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PVR Cinemas Complaints & Reviews

1.6
Updated: Apr 7, 2026
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PVR Cinemas reviews & complaints page 39

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A
Arun7677
from Bokaro Steel City, Jharkhand
May 9, 2022
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Address: Block A4th Floor Building no. 9 DLF Cyber CityPhase III GURGAON : 122002

Have booked 2 tickets Doctor Strange Multiverse of Madness at 1:20pm on PVR application for 5th May 2022 in PVR Bokaro, and made my payment with the help of Paytm wallet. My money has been deducted but there is no ticket showing in my PVR account.
Booking I'd[protected]
Phone no. [protected]
Email - [protected]@gmail.com
PVR Cinemas customer support has been notified about the posted complaint.
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    E
    Elvovo
    from Kottayam, Kerala
    May 9, 2022
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    I booked two tickets on Friday 7, May 2022 for an English movie playing on Sat 8 May 2022 at 01:45pm. The booking was not successful, I did not get my tickets or any confirmation whatsoever but the amount 860rupees was deducted from my account.

    I went to the PVR lulu mall the next day of the movie, they told me they did not receive anything from my number or email and they cannot find me on their system. They again told them I would get my refund, even now I did not receive anything. Please help.
    PVR Cinemas customer support has been notified about the posted complaint.
    Thank you, the issue is resolved
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      S
      shekhar utkarsh
      May 8, 2022
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      PVR Cinema in pavilion mall shivajinagar did not allow us to carry water bottle inside theat.
      PVR Cinemas customer support has been notified about the posted complaint.
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        G
        GurKirpalsingh
        May 7, 2022
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        Address: Ludhiana silver arc mall

        Hi sir/madam my name is Gurkirpal singh and iam working on bbc counter in silver arc mall at Ludhiana from 31 October to till 18 December nd due to this i leave this counter and i say please give me my all salary but they give me one month salary i am asking my supervisor please sir meri salery dila do muje paise chaihe vo na mera call pick kr te hai na salary dete hai maine apne counter owner ravi shukla ji se bi iss bare mein batt ki uno ne bi muje koi jwab nhi dia main apni salry December se ajj tkk mang raha hu plz app mere jo 18 din lage hai unki salry dilva dije main apka bhut bhut thank full rahu ga hameshan
        PVR Cinemas customer support has been notified about the posted complaint.
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          N
          Noeleen
          from Pune, Maharashtra
          May 6, 2022
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          Address: Pune

          I had booked ticket at PVR, Phoenix high street mall Pune. For the movie doctor strange in the multiverse of madness. Ticket was booked on 6th May 2022. For the 7th May 1.40 pm show. We paid in cash for two tickets. Rs 680only. The tickets had to be messaged to us but we haven’t received the same. At [protected].
          PVR Cinemas customer support has been notified about the posted complaint.
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            R
            R.S.B
            May 6, 2022
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            Address: The pavillion mall Pune

            I lost my wallet on 6th May 2022, approximately at 7:30-45pm. Audi- 1, PVR cinema - The pavillion mall, Pune.
            It was a Wrangler, Dark blue colour wallet. I have my debit visa card, adhar card, pancard, driving licence, gym membership cards and around 500 rupees cash.
            Name - Ritvik Singh Banchta
            Contact number- [protected] / [protected]
            PVR Cinemas customer support has been notified about the posted complaint.
            May 06, 2022
            Updated by R.S.B
            Seat number - j9-10
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              1
              175_ Shrikant
              May 6, 2022
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              Address: PVR ravoli , CP , Delhi

              Video was stopped many times in between movie. There was no 3D view. Very bad quality. Audio was also of some other video.
              Worst experience I have ever experienced in my life
              I want my money back
              PVR Cinemas customer support has been notified about the posted complaint.
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                A
                Ayush kumar patel
                May 6, 2022
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                Address: PVR Rivoli ,CP new delhi

                Error in 3D view, movie being stopped from time to time, blurry video
                PVR Cinemas customer support has been notified about the posted complaint.
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                  A
                  Amish Nanda
                  May 5, 2022
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                  I didn't get my pvr points for the movie i just booked 2 tickets for doctor strange multiverse in madnes
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    H
                    Hitesh1731
                    May 4, 2022
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                    Address: 103, first floor, lahu sadan Sabe gaon

                    I have booked 4 tickets for Dr strange multiverse of madness and I don't get massage from pvr please help me i am scared cause I have paid 1680 rs
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      S
                      Syed eshan ali
                      from Bareilly, Uttar Pradesh
                      May 4, 2022
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                      Address: Old city Bareilly

                      Mentally harassment
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        S
                        Syed eshan ali
                        from Bareilly, Uttar Pradesh
                        May 4, 2022
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                        Address: Syed Eshan Ali h no. 107 Chand Manzel semal Khera shahmatganj old city Bareilly

                        Mentally Harassment
                        PVR Cinemas customer support has been notified about the posted complaint.
                        Refund my money
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                          N
                          Navik1818
                          from Bilaspur, Chhattisgarh
                          May 3, 2022
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                          Address: Bilaspur Rama Magnato Mall

                          I was on my way to watch movie Jursey in PVR-Bilaspur after work. I reached the enterance 5-mins before the scheduled time of the start of movie. There’s this regular security check, where they never allow you to outside food in cinema hall. A rule which we all have gotten used to. But what I never knew is that PVR also has rule which doesn’t allow you to carry your laptops inside the theater. The worst part is that the staff there are very rude. They will point you the rule written somewhere on some wall saying carrying laptops inside the theatre is prohibited.
                          I was ok with that . So I asked them where I can submit my laptop. The staff rudely told me that give us in writing that management will not be responsible for the loss of the laptop .
                          They person behaved so rudely with us and literally said bad words to us.
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            S
                            Sowmya Nair
                            May 3, 2022
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                            Address: Celebration Mall
                            Website: consumercomplaint.In

                            I have done double payment for my food item and they said I will get the refund soon but I didn't get it yet
                            This is the transaction ID 5844943
                            Plz help me and provide me with the refund
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              S
                              Sowmya Nair
                              May 3, 2022
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                              Address: Celebration mall

                              I have done double payment for my food item and they said I will get the refund soon but I didn't get it yet.
                              This is the transaction ID 5844943
                              PVR Cinemas customer support has been notified about the posted complaint.
                              May 03, 2022
                              Updated by Sowmya Nair
                              Plz help
                              May 03, 2022
                              Updated by Sowmya Nair
                              When Did I get the refund
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                                I
                                Indian_79
                                May 2, 2022
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                                Pvr dehradun beverage desk guys are overcharging us in the name following covid protocol for not issuing physical bills. Upon denying giving phone numbers (because they send unwamted sms later) physical bill was nor delivered. Upon asking forceabily the guy has overcharged and was unable to exlain the bill details. Desk incharge ajay. Reporting manager paras was defending him labelling as a mistake instead of accepting as a deliberate attempt. Bill no: 0030547 (dated 02/05/2022). Pvr portal to accept complaints not working. Covid has already caused so much pain to society and pvr is increasing that agony of people minting black money under the shadow of covid. Shamefull, pathetic. They refunded the money but the amount from they have made in covid protocol shadow is enormous.
                                Physical bills shall be made available till the covid protocols are relaxed.
                                PVR Cinemas customer support has been notified about the posted complaint.
                                May 02, 2022
                                Updated by Indian_79
                                pvr portal for accepting complaints not working !!

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                                  B
                                  browny
                                  from Chengam, Tamil Nadu
                                  May 2, 2022
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                                  Hi.. This is Anupriya.. Today I visited PVR CINEMAS in Vega City Mall, Banergetta road, I paid Extra Rs.100 for getting popcorn.. For Rs.280 I paid 380 by mistakenly.. Pls consider this and try to refund back..
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    Bhuvaneshg
                                    from Chennai, Tamil Nadu
                                    May 1, 2022
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                                    Address: Pvr chennai

                                    On 13/4/2022 I try to book ticket and food using PVR app. But the transaction is failed and no tickets where booked... In that failed transaction I have try to redeemed ₹50 coupon which I earned with my earlier transaction. Since no ticket booked the voucher suppose to refund but so far it is not refunded. I already raise complain and feedback in pvr app so far no resolution provided..
                                    My details: [protected]@gmail.com
                                    Phone: [protected]
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      S
                                      suhas2906
                                      from Vijayawada, Andhra Pradesh
                                      May 1, 2022
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                                      I have booked 3 tickets at PVR Vijayawada for RRR Mar 1st, 3:45pm show through PVR app. Money got deducted but I have not received tickets.
                                      PVR Cinemas customer support has been notified about the posted complaint.
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                                        nitin barot
                                        from Vadodara, Gujarat
                                        May 1, 2022
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                                        Address: 31,suncity Paradise,manjalpur,vadodara,

                                        Please 😌 find the my payment TRN FOR booking even i don't get booking confirmation
                                        PVR Cinemas customer support has been notified about the posted complaint.
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