PVR Cinemas Complaints & Reviews

Address: PVR Solaris Anand Gijarat

This is to bring to your notice that PVR Maruti Solaris Anand Gujarat have very rude staff and very bad behavior. They disturbed me during the movie 3 times asking me for a ticket. Spoke with rude manager and said it's a routine check. But only I was asked ticket 3 times during the movie. It's really embarrassing.

PVR Cinemas customer support has been notified about the posted complaint.

Jul 31, 2024

Updated by CAPTAIN MAVERICK Date of Incident 31st July 2024.. screen 3... seat number M4... Showtime 4pm.. Badnewzz

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I am writing to express my dissatisfaction and file a complaint against PVR INOX for providing misleading information on their website and mobile application regarding the acceptance of INOX PVR passes for booking tickets. Despite fulfilling all conditions for the 4Dx format on a weekday, I was unable to book tickets for Deadpool 3 due to an error stating that my pass was invalid.

Upon further investigation, I discovered that...

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Address: Jaipur, Rajasthan

I tried to book tickets for Deadpool 3 through your app today using my INOX PVR pass, but I encountered an error stating that the pass is invalid. I met all the conditions for the 4Dx format on a weekday, but I found out that the terms and conditions were updated on July 8. Why has this update not been reflected on your website or app, especially after 20 days (from July 8 to July 28)?

Due to this misleading information, I...

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I attempted to book tickets for Deadpool 3 via your app today, intending to use my INOX PVR pass. However, I encountered an error stating that the pass is invalid.
I fulfilled all conditions for the 4Dx format on a weekday, yet I learned that the terms and conditions were updated on July 8. Why has this update not been reflected on your website or app, especially after 20 days (till 28th July from 8th July)?
Given this misleading...

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Address: Saket pvr

As per the PVR policy, i want a refund of the amount paid. It was displayed on their screens, "If you don't get the bill, your order is on us."
Date: 26/07/2024
Movie name : Deadpool vs Wolverine
Show time : 8:30 AM...

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I booked a ticket for the movie, “INDIAN 2” at PVR in the In VR Mall Chennai. I had to cancel the ticket today, but there is no sign of the ticket after cancellation. When I clicked the “cancel” button, the ticket just vanished. I didn’t receive any cancellation status or refund. What is the status of my cancellation? Is the ticket canceled, or do I still have it? The PVR app is really bad. I don’t know why they can’t even refund...

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Address: Mumbai

On 22nd of June my payment of Rs. 600 was successful but in pvr payment machine receipt was not generated, So we made payment via other UPI mode and both the payment were successful, but refund not received for one transaction.

PVR Cinemas customer support has been notified about the posted complaint.

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Dear Sir/Madam,

I am writing to formally lodge a complaint against PVR INOX Limited regarding an issue with my recent ticket booking and the subsequent lack of response from their customer service team.

On July 5, 2024, I booked two movie tickets for the film "KALKI 2898 AD" at the PVR Heritage RSL ECR Chennai, mistakenly selecting this cinema theater that is significantly farther from my location instead of...

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Not able to redeem gift card worth Rs. 500, If it is more than Rs. 500 (804) it says insufficient balance in card and if its less than Rs. 500 (464) it says its less then min redeem value. It is very wrong and by any means I cannot get a 500 value of my cart no matter what i add. this is a complete waste of my money and gift card. I need a solution asap.

PVR Cinemas customer support has been notified about the posted complaint.

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Address: ahmedabad

On 30/06/2024
i have booked two movie tickets of kalki movie in ahmedabad as i am new to ahmedabad city i dont know all theatre location by name so i booked tickets of kalki movie and theatre name ed pvr motera ahmedabad but when i used direction shown in pvr application under my bookings section they directed me in wrong direction and i reached there my using location given by pvr app and when i reac there i come to know that it is...

