Claimed

PVR Cinemas Complaints & Reviews

1.7
Last updated May 3, 2024
Complaints 2433
Resolved
789
Unresolved
1644
Quick Links
Statistics
Share
Contacts

File a complaint to PVR Cinemas

Having problems with PVR Cinemas?

File a complaint and get it resolved by PVR Cinemas customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PVR Cinemas
Customer Service Contacts

PVR Cinemas Phone Numbers

Phone
+91 88 0090 0009
358
247

PVR Cinemas Website

PVR Cinemas Head Office Address

61, Basant Lok,Vasant Vihar
Delhi
New Delhi District
Delhi
India
110057

PVR Cinemas reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nagarjun Baviskar
Apr 18, 2023
Report
Copy

High amount receive

Address:Nagpur PVR IMPRESS MALL

Booking ID is 10617771 for (2D) BHOLAA (HINDI) (U/A) on Tuesday, 13:10 (24 Hours Format) at POS:PVR EMPRESS MALL, Maharashtra in screen Screen 4. Your seat number/s is/are B18, B19.Dear Patron, The voucher codes are CVPW2GXY9, CVPIK1BMI. With each voucher enjoy a value of INR 150 each.This voucher is valid for 4 hours from end of the show.

But online ticket amount is less Rs. 177.88...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Dr. Gazal Sharma
Apr 17, 2023
Report
Copy

Amount deducted two times for a movie ticket

I had booked two tickets for Bhola @ 290 each total amounting to 580 from our debit card but the amount was deducted twice with Rs. 580 and 580 for the same I don't know why??
I need proper justification for the same and a refund, i.e. Rs. 580/-.
I have checked my card transaction and it clearly shows that the money has been deducted.
Show timing 04:35 PM
Date- 14/April/2023
Movie Bhola
Pvr cinema...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandeep8ms
from Bengaluru, Karnataka
Apr 16, 2023
Report
Copy

No individual partitions between men's urinal.

Visited
PVR AURA
International Tech Park Park Square Mall, ITPL Main Rd, in front of ITPB, Whitefield, Pattandur Agrahara, Bengaluru, Karnataka

The men's toilets do not have individual partitions between each urinal.

They should provide this basic facility considering the high prices charged for food and movie tickets...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Ninad AS
Apr 16, 2023
Report
Copy

Lost An Item

Address:Mangaluru

Hey There,

I Have Lost My Watch in PVR Fiza By Nexus Mall, Mangaluru on April 14.
Could you please check with concerned authorities and let me know if found.

Movie: John Wick 4
Screen : Audi 06
Time : 12:15 April 14
Tickets: M5

Thanks,
Ninad...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:PVR superplex(TLC) , DLF mall of india , sector 18 , noida

Hi sir..
I'm the ESP in the PVR mall of india (TLC), and i want to say that I'm doing my job atleast 1.5 months still there is no drinking water facilities in operation.. and main part is the pvr is still not open ..but the All the HOD When all the departments are working together, sometimes you clean the room, let it freeze, let us do some damage, or our mistakes. Hum log hai sir labor nahi to do all this work na labor also get 1000rs...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sikku singh
from Dehra Dun, Uttarakhand
Apr 15, 2023
Report
Copy

Regarding Air conditioning

Address:PVR cinemas city centre mall guwahati assam

I have watched movie Bholaa having showtime 12:45P.M. The AC was not working at that time after that I have requested to some of their staffs to turn ON the AC but AC was not started till interval of the movie.
In interval I requested again but they have not started. Then in second half I requested again then they finally started it before 10minutes of ending of movie.

So what kind of service is this. Really frustrating....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjeev bajpeyi
Apr 15, 2023
Report
Copy

I want my refund now

Address:Ti Mall Indore pvr 4th floor

Movie sirf 1 ghante ki dikhai or pese cash leke order bhi nhi laye I want my money back I have 5 tickets...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjeev bajpeyi
Apr 15, 2023
Report
Copy

All time Add showing movie only 1 hours

Address:Indore TI mall

Sirf 1 ghante ki movie dikhao mene cash me order Kiya h wo bhi nhi diya I will cash agains you I want my refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Asaki
from Nagaon, Assam
Apr 14, 2023
Report
Copy

Refund not received from the website

Address:Guwahati

I recently tried to purchase 3 tickets and made payment through paytm but the payment failed and I haven't received the refund till now. Please try to send the refund as soon as possible. Account made through mobile no- [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SajinRaj
from Bengaluru, Karnataka
Apr 13, 2023
Report
Copy

Bad quality IMAX 2D version

Address:Nexus Mall, Koramangala, Bengaluru

Hi
I had booked for the movie John Wick : Chapter 4 at PVR CInemas, Nexus Mall, Koramangala, Bengaluru on 12th April, 4:45pm show. While watching the movie from the start, I felt the visuals are little shaky. I asked about it to the person sitting next to me and he also agreed the same. After watching the move for some 20 mins, I went out of the movie hall and asked the PVR staffs for the manager in charge. The manager came and I described...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Christian Raj
Apr 13, 2023
Report
Copy

Money debited but service or refund not given.

