Poorvika Mobiles Complaints & Reviews

They providing offer to make their product to buy and then neglecting the offers after buying their products.
Poorvika mobile
Kalavasal branch
Madurai.

Note : Poorvika mobiles and apple service and Apple iPhone is completely very worst service. This is my hard earned money I happily bought new iPhone 14 but finally I felt very very bad. I need replacement.

I was used many mobiles but iPhone i felt very bad because of issues I am facing frequently I am not getting permanent solution for this if I bought new iPhone if anything happens or frequently I am facing lot of issues means need to replace my iPhone right ? they saying temporary solution I have Submitted all proofs but no proper permanent solution .I bought apple iPhone in Poorvika I have faced front camera issue and hanging issue I have faced this issue on 2nd day itself I have asked Poorvika not getting proper information I didn’t get replaced then frequently I have faced camera issue and hanging issue I follow up Poorvika they told me to visit apple service centre I have visited but they kept my mobile up to 3 days but they told me mobile is in observation state after 1 days I asked they told me no issue we observed but I have raised multiple case id i have submitted up to 7 to 8 videos proofs but still I didn’t get proper replacement and service I don’t need service this is my new mobile how can I accept service but In apple service centre they did diagnostic test and ios update software os update every thing they did but I am facing the same issue repeatedly. They apple service centre asked me to submit my new mobile up to 5 days they need to send my mobile to Bangalore I have given but they didn’t submit. In apple service centre is saying if you give means surely display or camera will be change how can I accept this without my permission. Apple how can they will do in new mobile Both apple service centre and Poorvika centre is very worst I didn’t get permanent proper response and service. I am completely worried about why I bought iPhone 14. Please anyone help me I need proper permanent solution or replacement.

Mobile phone not working properly and charging is not long lasting

We bought Samsung galaxy a23 5g phone on 18 nov 2023 . There is some problem with the phone so we asked for replacement. They agreed to it but they said we have to pay extra 1000 to bill on date .

Purchased Nokia mobile from Poorvika Adyar. Dual SIM cards were not recognised in 2 faulty new devices from the new box of Nokia 110 TA1565 DS 2023.Some how both SIM cards were recognised on the third device and sold to me on 28/10/2023.Now the mobile phone is not switching on at 5/11/2023.Seems to fault device sold to me

Team Poorvika,
I have purchased S23 ultra at Rs.134000/- from Poorvika in sholinganallur on 21 July 2023 thru Samsung finance. The sales team Ganesh and store manager were handling me on that day. I have been given a commitment that they can offer me the power adaptor 35w and the screen protector without cost of both and to take this phone (S23 ultra) and closed the sale. Since they don't have adaptor on 21 July 2023 they asked me collect the power adaptor & screen guard and also the invoice of the mobile phone by next day i.e 22 July 2023. Since I was on travel I cud not collect it and today 23 July 2023 I came to the shop all the way from Thiruvanmiyur to collet them. It was very unfortunate that they are asking money for the power adaptor against their own commitment that confirmed.. The sales person who commitment me absolutely denying the fact. Now I understand the basic intention of the sales personnel who cud commit and never honour. When I ask them they are not interested to support in any manner. when I ask for escalation matrix of contact no. they denied to share the same and given customer care no. who is not reachable today. Hence, I am writing this matter to you to look into this matter immediately and thot that I will not get any support from Poorvika team while understanding the behavior of the team in Sholinganallur by committing and not honoring to the customer and how cud I have good relationship. Or association with them going forward.

I am not interested to move forward with any forum but the manner how the concern of mine is taken, will determine.

None of the team from Support, Escalation and other could able to resolve my concern or issues till today.

