Poorvika Mobiles Complaints & Reviews

My mobile had an display issue and I gave it for replacement during End of November 2021. Till today 26th Jan 2022 i haven't received the replacement mobile. Since the mobile is for elderly who has vision issues I told them to replace the mobile with same color which I bought. Every time I visit the shop they say I will get it next week. It is more than 2 months now every time I visit or call they don't give any proper response.
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Recently purchased Iphone from Poorvika online store after verifying the cashback from both customer service and a retail employee.It's been more than 30 days, so I contacted SBI bank, who informed me that the merchant had not shared your account information for the cashback winners list on the purchase. Since I made an online payment with a credit card and did not receive a receipt mentioning the cashback.
The Merchant has put credit...

Today - 14th Jan 2022 I visited the Kundrathur Poorvika Branch for buying a Redmi Note 10 Pro - 6gb RAM smart phone. The salesperson told that the cost was Rs. 18, 999 (which was the cost of 8gb specification). The actual price of the phone is Rs.17, 999 in Poorvika website as well as other online platforms. I enquired on the discount, but I was informed that there was no discount for the phone however they would give a discount for the accessories...

Recently I ordered Apple AirPods Pro at the nearest Poorvika store. They charged me RS. 22, 200 for it. (whereas the actual price was 20, 900 in Poorvika's website and amazon).

I haven’t received the product at the promised time and I had to leave from the current city [work] to another [Home].

When I contacted the store for cancellation, they said cancellation is not possible and I had to receive the product.br...

I've bought a phone on poorvika mobile's, and I want to return it, please help me....

I had purchased the BoAt Rockerz 258 pro headphone from poorivika in Bangalore Phoenix Marketcity on 21/02/2021, its still in warranty. We didn’t drop or do anything, my daughter was using for online classes but suddenly it stopped working, I went to poorivika ramamurthynagar in Bangalore for replacement because it’s still under warranty, they told me we need one day to check and reply, but now they are calling me and telling the charge...

I brought my phone on November 6 2020. I lost my previous bill. Now i need a invoice of the bill....

Hi.. I need to give a complaint on your employee Subha.. inappropriate words used by her please take action on her. I am ready to go media also.....

I have ordered new bluetooth 3 days back, tomorrow morning i am travelling for that purpose only i ordered still i haven't received, From bangalore to mysore it is taking 3 days, worst service ever, flipkart nd etc those send products from gurgaon mumbai etc within 3 days, just from bangalore to mysore you people are taking 3 days, this is my order ID 1425910, if you can able to send it by today evening send, otherwise cancel my order, i...

Recently purchased smartphone from Poorvika online store after verifying the cashback from both customer service and a retail employee, and booked online because the model variant was not available in retail stores. It's been more than 120 days, so I contacted HDFC bank, who informed me that the merchant had not shared your account information for the cashback winners list on the purchase. Since I made an online payment with a credit card...

I bought a new nokia C30 on 24.12.21. Sales person offered if i buy jio sim, i will get Rs.1000 cashback. The salesperson installed new jio sim and my airtel sim. On the 3rd day ie on 27.12.21, no network was getting deducted. Both my sims stopped working. I went to the shop and the same person tried various troubleshooting, nothing worked. He said my phone has to be sent to service center to identify the defect. I demanded for an exchange...

Insurance was sold along with mobile on 26/12/2021 vide invoice gsi/sasa/8510 dated 26/12/2021 by poorvika mobiles private limited basavangudi branch bangalore.

When insisted them to cancel insurance and reembuse my premium, poorvika mobiles private limited team refused and stated it is non refundable. The same not conifmed while purchasing.
Brnch address: no.105/1 gandhi bazaar main road basavangudi bengaluru-560004,...

One assist insurance sold to me while purchasing mobile assuring of insurance claim accidental damage valid upto upto 13/03/2022 but not provided support and insurance claim date of iincident 26/12/2021 10.30am poorivaka mobiles private limited mobile number [protected], insurance was rejected due to reason improper handling by their insurer one assit, insurance claimed by poorvika on befalf of me. Later submitted many request but all was...

21/11/20 POS 541919XXXXXX4700 POORVIKA MOBILES [protected] 21/11/20 33, 000.00 - I purchased a mobile on 21/11/2020 I need invoice of my purchase poorvika branch - Ayanavaram600023 - please send invoice to my mail id [protected]@gmail.com...

Yesterday(24/12/2021) I bought a mobile from Madipakkam Poorvika (model Oppo Y19S) actually I'm not intrested in this product sales man convinced me to buys this product, he said that I can exchange this mobile within two working days, so I agreed to buy, he lied to me, there is no mobile exchnge policy in Poorvika showroom today only I know it, I want to exchange this nor return this product, I don't want to waste my money, and also he said...

Order ID: 1337650

Received open box product (seal broken) and damaged phone box. Contacted their support team immediately after delivery with video proof - forwarded all the photos and videos as requested by the team. After 15 days of no response and multiple follow-up emails, they finally called me. Not owning up mistakes from their end, blaming me for checking the device (Wifi activated), hence they can't provide any support...

I have lost my bill copy for my bluetooth headphone now its not working i need to give this to service centre.so kindly please provide another copy....

Manager Arjun was name provided for a Poorvika Store near Velavan hyper market.

He is not a man of words, If I can spend Rs 50000 for a mobile ...He should understand the value of the customer he is dealing.
Trust me Poorvika who ever is reading my complaint...Never I will suggest Poorvika to buy stuffs from your store. I will ensure non of my friends or relatives go to Poorvika.

You all planning to launch...

Order id : #1389637
As per the website order is available for regular delivery and it was in stock when i ordered
Payment was successfull and got a order number
Status was in processing state till now, now it is more than nearly 7 hours nothing happened
I tried reaching customer support on mail, whatsapp and phone no response till now......

I had purchased hp laptop for 44k, and the branch manager told me to come after diwali to get my special price(after diwali i went to cuddalore poorvika mobiles that manager gave me a water bottle this is ur gift
Before purchasing laptop itself he have made me to wait in showroom more than half an hour and told me today i cant give u laptop
May be come tomorrow (he was talking to his labours for half an hour) and he didn’t...