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PVR Cinemas Complaints & Reviews

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Last updated May 3, 2024
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PVR Cinemas reviews & complaints page 19

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J
Jammyy7
from Chennai, Tamil Nadu
Jan 10, 2023
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Privilege points not credited.

I've been an active user of the PVR cinemas, on December 31st I made bought tickets for the movie avatar the way of water, in the PVR app.Unlike some bookings I never really got my PVR privelage points for my purchase.I contacted the customer care through call and told my issue but the response were minimal.Is PVR trying to avoid crediting me lots of privilege points for my purchase because I booked tickets for RS.3500 or is the customer...
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R
renuka2023
Jan 9, 2023
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Extra amount deduct from credit card

We have vistied pvr cinema subhash nagar Delhi yesterday[protected] and we have purchase some food items against bill no 0449695 dated[protected] in which according to details of item mention in bills the grand total of bill becomes Rs 3690 and your operator Mr Suraj intentional erase the grand total from the bill and they have swap the card for Rs 4685/- at the time of payment they said sir we will provide the bill at your seat while serving...
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Manish1803
from Bengaluru, Karnataka
Jan 7, 2023
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Movie ticket and promocode issue

Booked 2 tickets for Avatar Movie through Pvr mobile app. But after payment it is showing bad transaction. Tried 2 times already....
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K
Kishorekksk
Jan 6, 2023
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Pvr passport voucher

I bought PVR PASSPORT voucher . Voucher applicable from monday to friday. But while booking ticket it showing you already used this voucher today. But I didn’t booked any tickets....
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S
Sanjeet Sahoo
from Dhenkanal, Odisha
Jan 4, 2023
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Refund of 720/- deducted while booking tickets due to server problem of PVR

Address:Gachibowli Hyderabad

I booked tickets yesterday at 6.30 PM 4 tickets at PVR Atrium. 720/- money got deducted from my account however they didn't give refund and I have to pay again for tickets in cash. Now they are making me run circles. No response whatsoever. Fake contact number provided of manager when asked at PVR Atrium. Need resolution in next 24 hours else I will contact police for this nuisance fraud...
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M
Mimansha roy
from Patna, Bihar
Jan 3, 2023
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Cancellation of Show

Address:Ansal Plaza, Pari Chowk, Greater Noida

I went to the PVR Ansal Plaza recently and the booking was cancelled as we reached the entry gates without any prior information. The cancellation caused the loss of time and effort which we made unnecessarily. Hence we request for the refund from their end and the adequate compensation for the loss of time and effort. As it was an online booking using bookmyshow the booking cancellation could be intimated at an earlier point of time and...
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Ajay yash
from Bokaro Steel City, Jharkhand
Jan 1, 2023
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Didn't get privilege points on pvr

Address:Jharkhand bokaro Mall, Bokaro, Jharkhand
Website:PVR

I have booked 9 movies on pvr but I didn't get any points I have booked Rocketry on July 24 lal singh Chadda on August 14 and many more movies but I didn't get any points solve this issue fast please...
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RajuM1989
from Chennai, Tamil Nadu
Jan 1, 2023
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Money debited from bank but ticket not booked

Address:Chennai skywalk

I booked the ticket for Avatar 2 in pvr cinemas mobile app on 1st January 2023 10.30 am show, while doing the booking the amount is deducted but ticket not confirmed, and again tried and happen same thing. So i lost 696*2= 1392 rs...
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Address:Hyderabad

I have taken movie pass in the month of Dec'22, but in the Last week I am unable to book the ticket for 3 days for which pvr App is under Maintenance.The Maintenance Period Mentioned in the App was only one day. When Contacted with the cutomer care they told me that they will extend the Movie pass period for another 3 days. I couldnt see any extension in my voucher....
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R
Rina Harde
Dec 27, 2022
Jan 19, 2023
This thread was updated on Jan 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done two times. Refund not received

