So far, so good. PVR Cinemas is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope PVR Cinemas will keep up the work and continue to help more customers with their concerns even better 🤝
I tried to book my ticket on PVR app on 3 Jun 22 money is debited from my account but ticket is not booked and again I tried to book my ticket and again same thing happened so in this process I lost my 5070 rs without booking any ticket. I want my money back. Pls look into the matter. Thanku.
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PVR Cinemas customer support has been notified about the posted complaint.
I had booked 4 tickets for bhool bhulaiya 2 at PVR KC jammu. The booking failed but the amount of 1483.21 was deducted from my SBI account on 3 june, 2022 at 11:55:13 under transaction number[protected]. It wiil be great if i get my refund as soon as possible.
Name: Sushant Sahni
Email Id: [protected]@gmail.com
phone no: [protected]
PVR Cinemas customer support has been notified about the posted complaint.
We did the booking for Top Gun Maverick movie from PVR app and also from PVR cinemas website … for 4.40pm show 3rd June 2022 PVR 4DX PVR Orion malkeswaram bangalore
In the app it was displaying 4.40 pm show for June 3rd 2022 and hence intiated the booking . First booking did at 9.58 am on 2nd june 2022 and the amount of Rs 863.28 got deducted from my credit card account but we didnt get confirmation on the booking from the...
Money was deducted but tickets not booked. Request for Refund.
Booked 5 tickets for Vikram movie for the the show in PVR cinemas, VR mall, anna nagar on 04.06.2022 for Rs.983.70/- by debit card payment through google pay. Amount got debited from the account. This failed transaction amount is not credited back into my account.
I request you to take necessary action for the refund of the failed transaction amount.
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Jun 3, 2022
Complaint marked as Resolved
Amount not refunded
PVR Cinemas customer support has been notified about the posted complaint.
Did a booking twice for Top [protected]@ 8.10 pm on 2.6.22 at Palladium, lower Parel, Mumbai. Paid via net banking once for 800 (website) & second for 700, (App). Total Rs 1500/-
trans ID[protected], Amt Rs 800/-
trans ID[protected]. Amt Rs 700/-
Not recd ticket confirmation nor refund
I was booking tickets and I put the star pass coupon in which I won on 94.3 Radio One for Top Gun Maverick. I had lost power and the next time, I was unable to use the coupon. I would like to receive another coupon of equivalent value which can be used to book any seat class.
My email is [protected]@outlook.com and this incident happened on June 3.
I hope your company shall help me in this regard as I was very excited to this movie in your theatre.
Regards
Divyanshu Bansal
PVR Cinemas customer support has been notified about the posted complaint.
I had booked 4 tickets through pvr website, the ticket amount was debited but the booking was not confirmed or cancelled .
it would be great if the money will be refunded as soon as possible
Jun 3, 2022
Complaint marked as Resolved
the money has been refunded within the next hour
PVR Cinemas customer support has been notified about the posted complaint.
Today I have booked four tickets via online ticket booking PVR app and my money got deducted from my account but my ticket has not been confirmed still and i tried messaging to PVR customer care and there was no response still now its 1077 rs am so worried with the poor service of PVR
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PVR Cinemas customer support has been notified about the posted complaint.
I mad 3 tickets on pvr app amounting to Rs.803.58 via UPI. Thr payment was processed but after the payment, the app shows no tickets or the history if my tickets booked. The customer support is not picking calls. I don't know how to initiate a refund also.
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Jun 3, 2022
Complaint marked as Resolved
Refund was processed and credit back to my account.
PVR Cinemas customer support has been notified about the posted complaint.
I booked 2 tickets for Vikram for 4th June, at sathyam royapettah. My payment was successful via Googlepay, when redirected to pvr application, the tickets weren't processed and the booking failed. Havent received the tickets yet, Kindly refund the amount or take necessary action revet the tickets at the earliest
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PVR Cinemas customer support has been notified about the posted complaint.
Movie Tickets Transaction failed. But Money got debited.
I have booked, Vikram movie june 4, 7:30am show. Two tickets in chennai s2 perambur. Money got debited but transaction failed. Here is the transaction id - S45640245
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PVR Cinemas customer support has been notified about the posted complaint.
I have booked 2 tickets for Samrat Prithiviraj for 4th June, 2022, 0755 pm show today at 1116 am online. Seat nos.8 and M9. I have paid Rs 990.92 for the tickets and it has been deducted from my ICICI Bank credit card.
Booked 3 tickets for Vikram movie for 7PM show in SPI Cinemas, Royapettah on 05.06.2022 for Rs.587.88/- by credit card payment through net banking. Amount got debited from account but seats were not blocked/confirmed and no booking message was received. This failed transaction amount is not credited back into my account.
I request you to take necessary action for the refund of the failed transaction amount.
PVR Cinemas customer support has been notified about the posted complaint.
Was booking ticket for the Movie VIKRAM on the PVR app the ticket didn't get booked but the amount got deducted from bank. Called
Was booking ticket for the Movie VIKRAM on the PVR app the ticket didn't get booked but the amount got deducted from bank. Called the PVR customer care number but no one picked the call no message or call from their side
Amount deduct: 650.22
Screen: sathyam 8.05am Jun 05
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PVR Cinemas customer support has been notified about the posted complaint.
