PVR Cinemas Complaints & Reviews

I lost my wallet in audi 5 (L7 to L11 ) seat number at Pvr VR mall, annanagar, chennai. It was brown in colour with three debit cards and one credit card. I had my driving ng lisencecard in there and 1000 approx cash. Its medium brown colour wallet. While intermission i was just moving around and went to the food court as well.

Below are the show details:
Movie: Guardians of the galaxy 3
Date: 11.05.2023
Time:7 pm
Audi 5
Seats : L 7 to 11
Please please help me in retrieving my wallet.

Please contact me on below email id and mobile number:
Name - Manoj Kumar Deepak
Email id: prince.[protected]@gmail.com
Mobile no: [protected]

I have booked two tickets for PS2 movie in pvr cinemas in Express Avenue Chennai on 11th may at 10.52pm. Money debited from account but movie ticket is not booked. I need refund amount of 387.

11/05/2023 thrusday ... i went with my 2 friends to PVR cinemas situated in phoniex united mall almabag nahariya lucknow UP... we bought 3 ticket from window cost 630 of keral stories movie. Show timing was 7:00 pm, after collecting the tickets we went inside the cinema house and take our seats..(L 4, 5, 6) and then adds started.. from 7:00 pm till 7:35 continues repeated adds are coming on screen... in between add we (along with other members )complain to the PVR staff but no action taken by them.. atlast we came out from the cinema house to meet the superior authorities of PVR.

At that time Mr saif sidaqui was the night incharge we talk about our problem that we lost our 35 precious min time with this repeatative adds and movie still not started...he directly offer to take the refund and leave the PVR... he gave 630 rupees cash money from the counter.. and when we ask about cancellation ticket he said there is no system for it. He doesn't entertain there customer neither he solve the problem he offer money.. now my que is what about 35 min wasting time and aour inconvenience. Atlast we came out from the cinema house... some other person do the same...behaviour of staff was not good enough... check CCTV footage for any clarification..
Thank u

I have booked the show of evil dead the rise near dlf mall of india in pvr superplex, but as you know today is up election and yesterday I have got call from one of your associate regarding cancellation of the movie but as I have not get any cancellation details from pvr superplex. I have call recording in proof. Please give me solution asap and return my money to the original source..
Kunal saxena
[protected]

A serious matter of concern with PVR Director's Cut Gurgaon. They had the audacity to serve a meat Pizza to me when I ordered a pure veg pizza. Being a pure vegetarian I am traumatized and seek help from you

Hi. We booked tickets for Guardians of the galaxy Vol 3 movie in 4DX-3D via paytm movie for PVR BHARTIYA CITY MALL, BENGALURU dated today (10th May, 2023 11:45AM). For almost 1 hour there was no 4DX effects turned on like chair motion, scents etc effects. Only the screen, sound and ac were working well. one member from hall complain, then they turned on the 4DX Effects. Just Wanted to investigate what went wrong. If it happens more frequent I just don't want my money to go waste in such 4DX PVR Experience.

Loss of thermal water bottle at PVR, Vega City Mall, Bangalore.
Movie Details:
Screen : 9
Movie time : 10:20pm
Date : 08/05/2023
Bottle details : White with Company name and logo!!

I was asked to purchase the Rs. 150 food voucher with every ticket that I was purchasing. I was denied any seats without this food voucher purchase.

The incident happened at Phoenix Mall in Bareilly, UP. Please take strict action against the concerned party.

I have lost OnePlus buds z2 earbuds in PVR nexus mall Hyderabad in the movie Ugram at 10:25pm show last night i.e., 7th may 2023- Screen 2. I request the management to resolve the issue asap, they were so much important to me.

I was quite disappointed and frustrated about parking fee at PVR mall Velachery by the lease company representative. They are charging 40rs per hr. Didn't gave the correct balance in return. Useless people deputed by the company. Also cost of snacks too high. Try to reduce that rather kind of loot .

I booked my ticket on 22 april 2023 for rs 800 and my ticket didnt booked because of time out happened and payment was done via googlepay . employee at counter said. money will be refunded within 4-5 days... but today, 12 days i still didnt get any refund and tried to connect with them many times on the number they given me for update. i am really disappointed and chasing them everyday but disnt get any response from them . please help me to get out of this . please help me in my refund .

