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PVR Cinemas Complaints & Reviews

www.pvrcinemas.com

1.6

Updated: Feb 17, 2025

Complaints 2463

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789

Unresolved

1674

So far, so good. PVR Cinemas is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope PVR Cinemas will keep up the work and continue to help more customers with their concerns even better 🤝

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refund not received and poor response from customer care

pvr inox cinemas movie ticket money deducted but not booked

Movie ticket money deducted but not booked

Bill not received

Invoice copy not received

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Cost of snacks-popcorn

water bottle price

Regarding Compulsory food combos with movie tickets

Ticket not booked but amount debited from my account

60 rs tickets not sold in the counter

compulsory selling of food coupon with tickets

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Disappointing staff actions

Complaining regarding wrong commitment

Non reimbursement of tickets money

PVR Cinemas reviews & complaints page 10

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Address: Pvr Anupama Saket

Lam a news writer in The Times of India and I visited PVR ANUPAMA on 03.07.2023, today for a show at 12:40. At the security check, the female assistant checked my bag and kept my lunch as per policy. Later when I came to collect it, it was half eaten. This is very disappointing, it was a gift sent from my grandparents and this type of service is not relevant. We don't expect PVR to provide these disappointments. And I would like to fill...

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Address: Pvr Anupama Saket

I am a news writer in The Times of India and I visited PVR ANUPAMA on 03.07.2023, today for a show at 12:40 . At the security check, the female assistant checked my bag and kept my lunch as per policy. Later when I came to collect it, it was half eaten . This is very disappointing, it was a gift sent from my grandparents and this type of service is not relevant . We don’t expect PVR to provide these disappointments. And I would like to...

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Address: Pvr cosmo zirakpur

We booked 3 tickets for movie carry on jatta 3 at pvr cosmo Zirakpur for 2nd July 2023 4:25 show.
The movie experience was completely disappointing as the sitting arrangements were not good at all and the people were continually standing and moving in between the show
Also, no executive was there to support the experience
The movie tickets was much high but it was worth it.
We had been at this pvr for the very...

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We went to PVR juhu dynamic mall
Food was pathetic - samosas. Popcorn
This is not the first time

We have extra charges to Mr Mukesh to keep our car at VIP parking lot. He said he will park there but after movie when we came, our car was parked in general parking. All these things keep happening and this is the worst multiplex to go for watching movies. They are too big and know people like us if we complain,...

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Address: PVR centra mall, Chandigarh

Today I went to PVR centra mall, chandigarh there I bought 3 tickets for carry on jatta 3 movie the show was at 2:55 PM, at that time they asked me to pay Rs-777/- and when the digital message of tickets came on my mobile number which showed only Rs-570/-, , then after the finishing of movie that girl who gave me tickets started arguing with me and spoke very badly to me and my mother it’s very disrespectful of you people this is very wrong...

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I Booked 2 tickets on 18.06.2023 in PVR cinemas app and bought snacks and beverages for 600 on the same day, .
It's been more than 1 week, still my privilege points is not added, .

Usually this kind of delay won't happened to me, but this time I'm totally disappointed,

I hope for the quick solution, .

My Registered Mobile no is [protected]

Thanks and Regards
Yokesh...

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I have been visited the pvr in centra mall phase -1 chd, on Sunday 25 June 2023.
Going to watch the movie name elemental 2d. They said if your want to pay by gpay will give you scan. And I scan the same and paid 438/-. Bt when I got the message from pvr two tickets price is of rs 300/- only. They have been overcharged me of rs 138 additional. This is really harassing the customer. I will never be visit this place again in my life....

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I have been to watch THE FLASH at PVR on 24 June 2023. Online tickets shows 200 per ticket but at the counter they are taking 250 per ticket. I have asked the same but they will not properly answer almost anything. then show should be starting at 11pm. Screening started with half screen delayed and delayed till 12am that is half of the movie time
LOOTING PUBLIC MONEY and not even giving little screen experience that should be to the...

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I book 3 seats for the movie 1920 on the date 23/06/2023, I paid 593₹ for the tickets and the amount was deducted but i didn't got the tickets. Please solve this issue ASAP and refund my money back...

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I booked 3 seats of the the show 1920 from the "pvr app" I paid the total amount of 593₹
The amount got deducted from my account but i didn't received any tickets of the movie. This incident happened in 23/06/2023. I want my money back ASAP...

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Address: Durg, Chhattisgarh

I booked 3 tickets for the movie 1920 on the day23/06/2023 I paid the money, the money got deducted form my account but i didn't got the tickets. I paid 593₹, I want a refund ASAP....

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Address: Pvr soul spirit bangalore

Stood in a line seeing cold coffee can available but they refused and asked to stand in another line. 2 counters available only 1 used and denied using other. Screen 3 10:15pm show Flash in Pvr soul spirit bangalore...

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Address: Survey no.89/6, 78/7, Outer Ring Rd, opp. AKME HARMONY, Plaza, Bellandur, Bengaluru, Karnataka 560103

The air conditioning for the screen 3 of PVR soul spirit mall was not functioning from the start and the experience was totally uncomfortable. The management is helpless and unable to provide any solution. In spite of knowing the issue from the beginning the show wasnt cancelled neither the issue was fixed....

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Address: Phoenix Market City PVR , Pune , Maharashtra

I bought some beverages of total 680/- and then PVR cashier asked me to pay via card or upi. So i tried paying by card but there machine was not working then they asked me to pay via upi so i did and it was successful but they claim that they do not see it at there end and hence i need to raise for refund. So i again paid the same amount to them in cash and I am currently awaiting for refund of my original transaction which was successful...

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Address: Guwahati, Assam

On 16th June 2023 I booked 2 tickets amount ₹635 total for the movie The Flash 2023, but after the payment through UPI paytm, I never got any confirmation from PVR app and also by gmail for my ticket, so hopefully i get a response about this matter and get the refund....

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Address: Guwahati, Assam , India

On 16th June 2023 i booked 2 tickets from PVR app for the movie The Flash 2023, my payment was through upi paytm ₹635, I never got any confirmation weather through PVR app or gmail, so hopefully get a response to this matter and get my refund....

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Address: Palladium mall

Yesterday i bought popcorn in palladium mall pvr cinema & asked for bill. Lady at the counter said will send bill in your mobile.she took my mobile number also.
But still i didn't receive any invoice copy yet....

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Address: warangal

Last year 15th May 2022, we ordered food at intervals. The money was also paid, but the food was not delivered.

I filed a complaint against PVR Cinemas Company in May last year. It has not resolved the complaint so far. Why?...

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I booked 1 PXL ticket for Adipurush (Telugu 3D) movie on 12th August, 12.32 am. The venue is Orion Mall, Bengaluru and the show timings is 8.10 am on 16th June. The money got debited from my account and I did not receive any booking confirmation from PVR. The ticket is also not reflecting on my app. The payment was done through Google Pay....

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I visited lulu mall PVR, Lucknow today, I purchased ticket offline, ticket maker ask me price even higher than it is showing online on book my show, when I ask her why is there so much gap in between prices she said its because we are including taxes BT I don't understand how taxes making difference of 120 Rs in same catergy of ticket, anyhow I purchased it from her then at end after printing ticket she said I have added meal in your...

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Recent comments

Hi,

I have booked three tickets for movie SUMO in PVR ecr cinemas, chennai. In the time of interval its been 45 minutes already. Still movie was not started&hellip; everyone here is frustrated...

vanmathi pandiyan