Poorvika Mobiles Complaints & Reviews

Yesterday I have purchased, iphone mobile in poorvika mobiles . including they stuffed me to take oneassist insurance in the amount of 5200/- . i explained don't want this now . but they redeemed money and saying, insurance booked already we cannot cancel again, if we cancel again amount deducted 1700 /- or cancellation charges they making blakmailing me . please hep me to cancel this insurance and refund the money

Dear sir

i have purchase headphone boat at poorvika mobiles pvt.ltd Tirupattur

it will damage within a warrantee period i ask the sales man they response its not comes within a warrantee period
i have attached the files for your reference

thanking you

Firstly got cheated in term of explaining the EMI option then the agent herself considered for finance service where as about finance it was not explained and approval was not taken from my end Next thing I had HDFC bank pre approval loan of rs 25000 they did not say me about it even if it is not there job to check pre approval loan thing atleast they could have told me about it or said the option of debit card EMI which did not happen. Third thing they collected the DBD amount of rs. 2000 where as the clear explaination was not given and still now there is no appropriate note on it I want to know the true DBD amount And where the rest of the amount went how could an agent cheat a customer in term of money ( I very badly want an answer for it) they provided me one mi earphone, two sim cards and one body guard for phone for which they took rs 200 telling that they have discounted so in total I have paid rs. 2200 . Fourth thing the agent there communicated in an inappropriate manner which is not at all fine from my end it is disturbing my mental condition. Haritha. K p- 08756 and Suman Raj P- 02552 communicated in inappropriate manner the female agent Haritha is telling her co agents that the customer will not understand no matter what and the man is questioning what are u doing here from one an half hour. Is this the way how the customer should be created ?firstly complete fraud is taken place secondly passing Inappropriate comment on a customer Is this the work ethics what poorvika follows? . If the action is not taken on this issue definitely I will post it in social media and raise the complaint in consumer court because not getting to know the complete and correct information is not fine consumer have a right to get the correct information and right to question on the same where as when a customer is talking about it all this rude words are passed and the man lied on his designation whats the point in lieing on the job role then what's the point of approaching authorities . I want an correct and appropriate action to be taken. I want an clear explaination from agents and manager end.

On 2/6/22 i (jayamani plastics and crafts [protected])bought lenovo yoga 6 ryzen laptop, the active pen gave me worst experience.but the showroom manager told me that he can't return.buying a laptop is a dream.kindly help me to light up my dream.i have good experience in poorvika service except this.it is weird to hear that a large selling company poorvika has no return policy.

Charies is back pain for customers please change the charies

I bought a new iPhone from poorvika mobiles Salem branch near pothys. Highly disappointed with the service. They have not explained clearly about my emi details due to which I want to pay 2500 more. Requesting you to look into the issue.

I had purchased flash guard for 999 as convinced by sales executive at the counter but it has bubbles on the screen and it was replaced by the same executive as i had visited 3 times for a simple flash guard. So i called their customer care and they wanted me to again visit the showroom and call from the showroom. Do u expect me visit the showroom for this issue multiple times. It is really disappointing service rendered by Poorvika.

Regards
Abdul Akbar
[protected]

Dear sir,

I am Adesh, I had purchased VIVO Y21 mobile in poorvika showroom Thirthahalli branch shivamogga district in Karnataka 2 month back and due to my fault display was damaged and and given to showroom for replacement on 26/04/2022 but till it was not replaced and showroom people telling stories in every day, i never expected this kind of service from poorvika mobiles, Today showroom person is telling it will take more time other wise you take back your mobile, from fast 5 years I have purchasing mobiles in poorvika but i had never experienced like this it hurts me. Loosing one customer is equal to loss of business, showroom people are not responding properly, in future I will not enter into poorvika mobiles.

Thanks

Sir.. i brought NOKIA 6310 at MR nagar branch, chennai (pin code -118) on 20/02/2022 with REPLACEMENT warranty.

However I have facing the 1st issues on 21/02/2022 - mobile charger is not working with mobile and i went Branch they gave no charger (not mobile) okay i accepted

Again on 09.04.2022 i faced 2nd issues MOBILE NOT SWITCHED ON..

