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Poorvika Mobiles Complaints & Reviews

4.3
Updated: Jul 4, 2025
Complaints 1167
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Poorvika Mobiles reviews & complaints page 4

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K
Krishna Murthy s
Mar 16, 2023
Apr 22, 2024
This thread was updated on Apr 22, 2024
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Address: Bhadravati

3D sticker applying not properly and Poorvika staff. Talking is very rash. Customer is very disappointing.
Apr 15, 2024
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
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    Akash Ponnurangam
    Mar 4, 2023
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    Address: Chennai

    I ordered OnePlus Nord Phone from Poorvika Online Website on 13-aug-2022 and received the phone.
    But cannot to see the invoice receipt from Poorvika website under my account after 6 months.
    Poorvika never mentioned in their website that we are clearing old orders list from users account after 6 months. Ideally they should not do this without user consent.
    eCommerce sites like Amazon, Flipkart are still having all orders list on their account which can be older than 1 year.

    Order ID: 413761
    Date Ordered: 13/08/2020
    +1 photos
    Mar 6, 2023
    Complaint marked as Resolved 
    Finally they sent an invoice receipt but please upgrade the online shopping and fix this flaw ASAP!
    Poorvika Mobiles customer support has been notified about the posted complaint.
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      V
      Vignesh3011111
      from Chennai, Tamil Nadu
      Feb 9, 2023
      Apr 22, 2024
      This thread was updated on Apr 22, 2024
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      Address: Porur poorvika

      I purchased a laptop 06/02/2023 on Monday...porur poorvika branch..i purchased in finance emi...my laptop amount is 45500...this is my first laptop in my life I decided to purchase in poorvika...my laptop have many problems screen black line issue app freeze issues speaker not proper working sometimes app is not opening laggy all the time...i call a poorvika customer care help line he is just not bothering a customer complaint just go and see a HP service centre but I just 3days i purchased this is new laptop y I want to go service centre..I want replacement or refund my amount.. please help me poorvika...i trust u poorvika...
      Apr 15, 2024
      Complaint marked as Resolved 
      Poorvika Mobiles customer support has been notified about the posted complaint.
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        V
        venkadesh M
        Feb 7, 2023
        Mar 16, 2023
        This thread was updated on Mar 16, 2023
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        Address: Kelambakkam

        The way to track emi not good at your store
        Process fee morethan 3000 debited without my confirmation
        Mar 16, 2023
        Complaint marked as Resolved 
        Issue is there
        Poorvika Mobiles customer support has been notified about the posted complaint.
        Resolved a issue
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          V
          venkadesh M
          Feb 7, 2023
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          Address: Kelambakkam

          Actually, I was spend extra charges for buying mobile phone @poorvika mobile showroom kelambakkam omr
          Chennai
          Sales + HDFC loan person very very intelligent to suck my cash extra

          Mobile rate -18999

          I was paid -22935

          Extra paid -2935
          Mar 16, 2023
          Complaint marked as Resolved 
          Resolved
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            M
            Mahtab Ahmad 15
            from Hosur, Tamil Nadu
            Feb 5, 2023
            Apr 22, 2024
            This thread was updated on Apr 22, 2024
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            Address: 3down Gollar street Bangalore road Hosur 635109

            Today in poorvika while purchasing new phone the employees were misbehaving with us made fun of my name and used abusive words
            This kind of behavior is not acceptable
            From next time I won't recommend any to purchase from poorvika and neither will I.
            Apr 15, 2024
            Complaint marked as Resolved 
            Poorvika Mobiles customer support has been notified about the posted complaint.
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              S
              Suresh8055
              from Chennai, Tamil Nadu
              Feb 1, 2023
              Feb 6, 2023
              This thread was updated on Feb 6, 2023
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              Refurbished Phone sold stating it as a new Mobile Phone

              Address: Kodambakkam - Chennai

              Myself named Suresh have been complaining stating that I have received a refurbished product Realme 10 Pro 5G (Nebula Blue 68GB- 128GB) and it's not working at all on Online Order number 3040407.

