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PVR Cinemas Complaints & Reviews

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Last updated Apr 22, 2024
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PVR Cinemas reviews & complaints page 35

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T
Truevee
May 18, 2022
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Regarding privilege points

As I am booking lot of movie tickets in pvr cinemas through their mobile app.but iam not getting any privilege points for that. As iam already a member in that particular program. When I purchase any food and beverages in pvr that time the points getting added but not when iam booking the ticket. Then what's the use of running this kind of programs when you are unable to do such things. I think this is also one kind of a scam where you are...
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Rogith
from Chennai, Tamil Nadu
May 18, 2022
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Money Transferred but ticket hasn't received.

I was booking a Don movie at Palazzo in the PVR cinemas app. The money was transferred but the ticket hasn't been booked....
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S
Sud2000
May 16, 2022
Dec 19, 2022
This thread was updated on Dec 19, 2022
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Unable to view e-Bill Provided bY PVR

I needed a copy of the e-Bill Provided at PVR Cinemas, Providence Mall, Pondicherry for reimbursement purposes. I am unable to view it at the link sent. Transaction number, and bill URL attached for reference

Please click on the below link to get your FnB transaction receipt https://cutt.ly/qG9MJht .

Transaction No: 1771992...
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P
Premlazarus17
from Kothagudem, Andhra Pradesh
May 16, 2022
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Refund of money for amount deducted

Address:VR Punjab mall, Mohali, Punjab

I Prem Lazarus have paid ₹270 for caramel popcorn in VR Punjab mall, on 25 March 2022. The amount was debited from my bank account but was not shown in the PVR system. So they issued a receipt and said the amount will be refunded in 7 working days. But was not yet refunded. Kindly refund the amount which I paid for the caramel pop corn....
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Address:PVR Cinemas ,Orion Mall, Bangalore, India
Website:www.pvrcinemas.com

I was booking two tickets for KGF 2 on April 17, 2022. Money was deducted from my account but no tickets were assigned to us.It popped a message saying that "If money is deducted it will be refunded within seven working days".

but its been nearly a month now still haven't got my money back.I also contacted my bank for the same but they told that its PVR side issue.
pls resolve this issue and give back my money.
br...
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I've booked a movie ticket dated 12th June 4:15 pm show. Although my payment got deducted and was successful through UPI, I didn't receive any ticket confirmation email from PVR, nor did I receive any response upon submitting this issue to the PVR authorities.
Requesting a refund ASAP. attached are my payment details for reference. Please resolve this issue ASAP...
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A
Ahyaslam
from New Delhi, Delhi
May 16, 2022
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Regarding timing changed at PVR, Saket

Address:Saket, PVR
Website:www.pvrcinemas.com

I booked 2 tickets for 9:45 AM for 14th may but after sometime the movie timing changed from 9:45 to 9:00 and received call from Saket, PVR in which person said that movie timing has been changed due to some circumstances and asked if Im comfortable with the timing or not after that I said him tha I could attend the movie that early as I have some other work to attend to so i told him to cancel the movie ticket and refund my full amount....
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A
Ashna S
May 15, 2022
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Money paid but tickets not confirmed

Address:pvr cinemas

Hello,
I had made a transaction through UPI ID for 4 tickets to the movie DON for the date May 16 9:55PM at the Providence Mall, Pondicherry and the tickets were booked on May 15 10:51 PM through UPI. The money was debited from the bank account but the ticket confirmation is not recieved, I am also attaching a screenshot of the transaction without the transaction details as it is personal information and however can be sent if asked...
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Prashant Jalan
May 15, 2022
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Surcharge in movie ticket

Address:Pvr cinemas,Diamond plaza mall,Kolkata

Last night went for a movie at Pvr cinemas, diamond plaza, kolkata for 10.15 show.Seen the price at pvr website 220 per ticket, as i got late for booking so went to the box office for the ticket the guy there said for the same ticket for rs 320, when i asked for the surcharge he said you have to take a compulsory food [protected]@150 which is already included in the [protected]@320.Can i know the reason if i do not wish to take the food coupon am i...
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N
Nambi Raja K
May 15, 2022
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Worst specialities

I am nambiraja [protected]
I booked one ticket for don (tamil) in your pvr theater on 14.05.22
You allotted seat no. D15
Audi05, Amps mall, nelson manikam road chennai-29
Seat speciality is very very worst and damaged i am feeling not comfortable.
I know pvr is big group please change the seat immediately otherwise dont allotted to anyone....
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N
Nambi Raja K
May 15, 2022
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Facility related

I am nambiraja [protected]
I booked one ticket for don (tamil) in your pvr theater
You allotted seat no. D15
Audi05, Amps mall, nelson manikam road chennai-29
Seat speciality is very very worst and damaged i am feeling comport
I know pvr is big group please change the seat immediately otherwise dont allotted to anyone.

