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PVR Cinemas Complaints & Reviews

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Updated: Jan 2, 2026
Complaints 2480
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PVR Cinemas reviews & complaints page 35

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V
Venumadhav27
Jun 7, 2022
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Address: 8-3-234/A/576 sri krishna nagar, Yousufguda, Hyderabad, Own residence

I've booked my ticket through Google pay still didn't received it.
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    Ishu omar
    from Kanpur, Uttar Pradesh
    Jun 6, 2022
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    Address: Saket nagar

    Compulsion of adding food stuff along with movie ticket. Due to that overcharged tickets
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      S
      Shaby Bhai
      from Mumbai, Maharashtra
      Jun 6, 2022
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      Address: Oberoi Mall Goregaon East

      Today i went in oberoi pvr in goregaon east there i ordered pepsi they charged me 350 rs for pepsi and 350 for popcorns they are charging double and triple to the customers.pls kindly solve this issue as soon as possible.
      Thankyou
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        Uddeshya tiwari
        from Bareilly, Uttar Pradesh
        Jun 6, 2022
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        Address: Pvr cinemas Phenoix mall bareilly uttar pradesh

        I orderd 170 rupee coffee which is not presentable and even tastes bad.Food is overprised and staff is not friendly. I order 2 cup of coffee and a cup of tea which took decades to get me and were even cold and when i asked them to microwave it the staff annoyingly took my complaint and take another decade to give itback to me
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          S
          Sarthak@1613
          Jun 6, 2022
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          Address: Plot No X1, X2, MIDC, Ekmat Chowk, Barshi Rd, Latur, Maharashtra 413512
          Website: www.pvrcinemas.com

          On 3rd June I purchased 2 ticket of MAJOR in PVR CINEMAS LATUR. The show was in morning the ticket was of 110 each i, e 220 for to so i done payment by card but the staff over there handed me the 2 pvr peri peri peanuts which cost. Of 20 inspite of my refusing and after that I said i don't want it then she told me. Sir we have made bill of this now you have to take this. Very disappointed with pvr service you are just selling your products forcefully I told this matter to another staff member but he also refused to answer my questions. I will never visit pvr cinema ever. The transaction ID of tickets was 7275206
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            S
            Solon Kumar Das
            Jun 6, 2022
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            We ordered 3 plates of momos. 1 veg momo and 2 chicken momos. All of them were such waste quality momos. Stale chicken and cold food. And that too charging 1300 for the 3 plates.

            I am ok to pay that much for good food. But it is the worst quality momo i ever had.

            I want a refund for these dishes.
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              M
              mvinod57
              from Chennai, Tamil Nadu
              Jun 5, 2022
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              Website: www.pvrcinemas.com

              I booked for Vikram tamil movie in S2 Perambur for 6:30 pm show on 7th June, 2022. When I paid through GPay, amount got debited from my account but i didn't get ticket confirmation message. Transaction ID:[protected]. Please do the needful for refund of my deducted amount.
              This is the second time I am facing a issue. Worst online ticket booking experience in PVR website and App.
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                H
                Hemalnath
                from Chennai, Tamil Nadu
                Jun 5, 2022
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                I booked my tickets today bt my privelage points have not been added could u please look into this
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                  V
                  vivek raj aditya
                  Jun 5, 2022
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                  Address: Phonix pvr alambagh lucknow

                  Sir I have taken a ticket for major movie telgu with English subtitle in pvr phonix alambagh
                  But movie play in telgu but subtitle not play and my money is waste
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                    Y
                    Yash Manapure
                    Jun 5, 2022
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                    [protected]
                    Nagpur PVR .
                    Screen -4.
                    Show timing- 2pm.

                    During the booking of show they asked for money without mentioning that popcorn will be given along with ticket.ticket of 3 will be only rs 390 but they asked for 490 without telling it.as per competition act guidelines it is compulsory to disclose MRP and it is Non fair trade activity.
                    So it is my humble request to pls issue full refund of rs.500 asap without any delay .
                    Thank You.

