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PVR Cinemas Complaints & Reviews

www.pvrcinemas.com
1.6
Updated: Nov 21, 2025
Complaints 2469
Resolved
789
Unresolved
1680
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PVR Cinemas reviews & complaints page 34

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D
Dr Deepa Parikh
Jun 9, 2022
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Address: Chani Deep cinema

Please give the attention please in pvr cinemas coldrink price is rs 220 is very rate because it's 10 times higher than market price and please don't cheat with people's
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    V
    viku0414
    from Pune, Maharashtra
    Jun 9, 2022
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    Address: Phoenix market City pune

    I booked movie jurrassic world in pvr app and after two days i started to cancel the tickets due to family problem. While i cancelling the tickets it showing always please try again. They are not cancelling my tickets and no refund options. It means pvr making fraud to the customer
    Please help me to cancel the tickets

    My tickets attached please check it
    +1 photos
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      S
      Shriyaa Bhat
      Jun 8, 2022
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      Address: Mumbai

      I paid for the ticket but I didn't get any message giving me my e ticket. It said transaction failed but the money has been debited. What do I do?
      PVR Cinemas customer support has been notified about the posted complaint.
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        S
        Sree0athi
        from Chennai, Tamil Nadu
        Jun 8, 2022
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        I booked a ticket for Jurassic World Dominion Movie in pvr app but no confirmation received in app or mail but my payment was successful and money got deducted
        +1 photos
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          G
          Gouthamvasudevan
          from Chennai, Tamil Nadu
          Jun 8, 2022
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          I booked 2 tickets via the PVR app and the transaction went through and the money got deducted but the tickets weren’t booked. I got a pop up saying the money will be refunded. But still now I haven’t got my money.
          Please help me with this.
          Mobile number - [protected]
          Mail id - [protected]@gmail.com
          +1 photos
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            S
            Sumit Kapse
            Jun 8, 2022
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            Address: PVR CITY ONE MALL PIMPRI PUNE

            During transaction of 400 rupeee through paytm UPI the link of got expired but money got deducted but not received to pvr cimemas. The staff of PVR said that it will refund within 14 hrs but still I have not received money yet.
            Address: PVR city one mall, pimpri, pune.

            My order id :MH41519900

            Wallet reference number :[protected]

            I have attached screenshot for your reference of receipt of transaction.
            I hope you will consider my request.
            Refund the money as soon as possible.
            +1 photos
            Jun 9, 2022
            Complaint marked as Resolved 
            PVR Cinemas customer support has been notified about the posted complaint.
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              S
              Sumit Kapse
              Jun 8, 2022
              Resolved
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              Address: PVR City one mall pimpri pune

              During transaction of 400 rupeee through paytm UPI the link of got expired but money got deducted but not received to pvr cimemas on 07 june 2022. The staff of PVR said that it will refund within 14 hrs but still I have not received money yet.
              My order id :MH41519900
              Wallet reference number :[protected]
              I have attached screenshot for your reference of receipt of transaction.
              I hope you will consider my request.
              +1 photos
              Jun 9, 2022
              Complaint marked as Resolved 
              PVR Cinemas customer support has been notified about the posted complaint.
              Jun 08, 2022
              Updated by Sumit Kapse               This is the transaction receipt

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                P
                Priya_14
                from Hyderabad, Andhra Pradesh
                Jun 8, 2022
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                I had enrolled for PVR privilege program on 15-Dec-2021 and in the T&C, it was mentioned that "Members will receive a voucher of Free Privilege Popcorn (Salted) on first transaction of INR.100 or greater, post enrolment".

                I booked tickets using PVR website on 26-may-2022and paid Rs.400, however I have still not received the voucher for popcorn and do not see the voucher in the Privilege section in the Profile. I have not received any message about the Privilege Popcorn as well. Please check and resolve this issue.
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                  M
                  MitaliGupta11
                  from Delhi, Delhi
                  Jun 8, 2022
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                  Address: New Delhi

                  I had booked a ticket for Jurassic World for 11th June and the e ticket link that I was provided working back then but now if I'm opening it is, it's not working. I have reached out to pvr support on twitter but after asking for more info ( which I provided ) they are neither replying to my tweets nor my DM's. I have reached out on WhatsApp and email address provided as well but with same result. Please provide a solution as soon as possible.
                  +1 photos
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                    V
                    Venumadhav27
                    Jun 7, 2022
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                    Address: 8-3-234/A/576 sri krishna nagar, Yousufguda, Hyderabad, Own residence