              I've been telling right from the beginning that the phone already had pre-installed apps before I could install but the Poorvika team checked the IMEI number and said no, it was activated only on Jan 12th.

              Issues observed...
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              K
              Kokila-sam
              from Chennai, Tamil Nadu
              Jan 9, 2023
              Resolved
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              Wrong product

              Address: Kodambakkam

              Hi Team,

              I purchased Nokia 105 SS from poorvika appliances from kodambakkam on Oct 29 2022. But it got display issue on Jan 08 2023, I went the same branch and ask about warrenty. But I have bill not mobile box. IMEI number mentioned in the bill. But due to no mobile box they dont consider the warrenty and informed that's the physical damage. And they informed me to visit the local service centers to change the display.br...
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              K
              Kokila-sam
              from Chennai, Tamil Nadu
              Jan 8, 2023
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              Address: Kodambakkam

              Hi Team,
              I bought Nokia 105 SS mobile on 29Oct2022 from Poorvika appliances, kodambakkam. which was get some display issue on 08Jan2023. I approached the poorvika mobiles but they not responded properly and ask me to reach local service centers.

              But we have 1 year warranty for this mobile. Unfortunately I lost the mobile box but I have bill and that has IMEI number.

              So kindly help me to get the problem solve.

              Thanks
              Jan 12, 2023
              Complaint marked as Resolved 
              Poorvika Mobiles customer support has been notified about the posted complaint.
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                G
                gemara Rantoul
                Jan 5, 2023
                Apr 22, 2024
                This thread was updated on Apr 22, 2024
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                +10
                Garena Freefire my I'd get suspended/my small 14 years old brother used hack file using hack can you please 🙏 🙏🙏help me to unban my I'd i can't used hack file but my small brother used file iam so sorry sorry, sorry, sorry, , sorry, sorry😥for that please 🙏🙏😥😥 help me to unban .Please give me a one chance please please 🙏🙏🙏😭😭😭😭I an requesting you please Iam promise I can't used any hack file after my I'd was unban my account was suddenly suspended when playing game i can't have received any notice from garenafreefire before I'd suspended please🙏🙏🙏🙏🙏🙏 give mee a one chance . I love freefire game but after I'd suspend I can't playing game it was my one I'd please Garena Free Fire please help me 🙏🙏🙏please please please iam so sorry sorry for my little brother. Sorry 🙏 sorry 😭sorry sorry sorry😭😭😭 sorry sorry 😭😭😭sorry sorry😭 🙏 iam request you Garena Free Fire please unban my account
                game ID back.
                Please help Garena Please
                My Gamne ld Code [protected]
                My Game ld Name Parvez bos
                My Game ld Level 66
                Plz back my account
                😭😭😭😭😭😭
                🙏🙏🙏🙏🙏🙏
                Plz plz plz plz plz plz
                I love free fire plz bro
                My account back 😭😭😭
                Plz gerena plz my account back
                😭😭😭😭😭😭💔💔💔
                Apr 23, 2023
                Complaint marked as Resolved 
                Poorvika Mobiles customer support has been notified about the posted complaint.
                Verified Support
                Mar 15, 2023
                Poorvika Mobiles Customer Care's response
                Hi Mr.Gemara Rantoul !
                Sorry for the experience you had and assure you the best services always. Please share your complete concern with your contact details on our official mail id that is [protected]@poorvika.com our team will be happy to help you.
                Thanks!
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                  R
                  Ramyajee28
                  from Mumbai, Maharashtra
                  Jan 4, 2023
                  Jan 6, 2023
                  This thread was updated on Jan 6, 2023
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                  Address: Perambur