Few days ago pvr announced contest on Instagram for the guardians of the galaxy 3 winner will get early screening ticket they said I've won and they texted me for the same and just before reaching the venue they texted me that screening has been cancelled, and instead they offered me a 300 rs voucher for compensation... 300 rs voucher instead of a screening ticket ? leaving that aside when reached the venue not a single pvr authority took responsibility. they just raised their hand and said we don't know anything and cannot contact anyone. was sent back when I got home got to know that other people who have won pvr let them in . when asked pvr texting them abt this they've seen it and ignored ?? why fake publicity i[censored] aren't going to offer winner the winning prize donit keep contest na ! extremely disappointed by pvr ... and 300 rs voucher instead of a screening kaha se fair hai idk ! i need a better compensation!

I booked 2 tickets from the Pvr website for movie PS-2 and paid via debit card the transaction was successful but I didn't received the ticket. Its completely disappointing and refund amount is not credited to the bank account. I spoke to pvr customer care they said amount has been refunded but it is not reflected to my bank account.
I paid Rs 433.48/- with included conv. fee and GST as well.

My address: LIC colony, R S Puram, Coimbatore.

Dear Patron, your ticket has been generated for KISI KA BHAI KISI KI JAAN (HINDI) (U/A) on Saturday, 16:00 (24 Hours Format), at POS:PVR SAHARA MALL GURGAON, HR (AUDI -Screen 2), 2 Seat(s): CLASSIC - J6, J7. Total Amount-Rs 514.1, Transaction ID: 6589387. Please click on the below link to get your e-invoice. Just show this QR Code at the cinema entrance - https://cutt.ly/96q0rz5 Please note that you cannot pickup physical tickets with this QR Code. Thanks for Choosing PVR Cinemas.

Ticket price 290/- per person show online .. after that we reached at 4:05 pm and asked to the girl who set on the ticket counter.. she told ask the ticket is 460/- per person including the food of rs. 150/- per person
. I told her we don't need please give only the ticket she said i[censored] not taken the food the price of tickets is 430/- per person and the ticket time 4 o'clock u are late for the booking. In that situation we preferred the 460/- plan and into the cinema hall movie start at 4:24pm.

I feel very bed on that time and this is not right for me or anyone who faced the same thing again.

This is my first time in the PVR for facing like this behaviour.

Please make some action against them.

We have suffered physical pain in the horror house of pvr. You have the right to scare but not to hurt

Ticket prices for normal tickets have to be limited to 200 max but even for the normal seats the prices are like 300+ 400+
The Karnataka government has clearly stated that the prices for normal tickets should be 200 and not more than that unless it’s a gold or any other seat like recliner

I have booked movie ticket Tu Jhoothi Main Makkaar (U/A) on Sat 8 Apr, 2023 PVR Directors cut Ambience Mall. Booking ID is WGN6W5G. Once I have reached Ambience Mall Gurugram, they told us it is for PVR Ambience Delhi. Crew has suggested us to purchase new ticket and the amount will be reimbursed within 7 to 8 days. They took screenshot from my mobile for booking ID and circulated in some group for refund. We have purchased new ticket and seen the movie Mario.

My refund has not come yet. Request you to provide the solution.

Hi myself lohith I’m residence of mysuru Karnataka. I forgot my silver bracelet while watching movie it was the last show which I went . When I came back and asked them thy said to check once again inside the cinema hall but couldn’t find it I asked again but no use . I had so my memories filled with it . Loosing something I love really hurts and the workers there have took it while cleaning but no one is accepting it because I clearly remember I left it in the cup holder and came out like that only I forgot it there only ..
please anyone help me out I want it back please :/
Movie name : PS-2 ( show timing was 9.45 pm to 12.50am )
Audi 5 -E6 E7
PVR nexus center city, mysuru, Karnataka

I have tried booking tickets on 5/05/0/23 guardian of galaxy 3 for 2 people in guwahati PVR city center . But my money got deducted from my account but no ticket were given instead of that it says bad transaction . My 615.52 money got deducted while paying through paytm wallet from my account .plzz refund my money i want to book my ticket as soon as possible

Hello Sir,

I booked ticket for 4th may 2023 show timings are 11.20AM at Punjagutta Central (pvr cinemas) and after entering the hall almost more than one hour finished vlbut AC they did not turned and literally I was feeling suffocation and horrible smell is coming from seats. Is this a level of PVR CINEMAS creating problem and panic situation for viewers who come to see movies. Please take an appropriate action it's a request.

Regards.