Priority International Complaints & Reviews

dear sir i m yogesh kumar living in colaba, mumbai, i have been taken membership of this company on 05th oct. 2014 by paying partial amount 50000/- of total amount 1, 20, 000/-. next day on 06th oct 2014 i applied for cancelling for this and since that day they are saying it will cancel and return my amount .but at the last today they are denying .now i want help from your side to raise this issue in public and police...please help me...call me as soon as possible my contact no.are ---[protected], [protected]

Priority international is a leisure and hospitality group. promise to give 6 to 7 days in year in 3 to 5 star hotels booking. but after paying around 90k for five year membership. i am not happy with service provide by priority international. seems to be fooling people with that much of money and not giving good hotels. I want my money back. please help.

My name is Santosh Virkar . I had purchased priority internationals hoilday membership for 5year. While joining i was told that i will get my membership card and gym. voucher within 7 working days, but it did not happan. After repeated calling to priority office in pune(repersentatives name Sapna) i got my membership card, but the gym voucher were not there. For that i called the office again and i was told that it will be coming through courier within 2 days . A week later when i called the customer care number they said that gym voucher for mumbai customer were not issued form pune office they are directly given from mumbai. So i called Manoj (sales executive from mumbai office who had came to my home to collect the payment) regarding my voucher he said he will check for details and call me back with a satisfactory answer, but he never called and there after he never picked up the phone. Every day i had to call him from different number so that he would pick up my phone after talking once he would not pickup the phone from same number . So i went to there mumbai office at Karl residency in andheri there he said they issue the vouchers only on 26th and 15 of every month and they have changed their company policy and now the vouchers will be issued from pune office, and he asked me to give a reminder call for that on 26th september which i did and manoj said that he had already addded my name in list and sumitted it to pune office and within a week i will get my vouchers . So after a weeks time i called customer care at pune and i got the same answer that for mumbai the voucher are given from mumbai itself and i should call manoj regarding that.After calling manoj he said that they have changed the company policy again and vouchers are in printing and i will get them in 3 to 4 days . but nothing has happaned . Now i dont know what to do and who will help me . I am been cheated by this company

They called my wife for some gifts and called us to collect same at aundh, pune at their office.
They are a holiday club provider. They told us they have tie ups with many of the 5 star hotels. Also they told us many benifits. I confirmed calling talwalkars whether they have any tie ups or not.They told us they dont have any tieups.

When i asked them to cancel the membership. They say that its not refundable. I have made a payment of rs. 100000 to them for the benefits they told me.

I urge everybody to please dont go for it..

I also need to know how can i get my hard earned money refunded.

Hello, I Hitesh Parmar, have taken membership along with my Brother-In-Law of Priority International Holiday Club Private Limited and we become member on 1st may 2014. My experience with them is really bad. Mr. Ashish Jagtap, Senior Manager (a Representative of Priority International) at Hotel Ramee Guestline at Juhu had explained me and my brother-in-law in detail the benefits and the tours package available to the members. They committed many things while selling the entire so called package. They committed me and my Brother-In-Law many things like Gym facility for two members in Power Ghym or Talwalkars but now when I asked for the ghym pass they told me that i and my Brother-In-law is not eligible for the same as you are membership is only for 5 years. Also they told me that the Package taken is only for Domestic Tour and not for International Tour. As per the Clause of My Agreement as entered between myself and the Priority International Pvt. Ltd. by Mr. Ashish Jagtap an Authorised Representative of the Company, there is a clause for both Domestic and International Tour as well as the Health Club and The Club Membership is free for 5 years. When i visited to their registered office the person at the office told me that the Membership i have taken is only for Domestic Tour and also i am not eligible of the Health club and Gym Facility. However the same is not the case. Mr. Ashish Jagtap had promises various benefit which has not been provided to me and my brother-in-law. I had paid a sum of Rs. 85000/- each for the same. Now it’s like there are making fool of the people taking the membership. I urge everybody not go for it. Its a waste of time and your hard earned money. Regards, Hitesh Parmar +91 [protected]

I was called to their office at seasons mall and was made to attend a presentation in which their personnel Mr. Akshay, Mr. Parvez, Mr. Manoj & Mr. Sudhakar represented to me that I shall get 6 nights 7 days assured accomodation in 5 * hotels every year wherever available and wherever there are no 5* hotels minimum 3* hotels shall be provided to me for 33 years. I was also assured that I shall get one studio suite on payment of rs. 6, 000/- for the week, two studio suites for payment of rs. 9000/- for the week & three studio suites on payment of rs.12, 000/- for the entire week for the period of 33 years. I was asked to make a down payment of rs.50, 000/- and balance payment of rs.2, 00, 000/- i was supposed to make within 7 days. However at the time of signing the agreement i noticed that in the checklist to be annexed to the agreement they had mentioned only 2 nights 3 days accomodation per year for 3 studio suites on payment of rs.12, 000/- Also no list of the 5 * hotels was provided to me although assured and hence they assured me that they shall amend the checklist accordingly and only then i would be required to sign the same. However when i visited their season mall office for final settlement on[protected] they informed me that i will have to pay rs.5, 62, 000/- to avail of the 3 studio for 6 nights 7days. When i refused and asked for refund of my rs.50.000/- mr. sudhakar point blank told me it was non refundable. Rohit Vyas. Tel : [protected]