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Address: Kolkata

I booked a ticket for 3 people yesterday for the film Inside Out 2, but one of the guys can't make it. So. have to cancel the amount. I know about the T&C and the fact that 75% money will only get refunded. But I am not able to cancel the ticket since the option to cancel the ticket is not present in the PVR Official app.

Please cancel my ticket and initiate a refund.

Thanks...

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Had booked 4 tickets on[protected], money got deducted but tickets not confirmed
Had to rebook on another app

PVR Cinemas customer support has been notified about the posted complaint.

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Kusuma Nelli
Attachments
Tue, Jun 4, 9:07 AM (2 days ago)
to PVR

INOX GARUDA MALL, MAGRATH ROAD, BANGALORE
SHOW ON MONDAY 27.05.2024, TIME 9.30AM TO 12.33 PM
SEAT NO. SCREEN 5 AMOUNT PAID :191.50

ENGLISH, A
FURIOSA: A MAD MAX SAGA (ENGLISH ATMOS WITH ENGLISH SUBTITLE) (A)

MON

09:30 AM
27-MAY-2024
TICKET ORDER SUMMARYbr...

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No refund for PVR passport payment.

Its been more than 2 weeks since a made the payment for PVR passport of rs.349 via upi.

I didn't got the confirmation at the end and yet money got deducted from my bank account.

I contacted your customer care couple of times, they said the payment failed due to some technical issues and money will be refunded within 10 days max...

I also sent email to them twice but haven't got any response.

I transacted on 2nd May...its 19th now.

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PVR Cinemas customer support has been notified about the posted complaint.

May 21, 2024

Updated by AmitKS101 Its 21st May now...its been 20 days.

Still i haven't got my refund.

Jun 21, 2024

Updated by AmitKS101 It's been 50 days...still no refund.

Never had an issue like this...ever.

PVR is the worst company.

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A

AmitKS101

Jun 21, 2024

It's been 50 days...still no refund.

Never had an issue like this...ever.

PVR is the worst company.

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Address: promenade mall, delhi

I am writing to report an issue with my recent food order at PVR on[protected]. I ordered a large nachos, Pepsi, and popcorn, and the payment was debited from my account. However, I did not receive any confirmation, and my order was not registered.

This issue caused a significant disruption during my movie as I had to leave my seat to inquire about the order. The manager directed me to customer service, and I was then asked...

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Address: U block, DLF PHASE 3, GURGAON, 122010

I mistakenly booked the ticket and I want you to please cancel it. I need refund. Although I was just applying my Gift card on it but it booked the tickets automatically.

PVR Cinemas customer support has been notified about the posted complaint.

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Address: station road, warangal.

I didnot get my order in time as well as manager is not responding properly. They are showing attitude and negligence towards the customers, today including me so many more then 3 people faced same issue. The bill you gave is missing, is said to have gone somewhere. They clashed with us that we had no seat number, no bill if we asked loudly.
I want the action towards the issue.

See we are sending you a copy of the bill for the food order.

how many days takeing solved my complaint.

PVR Cinemas customer support has been notified about the posted complaint.

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Address: [email protected]

Website: m.inoxmovies.com

I have not received any response from your end, it's almost a month now.

I tried to book tickets of " godzilla vs Kong " at Mansion IONOX JIO World, BKC on your website "INOXMOVIES com"

The payent was successful but the tickets we not booked, I tried it 2nd time and same happened, this was a tecnical glitch on your website.

The amount deducted are as below,
Rs. 2093.62 and Rs.2418.40.

PVR Cinemas customer support has been notified about the posted complaint.

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I booked 2 tickets for the movie - GODZILLA X KONG : THE NEW EMPIRE (3D TAMIL) (U/A) on April 12, 2024 at 10pm and my money was deducted for it but the tickets were not booked. So I booked 2 tickets again. While my money was deducted and the ticket booking failed I received a message stating that my money will be refunded in 7 - 10 business days but I didn't receive my money yet.

PVR Cinemas customer support has been notified about the posted complaint.

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