Poorvika Mobiles Complaints & Reviews

I bought a new iPhone from poorvika mobiles Salem branch near pothys. Highly disappointed with the service. They have not explained clearly about my emi details due to which I want to pay 2500 more. Requesting you to look into the issue.

I had purchased flash guard for 999 as convinced by sales executive at the counter but it has bubbles on the screen and it was replaced by the same executive as i had visited 3 times for a simple flash guard. So i called their customer care and they wanted me to again visit the showroom and call from the showroom. Do u expect me visit the showroom for this issue multiple times. It is really disappointing service rendered by Poorvika.

Regards
Abdul Akbar
[protected]

Dear sir,

I am Adesh, I had purchased VIVO Y21 mobile in poorvika showroom Thirthahalli branch shivamogga district in Karnataka 2 month back and due to my fault display was damaged and and given to showroom for replacement on 26/04/2022 but till it was not replaced and showroom people telling stories in every day, i never expected this kind of service from poorvika mobiles, Today showroom person is telling it will take more time other wise you take back your mobile, from fast 5 years I have purchasing mobiles in poorvika but i had never experienced like this it hurts me. Loosing one customer is equal to loss of business, showroom people are not responding properly, in future I will not enter into poorvika mobiles.

Thanks

Sir.. i brought NOKIA 6310 at MR nagar branch, chennai (pin code -118) on 20/02/2022 with REPLACEMENT warranty.

However I have facing the 1st issues on 21/02/2022 - mobile charger is not working with mobile and i went Branch they gave no charger (not mobile) okay i accepted

Again on 09.04.2022 i faced 2nd issues MOBILE NOT SWITCHED ON..

I strictly informed to branch i don't want this was purchased as you said it's REPLACEMENT mobile (if any issues facing during the year, we will replace the new one to you) and they also agreed to request and replace new mobile...

Almost 1 month gone and not proper respond from branch...

Today 07/05/2022 they called me to take back mobile repaired one... I don't accept and will mo accept this... SEE while purchased what you said it's replacement one if you are facing any issues we will give claim and give new within 10 to 15 days..

But I takes almost 30 days that's also not gave new mobile they repairing and give its...

Sir why cheating the customers... Please assist and do needful...

I bought a Nokia 110 model with exchanged my old samsung guru music 2 model.
In few hours I went to the shop to get the exchanged mobile with same cost.
But they said we can not return the exchanged mobile. we don't have the policy.
This is not acceptable. the mobile is with them, i was ready to pay the same exchange amount even though they are giving. worst policy.

Sir
gud evng

am puruchsed new mobile phone sumanug galaxy a23(8gp+128gb) blue color - purchased on 30.04.22( poorvika mobile showroom at kanathur branch - ECR)

The phone is hanging very badly so we request you to replace an another brand mobile for us

sorry for the inconvenience

Dear Sir,

We bought new Redmi Mi 11 Pro mobile got failure Camera so returned with the Shop almost 15 days completed not giving proper responses to us. We asked for new products but they were just tried to postponed always giving with mental torcharing and arguments with ladies so needs to share with medea through police complaints for take legal actions against Poorvika mobile, Edappadi Branch, Salem (dt), Tamilnadu, India.

Thank you,
Regards,
Individual Customer

Sir,

We bought new Redmi Mi 11 Pro mobile got failure Camera so returned with the Shop almost 15 days completed not giving proper responses to us. We asked for new products but they were just tried to postponed always giving with mental torcharariing and arguments with ladies so needs to share with medea through police complaints for take legal actions against Poorvika mobile, Edappadi Branch, Salem (dt), Tamilnadu, India.

Thank you,
Regards,
Individual Customer

One assist protect warranty. Damaged mobile was brought back again to my home bcoz employee said it would take one week to replace the display. Im a delivery executive I asked him if any replacement mobile will be given to me Employee said no. I continued work with the damaged mobile. Today poorvika employee called me n said warranty would not be given to you n speaking rude he cut the call while I was in conversation with him. Which is a rude behaviour.

Hi,

Bought Apple I phone on 2nd Jan 2022 and applied no cost EMI which is 6 months EMI. The interest amount yet not received, if selected the option of No Cost EMI.

And the same every month Interest & GST credited from my Card…

So kindly support & provide the committed benefits…

Thanks & Regards,
Akthar Sheriff H
[protected].

I visit mylapore poorvika and bought new phone last week but the phone not working not properly i visit showroom the not answered properly kinldy exchange phone

Customer service is not good in Haveri

Sales person not proper response with customer

Two days ago, when I bought a mobile phone worth Rs.13999 He said he could not put the card in. I asked for a mobile with 2 SIM card and memory card. He said he could not change the mobile.
Staff who do not know about mobile and manager who does not know how to talk

All my friends have bought mobile phones at Purvika Mobile Store before

I have werst experiance in your show room RBI Layout JP Nagar I have purchased Nokia CO1 Plus wide Bill number GSI/JPN/85 & OA/JPN/10 While testing it self it took 30 munuts to start and sales person konws that it is deffective but said for first time starting will take time and sold to me for 6900.00 this price itself is 2000.00 more compared to price for same products online

This phone has been gifted to my relative birthday same night and today recived call saying it is not working and he returned to me today moring 04.04.2022 Some how I managed to get him new phone by bokking online in Sangeetha Show room website It was embaressing for me

since i have to go for office today I will bring back the the Mobile phone to your showroom for returning and refund my money by cash or by refunding to my original mode of payment

Subramanya Herle
VSH Associates
A Law Firm
[protected]

Very very worst behaviour n very poor customer services..in Trichy thillai nagar lakshmi arcade showroom...ppl working don't have any knowledge abt phone features..not explaning the imp features...instead they themself taking our mobile and grading Stars n MAKING REVIEWS All the reviews here are like this only ...so ppl aware of it...
Initialy gave me a default mobile and for replacement took 1 MONTH tht also after complaining...gave me another one that also not the same colour...Then initially while purchasing n at returning time they never told about the SIM details and wen went again due to default at tht time only saying those details and saying ALL Customer coming to poorvika showroom have to ask then only they say the defaults otherwise they wont explain in harsh Attitude n irresponsible way of answering...
Its totally waste of time n money in purchasing poorvika products in this particular showroom...Before making REVIEWS BY URSELF spend time to explain abt mobile features ...

Very very worst behaviour n very poor customer services..in TRICHY Thillai nagar branch lakshmi arcade building...ppl working don't have any knowledge abt phone features..not explaning the imp features...instead they themself taking our mobile and grading Stars n MAKING REVIEWS All the reviews here are like this only ...so ppl aware of it...
Initialy gave me a default mobile and for replacement took 1 MONTH tht also after complaining...gave me another one that also not the same colour...Then initially while purchasing n at returning time they never told about the SIM details and wen went again due to default at tht time only saying those details and saying ALL Customer coming to poorvika showroom have to ask then only they say the defaults otherwise they wont explain in harsh Attitude n irresponsible way of answering...
Its totally waste of time n money in purchasing poorvika products in this particular showroom...Before making REVIEWS BY URSELF spend time to explain abt mobile features ...

Sir/ madam,

I bought Airtel dongle from karaikal poorvika mobiles on March 27th to do office work where am a IT professionalist and need data for all time to continue my work. This dongle data is not even working eventhough It showing green color tower(means tower is excellent) when I open the dongle interface, it shows only 2 lines of tower.
We went to poorvika mobiles but they route us to nearby Airtel mart where they told they done a boost up to the sim but all in vain. Still data is not working.
Again we are speaking with poorvika mobiles for refund or exchange of jio dongle which is not available in their shop.
Because of this I am not able to complete my work on time and it's extending to night.
I bought this dongle for Rs.2200/-. Hoping a refund from poorvika mobiles for the Airtel dongle I bought.

Thank you.

I bought a lenovo tab on 24 mar 2021 at Trichy poorvika mobiles. During the warranty period my tab is not working due to display issues. So I approached them for service but I lost my bill. I went to same poorvika mobiles on 20 March 2022. They said they want bill for free service and I told them I don't have it. They said they wil get me the duplicate bill copy through head office.. I approached them again on 24 March 2022 that is the same day I bought a tab last year. Again they asked me come on next day for getting duplicate copy of bill . On 25 March I visited the shop but they said on 24 March ( previous day) the mobile warranty period got over so they won't do free service.. even I approached them before due date they didn't accept to do free service..their voice tone was rude and they said they even okay with file complaint against them.. this is not the right word to use with their customers.. when I bought tab I purchased 2 sims.. they only activated one sim as the sales girl want to go home she asked me to come next day for another sim activation.. now I spent rs 5500 for my tab to service..eventhough I approached before the warranty period got over they denied to give free service. Such a ridiculous services Poorvika providing to their customers

I recently purchased a new Ipad 9th generation at Poorvika Mobiles Shastrinagar, Adyar Chennai 6000 20 Store on March 23, 2022. Mr. Gopi, the store manager, revealed my personal information to a third party who inquired about my purchase details, and he shared the information with them without my consent. I got myself into a lot of problems because of these facts. He is unconcerned with cross-verifying with the consumer. When I contacted and told him I had been receiving calls nonstop, he asked for the invoiced pricing data under my name, so I provided him the information. I received the following response from him. As a store manager, he made no mistake in providing the customer's purchase information.
So, due to the shop manager's reckless behaviour, I'd want to return the merchandise and have all of my information removed from your database. I'd want to know the procedures for returning a product.