Poorvika Mobiles Complaints & Reviews

Hi Sir/Madam
Recently I brought Samsung Galaxy S22 ultra Mobile RBI Layout (JP Nagar) Store. Before buying a phone, I visited the store to know the offers and discounts for the Mobile The store manager Mis Mangala told me that they will provide a 45 W Power adapter free with Mobile and a Rs 8000 discount on the Samsung Upgrade offer and nowhere Mis Mangala said on Gift coupon. After a few days, I got a WhatsUp message from Poorvika Mobile stating you got surprise Gift vouchers of Rs 2000. and claim it at our offline store.
So, I visited the store to claim a Gift voucher, Mis magala told me that this discount we give at the time of purchase now Coupon is invalid. if they would have told me at the time of purchase I would not purchase a mobile. this manager misleads me and canceled my coupon also.
Now I need to file a complaint on this store for misleading the customer for buying mobiles and penalties for wasting my time.

I went to poorvika mobile on[protected]:30pm to buy fire boltt. The saleman forced us to buy the zebronics smart watch saying it one of best sellers in our store no complaints in it, we provide service for zebronics and it better than fireboltt and fire boltt does not have service in India we well also not willing providing service .
it near closing time he said can't open the box .
So bought it, when i checked in home it was worst product and worst quality.
The sensor where not properly working.
I went to return on 18-03-22 they said there no return. They taken it for service and came tomorrow .
When went next day they say come after 3 days, when went after 3 days now they say come after 2 days.

When i complaint to customer service,
They connect to showroom.
They say we did not force you, it your fault, we can't do anything, when i asked you said there is no service for fire boltt, they said no its online service .i asked you should have inform me that . they sir sale boy was new, so sorry . its billed we can't do anything

So i gone file case against poorvika mobiles.
There are many costumer like me.

We have purchased LED TV from poorvika showroom on January. we were offered a gift box with the purchase as Pongal offer. On the time of the purchase the sales executive told like we are short of gift right now, once we received the gift box we will intimate you, but it's being 2months we have not received any information regarding this, we tried to connect with that sales executive several times, no response from them. This is really a disappointing experience with you.

I purchsed a phone Samsung S10 plus from poorvika mobile show room Poorvika Mobiles Salem - Near ARRS Multiplex Theatre.. I missed the bill.My phone is some problem . I want to dublicate bill for giving service centre
Model Number-SM-G975F/DS.
Imei- 1 ([protected])
Imei-2 ([protected])
serial No-RZ8M51VJDMY
So kindly send duplicate bill to my mail id ([protected]@gmial.Com).
Mobile no -[protected]

Sir i purchsed my phone last year from poorvika mobiles. I lost that bill copy. Now my phone is in some problem and i need bill copy to submit it to service centre. So i request you to provide me as early as possible. I'm trying to get bill copy from past few days but not getting. Please help me to get it. If you tell me the proper adress i will provide you all the necessary details. Please reply fast...

Customer name (Invoice): kavitha h a
ID proof of customer (Invoice name): kavitha ha
Invoice given contact number: [protected] or [protected]
Branch Name: Jalahalli cross, Bangalore
Brand name: one plus 9
Date of purchase: 9th april 2021
Model: one plus 9
Imei number: [protected]
Payment mode: credit card swipe
Invoice amount: Rs 68499
& Customer Id proof: attached Aadhar...

I went to gudvanchery poorvika on 03/03/2022 which is next to H2 police station.
I want to buy VIVO V23 GOLDEN color phone, before starting the finance procedure i asked him whether Golden color available or not.
The incharge person confirmed that It will available you can start to do process the billing.
I spent nearly 2 hrs for processing the loan & finally that incharge person telling that you can collect the mobile tomorrow.
Also stating that, i said i will give, i didn't said now itself i will give..
VERY VERY WORST TEAM IN GUDUVANCHERY POORVIKA

Dear sir
I Purchased Vivo V23 5g model on February 7th, at Pondicherry Jawahar Nagar branch, that time asked for any Valuable gift to sales person Mr Madhan, he is said, sorry sir now any gift not available stock but i will give February 14th because of Valentine day come so gift also come so that i will give you sir like that, but still now any gift not given, i try to Three time at showroom but no response, i am a regular customer you know, To me On you hope decreases, The reason Mr. Madhan such as staff because of having, Like him keeping can't climb to the next step, I talk like this forgive me but this is 100% true sir.
Thanking you
P. Rajaguru, Pondicherry
[protected]-6

I bought iPhone XR worth Rs.54, 000 from Poorvika, RBI Layout, JP Nagar 7th Phase, Bangalore branch dated 08-Mar-2020. Somehow I lost bill while shifting house due to pandemic, can you please send me the invoice bill to my email ID [protected]@gmail.com.

