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PVR Cinemas Complaints & Reviews

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Updated: Nov 21, 2025
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PVR Cinemas reviews & complaints page 39

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S
suhas2906
from Vijayawada, Andhra Pradesh
May 1, 2022
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I have booked 3 tickets at PVR Vijayawada for RRR Mar 1st, 3:45pm show through PVR app. Money got deducted but I have not received tickets.
PVR Cinemas customer support has been notified about the posted complaint.
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    nitin barot
    from Vadodara, Gujarat
    May 1, 2022
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    Address: 31,suncity Paradise,manjalpur,vadodara,

    Please 😌 find the my payment TRN FOR booking even i don't get booking confirmation
    +1 photos
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      Shinchan19
      from Jalandhar, Punjab
      Apr 30, 2022
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      Address: Jalandhar

      Today[protected] I've booked 4 tickets, I paid 1394 via UPI, But no booking is showing in my account. They didn't send any notification about payment errors or ticket booking confirmation.
      PVR Cinemas customer support has been notified about the posted complaint.
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        Kirstew23
        Apr 29, 2022
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        Not really here. to complain but I just want to see if the company is responding in this kind of situation. you are doing good guys, it is like playing in an online casino like in casinodaysindia.com
        PVR Cinemas customer support has been notified about the posted complaint.
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          B
          bharadwaj kadapa
          Apr 29, 2022
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          Address: Bangalore
          Website: PVR APP

          I have paid for Acharya Movie tickets through Phonepe.Payment was successful, but ticket was not generated...
          +1 photos
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            Manisha Dhawan
            Apr 29, 2022
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            Address: Pacific pvr

            Butther which they have used is not fresh and smells so bad.
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              A
              Arya KR.
              Apr 28, 2022
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              I tried to book a ticket payment got deducted but booking not confirmed. I booked again and again money got deducted. Please initiate a refund of one transaction.
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                C
                chandini arul kumar
                Apr 27, 2022
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                Address: Chennai

                Booked tickets via pvr cinemas app on April 11th and made payment through gpay my money got debited from my account and tickets not booked waited for refund as it getting late complained to bank they said merchant not responding so refund cancelled and contact gpay customer care they said to contact merchant or bank. There's not even proper customer care for pvr. Please refund my money
                UPI transaction ID:[protected]
                Gpay transaction ID:CICAgOCDpLT-EG
                +1 photos
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                  RAJ JADAV
                  Apr 27, 2022
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                  I open the app but its not working properly and It’s take more time for open .
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                    V
                    vuppati kranthi
                    Apr 26, 2022
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                    Address: Gachibowli

                    Hello sir,
                    My self kranthi, I had a bad experience while seeing movie on 26th of april, my booking is WFW3CGM, there are so many mosquitoes, I clicked some pics, but I didn’t expected this from PVR cinemas which is leading chain of screens in our state
                    +1 photos
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                      pallavi langer
                      Apr 25, 2022
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                      Address: Pacific mall, dehradun

                      I had come to pacific mall, dehradun on 25th Apr with my family. I asked for the combo offer for 2 pepsi, popcorn and nachos, which was being screened on the screening board. They refused me that it is not available and offered me 2 small Pepsi and small popcorn for Rs 870. I asked the manager named Mr Sunil and he was a confused manager just trying to cheat people. He misbehaved.
                      Kindly take a note and take immediate action.
                      Will put his photo and clipping of pvr dehradun on twitter, if not taken note of this incident...
                      My ticket details r screening of movie on 25th Apr, 4.30pm show of RRR. Seat number J6, J7.
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        Prathmesh yadav
                        Apr 25, 2022
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                        Address: Nagpure

                        I had book the two ticket from the pvr cinema app the amount was deducted twice but no ticket i have got .please help me.
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                          Raj7007
                          Apr 24, 2022
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                          Over charge and extra charge and forced charge

                          I bought the tickets for KGF2 today (24th April 2022) at PVR Bilaspur at Magneto mall.
                          I was charged Rs. 1020 for 2 tickets for premium plus saying that it we are getting add-ons amounting Rs. 300 free. However the same was included in the bill. I requested to delete that cost because I won't be availing the add-ons but my request was forcely denied.
                          I would request PVR cinemas to refund my add-ons charge of Rs.300. Please do...
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                          Gopalsoni143
                          from Davangere, Karnataka
                          Apr 24, 2022
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                          Website: [email protected]

                          Hi, This is Gopal soni..i visited yesterday pvr theater (movie time)near me in davangere city karnataka..2watch KJF 2..during interval i visited the foog counter to buy popcorn..the price was 400per single backet..means they are just make infinite money..buy customer which is wrong ..when i communicate regard this there was no answer..
                          I request consumer forum to take strict action againt it..plz ..[protected]
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                            vsagar2022
                            from Bengaluru, Karnataka
                            Apr 24, 2022
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                            This happened at PVR forum Mall Bangalore. Date 22nd APR 2022. We were watching kgf2 at Audi 1 imax at 630 pm show and we ordered Veg hotdog that was displayed on their menu. Since they were super slow in taking the orders we asked them to serve at our seats in the hall. They served 2 chicken hot dogs and in the dark we could have easily had a bite trusting them but we checked and realised we were served non veg. We are pure vegetarian and serving somebody nonveg is so irresponsible and so careless customer service. We went and showed at the stall and the guy was arguing with us saying all hotdogs are nonveg. When we showed them on their own menu about veg hotdog option he had this foot in the mouth. Probably they still didn't understand the gravity or seriousness of the crime they had committed and the loser was offering us refund as if it will help and reverse the damage.
                            PVR should consider this very serious matter and take necessary actions. If I were you i would have tired the people for the lack of sensetivity.
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                              Ngahpi
                              Apr 22, 2022
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                              Address: PVR select city walk New Delhi

                              Dear Sir/Maam
                              I am complaining about the above mentioned company for making me pay two times for movie tickets. I reach out to them and they asked me to show my transactions and I did, yet, they didnt bother to even address my complaints. The incident took place on the 7th of April 2022.
                              +3 photos
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                              Which PVR is this?
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                                _mesahil
                                from Delhi, Delhi
                                Apr 22, 2022
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                                I am sahil garg, long time user of pvr cinemas app but this time i got disappointed why i needed to call pvr cinemas customer care but i am not able to reach them after 25-30 continuous try
                                since i know the policies and after confirming policy purchased tickets from pvr counter and that was supposed to give me a 50 rs voucher but i didn't receive the same.
                                please assist me with same.
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  Rissa05
                                  from Chennai, Tamil Nadu
                                  Apr 22, 2022
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                                  I tried booking a ticket for Dr. Strange and an amount of Rs. 273 got debited. But after paying, the app did not confirm my ticket and said that it was a bad transaction. But the amount had already been debited from my account. I want my money back. When can I expect a refund?
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    Himavathi YS
                                    from Chennai, Tamil Nadu
                                    Apr 21, 2022
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                                    Address: Pvr palazzo, Vadapalani, chennai

                                    I booked 3 tickets for kgf 2 movie on20.04.2022 by Pvr app my money (rupees 650 ) got debited but I didn’t receive any details regard my ticket and someone booked my ticket the next day. And now I’m requesting for a refund.
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      Ragulcool
                                      from Coimbatore, Tamil Nadu
                                      Apr 20, 2022
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                                      Not received refund after show on April 17th was cancelled is automatically. Been more than 3 days and no refund received.
                                      Transaction ID is T2204171234281886725074
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