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PVR Cinemas Complaints & Reviews

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Last updated Apr 11, 2024
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PVR Cinemas reviews & complaints page 42

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R
Rscandy
from Manali, Tamil Nadu
Apr 14, 2022
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Tickets not booking but Money is debited

Yesterday Only debited cash Rs. 866 but ticket not bokked
UPI REF[protected]
so please refund my money
This is very important money.....
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V
Vinay031994
from Pune, Maharashtra
Apr 14, 2022
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Voucher and Amount deducted Ticket not received

Address:Pune

14/04/2022
[protected]
I had book KGF 2, One Ticket worth 400 with my pvr passport and 55 Taxes and fees. I have not received the ticket and me voucher is showing I have used it.

I want the ticket or receive the voucher amount plus the amount deducted....
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D
Dimple Anubhav Jain
Apr 14, 2022
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Amount deducted but tickets not booked

I have paid the amount from Paytm and tickets not booked yet. I have the amount for KGF movie for PVR Shalimar Bagh Delhi dated 16 April 2022 for timing 4:40. But still i didn't recieved any ticket booking. I am attaching the Paytm payment receipt with this mail. Kindly do the needful and solve the issue as soon as possible....
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Vamsi mannaru
from Vijayawada, Andhra Pradesh
Apr 14, 2022
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Money deducted but tickets are not booked

Yesterday evening i tried to book tickets for kgf-2 movie in pvr cinemas app. My money got deducted but tickets are not booked.Please return my money....
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M
mathan krish
Apr 14, 2022
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Amount debited

Address:Velachery

Im book for kgf 2 in pvr app
Amount debit but tickets not recevied
I want immediate refund...
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H
Harishomega
Apr 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund

Address:Spectrum Mall, No 114 A/114 B, 2nd Floor, Paper Mills Road, Perambur, Chennai - 600011 (Near Venus Market)

I had booked 3 tickets for kgf 2 in pvr app on april 14 2022 11.49 AM, the total amount was 550.22 .Money got deducted from my account but ticket didnt got generated so i tried another time, next time also total amount was 550.22 on 11.55 AM .Money got deducted and ticket didnt generated, the transaction ID'S are S21964164 & S22011570 .So kindly refund my total amount of 1100.44 as soon as possible....
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P
Parthisss
Apr 14, 2022
Apr 15, 2022
This thread was updated on Apr 15, 2022
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Need refund for date apr-13

Booked tickets money got deducted but not received tickets.. Need refund.. Rs 1083 paid thru paytm….
Work on this ASAP ..This really CHEAP worst waste PVR cinemas that you guys don’t have prpoer communication and proper protocol for handling this kind of issue.. With this damm stupid infra u occupy all theatres in city and troubling ppl like hell.....
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B
Banapreetam
from Guwahati, Assam
Apr 14, 2022
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Didn't receive the ticket but money deducted.

Address:City Centre Mall, GS Road Christan Basti, Guwahati Assam

Money is deducted from the account but didn't received my ticket and confirmation email. I booked 3 tickets for KGF CHAPTER 2 but till now I haven't received my ticket.
I tried to contact the customer care but nobody responded, no one responded the call....
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Abhishek 24071999
Apr 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding the booking for movie ticket amount deducted but tickets not confirmed

Address:#122 BHOOIKA LAYOUT BEHIND KIRLOSKAR LAYOUT HESARAGHATTA MAIN ROAD

I wish to complain about Movie ticket booking issue that I purchased on 14.04.2022 through PVR Mobile App.
I am complaining because the amount was deducted from my bank account but didnt reflected in the PVR App.I even tried to contact the consumer care but no one responded to it. When I first learned of this problem, I reached the PVR Vaishnavi, and was told that nothing could be done about my problem. I believe that this response...
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Banapreetam
from Guwahati, Assam
Apr 14, 2022
Apr 14, 2022
This thread was updated on Apr 14, 2022
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Delay for receiving tickets/confirmation and poor customer service

