Submit a Complaint
Claimed

PVR Cinemas Complaints & Reviews

www.pvrcinemas.com
1.6
Updated: Jan 2, 2026
Complaints 2481
Resolved
790
Unresolved
1691
So far, so good. PVR Cinemas is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope PVR Cinemas will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to PVR Cinemas

Having problems with PVR Cinemas?

File a complaint and get it resolved by PVR Cinemas customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Cinema
PVR Cinemas

PVR Cinemas reviews & complaints page 35

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
MitaliGupta11
from Delhi, Delhi
Jun 8, 2022
Report
Copy

Address: New Delhi

I had booked a ticket for Jurassic World for 11th June and the e ticket link that I was provided working back then but now if I'm opening it is, it's not working. I have reached out to pvr support on twitter but after asking for more info ( which I provided ) they are neither replying to my tweets nor my DM's. I have reached out on WhatsApp and email address provided as well but with same result. Please provide a solution as soon as possible.
PVR Cinemas customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Venumadhav27
    Jun 7, 2022
    Report
    Copy

    Address: 8-3-234/A/576 sri krishna nagar, Yousufguda, Hyderabad, Own residence

    I've booked my ticket through Google pay still didn't received it.
    PVR Cinemas customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      I
      Ishu omar
      from Kanpur, Uttar Pradesh
      Jun 6, 2022
      Report
      Copy

      Address: Saket nagar

      Compulsion of adding food stuff along with movie ticket. Due to that overcharged tickets
      PVR Cinemas customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shaby Bhai
        from Mumbai, Maharashtra
        Jun 6, 2022
        Report
        Copy

        Address: Oberoi Mall Goregaon East

        Today i went in oberoi pvr in goregaon east there i ordered pepsi they charged me 350 rs for pepsi and 350 for popcorns they are charging double and triple to the customers.pls kindly solve this issue as soon as possible.
        Thankyou
        PVR Cinemas customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          U
          Uddeshya tiwari
          from Bareilly, Uttar Pradesh
          Jun 6, 2022
          Report
          Copy

          Address: Pvr cinemas Phenoix mall bareilly uttar pradesh

          I orderd 170 rupee coffee which is not presentable and even tastes bad.Food is overprised and staff is not friendly. I order 2 cup of coffee and a cup of tea which took decades to get me and were even cold and when i asked them to microwave it the staff annoyingly took my complaint and take another decade to give itback to me
          PVR Cinemas customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sarthak@1613
            Jun 6, 2022
            Report
            Copy

            Address: Plot No X1, X2, MIDC, Ekmat Chowk, Barshi Rd, Latur, Maharashtra 413512
            Website: www.pvrcinemas.com

            On 3rd June I purchased 2 ticket of MAJOR in PVR CINEMAS LATUR. The show was in morning the ticket was of 110 each i, e 220 for to so i done payment by card but the staff over there handed me the 2 pvr peri peri peanuts which cost. Of 20 inspite of my refusing and after that I said i don't want it then she told me. Sir we have made bill of this now you have to take this. Very disappointed with pvr service you are just selling your products forcefully I told this matter to another staff member but he also refused to answer my questions. I will never visit pvr cinema ever. The transaction ID of tickets was 7275206
            PVR Cinemas customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Solon Kumar Das
              Jun 6, 2022
              Report
              Copy

              We ordered 3 plates of momos. 1 veg momo and 2 chicken momos. All of them were such waste quality momos. Stale chicken and cold food. And that too charging 1300 for the 3 plates.

              I am ok to pay that much for good food. But it is the worst quality momo i ever had.

              I want a refund for these dishes.
              PVR Cinemas customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                mvinod57
                from Chennai, Tamil Nadu
                Jun 5, 2022
                Report
                Copy

                Website: www.pvrcinemas.com

                I booked for Vikram tamil movie in S2 Perambur for 6:30 pm show on 7th June, 2022. When I paid through GPay, amount got debited from my account but i didn't get ticket confirmation message. Transaction ID:[protected]. Please do the needful for refund of my deducted amount.
                This is the second time I am facing a issue. Worst online ticket booking experience in PVR website and App.
                PVR Cinemas customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Hemalnath
                  from Chennai, Tamil Nadu
                  Jun 5, 2022
                  Report
                  Copy

                  I booked my tickets today bt my privelage points have not been added could u please look into this
                  PVR Cinemas customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    vivek raj aditya
                    Jun 5, 2022
                    Report
                    Copy

                    Address: Phonix pvr alambagh lucknow

                    Sir I have taken a ticket for major movie telgu with English subtitle in pvr phonix alambagh
                    But movie play in telgu but subtitle not play and my money is waste
                    PVR Cinemas customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Y
                      Yash Manapure
                      Jun 5, 2022
                      Report
                      Copy

                      [protected]
                      Nagpur PVR .
                      Screen -4.
                      Show timing- 2pm.

                      During the booking of show they asked for money without mentioning that popcorn will be given along with ticket.ticket of 3 will be only rs 390 but they asked for 490 without telling it.as per competition act guidelines it is compulsory to disclose MRP and it is Non fair trade activity.
                      So it is my humble request to pls issue full refund of rs.500 asap without any delay .
                      Thank You.

                      My upi -[protected]@ybl
                      PVR Cinemas customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rishabh Hurkat
                        Jun 4, 2022
                        Report
                        Copy

                        Address: Sandesh cinemax, malegaon

                        The theatre seats are in very bad conditions...Please look to it as it creates a very bad experience in movie.
                        PVR Cinemas customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rathi sonu
                          Jun 4, 2022
                          Report
                          Copy

                          I tried to book my ticket on PVR app on 3 Jun 22 money is debited from my account but ticket is not booked and again I tried to book my ticket and again same thing happened so in this process I lost my 5070 rs without booking any ticket. I want my money back. Pls look into the matter. Thanku.
                          PVR Cinemas customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            SAI JAANU
                            Jun 3, 2022
                            Report
                            Copy

                            Address: NARISPATANAM

                            Movie show About 10.30 Pm.But Till Now Started It's Time About 11.20 pm...
                            PVR Cinemas customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Piyush Bohra
                              Jun 3, 2022
                              Report
                              Copy

                              Not got free privileged popcorn tub as mention In the terms according to which after joining membership I would get free popcorn tub voucher
                              PVR Cinemas customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sushant Sahni28
                                from Jammu, Jammu and Kashmir
                                Jun 3, 2022
                                Report
                                Copy

                                Address: Jammu

                                I had booked 4 tickets for bhool bhulaiya 2 at PVR KC jammu. The booking failed but the amount of 1483.21 was deducted from my SBI account on 3 june, 2022 at 11:55:13 under transaction number[protected]. It wiil be great if i get my refund as soon as possible.
                                Name: Sushant Sahni
                                Email Id: [protected]@gmail.com
                                phone no: [protected]
                                PVR Cinemas customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nags K
                                  Jun 3, 2022
                                  Report
                                  Copy

                                  Booking issues and refund issues

                                  We did the booking for Top Gun Maverick movie from PVR app and also from PVR cinemas website … for 4.40pm show 3rd June 2022 PVR 4DX PVR Orion malkeswaram bangalore

                                  In the app it was displaying 4.40 pm show for June 3rd 2022 and hence intiated the booking . First booking did at 9.58 am on 2nd june 2022 and the amount of Rs 863.28 got deducted from my credit card account but we didnt get confirmation on the booking from the...
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy
                                  K
                                  Karthik3129
                                  Jun 3, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Booked 5 tickets for Vikram movie for the the show in PVR cinemas, VR mall, anna nagar on 04.06.2022 for Rs.983.70/- by debit card payment through google pay. Amount got debited from the account. This failed transaction amount is not credited back into my account.
                                  I request you to take necessary action for the refund of the failed transaction amount.
                                  Jun 3, 2022
                                  Complaint marked as Resolved 
                                  Amount not refunded
                                  PVR Cinemas customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    vjmira
                                    from Mumbai, Maharashtra
                                    Jun 3, 2022
                                    Report
                                    Copy

                                    Did a booking twice for Top [protected]@ 8.10 pm on 2.6.22 at Palladium, lower Parel, Mumbai. Paid via net banking once for 800 (website) & second for 700, (App). Total Rs 1500/-

                                    trans ID[protected], Amt Rs 800/-
                                    trans ID[protected]. Amt Rs 700/-
                                    Not recd ticket confirmation nor refund

                                    Name; Vijay Mirani
                                    Email: [protected]@gmail.com
                                    Cell: [protected]
                                    PVR Cinemas customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      divyanshubansal
                                      Jun 3, 2022
                                      Report
                                      Copy

                                      I was booking tickets and I put the star pass coupon in which I won on 94.3 Radio One for Top Gun Maverick. I had lost power and the next time, I was unable to use the coupon. I would like to receive another coupon of equivalent value which can be used to book any seat class.
                                      My email is [protected]@outlook.com and this incident happened on June 3.
                                      I hope your company shall help me in this regard as I was very excited to this movie in your theatre.
                                      Regards
                                      Divyanshu Bansal
                                      PVR Cinemas customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Big Cinemas
                                        1.9
                                        (127)
                                        Vela Cinema
                                        1
                                        (3)
                                        Cinemax
                                        1.9
                                        (112)