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1.6
Updated: Jan 2, 2026
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PVR Cinemas reviews & complaints page 21

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M
MANI Nagarajan
from Chennai, Tamil Nadu
Jan 16, 2023
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Now I'm watching VARISU movie in PVR(screen - 8), VR Mall. The show time 8.30am we are facing sound quality issue in this screen and no one bother about this. When the Songs or BGM come its very uncomfort to hear. I have proof also for this issue.

Complaint registered by

Name - Manikandan N
Mail ID - [protected]@gmail.com
PVR Cinemas customer support has been notified about the posted complaint.
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    S
    Subhashh
    from Ghaziabad, Uttar Pradesh
    Jan 12, 2023
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    I didn't get my last salary
    PVR Cinemas customer support has been notified about the posted complaint.
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      A
      Anoop Hallimala
      Jan 12, 2023
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      I've paid for 4 tickets but didn't receive any ticket via WhatsApp or email. What should I do?
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        R
        rk198
        Jan 11, 2023
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        Today i book a movie tickets on thunivu movie payment debited but ticket not booking
        PVR Cinemas customer support has been notified about the posted complaint.
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          P
          Premkumar93
          Jan 11, 2023
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          I had tried to book for Thunivu movie tickets, 4.15 PM show at PVR VR PXL chennai. I had booked two tickets F6 and F7 which was successful. Then I wanted two more tickets, hence tried to book F13, F14 using the same payment method as earlier (Gpay).The amount of Rs 387.48 was debited from my account but I got an error in my PVR app saying "You are offline and could not be booked". I tried after sometime and again had the same error after the amount was debited. Finally I was able to book using Credit card. An Amount of Rs 387.48 was debited twice from account without successful ticket booking.Kindly look into the issue and refund me at the earliest.
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            A
            arjun026
            Jan 11, 2023
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            Dear Sir/Mam.

            I had booked tickets for the movie THUNIVU on Jan 11th 2023 7:15 PM
            at PVR: BHARTIYA MALL OF BENGALURU.

            During purchasing of the food, the team rejected to redeem my coupon saying that their system has not updated to comply the coupon.
            PVR Cinemas customer support has been notified about the posted complaint.
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              S
              Suman Raj 31
              from Chennai, Tamil Nadu
              Jan 11, 2023
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              Address: 137, Velachery - Tambaram Main Rd, V.O.C Nagar, Doctor Seetaram Nagar, Velachery, Chennai, Tamil Nadu 600042

              I recently booked a ticket for Varisu tamil movie for 147 rs and It took me to the payment page and I paid using Phonepe UPI and the amount of 147 got debited and after debiting i received a message "Bad booking" and amount will be refunded. But i did not receive any refund or the tickets from pvr cinemas. Do initiate refund or confirm the ticket asap.
              PVR Cinemas customer support has been notified about the posted complaint.
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                J
                Jammyy7
                from Chennai, Tamil Nadu
                Jan 10, 2023
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                I've been an active user of the PVR cinemas, on December 31st I made bought tickets for the movie avatar the way of water, in the PVR app.Unlike some bookings I never really got my PVR privelage points for my purchase.I contacted the customer care through call and told my issue but the response were minimal.Is PVR trying to avoid crediting me lots of privilege points for my purchase because I booked tickets for RS.3500 or is the customer care not responsive enough?
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                  R
                  renuka2023
                  Jan 9, 2023
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                  We have vistied pvr cinema subhash nagar Delhi yesterday[protected] and we have purchase some food items against bill no 0449695 dated[protected] in which according to details of item mention in bills the grand total of bill becomes Rs 3690 and your operator Mr Suraj intentional erase the grand total from the bill and they have swap the card for Rs 4685/- at the time of payment they said sir we will provide the bill at your seat while serving the food. We are unable to check the bills at there we will check the bill after leaving the place and i am surprised to see this fraud by pvr Cinema. You guys charge extra amount from customer this is cheating on your customer. I will take legal action against your as i have the copy of bill and credit card payment slip also.
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                    M
                    Manish1803
                    from Bengaluru, Karnataka
                    Jan 7, 2023
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                    Booked 2 tickets for Avatar Movie through Pvr mobile app. But after payment it is showing bad transaction. Tried 2 times already.
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      K
                      Kishorekksk
                      Jan 6, 2023
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                      I bought PVR PASSPORT voucher . Voucher applicable from monday to friday. But while booking ticket it showing you already used this voucher today. But I didn’t booked any tickets.
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        S
                        Sanjeet Sahoo
                        from Dhenkanal, Odisha
                        Jan 4, 2023
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                        Address: Gachibowli Hyderabad