Address:City Centre Mall, GS Road Christan Basti, Guwahati Assam

Hello,
I have earlier booked 2 tickets for KGF CHAPTER 2 through offline, I received my ticket through a link in my WhatsApp.
Today I have booked 3 more tickets through online mode by you PVR app, I have made the payment but till now I haven't received my ticket and neither I have received my confirmation.
Even the earlier 2 tickets that I booked through offline, after opening the link that I received is not responding...
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S
saikiran007
from Hyderabad, Andhra Pradesh
Apr 14, 2022
Apr 14, 2022
This thread was updated on Apr 14, 2022
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I have booked tickets in PVR cinemas. booking was not done, money deducted no support

I have booked tickets in PVR cinemas portal. booking was not done due to portal latency issue. i have used my giftcad while purchasing tickets..
ihave tried transaction with twice with 2 different giftcards. each 500. now the balancce is showing as 0. i dint get any update from them regd redemption ..when i tried to conect with them i dint find any contact or support channel to reach out to them....
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S
Soumyaxndx
Apr 14, 2022
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Amount deducted but no ticket has been booked

I have booked two tickets from PVR online portal. After seat selection i have proceed with my UPI and 727.32 rupees got deducted. I have no idea that the ticket has been booked or not but i really want my money to be refunded to me....
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M
MadhuM1990
Apr 14, 2022
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Money debited, tickets not confirmed.

I was booking 4 tickets for KGF Chapter 2 on 15th of April at PVR Elements Mall Nagavara on the PVR Cinemas website. After submitting the debit card details, the transaction failed. A notification appeared saying, if your money is deducted, we will either send confirmation on email/SMS or will refund the money back. Till now neither have I received confirmation of tickets nor the refund. Please revert back on the same....
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Hi,

I made a booking for three tickets worth 2562 on 14th April the booking did not happen and the amount has been debited this is happen twice for the same amount 2562.
Please intiate a refund of 5124 for both the transactions.

Mobile number registered [protected]...
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S
suneel705
Apr 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed booking after transaction processed

On 13/4/2022, tried booking movie tickets on PVR cinemas app twice- first through internet banking and 2nd time through PayTM. Both the transactions got through and amount got deducted but no confirmation of reservation and booking failed.
Looking forward for prompt refund

Suneel
[protected]...
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B
Bharath Udipi
Apr 14, 2022
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money deducted from account but tickets not received

Website:pvrcinemas.com

HI

I have booked tickets for KGF-2 Kannada show at Orion Mall Bangalore.
The money got deducted from my PhonePe but tickets were not booked.

Show Timings: 15th April 6:30 PM
Place : Orion Mall Rajajinagar Bangalore
Transaction detail: IMPS OUTWARD ORG UPI To [protected]@ybl, REF NO - XXXXXXXX9371, Payment from PhonePe...
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I booked the beast movie ticket on13.04.2022 for 14.02.2022 4.pm show in pvr mgf gurgaon mall and I paid the amount through internet banking but ticket is not booked amount is debited kindly return my money back as soon as possible....
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H
Harikrishnan Kesavan
Apr 14, 2022
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Amount Debited Ticket Not Booked KGF

Address:71,73 Sengalani Amman Kovil Street , Mag, Narayanapuram, Pallikarnai

I tried booking for movie today for 16th april. Amount debited from credit card and no booking confirmation, pls initiate refund as soon as possible...
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Srikar Dornala
Apr 14, 2022
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Money deducted from account but tickets not booked

Hello, Today i tried to book tickets for RRR on Saturday using the PVR app, I selected the time date and seats for the movie and the payment as made using PhonePe (UPI) in PhonePe it was shown payment sucessfull, but when i got redirected to the pvr app it show that the transaction has failed. I have recieved the message from the bank as well that the money was debited from my account and I have the transaction reciepts with me. Please look...
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T
Teja1947
Apr 14, 2022
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Money deducted - tickets failed to book

I booked 5 tickets for KGF Chapter 2 via PVR app the amount of Rs.1958 was deducted and the booking failed. have not received any confirmation for refund initiated on email or sms. When will I receive the refund amount?...
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