                  Hi.. this's Ramya.,
                  1st January 2023 I purchased VIVO Y75 mobile in Perambur Branch. They're told mobile rate Rs.21, 000/- (EMI registration fee Rs.1500/- you have to pay Rs.2, 500 X 6 month) Am paid down payment Rs.7500/- but bill giving mobile price Rs.20, 000/- Next day again am going and ask, Why u giving Rs.20, 000 bill What's mobile cost? and Amazon, Flipkart I checked this mobile model price Rs.20, 000/- only, You also giving same price bill, then how much EMI? You're staff's told, Yes mam it's was correct You paid balance Rs.14, 000/- dividend 6 month.. I said okay..again today they're calling me asked Pan card, am asking reconfirm EMI amount again telling Rs.2500 X 6 month.
                  I can't understand why there's not giving proper response? Proper support 😠 last month Am visit Poorvika in shanthi colony beach very good supporting in customer. That's why am choose Poorvika but I didn't expect like this type of customer service. I want clarity of this Bill cost and EMI details.please never speak changing word's.
                  Jan 7, 2023
                  Complaint marked as Resolved 
                  Poorvika Mobiles customer support has been notified about the posted complaint.
                  EMI cleared, Problem solved thank you

                  Irresponsible staff's - Comment #4080809 - Image #0
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                    S
                    Suryathulasilingam
                    from KANYAKUMARI, Tamil Nadu
                    Jan 1, 2023
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                    Hi iam Surya T i have purchased OnePlus 8 pro at poorvika valliyur, No: 63A, Thomson Building, Opp: New Bus Stand, North Main Road, Valliyur, Tamil Nadu 627117 In the name of THULASILLINGAM T, on 03/01/2021
                    Now I am in nee of a invoice for it
                    Jan 9, 2023
                    Complaint marked as Resolved 
                    Poorvika Mobiles customer support has been notified about the posted complaint.
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                      P
                      from Mumbai, Maharashtra
                      Jan 1, 2023
                      Apr 22, 2024
                      This thread was updated on Apr 22, 2024
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                      Very poor service related to Dongle th people don't know how to carry on with th procedure...very poor service
                      Apr 16, 2024
                      Complaint marked as Resolved 
                      Poorvika Mobiles customer support has been notified about the posted complaint.
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                        S
                        Sathishkumar vijayakumar
                        from Coimbatore, Tamil Nadu
                        Dec 31, 2022
                        Apr 22, 2024
                        This thread was updated on Apr 22, 2024
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                        Debit card emi failed, but loan got processed and emi scheduled, need immediate response from showroom for cancellation of loan,
                        Apr 16, 2024
                        Complaint marked as Resolved 
                        Poorvika Mobiles customer support has been notified about the posted complaint.
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                          M
                          Maxma
                          from Mangalore, Karnataka
                          Dec 31, 2022
                          Apr 22, 2024
                          This thread was updated on Apr 22, 2024
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                          Resolved

                          Return or exchange

                          Address: Nexus Mangalore retail private limited shop No:GF_09 pandeshwar road Mangalore 575001

                          Poorvika they have weird no return policy that you can't return or exchange mobile even if you brought 1hourse before.even online seller are Flipkart and amazon have nice return policy .
                          Don't buy phone from poorvika.its better to choose online shopping like Flipkart . Beware before purchasing mobile from poorvika. ( Please return my phone or exchange)...
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                          D.Devi
                          from Chennai, Tamil Nadu
                          Dec 31, 2022
                          Jun 14, 2024
                          This thread was updated on Jun 14, 2024
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                          Resolved

                          My name is devi from pallavaram, 29.12.2022.iam.purchasd airtel wifi dongle. In pallavaram poorvika shop.this shop staff told after 4hrs activates wifi but iam waking after 12 hrs wifi not working ..then I go to shop and checking tha products the staff told some issues in wifi and rectify the problem the I Reach my home iam checking wifi again not working again I go to shop they people sim problem replace the sim...but iam not satisfied..I spoke continuesly they are try to compromise me...but iam not interested..and satisfy I have to return this product...they are not accepting...so concern my situation...and please take action quickly
                          Jul 16, 2024
                          Complaint marked as Resolved 
                          Poorvika Mobiles customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 24, 2024
                          Poorvika Mobiles Customer Care's response
                          Dear Mr.Devi,

                          We received your complaint regarding showroom end not activate the wifi at the time of purchase. We have been regularly communicating with the Indian consumer forum regarding the need for a copy of the product invoice bill in order to identify your issue. However, we have not received a response from your end. Kindly share with us your available contact number or invoice bill copy for further support. If issue resolved, kindly resolve the issue from Indian consumer forum.

