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PVR Cinemas Complaints & Reviews

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Last updated May 3, 2024
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PVR Cinemas reviews & complaints page 45

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S
Shivam khanduri
from Faridabad, Haryana
Apr 13, 2022
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I'm complaining about money deducted from my account but ticket not booked

Sir, today morning I try to book kgf 2 ticket, money deducted from my account but ticket not booked. Pl help me asap....
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Yaash.p
from Pune, Maharashtra
Apr 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount has been debited ticket not Booked

Hi Sir / Madam
I booked ticket for KGF 2 from PVR app on 11th April 2022 for 1 person
I tried to book ticket for 2 times and both times Amount has beed debited Rs 399
Total = 798Rs
Please refund my amount As soon as possible...
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M
Mahi_S
from Chennai, Tamil Nadu
Apr 13, 2022
Apr 13, 2022
This thread was updated on Apr 13, 2022
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Money deducted from my account but tickets not confirmed

Address:Chennai

I booked 3 tickets for beast movie via spi cinemas app the amount of Rs. 656 was deducted on[protected].49 p.m . In S2 cinemas perambur . Yet no confirmation was sent through email, text or what'sapp. It's not SHOWING in my bookings too. Kindly check for my bookings or refund the amount as soon as possible....
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S
SHIKHA VIDYARTHI
Apr 12, 2022
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Maintenance at PVR CINEMA MORADABAD

Address:PVR CINEMA MORADABAD

Maintenance was very poor. Mosquitos were there. Delivery of food was late . Not happy...
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E
Eshan_1234
from Jaipur, Rajasthan
Apr 12, 2022
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Money was deducted from my account for snacks but never received them

I went to the pvr cinemas in saharaganj mall hazratganj Lucknow i paid 680 rupees for popcorn and coldrink but never received my snacks before or during the interval or after the money has been taken out by the pvr cinemas in saharaganj mall hazratganj Lucknow...
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G
Gauri Umesh Patil
from Mumbai, Maharashtra
Apr 12, 2022
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First priced high for a ticket now not returning the difference

I had booked two movie tickets and later in an hour i saw the price reduced by 70 rs of each ticket so i asked the company to return the difference money they said we will not return. According to their terms and conditions...
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B
B Nivedita
Apr 12, 2022
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Transaction successful but no ticket confirmation

Address:Pvr cinemas saket. New delhi
Website:Pvr cinemas app

I pre booked two tickets from PVR cinemas app of 'Doctor strange multiverse of madness' .After the transaction i didn't get any confirmation of the ticket. I got tensed and contacted paytm. They said the transaction was successful. I am uploading my transanction id. There is no customer care too. It happened for the second time....
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V
VARUN Rajanna
from Pondicherry, Puducherry
Apr 12, 2022
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Regarding movie release

Address:Department of surgery,near blood bank, Jipmer hospital

Kindly consider to release kgf in kannada version. there are many waiting to watch in kannada....
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R
Rob73
from Chennai, Tamil Nadu
Apr 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money has been deducted but tickets not confirmed

Yesterday I have booked 4 tickets for the upcoming "Beast" movie on 17/04/2022 (Sunday) 6:40 pm show in SPI Sathyam cinemas, the money has been deducted from my account but I didn't receive any mail or message regarding those tickets .
Kindly confirm my tickets or initiate full refund as soon as possible....
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K
Kavusalya
from Chennai, Tamil Nadu
Apr 12, 2022
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Amount Deducted didnt receive the tickets

Address:chennai

Hi,
Myself kavusalya residing in chennai.
Yesterday night(11/04/2022) around 1:00pm i have booked tickets for Beast movie.
Amount got debited but tickets are not received.

Kindly consider this and provide the tickets ASAP or refund the amoun....
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Address:Ampa skywalk chennai tamilnadu

As it was fdfs we were waiting for more than a hour to buy movie tickets. And the booking started we went to buy our tickets he said only cash allowed so we went to take cash from atm we took cash and came again to buy tickets while booking tickets he forced us to buy food coupons worth rs 140 along with ticked the incharge there said i[censored] want ticket buy along with food coupon or else get out. As we hard little short of money for food coupon...
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A
Anku saini1
from Delhi, Delhi
Apr 12, 2022
Apr 13, 2022
This thread was updated on Apr 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged twice for same movie show.

