somehow failed. Till this moment money is not credited back to my account. It should have happened automatically.
Apparently policy bazar used the payment gateway payu. My grievance is against both these service providers. Neither of them has acknowledged. No assurance...
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Address:shri anjani courier, dhillon complex, ssupela, bhilai, dist- Durg, chhattisgarh, pin- 490023

While advising a policy which i have purchased, agent of policy bazaar ansu kumar, pw 20725, gave me wrong information stated that "the maturity amount will be exempted from all kind of taxes, totally free from tax and same thing you can see in policy" but i couldn't find in policy document that the maturity amount is free from all kind of taxes.

The same thing i asked from hdfc they said "5% tds will be deducted from maturity...
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Address:GURGAON, HARYANA

We booked the term plan policy with policybazaar.com on 13th april 2020 for the insurer bajaj allianz. All the documents were submitted online and we received the confirmation on mail. Further, we were daily getting calls to schedule tele-medicals, but no one called from medical team at the scheduled time and no one confirmed or taken the onus to get the medical test done. We got the mails or confirmations that all the documents submitted...
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T
Tanvi Barhai
from Bengaluru, Karnataka
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promotional sms

Please stop sending me promotional sms. If i am interested in buying i will buy.

I get more than 5-6 sms’s daily. I need you guys to just stop....
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T
Tul Raj Gautam
from Hāora, West Bengal
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Non receipt of my insurance policy

I applied for my new bike insurance online on 20.06.2020 around 6 pm. Even rs. 8921/- debited from my account. Neither my policy is uploaded in policy bazaar website nor the copy of it despatched to me in my email address.

Screenshot ofconfirmed acknowledgement in whatsapp received from policy bazaar site is enclosed as photo attachment.

Please help.

Yours sincerely,

Tul raj gautambr...
+1 photos
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C
chinshah
from Delhi, Delhi
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Online insurance term plan policy

Address:MUMBAI
Website:www.policybazaar.com

I had purchased an online term plan of hdfc life from policy bazaar. The premium was paid from credit card. Thereafter, the sales executive disappeared. The customer desk call center is worst than a dead telephone line. After a hell lot of follow up & emails suddenly someone starts calling up & the moment we complete our part of story, they hang up never to come back. Again the follow up process starts from square 1. The entire organiastion...
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Address:15 -2-27b saathri nagar t.kallipatti perilulam

Toady done online payment for bike insurance payment been deducted from accounts didnt received document ... pay deducted ref id from bank [protected] IGAIUJVCZS...

KNOW ONE IS BEEN RESPONDING

BIKE NO TN 60 j 6211
Mobile no. [protected]
Mail id jai.[protected]@gmail.com

Kindly refund it or send document...
+2 photos
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I had done my two wheeler insurance with oriental insurance company. But till date i can not receive either my policy nor any information. My policy no. Is. Praposal no. Is
R/151400/31/2019/30944...
+1 photos
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A
Abhishek Bhadouriya
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Policy note issue and four days

Address:Gurugram

4 tarikh se delete kar rahe hain abhi tak meri policy ishu nahin ho pai hai daily customer care se bol raha hun tu bol raha hai ki aaj hi mil jayegi lekin 5 tarikh se aaj 9 ho gaya meri policy abhi tak nahin a paye so please generate my policy...
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A
amitsainimba
from Mumbai, Maharashtra
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complaint service id pb55005657

Complaint service id pb55005657

"dear team,

I have raised complaint but policybazar has closed the same without
Resolution.
Sales team has sold the policy with wrong guidance or commitment.
I have raised complaint last week, but policybazar has closed the same
Twice without resolution.
This is really bad term of services.
For selling of policies policy bazar call within...
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