Poorvika Mobiles Complaints & Reviews

We bought Samsung galaxy a23 5g phone on 18 nov 2023 . There is some problem with the phone so we asked for replacement. They agreed to it but they said we have to pay extra 1000 to bill on date .

Purchased Nokia mobile from Poorvika Adyar. Dual SIM cards were not recognised in 2 faulty new devices from the new box of Nokia 110 TA1565 DS 2023.Some how both SIM cards were recognised on the third device and sold to me on 28/10/2023.Now the mobile phone is not switching on at 5/11/2023.Seems to fault device sold to me

Team Poorvika,
I have purchased S23 ultra at Rs.134000/- from Poorvika in sholinganallur on 21 July 2023 thru Samsung finance. The sales team Ganesh and store manager were handling me on that day. I have been given a commitment that they can offer me the power adaptor 35w and the screen protector without cost of both and to take this phone (S23 ultra) and closed the sale. Since they don't have adaptor on 21 July 2023 they asked me collect the power adaptor & screen guard and also the invoice of the mobile phone by next day i.e 22 July 2023. Since I was on travel I cud not collect it and today 23 July 2023 I came to the shop all the way from Thiruvanmiyur to collet them. It was very unfortunate that they are asking money for the power adaptor against their own commitment that confirmed.. The sales person who commitment me absolutely denying the fact. Now I understand the basic intention of the sales personnel who cud commit and never honour. When I ask them they are not interested to support in any manner. when I ask for escalation matrix of contact no. they denied to share the same and given customer care no. who is not reachable today. Hence, I am writing this matter to you to look into this matter immediately and thot that I will not get any support from Poorvika team while understanding the behavior of the team in Sholinganallur by committing and not honoring to the customer and how cud I have good relationship. Or association with them going forward.

I am not interested to move forward with any forum but the manner how the concern of mine is taken, will determine.

None of the team from Support, Escalation and other could able to resolve my concern or issues till today.

Regards
Jayavel D
[protected]

I have lost the orginal bill. I need a digital bill of the purchase over email. Attached bill copy for your reference

Sir I have bought oppo Reno 8 5G from poorvika. Now my mobile has some problem, so to repair it I need my phone bill, as I lost my phone bill I can't repair my phone.. please provide me information regarding this

Battery and speaker problem buy new phone its service issues to 20 day for delay and warranty claim a new phone for delay worst behavior to sale person

I have purchased amazefit pop2 smart watch at sivagangai poorvika mobiles on 06.03.2023. Suddenly that watch shutdown on 02.08.2023 next day morning am I am visited showroom the store person ask to need to replaced the watch and handed over. Then I visited the showroom morethan 3 times on that period no one has clear response. Pls do any action

I lost my mobile bill.
I bought it from Vellore branch on 27 febuary 2023. Its vivo y16 brand and model.

I lost my mobile bill. It emergency purpose. So kindly send the duplicate copy of mobile bill....

While purchasing announced free gift to be provided but not yet given

Good Day, I'm Thilagaraj S.

I've brought new Dell Inspiron 15 3520, 11th Gen Intel Core i3-1115G4 Laptop in your store today around 2-3pm. Which cost 41000/- we brought it under EMI. for my wife who is professionally Advocate presently working as a Research Law Assistant to the Hon'ble Judges of in High Court of Madras for her research. We have opened it in the shop itself with the help of customer associate. Then I came home and opened it at 5.50 pm. (Have unboxing video also) as per the instructions of the customer associate we have charged it for 1 hour and tried to use it in the plain surface, within 10-20 mins it started overheating. Then we shut it down and used it after 1 hour again it started overheating within 10-20 mins. Hence I'm raising this issue as a complaint now (within 24 hrs). I'll come to the shop by tomorrow morning. Since I lost the trust in Dell Laptop due to its shocking performance, I do not want this. Kindly replace it with a new laptop in different brand.

It's not most trusted it's full of fake .I bought a redmi note 12 mobile from the shop after 6th day the mobile become hanging and automatically switch off and the next day I went to the shop and give that mobile for replacement but they still don't give the replacement of that phone .

I purchased A14 mobile from ekathuthangal store on 19th for 15000 price, but in poorvika website the amount is 14000, the store keeper had increased the price and given, with one complementary iron box, so they charged for gift and giving the mobile
Bill under name neeta mj. Kindly look into this

I have purchased Mobile on 19th March 2023 and the purchase was done through the my kotak Credit Card with 6 month EMI options.

The time of purchase, that models are having a cash back offer of Rs. 1500 and they have mentioned cash back amount will be credited with in 90days.

Almost 100 (4 months EMI paid) days crossed and till now I don’t have received any cash back amount for the phone.

Mobile...

Sir i purchsed my phone two year back from poorvika mobiles. I lost that bill copy. Now my phone is in some problem and i need bill copy to submit it to service centre. So i request you to provide me as early as possible. I'm trying to get bill copy from past few days but not getting. Please help me to get it. If you tell me the proper adress i will provide you all the necessary details. Please reply fast

As I have purchased Iphone 14 plus on 06 th of Jun at Poorvika which is located in Prozone mall - coimbatore. I faced issues on the front camera. The camera quality is not good, after taking the photos it's showing in black shades. So I raised this complaint to poorvika at that week itself. They told me to visit the service center and collect reports. I proceeded to the service center.also. They took 4 days to complete the diagnosis. They requested for the camera replacement but I haven't accepted that, since it's a new phone. I don't want to go for that. So they delivered notes for replacement. And also I have provided that report to poorvika. They need permission with you for the replacement. Kindly please do the needful. As I have been requesting for the past 2 weeks. Day by day I am just roaming for this. As I am living very far away. It's really hurting a lot. Kindly please help me with the replacement. I will attach all the documents which have been provided with the apple service center. I am requesting this. Please do the needful for the replacement. I will also attach one photo which has been taken on the phone. Please help me with this. And understand the situation and provide the replacement. And I will wait for your reply.

Sir
I have purchased a new mobile in mahalakshmi nagar branch. The battery backup is low and screen display is dark

நான் நாகப்பட்டினம் poorviga showroom லவ் மூன்று smart watch வாங்கி உள்ளேன்..ஆனால் ஒரு பரிசு கூட கொடுக்கவில்லை..கேட்டால் மூன்று நாள் முன்பு வந்தது..ஆனால் இப்போது இல்லை.. என்று நான் எப்போதும் சொல்கிறார்கள்..நம்பி வாங்கினால் நீங்கள் கொடுப்பதை கொடுக்காமல் ஏன் இப்படி அலக்கடிக்கிறீர்கள்

I gave my phone service at poorvika servixe centre at simmakal madurai on 5.6.23 for display change. After 2 days on 7.6.23 they gave the mobile back without proper finish. Next day morning when mobile screen is on the lcd screen started burning inside and display startwd to break.. And I took to the same service centre and they said that they can't change the display and ask for more money.. And after 2 hours they are not responding calls.. my phone number [protected]

Hello Poorvika, This is to bring to your notice, I have visited Poorvika Mobile, Medavakkam branch Chennai to service mobile, after checking the hardware Poorvika Mobile representative Mr. Raj Kumar informed us that Display has got faulty due to water logged in, so i have requested to clear the said issue, he took couple of days to cleared the issue & charged Rs.4200, but after 2 weeks again Phone stopped responding, This time i have visited Poorvika Mobiles Coimbatore branch, After Verifying they have informed us, Mother board faulty due to fungus ( Why bcoz the Poorvika Mobile Medavakkam Branch has not done job correctly & haven't drain out the hardware before replacing Display) Now my Mobile has become useless due to unprofessional & lack of knowledge work which has cost my Mobile. looking at the condition of my mobile handset i fear that some of the internal parts has been replaced without our knowledge
Highlight of the issue is, My Phone is Useless. Because of Mother Board Fungus. And bill generated OPPO A17-K 5G but not with OPPO A78 5G, See how lack of knowledge.
Hoping for the positive response,