Address:New Delhi, Delhi

I booked two tickets through PVR mobile application for the show of Fantastic beasts at PVR onyx Vasant Kunj at 08:50 p.m on[protected]. Amount for the tickets was INR 1082.72 and same was paid through paytm. The amount was deducted twice from my account with no revert credit for the extra charged 1082.72 INR yet.

Transaction ID 1 : INB/[protected]/PAYTM MOBILE SOLUTIONS PVT

Transaction ID 2 : INB/[protected]/PAYTM...
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C
Chinsu
from Chennai, Tamil Nadu
Apr 12, 2022
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Amount debited but ticket not booked

Date of Incident: 11/04/2022

I was booking tickets for the film Beast in PVR Velachery for a show on Sunday '17.04.2022, 8:10 AM'. Everything seemed to move smoothly until after the payment, the following message popped up.

"In case the amount got deducted, we will send you an email and SMS else the money will be refunded"

I would like a refund for the above show.

If refund was initally...
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T
TVM Murugan
Apr 12, 2022
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Amount debited 2 time and ticket not generated

Sir - I have booked ticket for Beast for a show on April 15 at 8.10 Screen in PRV Grand Mall Velachery Chennai. I tried with my first transaction my amount of rupess.650.22 debited from HDFC internet banking.. since ticket was not generated and alert came late, i was tried to book the same second time and INR 650.22 debited from my Debit card. I would like to get the amount back to be created to my bank account....
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S
Shwetha13
from Chennai, Tamil Nadu
Apr 12, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
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Money deducted but ticket not confirmed

My money got deducted but didnt receive any confirmation details. When i tried calling customer care no one picked up. Whats wrong with your site? I need an update asap regarding the status of my booking...
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G
Ganeshsuresh
from CHENNAI, Tamil Nadu
Apr 12, 2022
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Amount debited but tickets not confirmed

I am Ganesh Kumar from Chennai I booked 6 tickets in S2 perambur on 11.04.2022 through my debit card but only an amount of 1300 is deducted and tickets are not booked.So I need an immediate response to get my money back or tickets to be confirmed.pls contact me soon
my phone number:[protected]...
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M
Apr 12, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
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Amount deducted but movie ticket booking failed

Yesterday I booked the ticket via the pvr cinemas app and the amount was deducted, but the ticket was not booked. I don’t see any information in bookings. Attached screenshot for reference.
Date of transaction: April 11 2022, 8.22 PM IST
Amount deducted : 688.48
Movie booked : Beast...
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J
Jayu@1234
Apr 12, 2022
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Money deducted but no tickets

I booked 2 tickets for multiverse of madness movie via pvr app the amount of Rs. 1362 was deducted. Yet no confirmation was sent through email, text or what'sapp. It's not SHOWING in my bookings too. I tried calling customer care too for my refund after trying 3-4 hours finally one guy answered he said refund has been initiated but I have not received any confirmation for refund initiated on email or sms or elsewhere, when will I receive...
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S
Shanthruban T
from Coimbatore, Tamil Nadu
Apr 11, 2022
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Money got debited but pvr cinemas did not provide the tickets

I booked 2 tickets for the movie beast via pvr online website . Money was deducted from the bank account but pvr did not conform or send tickets.I would like to get my tickets as soon a possible or give a proper full refund ASAP.
Mobile number:[protected]
Email I'd:[protected]@gmail.com...
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J
Jayu@1234
Apr 11, 2022
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Money deducted but no tickets issued

Hi Team,

My registered mobile number is [protected], name - Rupak Kedare

Today 11th April around 6pm IST I tried to book 2 tickets for Multiverse of Madness at PVR Phoenix kurla.

Amount of Rs. 1362.12 /- INR is deducted but no ticket issued.

No whats app notification or email is received for 3.5 hrs for amount charged or for ticket issued/cancelled. Kotak Bank confirmed transaction...
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