                        I booked tickets yesterday at 6.30 PM 4 tickets at PVR Atrium. 720/- money got deducted from my account however they didn't give refund and I have to pay again for tickets in cash. Now they are making me run circles. No response whatsoever. Fake contact number provided of manager when asked at PVR Atrium. Need resolution in next 24 hours else I will contact police for this nuisance fraud
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                          M
                          Mimansha roy
                          from Patna, Bihar
                          Jan 3, 2023
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                          Address: Ansal Plaza, Pari Chowk, Greater Noida

                          I went to the PVR Ansal Plaza recently and the booking was cancelled as we reached the entry gates without any prior information. The cancellation caused the loss of time and effort which we made unnecessarily. Hence we request for the refund from their end and the adequate compensation for the loss of time and effort. As it was an online booking using bookmyshow the booking cancellation could be intimated at an earlier point of time and our efforts could’ve been saved.
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                            A
                            Ajay yash
                            from Bokaro Steel City, Jharkhand
                            Jan 1, 2023
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                            Address: Jharkhand bokaro Mall, Bokaro, Jharkhand
                            Website: PVR

                            I have booked 9 movies on pvr but I didn't get any points I have booked Rocketry on July 24 lal singh Chadda on August 14 and many more movies but I didn't get any points solve this issue fast please
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              R
                              RajuM1989
                              from Chennai, Tamil Nadu
                              Jan 1, 2023
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                              Address: Chennai skywalk

                              I booked the ticket for Avatar 2 in pvr cinemas mobile app on 1st January 2023 10.30 am show, while doing the booking the amount is deducted but ticket not confirmed, and again tried and happen same thing. So i lost 696*2= 1392 rs
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                                S
                                Sri Divya T
                                Dec 28, 2022
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                                Address: Hyderabad

                                I have taken movie pass in the month of Dec'22, but in the Last week I am unable to book the ticket for 3 days for which pvr App is under Maintenance.The Maintenance Period Mentioned in the App was only one day. When Contacted with the cutomer care they told me that they will extend the Movie pass period for another 3 days. I couldnt see any extension in my voucher.
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  R
                                  Rina Harde
                                  Dec 27, 2022
                                  Jan 19, 2023
                                  This thread was updated on Jan 19, 2023
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                                  Resolved

                                  Payment done two times. Refund not received

                                  Address: PVR Cinema, 2nd floor, Grand High Street, Hinjewadi, Pune

                                  Dated 25/Dec/2022, we booked online tickets for Avtar2 at PVR Cinema Grand High Street, Hinjewadi Pune Show Time: 7:00 PM. Before starting the cinema, we bought 1 regular cheese popcorn ( Amount: 200 Rs ) at the PVR cinema counter. The Payment was done two times via Gpay. I have attached the screenshot of the payments done with this complaint.
                                  - We immediately reached out to manager telling him the payment is done two times. He did...
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                                  H
                                  Heliston Aloysius
                                  Dec 26, 2022
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                                  I booked movie kappa at lulutrivandrum screen 6. But still after interval I didn’t get my beverages .and I asked the restaurant!! They are saying too much busy . Booking iID WH3QW52
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                                    K
                                    K Isheetha Amoolya
                                    from Hyderabad, Andhra Pradesh
                                    Dec 26, 2022
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                                    Address: Next Galleria Mall, Panjagutta

                                    I have booked tickets for Avatar but did not receive a ticket and the amount has been debited from my account. I had to rebook for it. I haven't received the refund yet. Please look into this asap.
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      A
                                      ajishmayun30
                                      from HYDERABAD, Andhra Pradesh
                                      Dec 26, 2022
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                                      I have booked tickets for Kaapa movie on 25Dec 2022 for the show on 26 Dec 2022 at PVR Nexus Mall Kukatpally at 5.20pm. But tickets are not confirmed though the amount got debited from the account.

                                      Please check and confirm
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