                          Appreciate your understandings.

                          Thanks & Regards
                          Poorvika Escalation Team.
                          Verified Support
                          Apr 29, 2024
                          Poorvika Mobiles Customer Care's response
                          Dear Mr.Devi,

                          We received your complaint regarding showroom end not activate the wifi at the time of purchase. We have been regularly communicating with the Indian consumer forum regarding the need for a copy of the product invoice bill in order to identify your issue. However, we have not received a response from your end. Kindly share with us your available contact number or invoice bill copy for further support. If issue resolved, kindly resolve the issue from Indian consumer forum.

                          Appreciate your understandings.

                          Thanks & Regards
                          Poorvika Escalation Team.
                          Verified Support
                          Apr 30, 2024
                          Poorvika Mobiles Customer Care's response
                          Dear Mr.Devi,

                          We received your complaint regarding showroom end not activate the wifi at the time of purchase. We have been regularly communicating with the Indian consumer forum regarding the need for a copy of the product invoice bill in order to identify your issue. However, we have not received a response from your end. Kindly share with us your available contact number or invoice bill copy for further support. If issue resolved, kindly resolve the issue from Indian consumer forum.

                          Appreciate your understandings.

                          Thanks & Regards
                          Poorvika Escalation Team.
                          Verified Support
                          May 21, 2024
                          Poorvika Mobiles Customer Care's response
                          Dear Mr.Devi,

                          We received your complaint regarding showroom end not activate the wifi at the time of purchase. We have been regularly communicating with the Indian consumer forum regarding the need for a copy of the product invoice bill in order to identify your issue. However, we have not received a response from your end. Kindly share with us your available contact number or invoice bill copy for further support. If issue resolved, kindly resolve the issue from Indian consumer forum.

                          Appreciate your understandings.

                          Thanks & Regards
                          Poorvika Escalation Team.
                          Verified Support
                          May 25, 2024
                          Poorvika Mobiles Customer Care's response
                          Dear Mr.Devi,

                          We received your complaint regarding showroom end not activate the wifi at the time of purchase. We have been regularly communicating with the Indian consumer forum regarding the need for a copy of the product invoice bill in order to identify your issue. However, we have not received a response from your end. Kindly share with us your available contact number or invoice bill copy for further support. If issue resolved, kindly resolve the issue from Indian consumer forum.

                          Appreciate your understandings.

                          Thanks & Regards
                          Poorvika Escalation Team.
                          Verified Support
                          May 28, 2024
                          Poorvika Mobiles Customer Care's response
                          Dear Mr.Devi,

                          We received your complaint regarding showroom end not activate the wifi at the time of purchase. We have been regularly communicating with the Indian consumer forum regarding the need for a copy of the product invoice bill in order to identify your issue. However, we have not received a response from your end. Kindly share with us your available contact number or invoice bill copy for further support. If issue resolved, kindly resolve the issue from Indian consumer forum.

                          Appreciate your understandings.

                          Thanks & Regards
                          Poorvika Escalation Team.
                          Verified Support
                          May 29, 2024
                          Poorvika Mobiles Customer Care's response
                          Dear Mr.Devi,

                          We received your complaint regarding showroom end not activate the wifi at the time of purchase. We have been regularly communicating with the Indian consumer forum regarding the need for a copy of the product invoice bill in order to identify your issue. However, we have not received a response from your end. Kindly share with us your available contact number or invoice bill copy for further support. If issue resolved, kindly resolve the issue from Indian consumer forum.

                          Appreciate your understandings.