Thanks
Nambiraja
Tirunelveli-627103...
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K
Kevin Karan
May 15, 2022
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Snow doesn't start on time, annoying ads

PVR S2 Mallapur theatre provide the worst theatre experience, showw doesn't start on time annoying ads show must start on time 3:50 pm there were still playing ads at 3:50 that too at full volume. These people are ruining movie experience, charging high prices...
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V
Vij Anuj
May 15, 2022
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False saying and cheating with customers

I have visited pvr pathankot on 14 may my ticket was booked at 10.10 show in interval my kids demanding for popcorn and Pepsi so I went to pvr food court as such every one know pvr food is bit expensive but for kids everything I asked the attendant for 5 popcorn and 5 Pepsi he charged me 1000 rs for this . I asked him for bill .where is the bill than he asked me for my number after forcing many times he send me the bill on my number. When...
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A
Aryan sri
from GHAZIABAD, Uttar Pradesh
May 14, 2022
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Extra charge

I am aryan i was bought two tickets of dr strange in ghaziabad vaishali sec 3 pvr 14 /may/2022 our total is 450 with gst but they give us popcorn packets forcefully with extra charge is it compulsory Or not...
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B
Balamurali Viswanathan
May 14, 2022
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Interval was very short, stall were crowded. Manager was arrogant

Interval was very short, stall were crowded. Manager was arrogant

Bengaluru PVR Soul Spirit Mall
Screen 3
DON Movie
11:30am 14th May 2022...
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S
Salunamujayu
from CHENNAI, Tamil Nadu
May 13, 2022
May 13, 2022
This thread was updated on May 13, 2022
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Tickets issue

This is the worst experience in pvr cinemas Ampa skywalk today l booked 3 tickets for movie Don at 7.05 p. m ( seat no. B3;B4;B16)show but the same all 3 tickets were sold to some other persons and when we reported to staff he also checked those tickets but confused and he told to sit in row A. I got very much irritated. This is the way treating pvr cinemas customers??Because of this we missed 15 min movie and also got frustrated...
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Bhanu Kalyan Prasad T
May 12, 2022
May 12, 2022
This thread was updated on May 12, 2022
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Against refund

Address:Pvr srikanya narsipatnam.

I've booked a movie ticket dated 12th April 2022 6.30 pm KGF chapter 2 show. Although, my payment got deducted 2 times amount is 600 and 450 was successful through UPI, I didn't receive any ticket confirmation email from PVR, nor did I receive any response upon submitting this issue to the PVR authorities.
Requesting for a refund ASAP. attached my payment details for reference. Please resolve this issue ASAP....
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S
Sanket001
May 12, 2022
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Food not provided

Trans No: 3323291

Invoice No: 0041708
These are my details but not provided food
Refund amount and compensate for it...
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R
Reshma P R
from Ernakulam, Kerala
May 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount was deducted from my account but ticket was not booked

On 11th May 2022 I book four movie ticket for the film Jana Gana Mana in LuLu gold Ernakulam. I paid the amount through Paytm wallet the amount was 1721.84. Amount was detected from my account but the ticket was not booked. Kindly refund the amount as soon as possible to my account I am attaching the screenshot of the transaction...
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Vibhore Gupta
May 12, 2022
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Excess money charged at PVR Bareilly Phoenix Mall

Address:BAREILLY

Today on 11th May 2022 I went to PVR Bareilly to watch Movie (KGF -2) at show time of 10:50 PM. The Price of one ticket is Rs.220.00 as per online platform such as PAYTM, BOOK MY SHOW.

I asked the staff at the Booking Counter for one ticket. I offered 250 Rupees, The Staff was so rude / unprofessional asked me to pay Rs.290.00 for one ticket.

I urged that the price of one ticket is Rs.220.00 then how you can...
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