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1.6
Updated: Jan 2, 2026
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PVR Cinemas reviews & complaints page 41

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S
sk asman
Apr 18, 2022
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Address: Narsipatnam, Anakapalli dist

I've booked a movie ticket dated 17th April 2022 2 15 pm RRR show. Although, my payment got deducted 3 times amount is 3150 and was successful through UPI, I didn't receive any ticket confirmation email from PVR, nor did I receive any response upon submitting this issue to the PVR authorities.
Requesting for a refund ASAP. attached my payment details for reference. Please resolve this issue ASAP.
Apr 18, 2022
Complaint marked as Resolved 
Please forward the compliant asap
PVR Cinemas customer support has been notified about the posted complaint.
Apr 18, 2022
Updated by sk asman Problem was not resolved
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Don't use PVR mobile application instead use BookMyShow.. I also face this they didn't reply yet :( this is the true color of digital services!
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    sk asman
    Apr 18, 2022
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    Address: Narsipatnam, Anakapalli dist .

    We have try to do tickets booking we have done transactions also but tickets was not booked and the money was deducted 3 times 3000k was deducted Hii pvr team we have issue in transaction for booking tickets for the account [protected]@gmail.com mobile [protected] name geetha pyla so please taking this serious issue .
    PVR Cinemas customer support has been notified about the posted complaint.
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      B. Shringi
      Apr 18, 2022
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      Address: Cinemall, kota, Rajasthan

      In PVR cinemall Kota, Rajasthan
      Your staff threat to us for hutting and also, police complain o[censored]s.
      And fighting with us.
      So it's totally bad behaviour of your staff
      We are young and hitting is common in cinema so why your staff threat and police complain.
      It's not good.
      PVR Cinemas customer support has been notified about the posted complaint.
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        Ghevar Bhati
        Apr 17, 2022
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        Address: CELEBRATION UDAIPUR

        For water drinking there no not any disposable glass
        PVR Cinemas customer support has been notified about the posted complaint.
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          Ashishtiru
          Apr 17, 2022
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          Hi Team, Im came to KGF movie, i was suffocating without ac i have informed to the staff but there is no result from them. I was came out snd sitting outside for air. Paying moneh and sitting out side with suffocating.
          PVR Cinemas customer support has been notified about the posted complaint.
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            S
            [email protected]
            Apr 17, 2022
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            Address: Arved transcube ranip

            After order of high court n superior authority theatre of arved transcube ranip have monopoly and not allowing us to take food which is against law kindly solve asap right now I am watching movie contact no [protected]
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              R
              ritesh9763
              from Pune Metropolitan Area, Maharashtra
              Apr 17, 2022
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              Address: Pune, Maharashtra

              I had booked ticket for a movie show at PVR PhoenixCity, Pune for 17th April 2022 at 12:30PM and the seat number was Audi-4, S-15 Recliner. Although they charged a premium price for the recliner seat, the seat was in fact broken and even after complaining to the staff the matter could not be resolved. I had to watch the movie for almost 3 hours in the broken chair which caused a great pain to my back and neck. The behaviour of the staff was also rude and they offered no solution for the problem.
              PVR Cinemas customer support has been notified about the posted complaint.
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                abcefjh
                Apr 17, 2022
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                The prices allotted for the snacks are insanely high that I spent triple the amount of money I spent on tickets + GST
                this should be discouraged
                3/4th bottled cold coffee 180 rs?? is it worth it noo it was the worst I have ever had and about popcorns rs 295 for regular popcorn is so pricey I could eat till I am full if I were at any hotel
                and about the dimsums, Doritos pizzas puffs doughnuts its all absolute sh8t
                this needs to be addressed this is what makes PVR the worst
                PVR Cinemas customer support has been notified about the posted complaint.
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                  PrakashRaj Verma
                  from Pune, Maharashtra
                  Apr 17, 2022
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                  Address: Ghaziabad

                  I booked 5 tickets today, it took me to bank website, amount got deducted but suddenly it show session expired.

                  No ticket was and bank says the transaction was successful. No customer support response. I have no clue how would I get the refund.

