Poorvika Mobiles Complaints & Reviews

Purchased a new mobile recently at Poorvika Mobiles GST Road Guduvanchery Store. They've billed with an extra amount of 500/- than the normal selling price. Also they didn't even care when it was informed to store manager even that was their staff's mistake. They've informed their staffs to review their store when someone buy a new phone while activating warranty they try to access my gmail account and one of their staff make me to wait for...

This is Prakash from Kolathur . On March 4th 2021 I brought a new AirPods 2 which cost of 12399 with full payment . On March 6th right side AirPods is not working and i have went to showroom in showroom manager said go to service Center even I went to apple auth service Center in Anna Nagar . In that apple service Center they said that AirPods is duplicated product which verified and certified by APPLE even I have that certificate with me...

Dear Team,

Wanted to bring this to your notice when I visited poorvika Indiranagar regards to my insurance not activated the behaviour of the executive is very rude doesn't have customer ethics how to handle.

When I paid my insurance coverage premium for phone why was this not activated. Samsung customer care says its not activated.you means you just take money in the name of insurance? Why do customer needs...

I have taken a loan in july for purchasing a vivo mobile. but the poorvika mobile staff wrongly done a second otp from my phone and loan is activated twice. but i have taken 1 vivo mobile only. i asked poorvika staff for that he said that not his problem you must go and visit bajaj finserv branch. i went to bajaj finserv branch in annanagar and they talked to poorvika staff to send a mail regarding cancellation of the loan they said ok. but...

I have bought itel keypad mobile price rs.3000 from poorvika Mobile, cumbum-625516 branch. Purchased on 22.11.2021 at night 7:30.
Mobile not working while I checking at night at home. Next day morning (23.11.2021) at 10:30 am I have returned to the shop and ask for rectification.
Today they told that sim slot, memory slot have to be replaced, also asked for rs.380.

Without any fault from my side how could I...

I had purchased Samsung galaxy S21 plus on 15th june from Poorvika mobiles where 7000 cashback offer was available on making transaction through pinepg either by selecting credit/debit card option or zero cost EMI option. However while making the transaction since zero cost emi option was not available on Pinepg I went ahead with credit card option of full payment as cashback was applicable on that also. However now after 5 months of purchase...

Hii I am naveen hassan Karnataka I have ordered applewatch it’s been 10 days still I am calling daily to customer care and wats up the only reply I am getting is ready to ship… instead of buying online now apple stores are having walk in product… what is this y r u doing this to us…I thought Poorvika is customer favour… customer if is 1288951… plzzz resolve this.....

Sir,
I purchased "Realme C25Y" on 31st October 2021 at "POORVIKA MOBILES PVT LTD.", KALPAKKAM BRANCH and paid the full consideration and started using it from that day.I realised that there was a problem with the call audio as it was continuously breaking and went there for support on 7th November 2021 and asked for replacement and they checked and admitted the issue and sent the mobile to Realme service center in Chennai.They said...

I purchased a xiami mobile from this madurai showroom 7 days before.

From day one I m asking to provide me the invoice with my employer GST. But the executives at the showroom are not providing the same and reply is casual and not a responsible one....

Very very very worst customer service at avadi poorvika mobiles. I bought two mobiles worth of rupees 50k . One of the sales executive gave the promise of giving gift for my mobile purchase. By trusting his word. I came to the shop three times expecting the gift. I clearly said him dnt make me fool telling fake promises of giving gift. But he said surely i will give you the gift. Atlast trusting his word once again. I went to the shop again....

I went to Poorvika showroom in OMR today and bought Itel IT6330 phone. I was forced to buy a Philips ear phone and was told it was free. But they charged me 381 in the bill. When asked they said that's how the bill is but the headset is free. Together I paid a bill of 1950 including tax. But when I check online after reaching home the price of the phone including GST is just 1549. Explain me why they lied to me and cheated 401 rupees extra...

We brought powerbank of mrp rate 3, 500 and offered free of pen drive ..but in invoice they split up the amount as 1600 & 1200 including GST . kindly refund my balance Amount...

I had purchased the mobile from poorivika In the Villivakkam branch. I had purchased A12 samsung from Villivakkam poorvika without any negotiation purchased by Finance. After a week when I was talking with my friend suddenly rain came and small amount of water went in camera. When I went to samsung they are tellimg if we repair cost comes around 11000.

They asked for insurance but poorvika people targeted on sales they have...

To whomsoever it may concern

my name is muzamil pasha residing in bangalore rt nagar 560032 on wednesday the 27th october 2021 around 4pm i went poorvika mobiles rt nagar branch to buy a smartphone with my family once i entered the shop everyone busy with their phones including manager and one staff he wished me by saying namaste and he also started using phones when i said i[censored]r busy then please tell someone to attend the...

I have purchased a vivo mobile in july 2021 through bajaj finserv. But the poorvika staff in ga road wrongly activated the loan for two times. I didnt recognize it. But when i saw in bajaj finserv site 2 loans activated in that. I asked the poorvika staff about it. But he said this is not our fault you go to bajaj finserv branch. I went to bajaj finserv in annanagar they called to poorvika staff and ask them to send a mail regarding cancellation...

I buy mobile from poorvika website (I phone 13 128 gb red colour) price is 79900 puchase order date 24/10/2021, fully paid by my EMI card, now the problem is morning customer care executive spoke with me having open box mobile only are ok with this, I said I don't want the open box I need new one, again one more customer care executive person called telling no stock is there can I cancel the order he asked, my question is without the stock...

I brought nokia 105 phone on yesterday evening . After I reach home there is no memory card option . So I went to showroom within 15 mins for to change the phone. I asked to change another modile model. The showroom they speak like rude we don't change like that. I want to change the phone what to do now . Can you please help to change the phone model . I don't need mony . I will pay extra I get another model phone....

Hi,

I bought new iphone 12 pro 512 GB for 1, 35, 000 on 12th OCT 2021from poorvika moolakadai Branch. On 22nd OCT my iphone is completely dead and not switched on. When I reach the poorvika showroom and said the concern, showroom executive's simply routed me to iphone service center.

There is no replacement policy followed here. Usually when the brand new phone are completely dead within 10 to 15 days, that...

I have visited poorvika showroom madipakkam on 8th Oct 21. I have purchased a Motorola E7 power within 4 days of time mobile is automatically getting switched off. I have contacted the showroom on this . They suggested me to give it to the warranty center of Motorola, and poorvika is not responsible for this issue itssems .

Moreover I have called up customer service poorvika they have connected me to the showroom and assured...

Since I purchased headset it was not charging properly nor stable with battery also so I visited store after 8 days of purchase and complained ..
After 3 days I didn't get response and 4th day I went to store and asked about my complaint status .. they said it's running properly and later he asked connect bluetooth headset to my mobile it was not connecting.. after that also staff is saying it's running perfect.. say now what to reply.....