Claimed

PVR Cinemas Complaints & Reviews

1.6
Updated: Jan 2, 2026
Complaints 2481
Resolved
790
Unresolved
1691
Contacts

File a complaint to PVR Cinemas

Having problems with PVR Cinemas?

File a complaint and get it resolved by PVR Cinemas customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PVR Cinemas reviews & complaints page 34

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Alen55
from Kochi, Kerala
Jun 14, 2022
Report
Copy

I had been to PVR kochi, lulu mall, ernakulam for the 12:35 PM show of the Vikram movie and urfotunately i forgot to take my headphones which worths 3000 rs from my seat and i realised it when I reached home i did calll them and reported it immediately so they can go and collect it from my seat and they said they will give me a call back after searching it but i call them after 3 minutes they they said ty checked and could not find it . How could they go inside that big theatre and check within that short time I'm pretty sure they didn't, then I called them several times they are not. Even picking my call, your service really disappointed me and I lost my 3k rs item just because of their irresponsibility, what should I do
now if they could chk the item when I called they would have get it
PVR Cinemas customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rakhul RS
    Jun 14, 2022
    Report
    Copy

    Q10 seat is broken and it’s very inconvenient to sit ….this is really a worst experience in vr chennai
    PVR Cinemas customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kuber SK
      Jun 13, 2022
      Report
      Copy

      I would like to file a complaint against an employee Ganesh Kumar from SPI palazzo. They had blocked all the budget ticket for a 10.50 pm show and didn't give us the budget ticket, which was directed by government to support for economically backward people. But all the budget seats were not filled. It is clear that the theatre itself booked its budget tickets and forcing customers to buy elite tickets.
      PVR Cinemas customer support has been notified about the posted complaint.
      Helpful
      2 other people found this review helpful
      2 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        viveksr1204
        from Bhopal, Madhya Pradesh
        Jun 12, 2022
        Report
        Copy

        Address: Bhopal, Kolar road

        Hi,
        I booked a Show of Movie- Major on Saturday 11 June 2022, 4 PM in PVR Aura mall, Bhopal location
        Issue: The Air conditioner of the theatre was not working at all, when complained about it to the management, they said that there is Technical glitch, but my concern is How can you allow a run a Show with such issues where we can not even enjoy the movie even aftet paying our harf earned money for it.

        Booking id- AURA[protected]

        Thanks,
        Vivek Rajput
        PVR Cinemas customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Selvan nethra
          Jun 12, 2022
          Report
          Copy

          Booking details
          Name: Selvan R
          Email: [protected]@gmail.com
          Ticket booked date: 01 June 2022
          Movie watched Date: 11th June 2022
          Movie: Charlie 777
          Timing: 3pm to 6pm
          PVR mall name: Vaishnavi mall, yeshwantpur

          Subject: provided fake/expired food coupon of 450rs

          Complainant:

          When we visited movie on 11th June, with the food coupon which was provided with the tickets. But when we tried to redeem coupon they executive stated the coupon was expired.

          Post which contacted PVR customer care, they did not respond appropriately, they avoided the chat without resolution. Did not gave and explanations
          PVR Cinemas customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            rahil k
            Jun 12, 2022
            Report
            Copy

            How dare she told like that, then I was very anger, also I had going to complain against PVR cinemas, Lakshmi pride hubli - karnataka, I had convenced my self to not issue this matter for a single security lady's rubbish word, also I called manager he's not listening my words he telling their company protocol, I told yes you have your company protocol, is this right to tell are you having bomb this is your company protocol, my wife is very disappointed for that lady rubbish talk, I never go to PVR cinemas, third class security system . First you have to train your employees how to behave with costomer. Third class thinking employees. Don't worry I'm not filed case about this matter, educate your employees for don't play religious game in business area.
            PVR Cinemas customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sheetal jajoriya
              Jun 12, 2022
              Report
              Copy

              Address: E 948 dwarka sector 7 near vishal mega mart

              Dear team
              I am complaining about ticket charges by PVR cinema on my last show ...they ask for 3d plus IMAX screen charges but when we reached in the theater found screen projection is very and no 3D effect feeling due to low projection
              We want our money back

              PVR Vegas mall movie time was 8.40 pm for jurassic world on 12th Junn 2022
              PVR Cinemas customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                Harsh Nayan Nanda
                from Pune, Maharashtra
                Jun 12, 2022
                Report
                Copy

                Address: PVR cinema’s Phoenix market city Viman nagar pune

                Hi Team,
                I have booked tickets of VIKRAM HIT LIST (HINDI)(2D) on 6 June 2022 of 7:30 PM show, location PVR Market City Pune.
                However while entering the premises the security personnel asked us to deposit the food item.
                Upon enquiring with with manager I insisted on the changes law on the same he didn’t allowed us to carry the food items and asked us to cooperate by submitting the packed food item which i was carrying.

                Could you please look into the issue and advice on the same.
                PVR Cinemas customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vijith Menon
                  Jun 12, 2022
                  Report
                  Copy

                  I had booked tickets for a 3D movie at PVR citi mall Andheri. The experience was way bad as the screen print was not full screen. It doesn't seem fair for paying such a huge amount and then viewing the movie in almost cut screen with black borders.