Address:PVR Cinema, 2nd floor, Grand High Street, Hinjewadi, Pune

Dated 25/Dec/2022, we booked online tickets for Avtar2 at PVR Cinema Grand High Street, Hinjewadi Pune Show Time: 7:00 PM. Before starting the cinema, we bought 1 regular cheese popcorn ( Amount: 200 Rs ) at the PVR cinema counter. The Payment was done two times via Gpay. I have attached the screenshot of the payments done with this complaint.
- We immediately reached out to manager telling him the payment is done two times. He did...
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H
Heliston Aloysius
Dec 26, 2022
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Not delivered

I booked movie kappa at lulutrivandrum screen 6. But still after interval I didn’t get my beverages .and I asked the restaurant!! They are saying too much busy . Booking iID WH3QW52...
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K Isheetha Amoolya
from Hyderabad, Andhra Pradesh
Dec 26, 2022
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Not received ticket

Address:Next Galleria Mall, Panjagutta

I have booked tickets for Avatar but did not receive a ticket and the amount has been debited from my account. I had to rebook for it. I haven't received the refund yet. Please look into this asap....
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A
ajishmayun30
from HYDERABAD, Andhra Pradesh
Dec 26, 2022
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Tickets not confirmed but amount got deducted on PVR App

I have booked tickets for Kaapa movie on 25Dec 2022 for the show on 26 Dec 2022 at PVR Nexus Mall Kukatpally at 5.20pm. But tickets are not confirmed though the amount got debited from the account.

Please check and confirm...
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A
Anand Jain Jain
Dec 25, 2022
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Different pricing of a particular show

Address:Deep cinema kanpur

PVR deep, cinema kanpur taking diffrent pricing for one particular show of movie circus date 25 dec 2022 timing 7:50 pm

This is completely illegal and due to this I am financially and mentally harassed...
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Amritanshu Sinha
from Kota, Uttar Pradesh
Dec 25, 2022
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Money got deducted but didn't got tickets

Address:Kota , Rajasthan

Today at 25 dec on Christmas, Sunday I have booked tickets for cirkus movie on pvr app but didn't got tickets and total money deducted is Rs 289.76 . please try to send the money back to me as fast as possible...
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S
shiva jagadesan
Dec 25, 2022
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Ticket not booked but money deducted from account

Tickets booked for 26-Dec-2022 in PVR VR mall. 797.58 Rupees deducted against the same but ticket not booked. refund the amount immediately...
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S
shiva jagadesan
Dec 25, 2022
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Ticket not booked but money debited

Booked 3 tickets for[protected] amounting to 797.58, SBI transaction ref no - IGAOWCYAP0. amount debited from bank but tickets not booked, pl refund the same immediately...
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L
LIVINGSON
Dec 24, 2022
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Rude behavior

Address:PVR Priya, Delhi

One of your staff at food counter by the name Vipul was very rude and not professional while i ask for order during movie interval (7.15 pm show, Avatar) on 24 December 2022 at PVR Priya, Delhi. I ask feedback from from the duty manage and he replied that he will look after that but no feedback form was provided.
Please reply with resolution....
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V
from Hyderabad, Telangana
Dec 24, 2022
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Movie time delayed for ads

Theatre PVR Errum Manzil Hyderabad

Movie : Avatar
Screen : 1
Seat No : C9, C10, C11, C12

Time of the movie : 10:30 pm
Movie started : 11:00 pm

Reason given for delay : It’s mandatory to run 30 minutes ads.

This is ridiculous and wasting time of the viewers. It’s cheating in a way....
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Address:Bangalore

Hi, I had booked two tickets for 24.12.2022 on Friday that is on 23.12.2022., I had made payment through phone pe, at the first-time transaction failed, second time I tried then transaction was successful. on the second time booking it had taken ticket date as 23.12.2022 wrongly, I have not noticed the error & visited premises on 24.12.2022. At the time of entry, they did not let me in saying ticket is back dated, it was very embarrassing...
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