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PVR Cinemas Complaints & Reviews

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Updated: Nov 21, 2025
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PVR Cinemas reviews & complaints page 32

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H
harikachukka
from Vijayawada, Andhra Pradesh
Jul 6, 2022
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Address: Vijayawada

Bad smell food
PVR Cinemas customer support has been notified about the posted complaint.
Rotten food
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    harikachukka
    from Vijayawada, Andhra Pradesh
    Jul 6, 2022
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    Address: Pvr vijayawada

    Rested n smell food
    PVR Cinemas customer support has been notified about the posted complaint.
    I want my refund
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      A
      aishwarya Changedia
      Jul 2, 2022
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      Regarding outside food items

      PVR cannot create their own policy that outside items not allowed inside the theatre because as per Cinema Regulations Act 1955 there are no such restrictions and they can't just mention it in T&C of the ticket either. It is consumer right and it cannot be restricted by making company policy. As a one customer we can't fight with the employees because they are doing their job....
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      Sanjai Żõřò
      Jul 2, 2022
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      Address: Vr mall

      I've booked my seats via gpay but the tickets haven't been sent to my mail or my bookings section. I've paid Rs:398 for the tickets. So look into the problem and fix it.
      +1 photos
      PVR Cinemas customer support has been notified about the posted complaint.
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        S
        Sorno
        from Rourkela, Odisha
        Jul 1, 2022
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        I booked tickets on 30th June around 7pm and my money was deducted from my account through Amazon pay and the ticket was not booked or showing on the PVR app
        +2 photos
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          Jyoti Garg Goyal
          Jul 1, 2022
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          I had booked 2 online tickets on dt.30.06.2022 for the movie jugg jugg jeeyo @ 04.25 pm show on 02.07.2022. The money got deducted from my credit card however pvr did not send me any ticket information/details on my registered email (I. E. [[protected]@gmail.com) neither i got any confirmation/details on my online app. Now I am not sure my ticket is booked or not.
          PVR Cinemas customer support has been notified about the posted complaint.
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            mako777
            Jun 29, 2022
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            I had booked 1 ticket of top gun maverick via app the payment was successful but the tivket booking failed i contacted pvr via call and was told ill get my money it has been 15 days since then
            PVR Cinemas customer support has been notified about the posted complaint.
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              Sohan1112
              Jun 29, 2022
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              I have paid rs 386.64 for booking of jujutsu kaisen 0 movie on 1st july the transaction said it failed but the money was debited from my account and didnt get any refund or ticket.
              PVR Cinemas customer support has been notified about the posted complaint.
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                Novebi
                from Chennai, Tamil Nadu
                Jun 27, 2022
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                I have requested them several time to put my GST number on the bill but they are very stubborn in doing so.
                They are not putting my GST number on the bill nor replying to my mails.
                PVR Cinemas customer support has been notified about the posted complaint.
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                  R
                  rohit doultani
                  Jun 26, 2022
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                  Heavily overpriced food items, quantity too less..extremely unfair and unethical pricing.
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    P
                    Piyush Bohra
                    Jun 25, 2022
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                    Address: [email protected]

                    I booked Movie jugjug jeeyo on 25 June 2022
                    At 10 pm show in screen 3 PVR nucleus mall Ranchi Jharkhand
                    Quality of the screen was very bad
                    Blur disclaimer couldn't be able to read
                    I want a perfect action taken against it
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      psyche Boombaam
                      Jun 24, 2022
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                      Address: Apna haveli meerut

                      Hi am karthik karunakaran i was in pvr vikaspuri Delhi. 2MONTHS back i gone for interview in Dwarka Sec14 for my 2nd round with Pawan sethi first of all He is a lier.
                      Now the thing is i clearly said in my home me and my father is there my father is a handicapped i clearly talked to him i said i can do only morning and mid shift only ..
                      He is said okay i will inform to the CM.
                      In last week the so called CM Mr. Vishal Gupta
                      First he arguing with me i think he is only done his 10th std.
                      I wanna know that Whats The role of PVR they are hiring area managers Cm Dm Do ESP like zero qualification even the Staffs m dont know how the write communcation.
                      And one thing i wanna tell you with money iam strong.
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        Aishaejo
                        from Chennai, Tamil Nadu
                        Jun 22, 2022
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                        Address: Pondicherry

                        I booked 2 tickets for adade sundara at PVR Pondicherry. The amount was deducted but then I couldn't find the tickets in the app nor sms.
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          Abhishekivon007
                          from Chennai, Tamil Nadu
                          Jun 21, 2022
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                          We are waiting for more dhan 45 mins the show posted in book my show was 11:20 for the movie Adade Sundara @ Ampa Sky walk PVR amjikarai chennai.
                          Waiting for more than 45 mins still not opened and no reasons specified for delay. Poor service
                          Date of show:[protected]
                          Time of show provided: 11:20
                          Current time :11:50
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            Velmurugan Loganathan
                            Jun 19, 2022
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                            I booked 2 tickets on SPI cinemas(PVR) app amounting to Rs.437.48 via UPI. The payment was processed but after the payment, the app shows no tickets or the history if my tickets are booked. The customer support is not picking calls. I don't know how to initiate a refund.
                            +1 photos
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                              S
                              Jun 19, 2022
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                              Address: Ward no 9 nurpur,distt Kangra hp 176202

                              Amount got deducted but to tickets not. Booked
                              +1 photos
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                Gowtham07B
                                Jun 19, 2022
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                                Booked 3 tickets on 18.06.2022 for Thor movie on 7th july. Paid through debit card. Money was deducted but did not receive any confirmation. Requesting refund.
                                +1 photos
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                                  Akash Aditya
                                  Jun 19, 2022
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                                  I had booked for "Adade sundara (2022)", 3:00PM show on 19/06/2022 in PVR VR MALL Chennai, and the amount was deducted but the ticket was not received. Kindly look into it
                                  +2 photos
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                                    siddie
                                    from Haldwani, Uttarakhand
                                    Jun 19, 2022
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                                    Address: Noida, Logix, pvr gold

                                    Someone booked me tickets for bhool bhulayya2 on Saturday, 1:35pm show in Rajnigandha gold logix noida.
                                    In the middle of movie, the server comes with a large size popcorn saying - you booked these with your tickets so here it is, pls take these popcorn. Since I hadnot booked my tickets + I was busy watching movie, I had no idea if it was included in the tickets or not.
                                    Once the movie was about to end, he gave me a bill of those popcorn. I said I never ordered them, you said they came with tickets so I consumed.
                                    He then kept saying No you have to pay, it’s your fault. Why did you consume!
                                    Anyway, In the end I paid but going to take this matter very Seriously. It’s so Unfair. Charging customers for something they never ordered and misbehaving with them.
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      venkatesh sg
                                      Jun 16, 2022
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                                      Address: Chennai

                                      Dear sir.

                                      I have booked a four tickets for vikram movie in pvr cinema skls mall redhills. I paid the payment through netbanking even payment also successful amount also debited Rs. 866 in my account. But still tickets nit received. So please get my back my tickets or even my money.
                                      PVR Cinemas customer support has been notified about the posted complaint.
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