Regards
Jayavel D
[protected]

I have lost the orginal bill. I need a digital bill of the purchase over email. Attached bill copy for your reference

Sir I have bought oppo Reno 8 5G from poorvika. Now my mobile has some problem, so to repair it I need my phone bill, as I lost my phone bill I can't repair my phone.. please provide me information regarding this

Battery and speaker problem buy new phone its service issues to 20 day for delay and warranty claim a new phone for delay worst behavior to sale person

I have purchased amazefit pop2 smart watch at sivagangai poorvika mobiles on 06.03.2023. Suddenly that watch shutdown on 02.08.2023 next day morning am I am visited showroom the store person ask to need to replaced the watch and handed over. Then I visited the showroom morethan 3 times on that period no one has clear response. Pls do any action

I lost my mobile bill.
I bought it from Vellore branch on 27 febuary 2023. Its vivo y16 brand and model.

I lost my mobile bill. It emergency purpose. So kindly send the duplicate copy of mobile bill....

While purchasing announced free gift to be provided but not yet given

Good Day, I'm Thilagaraj S.

I've brought new Dell Inspiron 15 3520, 11th Gen Intel Core i3-1115G4 Laptop in your store today around 2-3pm. Which cost 41000/- we brought it under EMI. for my wife who is professionally Advocate presently working as a Research Law Assistant to the Hon'ble Judges of in High Court of Madras for her research. We have opened it in the shop itself with the help of customer associate. Then I came home and opened it at 5.50 pm. (Have unboxing video also) as per the instructions of the customer associate we have charged it for 1 hour and tried to use it in the plain surface, within 10-20 mins it started overheating. Then we shut it down and used it after 1 hour again it started overheating within 10-20 mins. Hence I'm raising this issue as a complaint now (within 24 hrs). I'll come to the shop by tomorrow morning. Since I lost the trust in Dell Laptop due to its shocking performance, I do not want this. Kindly replace it with a new laptop in different brand.

It's not most trusted it's full of fake .I bought a redmi note 12 mobile from the shop after 6th day the mobile become hanging and automatically switch off and the next day I went to the shop and give that mobile for replacement but they still don't give the replacement of that phone .

I purchased A14 mobile from ekathuthangal store on 19th for 15000 price, but in poorvika website the amount is 14000, the store keeper had increased the price and given, with one complementary iron box, so they charged for gift and giving the mobile
Bill under name neeta mj. Kindly look into this

I have purchased Mobile on 19th March 2023 and the purchase was done through the my kotak Credit Card with 6 month EMI options.

The time of purchase, that models are having a cash back offer of Rs. 1500 and they have mentioned cash back amount will be credited with in 90days.

Almost 100 (4 months EMI paid) days crossed and till now I don’t have received any cash back amount for the phone.

Mobile...

Sir i purchsed my phone two year back from poorvika mobiles. I lost that bill copy. Now my phone is in some problem and i need bill copy to submit it to service centre. So i request you to provide me as early as possible. I'm trying to get bill copy from past few days but not getting. Please help me to get it. If you tell me the proper adress i will provide you all the necessary details. Please reply fast

As I have purchased Iphone 14 plus on 06 th of Jun at Poorvika which is located in Prozone mall - coimbatore. I faced issues on the front camera. The camera quality is not good, after taking the photos it's showing in black shades. So I raised this complaint to poorvika at that week itself. They told me to visit the service center and collect reports. I proceeded to the service center.also. They took 4 days to complete the diagnosis. They requested for the camera replacement but I haven't accepted that, since it's a new phone. I don't want to go for that. So they delivered notes for replacement. And also I have provided that report to poorvika. They need permission with you for the replacement. Kindly please do the needful. As I have been requesting for the past 2 weeks. Day by day I am just roaming for this. As I am living very far away. It's really hurting a lot. Kindly please help me with the replacement. I will attach all the documents which have been provided with the apple service center. I am requesting this. Please do the needful for the replacement. I will also attach one photo which has been taken on the phone. Please help me with this. And understand the situation and provide the replacement. And I will wait for your reply.

Sir
I have purchased a new mobile in mahalakshmi nagar branch. The battery backup is low and screen display is dark