Invoice Number : 027544
Bill Number : 2525

Could you please help to get invoice bill so that I will have it handy for need.

I bought realme X2 mobile phone in poorvika mobiles vriddhachalam branch.I lost the bill for the mobile phone which I want to get clearance for monthly due.so I request you to provide me the Bill.

Pls id unban sir...

I lost my original bill and I want a duplicate bill please.

I have visited the kandanchavadi poorvika to buy mobile with no cost EMI, but the sales person did EMI at 16 % per Annum, without intimate. Branch sales Manager not take initiative for EMI issue, simply said, you have to do complaint.

Myself aaqib from vellore, i want real me gt neo 2 12gb, so i went poorvika cmc vellore, they said stock available in madurai so pay advance we will bring from there, so i paid advances 1k and i asked 10 times about mobile they said defnetly they will bring from madurai but now they saying out of stock so cannot deliver, republic offer running in online still i belive in poorvika but they ### me very badly,

My mobile had an display issue and I gave it for replacement during End of November 2021. Till today 26th Jan 2022 i haven't received the replacement mobile. Since the mobile is for elderly who has vision issues I told them to replace the mobile with same color which I bought. Every time I visit the shop they say I will get it next week. It is more than 2 months now every time I visit or call they don't give any proper response.

Date of Purchase: 11/09/21
Date of return : 17/11/21
Model: Nokia 5310 2020 Xpress Music

Now it is more than 2 months now. How is the mobile warranty going to work. What if i face same issue after receiving the replaced product in a month or two.

Invoice No: GSI/2GUD/3633
Contact No: [protected]

Recently purchased Iphone from Poorvika online store after verifying the cashback from both customer service and a retail employee.It's been more than 30 days, so I contacted SBI bank, who informed me that the merchant had not shared your account information for the cashback winners list on the purchase. Since I made an online payment with a credit card and did not receive a receipt mentioning the cashback.
The Merchant has put credit card EMI for 6 months as he said EMI interest is 14% but it is more than 14% taking from my account.

@Poorvika, kindly assist to resolve and disburse the cashback amount and interest as soon as possible.

Today - 14th Jan 2022 I visited the Kundrathur Poorvika Branch for buying a Redmi Note 10 Pro - 6gb RAM smart phone. The salesperson told that the cost was Rs. 18, 999 (which was the cost of 8gb specification). The actual price of the phone is Rs.17, 999 in Poorvika website as well as other online platforms. I enquired on the discount, but I was informed that there was no discount for the phone however they would give a discount for the accessories if it was also purchased along with the phone.

Later, another salesperson started to speak to me about the phone. As I knew the actual price for the model I showed the online price and conversed regarding it. Then, this person said that a maximum discount of Rs. 500 could be made and informed that the final price would be Rs. 18, 499. Because of this I denied the offer and left the showroom.

Recently I ordered Apple AirPods Pro at the nearest Poorvika store. They charged me RS. 22, 200 for it. (whereas the actual price was 20, 900 in Poorvika's website and amazon).

I haven’t received the product at the promised time and I had to leave from the current city [work] to another [Home].

When I contacted the store for cancellation, they said cancellation is not possible and I had to receive the product.

I haven't received the product yet and I want to cancel the order (which didn't receive).

I have emailed the same to [protected]@poorvika.com and it's been three days and no resolution taken by them.

FYI: I haven't received any order id for my order / any ticket id for the registered complaint.

I've bought a phone on poorvika mobile's, and I want to return it, please help me....

I had purchased the BoAt Rockerz 258 pro headphone from poorivika in Bangalore Phoenix Marketcity on 21/02/2021, its still in warranty. We didn’t drop or do anything, my daughter was using for online classes but suddenly it stopped working, I went to poorivika ramamurthynagar in Bangalore for replacement because it’s still under warranty, they told me we need one day to check and reply, but now they are calling me and telling the charge point is been damaged. The charge point doesn’t come in warranty, so I called the Poorvika Mobiles customer care ([protected]), and they took conference call to ramamurthynagar poorivika manager Mr. Arvind and i had 20 minutes conversation with both and I explained that we didn’t dropped or did any anything, but they told sorry charge point damaged doesn’t have warranty. We can’t do anything. They are not even hear what the customer is saying. They gave me fake commitments and false information about the products will buying.
I'm writing this to make the awareness to the people and avoid the cheating. Don't get cheated by Poorvika Mobiles. I won't step into Poorvika Mobiles never again.
Please don't purchase any products from Poorvika it is simply waste of money, they are selling fake products.

Regards
Thomas