                  Contact for reference: [protected]@gmail.com.
                  PVR Cinemas customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    illa sainadh
                    Jun 11, 2022
                    Report
                    Copy

                    Address: Pvr forum Kukatpally hyderabad

                    Pvr kukatpally in forum sujana mall charged 310 for 675ml pepsi which too much for customer.these people wont change please make strong action
                    PVR Cinemas customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rannjeet Chaturvedi (Pathak)
                      Jun 10, 2022
                      Report
                      Copy

                      Went for the Jurassic Park movie af PVR Icon Luxe, the movie quality was very poor, aspect ratio was small and screen was only 75% used.

                      The lady in charge said its the problem for distributor. If it is so then why show the movie and take full money from consumer.

                      Date 10th June 2022
                      Show 8:30 pm
                      Screen 6
                      PVR Cinemas customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        richa kujur
                        Jun 9, 2022
                        Report
                        Copy

                        Address: Pune

                        I am trying to access bills of two transaction
                        12716223 And 12715937 but unable to.

                        I need the bills to claim.
                        Please help
                        PVR Cinemas customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dr Deepa Parikh
                          Jun 9, 2022
                          Report
                          Copy

                          Address: Chani Deep cinema

                          Please give the attention please in pvr cinemas coldrink price is rs 220 is very rate because it's 10 times higher than market price and please don't cheat with people's
                          PVR Cinemas customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            viku0414
                            from Pune, Maharashtra
                            Jun 9, 2022
                            Report
                            Copy

                            Address: Phoenix market City pune

                            I booked movie jurrassic world in pvr app and after two days i started to cancel the tickets due to family problem. While i cancelling the tickets it showing always please try again. They are not cancelling my tickets and no refund options. It means pvr making fraud to the customer
                            Please help me to cancel the tickets

                            My tickets attached please check it
                            PVR Cinemas customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shriyaa Bhat
                              Jun 8, 2022
                              Report
                              Copy

                              Address: Mumbai

                              I paid for the ticket but I didn't get any message giving me my e ticket. It said transaction failed but the money has been debited. What do I do?
                              PVR Cinemas customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sree0athi
                                from Chennai, Tamil Nadu
                                Jun 8, 2022
                                Report
                                Copy

                                I booked a ticket for Jurassic World Dominion Movie in pvr app but no confirmation received in app or mail but my payment was successful and money got deducted
                                PVR Cinemas customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Gouthamvasudevan
                                  from Chennai, Tamil Nadu
                                  Jun 8, 2022
                                  Report
                                  Copy

                                  I booked 2 tickets via the PVR app and the transaction went through and the money got deducted but the tickets weren’t booked. I got a pop up saying the money will be refunded. But still now I haven’t got my money.
                                  Please help me with this.
                                  Mobile number - [protected]
                                  Mail id - [protected]@gmail.com
                                  PVR Cinemas customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sumit Kapse
                                    Jun 8, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: PVR CITY ONE MALL PIMPRI PUNE

                                    During transaction of 400 rupeee through paytm UPI the link of got expired but money got deducted but not received to pvr cimemas. The staff of PVR said that it will refund within 14 hrs but still I have not received money yet.
                                    Address: PVR city one mall, pimpri, pune.

                                    My order id :MH41519900

                                    Wallet reference number :[protected]

                                    I have attached screenshot for your reference of receipt of transaction.
                                    I hope you will consider my request.
                                    Refund the money as soon as possible.
                                    Jun 9, 2022
                                    Complaint marked as Resolved 
                                    PVR Cinemas customer support has been notified about the posted complaint.
                                    Helpful
                                    2 other people found this review helpful
                                    2 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sumit Kapse
                                      Jun 8, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: PVR City one mall pimpri pune

                                      During transaction of 400 rupeee through paytm UPI the link of got expired but money got deducted but not received to pvr cimemas on 07 june 2022. The staff of PVR said that it will refund within 14 hrs but still I have not received money yet.
                                      My order id :MH41519900
                                      Wallet reference number :[protected]
                                      I have attached screenshot for your reference of receipt of transaction.
                                      I hope you will consider my request.
                                      Jun 9, 2022
                                      Complaint marked as Resolved 
                                      PVR Cinemas customer support has been notified about the posted complaint.
                                      Jun 08, 2022
                                      Updated by Sumit Kapse
                                      This is the transaction receipt

                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Priya_14
                                        from Hyderabad, Andhra Pradesh
                                        Jun 8, 2022
                                        Report
                                        Copy

                                        I had enrolled for PVR privilege program on 15-Dec-2021 and in the T&C, it was mentioned that "Members will receive a voucher of Free Privilege Popcorn (Salted) on first transaction of INR.100 or greater, post enrolment".

                                        I booked tickets using PVR website on 26-may-2022and paid Rs.400, however I have still not received the voucher for popcorn and do not see the voucher in the Privilege section in the Profile. I have not received any message about the Privilege Popcorn as well. Please check and resolve this issue.
                                        PVR Cinemas customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit