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PVR Cinemas Complaints & Reviews

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Last updated Apr 22, 2024
Complaints 2429
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61, Basant Lok,Vasant Vihar
Delhi
New Delhi District
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110057

PVR Cinemas reviews & complaints page 21

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M
Manvi Goraya
Dec 16, 2022
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Money deducted for the failed transaction

This is regarding the two ticket I was booking on 16th December 2022 around 3 pm. I booked two tickets for avatar(using pvr app), for seat 9 and 10 in row k. The money got deducted from my debit card but the transaction failed. So, all I want is the refund for the failed transaction. Kindly revert as soon as possible so that I can go ahead and book my next show with you guys....
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Samar Habib
Dec 14, 2022
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Money debited but the tickets were not booked

Hi,

While booking the tickets for the movie An action Hero the payment made was debited but the tickets were not booked. I have paid Rs. 391.92 and I haven’t received any money so far.

Could please help me retrieve my money...
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A
Ayush Dewanjee
from Raipur, Chhattisgarh
Dec 12, 2022
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Privilege points scam

Address:Bhilai

The ticket counters are deducting privilege member points without asking customers, and upon asking they are denying.
This is unfair practice, they deducted points worth 100Rs....
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I have accidentally booked my ticked in other city. I booked by offering of f&b given by pvr mobile application. Now the customer care is saying they cannot cancel the booking ....
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Address:PVR lulu trivandrum
Website:PVR app

I had booked for avatar release in 4DX and Avatar way of water as 3D since 4DX was unavailable now when I searched there is no info about release now at PVR lulu trivandrum please sort out the issue and refund the money or do the needful...
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I had booked for avatar re release in 4DX and Avatar way of water as 3D since 4DX was unavailable now when I searched there is no info about release now at PVR lulu trivandrum please sort out the issue and refund the money or do the needful...
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Bavithran
from Surat, Gujarat
Dec 11, 2022
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Non performance of duty by staff

Address:Rahul Raj Mall, 3rd Floor, Surat - Dumas Rd, Surat, Gujarat 395007
Website:Www.pvrcinemas.com

We had booked tickets at PVR, RAGHUL RAJ Mhal, Surat on 10.12.22 for 4DX show at screen 1 for TOP GUN movie. I appreciate the cleanliness and other every thing. But we had purchased ticket for 4DX show but the staff didn't provide us any glass for the show. Since it's the 1st time to watch 4DX show we are not aware that 4DX show comes with glass, only after finishing the movie we came to know that the show come with glasses. Movie is good...
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T
tirou
from Pondicherry, Puducherry
Dec 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited from bank but tickets not booked

I booked tickets for avatar 2, coming sunday 18/2022, 6.50 show. Money got debited from the bank but tickets not booked. Pondicherry PVR via PVR mobile app.

Place: puducherry
mobile: [protected]
email: [protected]@gmail.com...
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Suhani limbachiya
from Pune, Maharashtra
Dec 6, 2022
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Pvr pune staff

Address:Viman Nagar Pune

The guy name Abhishek how stand over ticket counter don't have manners how to talk with customer miss behaviour with customer even they are sleeping on duty rude behaviour with us the Pvr cenema is too good but they don't deserve staff like Abhishek please take a strikt action against this complaint because the employee like Abhishek is dis reputed the great cenema like pvr this happened on 6 December 10:30 show...
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Sai12369
from Guntur, Andhra Pradesh
Dec 6, 2022
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Money not got refunded

I've tried to book tickets this morning on the pvr app, the money got deducted from my account but still it's showing nothing about my booking. I've tried calling them and they've been saying my transaction got cancelled and my money will be refunded within 4-5 days...
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Sakethram99
from Narsipatnam, Andhra Pradesh
Dec 3, 2022
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Fake privilege points

Address:Narsipatnam

I had purchased tickets till upto 50.6 privilege points and received message that I had successfully get those points.but in app it again asking to do 0.6 points and showing 49.6 as my points.....
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Sunnygill1988
from Ludhiana, Punjab
Dec 2, 2022
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Keep sending messages everyday

They keep sending 50 plus messages everyday, my life is completly disturbed from thier actions, there is no way to stop this. I desperately need help, they need to penalised for their actions. I can't focus on anything because my phone wont stop buzzing. Companies like pvr need to be punished with immediate effect. They cant get away with these kind of thing and bother people of india in this disgusting actions of theirs. Please help me...
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Sunnygill1988
from Ludhiana, Punjab
Dec 2, 2022
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Spamming with 50 plus messages everyday

They keep sending messages every single day and there is no option to stop this nuisance. I get over 50 plus message on my phone number and whatsapp. They need to be penalised for this disgusting action. I am frustrated and my life is totally disturbed with these repeated messages. My phon wont stop buzzing. Please i need help....
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Singh Piyush Kumar
from Panvel, Maharashtra
Nov 28, 2022
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Manager Behaviour

Dear PVR Cinemas,

I have Visited Panvel Orian mall For Bhedia Show 6:10PM with my Wife & Daughter (2 years). Have taken some Wafers for Daughter but Your Manager is not allowing me take this Wafers with me also he returne me to...

* Have not received yet any update from PVR Cinemas about Ticket Cancelation...

Please look into this...

Regards,
Piyush Singh
[protected]...
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D
Dilbag1969
from Panchkula, Haryana
Nov 27, 2022
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Movie tickets not received despite deduction of money from my wallet

Address:PVR Cinemas Head Office Address 61, Basant Lok,Vasant Vihar Delhi New Delhi District Delhi India 110057

I have booked tickets on 20/11/2022 from your app but I didn't got my tickets at that time. I have paid for tickets through airtel payments bank account. MODE - UPI. I haven't received the refund to this day. Provide me the refund as earliest as possible....
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M
Moonmoon...
from Kolkata, West Bengal
Nov 27, 2022
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Staff behaviour of Kolkata CC2, PVR

Address:Dum Dum, Kolkata 700028
Website:www.pvrcinemas.com

This complain is about PVR CC2, Kolkata. The staff there were just sitting but not attending to me. Particularly one lady ill behaved with me and showed anger rudely while there were no line of customer that means they were not in hurry. It felt so bad as I was with my friends and she insulted me. The staff were not active at all. Most of the times the counters are closed while they only gossip.
Take a step. The public is paying a...
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M
Megha M N
Nov 24, 2022
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Audience

I'm in PVR Koramangala Nexus mall- Audi 7. There are a bunch of guys in row N that are creating a lot of noise, this distrubing other viewers. Two of them are even sitting here when their seats are somewhere else. Can something be done soon? Thanks....
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Utkarshita Verma
Nov 22, 2022
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Wrong tickets given by the pvr staff

I will tweet about the issue and my friends will tweet too if the issue is not resolved. I physically went to book the tickets at pvr in forum mall. We repeatedly asked her to give us monday night show tickets of 10 or 10:30 pm of drishyam 2. She said there is one timing of 9:50. We confirmed it many times as it is the night show right she said it of monday night as showing in the system. When we went to watch the movie at night they said...
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V
Vijander singh panwar
from Ludhiana, Punjab
Nov 21, 2022
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Black of tickets

Address:mandi gobindgarh

We visited today pvr cinema in celebration mall, khanna punjab . we try to purchase tickets off line but the ly offer us one ticket for rs.240 in spite of rs 160 . this offer was without food. when we complained for this, ticket- boy say us to book online tickets and refused to give us tickets. so we come back to home without watching movie. this is not good for PVR goodwill....
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K
Kaniika1
from Ghaziabad, Uttar Pradesh
Nov 21, 2022
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Promised refund not received

I booked two tickets for Drishyam 2 at Edm mall Pvr Ghaziabad. Show was scheduled for 18 November 2022 at 9.00 am in the morning.

The movie kept repeating itself at so many points and had to be stopped. The audience was promised a full refund for the inconvenience and relevant details along with booking ticket id, contact details and booking amount. Full refund was promised within 40 hours. Till date we have not received anything....
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