PVR Cinemas Complaints & Reviews

At time of booking KGF 2 on 14/04/2022 through PVR App, amount deducted twice from my account but booking not confirm.. neither got refund. Please help To get refund

I was trying to book tickets for KGF 2 yesterday[protected] at PVR-EDM. I paid Rs.470.98 at 6:45 PM through my PAYTM Rupay debit card, my money was debited, and the page showed some error and tickets were not booked. As seats for KGF-2 was getting sold soon, so I paid again to book the tickets and the second time, the tickets were booked successfully. But my money was debited the first time. Please refund the same as when I spoke to Paytm customer care, they told me to contact you as the money is received by the merchant is showing there. I'm still trying to contact your customer care but I'm on hold. There's no way to reach you guys.

On 14/04/2022 at 1:59 pm I booked a ticket for KGF-2 using the pvrcinemas website. I had chosen the PVR theatre in Ampa Skywalk for a 3:00 pm show on 16/04/2022. But, after the transaction was completed there was no confirmation whether the seat was booked or not but the money had been deducted from my account. Kindly, resolve this issue as soon as possible or refund the money.

Terminal Owner Name : PVR LIMITED
Terminal ID : 70026141
Transaction number :[protected]
Amount : 216.74 rupees

I booked 4 tickets of movie RRR on 13/4/22 an amount of ₹1374.64 & a coupon on 50₹ got deducted from my account and tickets dint get booked. I tried calling pvr helpline number but no one is answering the calls. Please help me solving the issue.

I have buyed pvr gift cards in Amazon and i have tried to book tickets in pvr and the server got down and my gift card was redeemed and i did not receive tickets

I booked 4 tickets for kgf chapter 2 online from pvr cinemas.com. My money got deducted from the bank account..but i didn't get any message or email from pvr cinemas. No evidence of my booking in the website. Tried calling customer support but no one seems to be picking up my call. I'm from Hyderabad and tried booking for 6.45 p.m show at sujana forum Mall. My booking was done at 12.45 in the noon.
If you guys don't resolve my issue I'll got on social media.
My amount of 1567 bucks is now with you.

Revert back to me ASAP.
My number- [protected]

I booked movie tickets on 13th April through pvr app twice but amount deducted from my account and not received any tickets both times. So please arrange to refund my money. Thank you

I have booked my tickets through pvr app but i am nkt able to access my tickets nor there is any confirmation of my transaction

Sir yesterday around 7:00 pm, I booked Two tickets for kgf-2 for
Rs.433 /- on the show of Saturday 16 th April, 7:35 AM on, PVR Cinemas - Skywalk, Nelson Manickam Rd, Aminjikarai, Chennai, Tamil Nadu 600029 . The Transaction of the amount was done by Paytm UPI to PVR cinemas, the transaction from Paytm to PVR cinemas was successful and after to the successful transaction, the page returned to the PVR cinemas - Movie tickets App and it was rotating on the screen and after some time, the page showed that tranction was failed, then I checked my booking in PVR app, my ticket confirmation is not there, The money for my two tickets got debited from my UPI account on transaction from my Paytm account to PVR cinemas, But the ticket confirmation was not done or I cannot find the any status of my ticket through email, Message or through the PVR cinemas - Movie tickets app, Here below I attached the proof of the Transaction for the order of my two Tickets of Rs.433.48 /- from my Paytm UPI to PVR cinemas . (UPI Ref no[protected] .Kindly try to solve my problem as soon as possible and do the needful.

Hello! I tried to book 2 tickets of KGF 2 Hindi and after payment it says bad transaction. I tried again and amount deducted again but still no confirmation on tickets.
Please resolve this ASAP.
Thank you !

I booked 2 tickets (Rs. 433.48) on 14/04/2022 for "KGF Chapter 2" movie for 16/04/2022, 6:15 pm show at S2 Perambur Chennai through online. Amount got deducted from my account but i got error message and ticket not booked. Please do the needful for refund of my deducted amount.

PVR account details:
Name: Vinod Kumar
Email: [protected]@gmail.com
Bank reference ID:[protected]

Today 14 April 2022 at 10:21 AM two tickets for Dr Strange was booked
The session expired and money was deducted from bank but tickets were never recieved or any notifications were given.
Please resolve the issue at the earliest and refund is needed for this

I have booked tickets thru PVR website and used my HDFC account net-banking option to pay the ticket price. It is for KGF chapter 2, at 12 pm at PVR Oberoi Mall, Goregaon.

I see the money is deducted from my account, I got text from HDFC but no confirmation from PVR Cinema. Tried calling their helpdesk at +[protected] at least 12 times in the day and found it busy all the time.

Please help, my show is at 12 pm on Apr 15th 2022

Amount of Rs 566/- has been deducted from my account but no ticket is issued. A flash message is displayed that the amount will be credited to your account but not yet recieved.. Transection ref no. Is[protected]. Done from pvr application for movie kgf at pvr shalimar bagh. My no is [protected].

Dear sir/ma'am,

On 14/04/2022 at 1:59 pm I booked a ticket for KGF-2 using the pvrcinemas website. I had chosen the PVR theatre in Ampa Skywalk for a 3:00 pm show on 16/04/2022. But, after the transaction was completed there was no confirmation whether the seat was booked or not but the money had been deducted from my account. Kindly, resolve this issue as soon as possible.

Hi Team,
Its regarding the movie The Kashmir File on 18th March, PVR Guwahati City Center.
The movie was cancelled, but till now no updates of refund. It was told that within 7 days money will be refunded but its almost a month now and no updates of this.
Please help out on this.
Thanks,
Hemanta

Hello team!
This is S Sibaprasad from Rourkela, Odisha. I booked 4 tickets for the movie KGF 2 on 13/4/22 @9.22 pm. As soon as the payment was done, an amount of 927/- was debited from my bank account, but the tickets were not confirmed. The debited amount has not been refunded to my bank account yet. I want the refund amount as soon as possible on an urgent basis.
Thank you!
Mobile - [protected]

Money is deducted 2times from Paytm bank and wallet respectively but no tickets are booked please refund the money immediately it's importantfor me...

Money is debited from my account but I haven't received the tickets from pvr cinema.

Payment done for RRR movie but no confirmation email or msg has been sent till now. Refund my money as soon as possible. Bad customer service. No contact details of customer service. Really disappointed.
Refund it asap!.