PVR Cinemas Complaints & Reviews

PVR food counter staff at City Centre Gurgaon outlet purposely fraud the customers by charging higher for regular popcorns by misleading customers that they included add ons. Normal Rs380 popcorns are billed at Rs.449 and no bill is provided. On being questioned they put up false excuses and then immediately try and settle the matter by giving cash of the balance amount....

In recent weeks the service at Puducherry pvr is getting bad. Service with a smile is minimal from staffs. This needs improvement. I booked for 2 movies on 27 January 2023. The 11 am show at screen 1 was hot Owen with no AC and bad sound system. This was taken to the notice of duty managers Mr Hari and Mr Sudharshan. Mr Hari could be more polite and patron friendly. They corrected the issue for my second movie at 3 40 at screen 4.
Anyway...

Hi,
I visited PVR Gaur City, Greater Noida west on 26th January 2023 to watch movie along with family.

I purchased popcorn and red bull from counter and paid the amount Rs 1915 via phonepe Transaction id T2301261158431002360151 UTR[protected]. Counter guy said payment is not received and forced me to pay again, I again paid via credit card, he told the payment of phonepe will be refunded within 48hrs but still money...

Tried to book 2 recliner seats at PVR Trivandrum for Avatar: The Way of Waters at 6:40 pm show on 28 /01/2023. Amount of Rs 1186 was deducted from my account while I was trying to book through PVR app but didnt receive my tickets. Kindly refund my money as soon as possible....

Hi,

I have booked 4 tickets of movie Pathan of show timing- 11 pm on 26 jan 2023 in PVR OPULENT Ghaziabad.

I entered inside audi 1 and came out within 5 minutes because what I saw was ### hell to my sight.

Audi was overcrowded, people were sitting on each other's lap.
4 random people were sitting on my seats and when I asked them to get up from my seats, they denied and shouted we are...

My name is Anoop Varghese and am a resident of Jp Nagar Bangalore. I booked a 9.30 am show for Pathaan movie at PVR Cinemas, Vega City, Bannerghatta Road. First of all for a 9.30 am show they allowed entry into the Plex only after 9.45 am. They started cleaning the Plex only after 9.20 am and once entry was allowed there was more than 15 minutes of ads after which the show started well after 10 am. My query is does this PVR branch think that...

I am a new user and installed PVR ap and booked tickets and then I saw join PVR privilege and get free large popcorn. I joined it but did not get anything. No voucher nothing. Went to the counter and showed him that I am a new member and I was promised a large popcorn upon movie booking but he said there is no voucher....

Payment was done through the UPI for YET TO COME in Cinemas on 25th January 2023 . But the loaded page closed on the app and there’s no update about the tickets....

I booked tickets for avatar on 23 Jan 2023 through pvr mobile app.Paid using google pay. The money got deducted from my account but I didn't get the ticket. I want refund. I lost 1186 rupees...

The privilege points on my bookings of tickets are not being added to my account. This is quite disappointing.

I hope that this is resolved or atleast any other remedy is given. The app should be able to do it in an automated manner....

I had done my transaction but ticket didn't got booked, plz help immediately I want to book fast orelse seat will go off....

Pvr Maddox warangal screening at 1:30pm[protected] has delayed by more than 1 hour and no response from staff kept us waiting standing outside the screen. No cancellation and no response....

I have booked drishyam 2 for 2 people for 11:10 Am 20 Jan but I have not received ticket yet and my money has been debited from bank...

Now I'm watching VARISU movie in PVR(screen - 8), VR Mall. The show time 8.30am we are facing sound quality issue in this screen and no one bother about this. When the Songs or BGM come its very uncomfort to hear. I have proof also for this issue.

Complaint registered by

Name - Manikandan N
Mail ID - [protected]@gmail.com...

I didn't get my last salary...

I've paid for 4 tickets but didn't receive any ticket via WhatsApp or email. What should I do?...

Today i book a movie tickets on thunivu movie payment debited but ticket not booking...

I had tried to book for Thunivu movie tickets, 4.15 PM show at PVR VR PXL chennai. I had booked two tickets F6 and F7 which was successful. Then I wanted two more tickets, hence tried to book F13, F14 using the same payment method as earlier (Gpay).The amount of Rs 387.48 was debited from my account but I got an error in my PVR app saying "You are offline and could not be booked". I tried after sometime and again had the same error after...

Dear Sir/Mam.

I had booked tickets for the movie THUNIVU on Jan 11th 2023 7:15 PM
at PVR: BHARTIYA MALL OF BENGALURU.

During purchasing of the food, the team rejected to redeem my coupon saying that their system has not updated to comply the coupon....

I recently booked a ticket for Varisu tamil movie for 147 rs and It took me to the payment page and I paid using Phonepe UPI and the amount of 147 got debited and after debiting i received a message "Bad booking" and amount will be refunded. But i did not receive any refund or the tickets from pvr cinemas. Do initiate refund or confirm the ticket asap....