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PVR Cinemas Complaints & Reviews

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Last updated Jun 10, 2024
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PVR Cinemas reviews & complaints page 3

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S
Subathra Devi7
from Chennai, Tamil Nadu
Dec 25, 2023
Feb 3, 2024
This thread was updated on Feb 3, 2024
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Chennai -VR mall parking yard was full.. we are not allowed inside the Mall.. so reschedule the movie time or refund the amount

Address:Chennai

Hi..
Yesterday we booked 7 tickets in PVR cinemas VR mall chennai, anna nagar on December24th 2023... we reached soon to mall but securities didn't allow us inside as the parking was full in VR mall.. so we missed our show... it's not our fault, so PVR cinemas should reschedule the show timing or refund the amount for us... From that time we are reaching customer care but no response from them.. kindly take action regarding this issue...br...
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Hi...

We booked for 7pm movie on December 24th 2023 in V R mall PVR cinemas... as the parking was full, securities didn't allow us inside the mall... so we missed our show... From that time we are connecting the PVR customer care support but no response from them till now... I have attached the ticket with this complaint...
CONTACT NUMBER: [protected]...
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M
madhurgajbhar
from Latur, Maharashtra
Dec 24, 2023
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Payment failed but money not refunded

Sir My Payment Got Failed but money is not refunded
Transaction PCD/5598/PVR LIMITED/NOIDA231223/21:59

mobile number [protected]
email [protected]@gmail.com...
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S
Swapna chandana
Dec 23, 2023
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Food is not fresh and still selling to customers

I went to pvr inox in next galleria panjagutta Hyderabad, Telangana on 22/12/23 at 4 pm. We have purchased one red velvet cake which is not fresh, dry and spoiled. When I asked it’s not fresh n very hard they said it’s in fridge so it will be like that. After making me wait for half and hour a person came and saying sorry and exchanged redvelvet with soft drink for which I paid additional 180 rs. Chicken burgers are also not fresh bread...
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K
Dec 20, 2023
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Double payment issue

Address:Pvr, bhartiya city mall, bangalore

There was a double payment as during the first payment, the inox worker couldn't generate the ticket. They asked for a repayment and said that the previous one will get refunded. But it has been more than three months, after several calls and visit to the inox, bhartiya city mall, bangalore, they have issued the refund, leaving the issue unresolved...
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Kartik7266
from Udaipur, Rajasthan
Dec 8, 2023
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Not mentioned that students are not allowed before 12 am

Sir,
We booked 3 tickets form pvr official app and ther was not mentioned that students are not allowed before 12 am and the staff also misbehaving with us and they are saying it was mentioned in terms and conditions we show them the terms and conditions and they are not allowed us and not refunding my money so sir it wos my fault or yours !?...
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Suyash Harshvardhana
Dec 6, 2023
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Recliner not working

I’m in PVR MSR elements mall and my recliner is not working...
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Washim raj
Dec 5, 2023
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Food not received

I Oder the regular popcorn 🍿 but Oder not received in my seat...
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Premji12
from Pondicherry, Puducherry
Dec 3, 2023
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Show not playing

Show is not playing in pvr providance mall pondicherry
Animal movie which is show timing on 10.30am sunday 3rd december 2023 is still not yet played for more than 2 hours. And the ticket also they have not refunded....
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V
Varn@123
from NEW DELHI, Delhi
Dec 2, 2023
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Cleanliness and unprofessional behaviour late show timing

The PVR cinemas at chanakyapuri was completely unhygienic and uncleaned for the show at 11.40 PM on 01 dec 2023 for the movie Animal. First we were informed that due to technical issue the show will start late, however the show was not started till 12.15 am in the night and again the hygiene and cleanliness was not even taken care of inspite of starting the show late after 40 minutes.

