PVR Cinemas Complaints & Reviews

I was buying gift card and the transaction failed. I did not receive refund or gift cards.
email : vishnusaivarshith.[protected]@iiits.in

Hi, my self kailash. On 17th March i was trying to Book the tickets on pvr application. During this process( phonepay UPI) my money (361Rs)got deducted but ticket was not book. I checked the booking details twice but still empty description!

I bought 2 tickets of movie zwigato for pvr logix noida 12.15 pm on pvr website and the money of ₹950 got deducted and automatically the page shows server error and the money got deducted from bank. I got no message from pvr regarding deduction or movie tickets. I am helpless right now as they are not picking up call. Kindly revert back the money which is being deducted.
[protected]
[protected]@gmail.com
Here Iam attaching all the necessary screenshots including bank statement

Hi,
We booked 4 tickets of kabzaa in kannada language with English subtitles (mentioned in tickets also). We don't know kannada language, we came 15km far to watch this movie because it having English subtitles.
But they were no subtitles playing along with movie. We asked multiple times with staff management to provide that. But they didn't. Then why they are mentioned in tickets ??. Worst experience with " MALL OF JAIPUR " PVR Cinemas. Atlast i didn't understand the entire movie and all our 4 tickets got wasted. Can i get any refund ??

It was written in tickets and was confirmed by the PVR member that there'll be subtitles but there are no subtitles, i want refund.

According to PVR cinema, "DEMON SLAYER SWORDSMITH VILLAGE ARC"movie will be released on 17/3/2023 but still in my city this move is not released.
I am requesting you to do something about this 🙏🙏🙏
Cinema address:-Gujarat -Anand (Maruti Solaris)

When I took the ticket and decided to enter the cinemas I was told that we are giving entry only 15 mins before the show.
After couple of minutes a girl came to watch the same show and she allowed to enter the cinema.
This kind to actions must be stopped at PVR.

Recently when I reached to PVR and asked for Shazam 2 English show tickets, they said the show is cancelled I don't know the reason.
Also they are not allowing us inside the cinema just 25 min before the show.
I kindly request you to please resolve this issues.

Today I visited PVR with my friends and thought we will all have a lot of fun but then I entered the hall and found that my seat is broken and not comfortable at all and the airconditioner was also not working, I wasn't expecting this from PVR and I didn't paid 500rupees for this nuisance.Kindly look into it get me my money back if possible.
Thankyou,
Unhappy customer.

Hi I'm vijay here from Hubli today 14/03/2023 i came to watch 10:30 show of my hero Ranbeer Kapoor Movie..but the PVR staff Sayed that show cancelled, when I saw in online it's still available after me 2 more family also visited and they said show cancelled, but the truth is due to less people they not allowed, if in this case why you show in online that show is available, i came all for away here and paid parking fees also in reply i got this kind of ### today, last time month also i came to watch Ant Man and the Wasp at night sow and same thing happened. I wanted the real reason for this or else I would to complaint about this

My CONTACT no [protected]

Vocals are not clear.

Bought a large popcorn and 2 cokes combo for INR 890 /-. I asked the 2 men at the counter to give me a receipt. They took my number and said I'll get an sms because PVR no longer gives printed receipts of purchases. It's been 2.5 hours we have left he theatre and no receipt yet. I don't think they even took my number and did it right.. please connect with me, i can provide payment details as i got a debit message at the time of purchase from my bank. Sharing it below for reference anyway

It was suspicious because after my payment they just ignored me like the job was done until i told them to take my number and encash a receipt like pvr has always done.. this time nothing happened and i found it super suspicious and weird with those two men like i was being cheated.. the screen towards the customer front was also not working at the counter.

Also it tasted like it had salt popcorn too while I ordered for caramel and cheese particularly.

FYI - transaction details from my bank
(Rs 890.00 debited from your A/c using UPI on[protected]:32:36 to VPA [protected]@ybl - (UPI Ref No[protected]

This was VR Bangalore, Whitefield road.

Hi,

Yesterday I visited PVR Cinema Prashant Vihar for watching TJMM movie. We ordered regular coke and cheeze popcorn. As always due to mismanagement, I got normal regular popcorn instead of cheeze and coke had no fizz. I couldn’t have the food for which I spent so much amount. It not happened with me for the first time. Last time we watched Pathan movie and then also the coke had no fizz. When asked from the counter guy, he said “the machine is not working”. Is that the consumers fault? We have paid you for the service and expect to get a good quality good and service. If your machine is not working feed us for free.

I would not choose PVR if this happens everytime. I feel so sad that my money gets waste everytime.

Please refund my money and offer us movie tickets for free.

Thanks

Hey ! I lost my AirPods Pro at pvr cinemas Shalimar Bagh, city centre mall in New Delhi on march 5th 3023. The case is rainbow coloured . I put it in the cup holder along with my mask. I got to know about it after coming home and after that I called the theatre, the mall and the customer services but neither one of them picked up so after trying so many times I’m writing this complaint. The AirPods were gifted to me by someone really important and hence it is very close to my heart . So if someone found it please revert back immediately!
Booking set are as follows:
Booking ID : WJZJ4RZ
Movie : Kali JOTTA
Theatre : pvr Shalimar Bagh
Screen : Audi 1
Show : 9:40pm ( 5th march 2023)
Seat number - R14, R15, R16
Kindly revert back ASAP on the given details
Email : [protected]@gmail.com
Phone no : [protected]

Hello,

I'm writing to apprise you about the unfair trade practices being resorted to at your well renowned chain.

I visited Maison PVR- BKC this afternoon where I paid a sum of Rs. 1000 to your employees for two drinks. The guy at the counter returned back Rs. 300 to me and refused to handover the drinks.

Further, he allegedly claimed that I didn't pay him for the drinks at all. Upon confronting him about the whole matter, he demanded us to pay him a sum of Rs. 1000 all over again for the drinks.

This kind of appalling conduct is highly unacceptable. It's mind-boggling to see that your esteemed chain has to stoop down so low to make a buck.

Kindly look into the matter at the earliest possible.

I am experiencing this 4th time that whenever I purchase a ticket from ticket counter then the men at counter always say that I can't give a ticket without food because it is combo and the manager, security guards are also with them. Kindly, see this issue.
I have experienced this at Sahara Mall, gurugram.

I forgot my wrist watch on 4th March 2022 at 9.30 show.

Lost my wallet It contains my adhar card name katharohanreddy

Recentlt saw everything everything in pvr cinemas vegas dwarka, delhi in audi 9. it was supposed to be a 4k screening with dolby audio. the audio was good, the problem is how in most of the scenes especially scenes of high depth of field was very low in brightness and sometimes blurry too in a wide shot. this problem is due to theatre bcoz i have seen digital print of it and that quality are not due to artistic choice but theaatre not appropriately using right brightness settings. i dont know how much this issue will be taken seriously bcoz i know reason behind this is economical bcoz they want to increase life shelf of projector bulbs. however giving theatre experience like this will lead them earning 0 in future. i[censored] r interested to take this seriously then do something about it

Hi,

I was cancelled my ticket booking through PVR app.
The refund amount 1430.85 still in processing.. Still now I didn't receive amount
I have cancelled ticket on 15th feb... Kindly do the needful.
This was my booking id-SKYW[protected]

Thank you,
Suganthra