I strictly informed to branch i don't want this was purchased as you said it's REPLACEMENT mobile (if any issues facing during the year, we will replace the new one to you) and they also agreed to request and replace new mobile...

Almost 1 month gone and not proper respond from branch...

Today 07/05/2022 they called me to take back mobile repaired one... I don't accept and will mo accept this... SEE while purchased what you said it's replacement one if you are facing any issues we will give claim and give new within 10 to 15 days..

But I takes almost 30 days that's also not gave new mobile they repairing and give its...

Sir why cheating the customers... Please assist and do needful...

I bought a Nokia 110 model with exchanged my old samsung guru music 2 model.
In few hours I went to the shop to get the exchanged mobile with same cost.
But they said we can not return the exchanged mobile. we don't have the policy.
This is not acceptable. the mobile is with them, i was ready to pay the same exchange amount even though they are giving. worst policy.

Sir
gud evng

am puruchsed new mobile phone sumanug galaxy a23(8gp+128gb) blue color - purchased on 30.04.22( poorvika mobile showroom at kanathur branch - ECR)

The phone is hanging very badly so we request you to replace an another brand mobile for us

sorry for the inconvenience

Dear Sir,

We bought new Redmi Mi 11 Pro mobile got failure Camera so returned with the Shop almost 15 days completed not giving proper responses to us. We asked for new products but they were just tried to postponed always giving with mental torcharing and arguments with ladies so needs to share with medea through police complaints for take legal actions against Poorvika mobile, Edappadi Branch, Salem (dt), Tamilnadu, India.

Thank you,
Regards,
Individual Customer

Sir,

We bought new Redmi Mi 11 Pro mobile got failure Camera so returned with the Shop almost 15 days completed not giving proper responses to us. We asked for new products but they were just tried to postponed always giving with mental torcharariing and arguments with ladies so needs to share with medea through police complaints for take legal actions against Poorvika mobile, Edappadi Branch, Salem (dt), Tamilnadu, India.

Thank you,
Regards,
Individual Customer

One assist protect warranty. Damaged mobile was brought back again to my home bcoz employee said it would take one week to replace the display. Im a delivery executive I asked him if any replacement mobile will be given to me Employee said no. I continued work with the damaged mobile. Today poorvika employee called me n said warranty would not be given to you n speaking rude he cut the call while I was in conversation with him. Which is a rude behaviour.

Hi,

Bought Apple I phone on 2nd Jan 2022 and applied no cost EMI which is 6 months EMI. The interest amount yet not received, if selected the option of No Cost EMI.

And the same every month Interest & GST credited from my Card…

So kindly support & provide the committed benefits…

Thanks & Regards,
Akthar Sheriff H
[protected].

I visit mylapore poorvika and bought new phone last week but the phone not working not properly i visit showroom the not answered properly kinldy exchange phone

Customer service is not good in Haveri

Sales person not proper response with customer

Two days ago, when I bought a mobile phone worth Rs.13999 He said he could not put the card in. I asked for a mobile with 2 SIM card and memory card. He said he could not change the mobile.
Staff who do not know about mobile and manager who does not know how to talk

All my friends have bought mobile phones at Purvika Mobile Store before

I have werst experiance in your show room RBI Layout JP Nagar I have purchased Nokia CO1 Plus wide Bill number GSI/JPN/85 & OA/JPN/10 While testing it self it took 30 munuts to start and sales person konws that it is deffective but said for first time starting will take time and sold to me for 6900.00 this price itself is 2000.00 more compared to price for same products online

This phone has been gifted to my relative birthday same night and today recived call saying it is not working and he returned to me today moring 04.04.2022 Some how I managed to get him new phone by bokking online in Sangeetha Show room website It was embaressing for me

since i have to go for office today I will bring back the the Mobile phone to your showroom for returning and refund my money by cash or by refunding to my original mode of payment

Subramanya Herle
VSH Associates
A Law Firm
[protected]