                  Transaction ID is in attachment.
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    Vishnu_Ramesh_93
                    Apr 17, 2022
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                    The tickets are not generated even after making up the payments, pls check this issue and resolve this at the earliest.
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                      Araknas
                      Apr 17, 2022
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                      Address: PVR Ampa Skywalk, Nelson Manikam Road, Aminjikarai, Chennai-29

                      Hi, i have been visiting pvr for a long time and recently the price of the products and commodities have tripled and the quality has gone down and we are liable to it, with the increasing taxes and inflation, it is very much over and the service is severely bad and the people there also eavesdropping to our little conversation, i don't why a single scoop of icecream is 130INR, very small bottle of cold coffee is 180INR and the Pepsi small is 225INR, even the water bottle is extremely over rated and not even a single product is near the MRP, it is above the sky and the show also not starts on time, it is always delayed accompanied by tons of ads and there is not even enough seating facility. Plz look into it immediately
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                        S
                        Sarmistha Roychowdhury
                        Apr 17, 2022
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                        Address: Diamond plaza kolkata

                        I have paid Rs 997.44 for booking RRR cinema for 1.30pm show. Order ID:JASS[protected].Wallet Ref no:[protected].. Amount is deducted but no tickets is send. Please help me to get the ticket or refund my amount.
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          K
                          Kamlchouhan
                          Apr 17, 2022
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                          Address: Ahemdabad

                          Mere acounts se paise kat gaye lekin ticket book nahi hua
                          17 April 22
                          07:20
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                            R
                            rkGambit
                            Apr 16, 2022
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                            Address: Mughalsarai Chandauli Uttar Pradesh

                            Air conditioner is running but it's getting switched off while movie is running.

                            People are complaining about it but it's ignored by them.

                            I had observed several time same kind of electricity management or money saver technique.

                            You guys are charging 220 rupees for a movie and services are provided by the chain are the worst

                            Mall- IP mughal
                            City- Mughalsarai
                            State- Uttar Pradesh
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                              NidhishChandra
                              from Channapatna, Karnataka
                              Apr 16, 2022
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                              I had booked ticket for kgf chapter 2 and booking was unsuccessful but amount was deducted but I tried booking again then also amount was deducted I got refund for only one unsuccessful booking I didn't get for other one
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                                Raana Pratap
                                Apr 16, 2022
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                                Address: Hyderabad

                                Recently i got 2 vouchers on 06th April 2022 in the i have used 1 voucher on 13th April 2022 on the same day i tried to use another voucher it showing as voucher already redeemed hoe is it possible without my confirmation how voucher can be used can you people help me in this issue pls provide me the details of voucher used i.e., in which account it is used and when???
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                                  Kunalkatariya123
                                  from Chennai, Tamil Nadu
                                  Apr 16, 2022
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                                  Address: Spi escape, Royapettah chennai

                                  Amount has been debited but tickets did not received! the payment was done via Google Pay. There is no customer support online I have tried all the phone numbers and email but nothing has been working. Please refund my amount as soon as possible!!!
                                  Three tickets of 10:20 PM Beast movie show. 16/04/2022 at spi escape cinemas. Royapettah Chennai.
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                                    Sun Light
                                    Apr 16, 2022
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                                    Address: Pvr amritsar

                                    I buy a combo meal popcorn and pepsi worth 400 during intervel of 6:30pm show kgf 2 in Amritsar pvr cinema during this i make payment through online paytm, payment has deducted from my account to pvr portal but their staff denied that paymen not done and they suggesting me if you want to take this you have to pay again 400 rs other wise they dont accept yhat payment is deducted from my account to pvr even i show them the screen shot of payment done to pvr.. But they dont agree with that and covincing me to do again 400 rs. I am very disappointment by the behaviour of pvr Amritsar staff they are not coporate and they consume my money.. Its very bad experince i am facing at pvr Amritsar if they dont refund my money.. I understand that they are stolen my money.
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      NidhishChandra
                                      from Channapatna, Karnataka
                                      Apr 16, 2022
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                                      I was trying to book ticket for kgf chapter 2 but booking was unsuccessful again I tried to Book ticket again it was unsuccessful but amount deducted twice and I didn't recieve refund
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                                        Akash1020
                                        Apr 16, 2022
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                                        I booked tickets for kgf 2 and money got deducted but I didn't get any ticket. Payment reference number[protected]
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