This is completely unacceptable and unprofessional....
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RashiS1509
from Delhi, Delhi
Nov 15, 2023
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Gift card could not be used and now shows insufficient balance

I had a PVR Gift card valued Rs. 500. I tried to book tickets using the same but I’m not sure what happened, if it was that the PVR official website is so slow, but for some reason the tickets could not be booked and the page was refreshed, taking me back to the website homepage. Now, when I am trying to book my tickets my balance is incorrectly being reflected as ZERO in the giftcard though they haven't been used even once. The card validity...
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M
Mohamad salam
Nov 14, 2023
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Regarding shift hours and week off

Address:Pvr inox limited 3rd floor silver arc mall ferozpur road Ludhiana Punjab 141001

My name is Mohamad salam. I am working in pvr inox cinema 3rd floor silver arc mall. I have lot of issue with the management. When I go for the job they said it's 9 hour shift. After when I start work they said you have to come early and go late by half an hour. And in rush days we are working here 11+ hours here. No facility for night staff to sleep and they said go home in night 2am to 3am . And management give so much pressure on employees...
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M
Marjeena khan
Nov 13, 2023
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Fake promotion for food and beverages

Address:PVR hinjewadi grand high street mall Wakad road Pune

Hi
My name is Marjeena khan I went today I.e. Monday morning just after Diwali (13/11/1023) in PVR because they are promoting 99/- combos I prefer to go in morning time on their screen it's showing that Mon-thu 99/- combos but staff denied to give me anything in 99rs they said this is not applicable on holiday. I asked where is is written show me ? They again denied Diwali is yesterday 12nov they are taking charges on their own benefits...
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ammu2991
from Bengaluru, Karnataka
Nov 11, 2023
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Global Mall PVR 4dx 3d show was blurry

Address:Global Mall PVR, Nayandahalli, Bangalore

The 3d was very blurry throughout the movie. The staff also tested same after the movie with 4dx and 3d screen and saw the difference. Paid such a high price but no refund given....
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Pooja Venkatesan
Nov 9, 2023
Nov 19, 2023
This thread was updated on Nov 19, 2023
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Refund request for online booking (food)

Address:PVR Satyam cinemas

Hi,
I had booked tickets for Nun 2 at PVR Satyam Cinemas on September 26, 2023 - 12:45pm show (Order ID [protected]). Later on that day I received a call from their end around 30 mins before the show time, to be informed about the cancellation of the show due to projection issue and I've been informed that I will be refunded with the total amount that I've paid.

In the online booking, I've paid a sum of ₹.748.09,...
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D
Doel K Dominic
Nov 8, 2023
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Movie screen stops in between

Address:Soul space spirit centro mall bellandur
Website:Pvr

I have booked 3 tickets for the movie - Killers of the flower moon in pvr soul space spirit centro mall in bellandur for the 3:10 pm show on[protected] and in between the screen stopped with just the audio playing, and after that it completely shut down and the staff had to stop the movie for more than half hour and restart it again, wasting everyone's time....
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C
Chalukya
from Mysore, Karnataka
Nov 1, 2023
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Food poisoning

Had Nachos at PVR Garuda mall, Mysore, after coming back my wife has been sick and vomiting, I also have been having light buring senstion in my throat and stomach. Do care about what u feed your customers at your over priced counters, I paid to get nachos not feel sick after eating it....
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S
Saideepreddy
Oct 28, 2023
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Money of 697 rs deducted but tickets not booked

I've booked four tickets for the movie jawaan in Pvr inorbit, Hyderabad aftednoon show, for 15th Sep in pvr cinemas app for ₹697 thorugh my credit carx, which I have the screenshot . The money was deducted from my card but didn't receive tickets nor any message regarding tickets not booked. When I sent my complaint to
Customer care, they informed the transaction failed and it doesnt exist at their end and i need to check with my...
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E
Edutech Law
Oct 28, 2023
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Forceful selling of snacks and beverages to customers

Address:Sapna Sangeetha PVR Inox mall, Indore Madhya Pradesh

Today, I faced an issue at Sapna Sangeetha INOX mall, Indore, Madhya Pradesh where I was forced to buy a ( popcorn + coke combo comprising of rs 149 ) + rs 130 for ticket ( i.e. total Rs.280 for 1 ticket) . I asked the staff that is not reasonable to do so as for a customer it is there free consent or will to buy it or not .
However, i would definitely try to find its legal solution and take necessary action against such practices.br...
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Many fans just like me are waiting for the release of the killers of the flower moon movie in warangal pvr but at last the movie is not releasing in warangal. i just want to know the main reason....
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