Paid for popcorn in pvr app twice, once using paytm wallet and next using debit card. Money was debitted from both and app said unable to process and will take 48 hrs to refund but it has been 2 weeks and havent received refund or any message...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kamalsoni550
from lucknow, Uttar Pradesh
Apr 13, 2023
Report
Copy

Didn't start Air conditioning

I went for morning show of pope's Exorcist at PVR, Singapore mall, Lucknow.
The AC was not working at Audi 2, 10 AM show.
After intermission they started AC without cooling, i got very pissed off with the hot enviornment.
PFA of movie ticket...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi7777777
Apr 12, 2023
Report
Copy

Regarding installing CCTV inside auditorium

Is pvr install CCTV inside the auditorium.if yes then why you don't inform your coustomer about it .and what about the privacy of the couple.are you sure that your staff doesn't leak any footage....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rumjhum Chakraborty
from Kolkata, West Bengal
Apr 11, 2023
Report
Copy

Security staff at gate

Address:Dumdum

I am a regular customer...and a high end customer at diamond plaza ever since it's inception. Am a 50 yr old female teacher. Almost every day i visit this mall as I am a local. Today a very unpleasant thing happened which i would like to share with all. I had a waste paper in my hand after having chana at the gate . I could not find any dustbin outside and since I am particular about throwing litter in the bin only I found a bin at the outside...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mangalmay
Apr 11, 2023
May 3, 2023
This thread was updated on May 3, 2023
Report
Copy

PVR Cinemas compulsory selling of food coupon with tickets

PVR Customer Service,

I am writing to express my disappointment and frustration with the recent policy change at PVR Faridabad, which now requires customers to purchase food along with their movie tickets. I visited PVR Faridabad yesterday and was shocked to learn that I had to purchase food in order to watch the movie.

As a customer, I believe that this new policy is unfair and inconvenient. Not only does it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
reesha123
from Mangalore, Karnataka
Apr 10, 2023
Report
Copy

Extremely overpriced regular pepsi's

Address:Mangalore

Had ordered 2 regulsr pepsi's in PVR cinemas on April 9th, 2023.Was charged rupees 500 for just 2 pepsis. This is extremely high and more than 10 times the price in the market. Kindly justify the price and refund the amount....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
reesha123
from Mangalore, Karnataka
Apr 10, 2023
Report
Copy

Regular pepsi is extremely overpriced

Address:Mangalore

Had ordered 2 regular pepsi's in PVR cinemas, Mangalore on April 9th, 2023.
Was charge rupees 500 for just 2 regular pepsi's. This is extremely high and more than 10 times the price in market. Kindly justify the price and refund the amount.This is not acceptable....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sreekanth2030
from Chennai, Tamil Nadu
Apr 9, 2023
Report
Copy

Lost Watch

Hi Sir / Madam

I visited PVR S2 Preambur Screen 3 for yesterday 8th April 10pm show with seats B6 to B10.

I missed my smart watch black colour Redmi model near the seats, can you please check and confirm if you have found anything.

Please do the needful and thank you.

- sreekanth...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manav Mavi
Apr 9, 2023
Report
Copy

Complaint regarding entry issues

Address:Pacific saphire sector 21 dwarka delhi

My show was in the morning for 11:30 AM BUT I REACHED AT PVR BY 11:00 am and they denied my entry said i have to wait outside they can only allow 10 mins earlier this felt kind of rude behaviour as it was just a matter of-20-mins and mall wasn’t open so i had to keep standing outside the pvr saphire sector 21 dwarka outside like a fool and wait for 20 min to just check in least they could do is let me wait in the lounges and be seated as...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear PVR Customer Service,

I am writing to express my strong dissatisfaction with the policy of requiring customers to purchase food coupons in addition to their movie tickets at the PVR Friends in Jalandhar. I recently visited your cinema on April 6th, 2023, and was shocked to learn that I would not be allowed entry to the movie screening unless I purchased food coupons worth 880 rupees.

This policy goes against...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy