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PVR Cinemas Complaints & Reviews

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Updated: Jan 2, 2026
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PVR Cinemas reviews & complaints page 39

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1
175_ Shrikant
May 6, 2022
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Address: PVR ravoli , CP , Delhi

Video was stopped many times in between movie. There was no 3D view. Very bad quality. Audio was also of some other video.
Worst experience I have ever experienced in my life
I want my money back
PVR Cinemas customer support has been notified about the posted complaint.
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    A
    Ayush kumar patel
    May 6, 2022
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    Address: PVR Rivoli ,CP new delhi

    Error in 3D view, movie being stopped from time to time, blurry video
    PVR Cinemas customer support has been notified about the posted complaint.
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      A
      Amish Nanda
      May 5, 2022
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      I didn't get my pvr points for the movie i just booked 2 tickets for doctor strange multiverse in madnes
      PVR Cinemas customer support has been notified about the posted complaint.
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        H
        Hitesh1731
        May 4, 2022
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        Address: 103, first floor, lahu sadan Sabe gaon

        I have booked 4 tickets for Dr strange multiverse of madness and I don't get massage from pvr please help me i am scared cause I have paid 1680 rs
        PVR Cinemas customer support has been notified about the posted complaint.
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          S
          Syed eshan ali
          from Bareilly, Uttar Pradesh
          May 4, 2022
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          Address: Old city Bareilly

          Mentally harassment
          PVR Cinemas customer support has been notified about the posted complaint.
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            S
            Syed eshan ali
            from Bareilly, Uttar Pradesh
            May 4, 2022
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            Address: Syed Eshan Ali h no. 107 Chand Manzel semal Khera shahmatganj old city Bareilly

            Mentally Harassment
            PVR Cinemas customer support has been notified about the posted complaint.
            Refund my money
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              N
              Navik1818
              from Bilaspur, Chhattisgarh
              May 3, 2022
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              Address: Bilaspur Rama Magnato Mall

              I was on my way to watch movie Jursey in PVR-Bilaspur after work. I reached the enterance 5-mins before the scheduled time of the start of movie. There’s this regular security check, where they never allow you to outside food in cinema hall. A rule which we all have gotten used to. But what I never knew is that PVR also has rule which doesn’t allow you to carry your laptops inside the theater. The worst part is that the staff there are very rude. They will point you the rule written somewhere on some wall saying carrying laptops inside the theatre is prohibited.
              I was ok with that . So I asked them where I can submit my laptop. The staff rudely told me that give us in writing that management will not be responsible for the loss of the laptop .
              They person behaved so rudely with us and literally said bad words to us.
              PVR Cinemas customer support has been notified about the posted complaint.
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                S
                Sowmya Nair
                May 3, 2022
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                Address: Celebration Mall
                Website: consumercomplaint.In

                I have done double payment for my food item and they said I will get the refund soon but I didn't get it yet
                This is the transaction ID 5844943
                Plz help me and provide me with the refund
                PVR Cinemas customer support has been notified about the posted complaint.
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                  S
                  Sowmya Nair
                  May 3, 2022
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                  Address: Celebration mall

                  I have done double payment for my food item and they said I will get the refund soon but I didn't get it yet.
                  This is the transaction ID 5844943
                  PVR Cinemas customer support has been notified about the posted complaint.
                  May 03, 2022
                  Updated by Sowmya Nair
                  Plz help
                  May 03, 2022
                  Updated by Sowmya Nair
                  When Did I get the refund
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                    I
                    Indian_79
                    May 2, 2022
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                    Pvr dehradun beverage desk guys are overcharging us in the name following covid protocol for not issuing physical bills. Upon denying giving phone numbers (because they send unwamted sms later) physical bill was nor delivered. Upon asking forceabily the guy has overcharged and was unable to exlain the bill details. Desk incharge ajay. Reporting manager paras was defending him labelling as a mistake instead of accepting as a deliberate attempt. Bill no: 0030547 (dated 02/05/2022). Pvr portal to accept complaints not working. Covid has already caused so much pain to society and pvr is increasing that agony of people minting black money under the shadow of covid. Shamefull, pathetic. They refunded the money but the amount from they have made in covid protocol shadow is enormous.
                    Physical bills shall be made available till the covid protocols are relaxed.
                    PVR Cinemas customer support has been notified about the posted complaint.
                    May 02, 2022
                    Updated by Indian_79
                    pvr portal for accepting complaints not working !!

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                      B
                      browny
                      from Chengam, Tamil Nadu
                      May 2, 2022
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                      Hi.. This is Anupriya.. Today I visited PVR CINEMAS in Vega City Mall, Banergetta road, I paid Extra Rs.100 for getting popcorn.. For Rs.280 I paid 380 by mistakenly.. Pls consider this and try to refund back..
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        B
                        Bhuvaneshg
                        from Chennai, Tamil Nadu
                        May 1, 2022
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                        Address: Pvr chennai

                        On 13/4/2022 I try to book ticket and food using PVR app. But the transaction is failed and no tickets where booked... In that failed transaction I have try to redeemed ₹50 coupon which I earned with my earlier transaction. Since no ticket booked the voucher suppose to refund but so far it is not refunded. I already raise complain and feedback in pvr app so far no resolution provided..
                        My details: [protected]@gmail.com
                        Phone: [protected]
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          S
                          suhas2906
                          from Vijayawada, Andhra Pradesh
                          May 1, 2022
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                          I have booked 3 tickets at PVR Vijayawada for RRR Mar 1st, 3:45pm show through PVR app. Money got deducted but I have not received tickets.
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            nitin barot
                            from Vadodara, Gujarat
                            May 1, 2022
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                            Address: 31,suncity Paradise,manjalpur,vadodara,

                            Please 😌 find the my payment TRN FOR booking even i don't get booking confirmation
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              S
                              Shinchan19
                              from Jalandhar, Punjab
                              Apr 30, 2022
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                              Address: Jalandhar

                              Today[protected] I've booked 4 tickets, I paid 1394 via UPI, But no booking is showing in my account. They didn't send any notification about payment errors or ticket booking confirmation.
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                K
                                Kirstew23
                                Apr 29, 2022
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                                Not really here. to complain but I just want to see if the company is responding in this kind of situation. you are doing good guys, it is like playing in an online casino like in casinodaysindia.com
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  B
                                  bharadwaj kadapa
                                  Apr 29, 2022
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                                  Address: Bangalore
                                  Website: PVR APP

                                  I have paid for Acharya Movie tickets through Phonepe.Payment was successful, but ticket was not generated...
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    M
                                    Manisha Dhawan
                                    Apr 29, 2022
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                                    Address: Pacific pvr

                                    Butther which they have used is not fresh and smells so bad.
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      A
                                      Arya KR.
                                      Apr 28, 2022
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                                      I tried to book a ticket payment got deducted but booking not confirmed. I booked again and again money got deducted. Please initiate a refund of one transaction.
                                      PVR Cinemas customer support has been notified about the posted complaint.
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                                        C
                                        chandini arul kumar
                                        Apr 27, 2022
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                                        Address: Chennai

                                        Booked tickets via pvr cinemas app on April 11th and made payment through gpay my money got debited from my account and tickets not booked waited for refund as it getting late complained to bank they said merchant not responding so refund cancelled and contact gpay customer care they said to contact merchant or bank. There's not even proper customer care for pvr. Please refund my money
                                        UPI transaction ID:[protected]
                                        Gpay transaction ID:CICAgOCDpLT-EG
                                        PVR Cinemas customer support has been notified about the posted complaint.
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