                    My upi -[protected]@ybl
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                      R
                      Rishabh Hurkat
                      Jun 4, 2022
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                      Address: Sandesh cinemax, malegaon

                      The theatre seats are in very bad conditions...Please look to it as it creates a very bad experience in movie.
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                        R
                        Rathi sonu
                        Jun 4, 2022
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                        I tried to book my ticket on PVR app on 3 Jun 22 money is debited from my account but ticket is not booked and again I tried to book my ticket and again same thing happened so in this process I lost my 5070 rs without booking any ticket. I want my money back. Pls look into the matter. Thanku.
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                          S
                          SAI JAANU
                          Jun 3, 2022
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                          Address: NARISPATANAM

                          Movie show About 10.30 Pm.But Till Now Started It's Time About 11.20 pm...
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                            Piyush Bohra
                            Jun 3, 2022
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                            Not got free privileged popcorn tub as mention In the terms according to which after joining membership I would get free popcorn tub voucher
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                              S
                              Sushant Sahni28
                              from Jammu, Jammu and Kashmir
                              Jun 3, 2022
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                              Address: Jammu

                              I had booked 4 tickets for bhool bhulaiya 2 at PVR KC jammu. The booking failed but the amount of 1483.21 was deducted from my SBI account on 3 june, 2022 at 11:55:13 under transaction number[protected]. It wiil be great if i get my refund as soon as possible.
                              Name: Sushant Sahni
                              Email Id: [protected]@gmail.com
                              phone no: [protected]
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                                Nags K
                                Jun 3, 2022
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                                Booking issues and refund issues

                                We did the booking for Top Gun Maverick movie from PVR app and also from PVR cinemas website … for 4.40pm show 3rd June 2022 PVR 4DX PVR Orion malkeswaram bangalore

                                In the app it was displaying 4.40 pm show for June 3rd 2022 and hence intiated the booking . First booking did at 9.58 am on 2nd june 2022 and the amount of Rs 863.28 got deducted from my credit card account but we didnt get confirmation on the booking from the...
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                                K
                                Karthik3129
                                Jun 3, 2022
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                                Resolved

                                Booked 5 tickets for Vikram movie for the the show in PVR cinemas, VR mall, anna nagar on 04.06.2022 for Rs.983.70/- by debit card payment through google pay. Amount got debited from the account. This failed transaction amount is not credited back into my account.
                                I request you to take necessary action for the refund of the failed transaction amount.
                                +1 photos
                                Jun 3, 2022
                                Complaint marked as Resolved 
                                Amount not refunded
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                                  V
                                  vjmira
                                  from Mumbai, Maharashtra
                                  Jun 3, 2022
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                                  Did a booking twice for Top [protected]@ 8.10 pm on 2.6.22 at Palladium, lower Parel, Mumbai. Paid via net banking once for 800 (website) & second for 700, (App). Total Rs 1500/-

                                  trans ID[protected], Amt Rs 800/-
                                  trans ID[protected]. Amt Rs 700/-
                                  Not recd ticket confirmation nor refund

                                  Name; Vijay Mirani
                                  Email: [protected]@gmail.com
                                  Cell: [protected]
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    D
                                    divyanshubansal
                                    Jun 3, 2022
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                                    I was booking tickets and I put the star pass coupon in which I won on 94.3 Radio One for Top Gun Maverick. I had lost power and the next time, I was unable to use the coupon. I would like to receive another coupon of equivalent value which can be used to book any seat class.
                                    My email is [protected]@outlook.com and this incident happened on June 3.
                                    I hope your company shall help me in this regard as I was very excited to this movie in your theatre.
                                    Regards
                                    Divyanshu Bansal
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                                      sushmitha srikanth
                                      Jun 2, 2022
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                                      Address: india

                                      I had booked 4 tickets through pvr website, the ticket amount was debited but the booking was not confirmed or cancelled .
                                      it would be great if the money will be refunded as soon as possible
                                      Jun 3, 2022
                                      Complaint marked as Resolved 
                                      the money has been refunded within the next hour
                                      PVR Cinemas customer support has been notified about the posted complaint.
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