PVR Cinemas Complaints & Reviews

Was booking ticket for the Movie VIKRAM on the PVR app the ticket didn't get booked but the amount got deducted from bank. Called the PVR customer care number but no one picked the call no message or call from their side
Amount deduct: 650.22
Screen: sathyam 8.05am Jun 05...

AC is not switched on in PVR Moosarambagh...

Toilets r very dirty....

Pvr has charged me parking charges even though I have valid movie ticket . PVR Ripples Vijaywada. Proofs has been attached ....

I visited PVR today, May 30 and ordered popcorn. They asked me to pay Rs. 490 and said that the PVR microwave popcorn is free. When I came home, I checked the bill that I received on my phone and saw that they have actually charged Rs. 74 for the free microwave popcorn. I got doubtful and checked my previous bills on the app and could see that I've been always charged extra for the popcorn I buy. I always buy a Popcorn+Pepsi combo and one...

I had booked 2 tickets for top gun 2 on 30th May, 2022 for 1st June at PVR Lulu Gold, Ernakulam, Kerala. The money was debited from my account but the tickets were not confirmed. Kindly refund the money as quickly as possible and awaiting a speedy response. I'm attaching a screenshot for reference....

I purchased Veg Dimsum 6N - Rs190 and Combo 450ml - Rs191.79 and small popcorn salted 40grm - Rs248.21, total amount was Rs630,
But at seat they given only 5N against 6N in Veg Dimsum.
After complaining to counter and Manager they said it was by mistake and said to refund money of Rs190.
My question why they did too big mistake, first I given Rs 190 for 6Pcs and after that I found only 5Pcs, how can they do this. They...

I didnot get my order in time as well as manager is not responding properly. They are showing attitude and negligence towards the customers, today including me so many more then 3 people faced same issue. The bill you gave is missing, is said to have gone somewhere. They clashed with us that we had no seat number, no bill if we asked loudly.
I want the action towards the issue.

See we are sending you a copy of the bill...

I have tried booking tickets and snacks for an value of Rs.2303.64, amount got debited and tickets were not booked
Also got a message saying that money will be refunded but still money is not refunded
Pls do the needful...

As on dated[protected]...The show must be start on 10:00 Am...After 20 minutes also show not started please consider this complain and try to make better timing......

I had to get a refund of rupees 840 which I've still not received. Its been more than 45 days now....

A guy on quora is telling people that pvr have cameras installed in audis. While your vice president AK gulati had claimed such claims in 2014. What are the facts ? Specifically about ranchi theatre. Because one of my friend said an employee was saying that they have cctv inside audis in Ranchi PVR....

I have ordered 3 regular popcorn And i have got 3 only
In this bill it is mentioned 4 regular popcorn
Please check this bill
Transaction no.= 15811214...

I was booked the H24, H25 2 elite tickets for Don movie at SPI S2 perambur Chennai May 25, 11.40 am, cash was out to pvr cinemas but seem as transaction failed Rs. 433.48 didn't receive the ticket yet, then i tried the same seats again and paid the same amount, amount reduced from my bank account then again transaction failed, didn't receive the ticket, again I tried the same seats, amount paid, transaction failed, didn't receive any tickets,...

We were asked to leave the running movie show KGF2(Hindi) held on 23rd May 2022 6.40pm @ PVR, Escape Cinemas, EA, Chennai, because of some wrong booking date, updated in the system by Mr.Samson, Mr.Rajkumar and Mr.Surya. We had confirmed movie tickets for 23rd May but in message & PVR Mobile app the date was updated as 17th May, for which booking was made on 18th May2022. In spite of ticket availability (half of the theater was empty), we...

Today dated 23rd May 2022 at 19:10pm at Oberoi Mall Goregaon East outlet [Mumbai] ticket counter I had pathetic experience and unprofessional behaviour by your staff Mr Suraj (Entertainment host-as mentioned on his batch).
I was waiting it the queue since 10 minutes as there was only 1 counter open for ticket booking.I wanted to book a morning show for Wednesday dated 25th May for Bhool Bhulaiya movie but Mr suraj refused it as he...

1. This is to bring to your notice and put on record that I had booked movie ticket in the month of March 2022 for five people in your theatre at Goregaon (East), Mumbai. Before booking the tickets, I was informed by your team that there is a provision for electronic wheelchair in the movie theatre for senior citizen and disable person. On the basis of assurance given by your team, I had booked 5 tickets for the movie RRR. The said ticket...

On 22 May, 2022, me & my husband ordered french fries, large pepsi, veg burger - total bill Rs.930. I gave my card for payment & when I asked for bill, i was told that I'll get the bill via message on the phone. I haven't received it, I gave my phone no. also.
As per the PVR policy, i want a refund of the amount paid. It was displayed on their screens, "If you don't get the bill, your order is on us."
I visited PVR City centre...

The manager named Ashok at edm anand vihar rejected my request to refill my cold drink.
I bought cold drink and popcorn with invoice number 0034355. I only requested to refill coldrink but the managet bluntly rejected my request. I want proper action for this...

Worst experience by PVR
Yesterday I visited at PVR Centra Mall, Chandigarh to watch a movie with my family the air conditioner was not working there we even complained to the person in charge there but still no action was taken se we had to leave the movie in half...