Dear priority intl, This was my first holiday membership plan i bought from you. i was very excited About it. but with recent communication and services i am just going back to The day 24th june time must be around 10:30 late night. let me re-collect what I & mital had discussion with harsha, & wasim First of all we were called for The collecting the item which we won in some lucky draw. to get those items we Have to attend the 90 minutes session. We agreed and started. than we met harsha, she told us that she will conduct The small survey with us and if we are lucky we will win one more package worth Of some lacks of amount. we were so lucky that mr wasim declared us winner in The short survey. and we won one more package other than 6 items. let me try to Recollect few of them. è first and foremost was the holiday package for 5 years 6 n/7days package anywhere in the world. condition was that i Have to book the hotels in notice Period of 30 to 45 days. which i did as i started communication since july 8. though i am requested to shift My vacation dates. è with reference to this i was shown the broaches Book of india as well as abroad with biggest hotels of the cities. that was Including hyatt and many more 5 star Hotels. but when i inquired about Goa in the off season for the month of august you have only two hotels tie up With. this was confirmed on call from your customer care executive ([protected]/[protected]) that you have only two hotels available resort De alturas and hotel baywatch. strange isn’t it? still i selected one hotel out Of only two options. even though when i asked about room type your customer care executive told its standard Room. this room type is not available in resort de alturas hotel j. but after this much stress finally i was denied room in that hotel As well… very painful è harsha (so called ca qualified lady) also mentioned that there will be pick up and drop facility from pune to Airport & destination airport to hotel back and forth. this was Also denied by customer care executive when i spoke to him. è harsha Mentioned one more thing that there will be adventure packages available at what so ever destinations it will be Free of cost for the priority intl members. too exciting, but this was Also denied by executive on call. è now Let’s recollect membership facility details we discussed. i got the 6, 80, 000 Inr membership with this holiday package in total 1, 20, 000 inr. è this Includes 5 year free health facilities of solaris gym. where i can utilize gym, steam bath, swimming etc… I have still not got that membership card yet, though in agreement it was Mentioned that on full payment of fees i will get immediately. the Complimentary voucher which you gave for one month does not valid for any facility other than gym. sad Isn’t it? è there Will be monthly event/concerts/ipl Matches something like conducted and i would get free passes of that, i Am yet hear about next event of yours. è last But not the least it is about money and emi transactions. i was offered total Amount of 1, 20, 000/ — inr in 4 years Emi. for that wasim told i that my total amount will be converted in Emi for 48 months emi would be around 2000. but i got my latest cc statement with total 80, 000 to be paid in This month only, it is not converted into any type of emis. now how can I get that much money in this month only? After these series of incidents in short Time, i don’t think i should continue with the priority intl membership. è so While writing this things last thing i re-collect is. i asked questions to Harsha that what if i don’t want Membership after buying this. she replied that you can transfer this Membership to others. i counter questioned that how can i find other members. she replied with full Confident that she will have already Lined up people to purchase this membership, because i got it at such a Low cost that there will be many people to buy this. But rather than going to transfer these Membership i would like to cancel the membership just because The supply of goods and services act (as Amended) states that a service should Be carried out with reasonable care and skill, in a reasonable time and for a reasonable cost. as the Holiday package for goa & health membership facility & credit card emi Conversion was not, you are therefore in breach of contract and i would like To request a refund for the partial Amount of 1, 20, 000/ — inr in order that i can find an alternative holiday Planner so that my holiday does not get spoiled Plus, as a consequence of the faulty service I have incurred extra stress mental harassement for complaining and discussing With customer care daily for my vacations, which could have been more pleasant If you were not their as service provider and i ask that you repay me an Additional some amount to cover my next holiday costs and the cost of my time In making this complaint. I look forward to a full response to my Letter within 2 days or i shall seek legal advice in order to take the matter Further. P. s: please find bellow mail chain as Reference for your responses to my queries Yours Faithfully, Anil j Parmar Date 12th july 14

I became member of Priority International by Paying 1, 25, 000 (25, 000 by debit card and 1, 00, 000 by credit card) . Here is what was promised and not given: - not a single pass for a single event : at least 12 events were promised in a year - gift voucher worth Rs. 3000 every year - we were informed that it would not be that much if at all - no 36 Month EMI - I would need to pay full 1, 00, 000 of my credit card bill on my own - no 5 year GYM membership - no one to take calls to plan for holidays Worst part is none of them are even picking up my call. I tried calling them more than 100 time in last 10 days. Here is the list of cheaters: Abdullah - [protected] Ayaz : [protected] Sapna:[protected] sohail: [protected] sohail sheikh : [protected] wasim: [protected]

Priority International, who claims to be providing best holiday across India is cheating customer. They have taken Rs.81, 000 from me for 5 years and did not explain me all the details at the time of taking package. Now they say that I have to pay Rs.15, 000 as Annual maintenance charges every year and what they will do is provide hotel and pick-up and drop. Persons involved in this cheating are: Prashant Bansal - [protected] Altamash Momin - [protected] Also at the time of booking they said that the amount can be converted to 24 month EMI without interest. But it is not done yet. I have to convert it by myself and paid penalty for the same. When contacted their credit card department head, he said that he will pay the penalty. But it is also not done yet. The person detail is : Wasim Khan - [protected] Also I want to book a holiday and those guys are not at all supportive. It is my strong advice to you guys " PLEASE PLEASE DO NOT TAKE PACKAGE FROM PRIORITY INTERNATIONAL ". They are not good. Go for MakeMyTrip. They are the best of all.