                          Thanks & Regards
                          Poorvika Escalation Team.
                          Verified Support
                          May 31, 2024
                          Poorvika Mobiles Customer Care's response
                          Dear Mr.Devi,

                          We received your complaint regarding showroom end not activate the wifi at the time of purchase. We have been regularly communicating with the Indian consumer forum regarding the need for a copy of the product invoice bill in order to identify your issue. However, we have not received a response from your end. Kindly share with us your available contact number or invoice bill copy for further support. If issue resolved, kindly resolve the issue from Indian consumer forum.

                          Appreciate your understandings.

                          Thanks & Regards
                          Poorvika Escalation Team.
                          Verified Support
                          Jun 14, 2024
                          Poorvika Mobiles Customer Care's response
                          Dear Mr.Devi,

                          We received your complaint regarding showroom end not activate the wifi at the time of purchase. We have been regularly communicating with the Indian consumer forum regarding the need for a copy of the product invoice bill in order to identify your issue. However, we have not received a response from your end. Kindly share with us your available contact number or invoice bill copy for further support. If issue resolved, kindly resolve the issue from Indian consumer forum.

                          Appreciate your understandings.

                          Thanks & Regards
                          Poorvika Escalation Team.
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                            Asharcb
                            Dec 27, 2022
                            Jan 10, 2023
                            This thread was updated on Jan 10, 2023
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                            Resolved

                            I ordered realme 10 pro on poorvika app.It is not showing under my orders
                            Order id:3031400
                            Jan 11, 2023
                            Complaint marked as Resolved 
                            Poorvika Mobiles customer support has been notified about the posted complaint.
                            Issue has been resolved
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                              darshan venkat
                              Dec 26, 2022
                              Apr 22, 2024
                              This thread was updated on Apr 22, 2024
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                              Resolved

                              Website: Poorvika

                              So I purchased my mobile on April 8th at Poorvika mobiles nanganallur branch Chennai
                              They told me they will send me the bill copy through email and what’s app
                              Till now I haven’t received my bill copy
                              It’s been frustrating moment for me following up with them for continuously for months they say some silly reason and skip a day
                              I wanted to register this complaint against Poorvika nanganallur branch
                              Apr 16, 2024
                              Complaint marked as Resolved 
                              Poorvika Mobiles customer support has been notified about the posted complaint.
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                                M
                                Dec 21, 2022
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                                Bought phone on 14/12 price all over India is 26k for oppo f21 they fooled my wife telling insurance and adjusted money the cost of mobile is finally charged 29k une essary waste of money and pathetic service in Bangalore r t nagar branch cheated 3k morr the staff is burglar waiting customers to come and fall in there trap why this kind of earning and business to u spoiling brand image there are other competitors giving good knowledge to customer to buy and service u people are busy in fooling them i want the difference amount which u have charged if not u would like a case in consumer for misguiding to customer given wrong and kept hidden charges
                                Dec 21, 2022
                                Complaint marked as Resolved 
                                Cheated on price and misguiding the customer with false information overpriced the selling price compare to other retailers in the name of insurance pathetic service i have seen to the model oppo f21 pro bought in rt nagar branch on 14/12/22
                                Poorvika Mobiles customer support has been notified about the posted complaint.
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                                  Karna Moorthy
                                  from Mumbai, Maharashtra
                                  Dec 21, 2022
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                                  Address: Poorivka , north Usman road

                                  In brought product in poorvika noth Usman road branch . When i bought product 3rd days is faulty.. and went the shop spoken to them is not a faulty is good condition there told and they sent to service centre also but it's all lies to customer they checked him self and return the to me is in good condition . And again the same issue I'm facing soundcore blueetooth life Q10 is 2-3 hours sound is blank in bluetooth mode . The poorivka employee said aux mode is working right so use it then why should we purchase bluetooth device ...
                                  +2 photos
                                  Dec 23, 2022
                                  Complaint marked as Resolved 
                                  Soundcore product as replaced with the customer support helps .. thanks u Service person: kanimozhi thank u for ur support
                                  Poorvika Mobiles customer support has been notified about the posted complaint.
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