                    I've booked my ticket through Google pay still didn't received it.
                    +1 photos
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                      I
                      Ishu omar
                      from Kanpur, Uttar Pradesh
                      Jun 6, 2022
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                      Address: Saket nagar

                      Compulsion of adding food stuff along with movie ticket. Due to that overcharged tickets
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                        S
                        Shaby Bhai
                        from Mumbai, Maharashtra
                        Jun 6, 2022
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                        Address: Oberoi Mall Goregaon East

                        Today i went in oberoi pvr in goregaon east there i ordered pepsi they charged me 350 rs for pepsi and 350 for popcorns they are charging double and triple to the customers.pls kindly solve this issue as soon as possible.
                        Thankyou
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                          Uddeshya tiwari
                          from Bareilly, Uttar Pradesh
                          Jun 6, 2022
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                          Address: Pvr cinemas Phenoix mall bareilly uttar pradesh

                          I orderd 170 rupee coffee which is not presentable and even tastes bad.Food is overprised and staff is not friendly. I order 2 cup of coffee and a cup of tea which took decades to get me and were even cold and when i asked them to microwave it the staff annoyingly took my complaint and take another decade to give itback to me
                          +1 photos
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                            S
                            Sarthak@1613
                            Jun 6, 2022
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                            Address: Plot No X1, X2, MIDC, Ekmat Chowk, Barshi Rd, Latur, Maharashtra 413512
                            Website: www.pvrcinemas.com

                            On 3rd June I purchased 2 ticket of MAJOR in PVR CINEMAS LATUR. The show was in morning the ticket was of 110 each i, e 220 for to so i done payment by card but the staff over there handed me the 2 pvr peri peri peanuts which cost. Of 20 inspite of my refusing and after that I said i don't want it then she told me. Sir we have made bill of this now you have to take this. Very disappointed with pvr service you are just selling your products forcefully I told this matter to another staff member but he also refused to answer my questions. I will never visit pvr cinema ever. The transaction ID of tickets was 7275206
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                              S
                              Solon Kumar Das
                              Jun 6, 2022
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                              We ordered 3 plates of momos. 1 veg momo and 2 chicken momos. All of them were such waste quality momos. Stale chicken and cold food. And that too charging 1300 for the 3 plates.

                              I am ok to pay that much for good food. But it is the worst quality momo i ever had.

                              I want a refund for these dishes.
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                                M
                                mvinod57
                                from Chennai, Tamil Nadu
                                Jun 5, 2022
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                                Website: www.pvrcinemas.com

                                I booked for Vikram tamil movie in S2 Perambur for 6:30 pm show on 7th June, 2022. When I paid through GPay, amount got debited from my account but i didn't get ticket confirmation message. Transaction ID:[protected]. Please do the needful for refund of my deducted amount.
                                This is the second time I am facing a issue. Worst online ticket booking experience in PVR website and App.
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                                  H
                                  Hemalnath
                                  from Chennai, Tamil Nadu
                                  Jun 5, 2022
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                                  I booked my tickets today bt my privelage points have not been added could u please look into this
                                  +2 photos
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                                    V
                                    vivek raj aditya
                                    Jun 5, 2022
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                                    Address: Phonix pvr alambagh lucknow

                                    Sir I have taken a ticket for major movie telgu with English subtitle in pvr phonix alambagh
                                    But movie play in telgu but subtitle not play and my money is waste
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                                      Y
                                      Yash Manapure
                                      Jun 5, 2022
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                                      [protected]
                                      Nagpur PVR .
                                      Screen -4.
                                      Show timing- 2pm.

                                      During the booking of show they asked for money without mentioning that popcorn will be given along with ticket.ticket of 3 will be only rs 390 but they asked for 490 without telling it.as per competition act guidelines it is compulsory to disclose MRP and it is Non fair trade activity.
                                      So it is my humble request to pls issue full refund of rs.500 asap without any delay .
                                      Thank You.

                                      My upi -[protected]@ybl
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                                        R
                                        Rishabh Hurkat
                                        Jun 4, 2022
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                                        Address: Sandesh cinemax, malegaon

                                        The theatre seats are in very bad conditions...Please look to it as it creates a very bad experience in movie.
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