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1.6
Updated: Apr 19, 2026
Complaints 2488
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791
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1697
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PVR Cinemas reviews & complaints page 47

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V
venkat41319
from Chennai, Tamil Nadu
Apr 13, 2022
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Address: Grand mall, Velachery

Hi sir,
I booked 3 tickets through PVR app.
For,
Movie name: kgf 2
Date: 17/04/2022
Show timing: 11:00 AM
Booking not confirmed yet but amount of rs.650.22 is debited reference no:[protected]. I'm attaching the transaction screenshot for the amount debited, dated on 13/04/2022.
So please refund my amount debited as soon as possible.

Thank you
PVR Cinemas customer support has been notified about the posted complaint.
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    Pratik kumar Singh k
    Apr 13, 2022
    Resolved
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    Resolved

    Was booking ticket for the Movie Doctor Strange in the Multiverse of Madness on the PVR app the ticket didn't get booked but the amount got deducted from bank. Called the PVR customer care number many times but no one picked the call and there has been no message or call or even email from PVR side.

    Booking date :13 April 2022
    Amount deducted : 500.46

    Mobile number : [protected]( PVR account linked with this number)
    Apr 15, 2022
    Complaint marked as Resolved 
    PVR Cinemas customer support has been notified about the posted complaint.
    Apr 15, 2022
    Updated by Pratik kumar Singh k     Got my Money back. Thanks for the help
    View replies
    Was booking ticket for the Movie VIKRAM on the PVR app the ticket didn't get booked but the amount got deducted from bank. Called the PVR customer care number but no one picked the call no message or call from their side
    Amount deduct: 650.22
    Screen: sathyam 8.05am Jun 05
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      A
      Abhinash Topno
      from Rourkela, Odisha
      Apr 13, 2022
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      Address: Rourkela

      I tried to Book 4 tickets for KGF 2 at PVR Rourkela Forum Galleria for 16th April 10 AM show, Money got deducted while booking through app .but bookng failed, so attempted twice & again it got deducted and booking didnt confirmed, So if tickets can be confirmed Plz refund one transaction and confirm the other, I am attaching the payment reference the amount is 1151.04 for 4 tickets
      PVR Cinemas customer support has been notified about the posted complaint.
      Apr 13, 2022
      Updated by Abhinash Topno       so i paid two times 1151.04x2 =2302.08
      plz refund the amount according to the attached transaction reference
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        P
        Prushotham arumugam
        Apr 13, 2022
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        When trying to book the ticket payment was a success but the ticket was not booked and no further information and not able to contact customer care of pvr. Not sure how to get the refund
        PVR Cinemas customer support has been notified about the posted complaint.
        Apr 13, 2022
        Updated by Prushotham arumugam         it was done via phonepe please find the image.

        Apr 15, 2022
        Updated by Prushotham arumugam         still no update, can you please share some contact number to contact PVR, Given number no response.
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          S
          Sowmiya Jeff
          Apr 13, 2022
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          I booked two tickets through PVR mobile application for the show of KGF Chapter 2 at SPI S2 PERAMBUR CHENNAI. Amount for the tickets was INR 433.48 and same was paid through paytm. The amount was deducted from my account but the ticket booking failed.
          PVR Cinemas customer support has been notified about the posted complaint.
          Apr 14, 2022
          Updated by Sowmiya Jeff           Still didn't receive the refund
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            Y
            yash_lucifer
            Apr 13, 2022
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            I tried to book movie tickets using pvr official app but it didn't get book. And the money got deducted from the account and still it hasn't been credited to my account yet. Please let me know how much time will it take.
            PVR Cinemas customer support has been notified about the posted complaint.
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              M
              [email protected]
              Apr 13, 2022
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              Address: bangalore

              I tried booking tickets for KGF-2 on 13th April 2022 through PVR website, but amount got deducted and ticket did not confirmed

              As first transaction was not confirmed i tried again for 2nd transaction where second transaction also failed. details are given below.

              Transaction - 1

              Rs.3064.32 spent on POS/Ecom using IB Debit card on 13/04/22 16:48 at PVR LIMITED NOIDA from Ac:XXX772790. IndianBank

              Transaction - 2
              Transaction Alert: INR 3, 064.32 has been spent on your YES BANK Credit Card ending with 9916 at PTM*PVR LIMITED on[protected] at 05:11:55 pm.

              Kindly refund an total amount of Rs: 6, 128.64 immediately.
              PVR Cinemas customer support has been notified about the posted complaint.
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                M
                [email protected]
                Apr 13, 2022
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                Address: Anjanapura, bangalore

                I tried booking tickets for KGF-2 on 13th April 2022 through PVR website, but amount got deducted and ticket did not confirmed

                As first transaction was not confirmed i tried again for 2nd transaction where second transaction also failed. details are given below.

                Transaction - 1

                Rs.3064.32 spent on POS/Ecom using IB Debit card on 13/04/22 16:48 at PVR LIMITED NOIDA from Ac:XXX772790. IndianBank

                Transaction - 2
                Transaction Alert: INR 3, 064.32 has been spent on your YES BANK Credit Card ending with 9916 at PTM*PVR LIMITED on[protected] at 05:11:55 pm.

                Kindly refund an total amount of Rs: 6, 128.64 immediately.
                PVR Cinemas customer support has been notified about the posted complaint.
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                  S
                  saikumar345
                  Apr 13, 2022
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                  13/04/2022
                  [protected]
                  i have booked a movie tickets through the pvr online booking. the money was deducted, but the tickets were not booked and money is not refunded. can you check on this asap. transaction id: vega[protected]

                  i request a refund of amount.
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    S
                    Sanjay Pranao
                    Apr 13, 2022
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                    Hi I tried booking 4 tickets for KGF 2 Tamil at SPI Theygaraja, Chennai at 16th April 8:00 A.M.

                    The payment got successfully transferred through gpay but i got a session expired error and and didnt get any tickets for the movie. I cant even get a refund as their consumer care numbers are always busy.

                    Kindly refund the amount as soon as possible
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      H
                      Harshbrahmbhatt6566
                      from Udaipur, Rajasthan
                      Apr 13, 2022
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                      I ordered 2 tickits for kgf 16th april friday 8.00am show money paid via phone pay
                      Phonepay is showing money's been deducted my bank too showing same
                      Pvr app is not showing anything at all instead showing me to book new tickits
                      Been trying to call them on customer care no answer at all
                      My utr[protected]
                      Money deducted 411.92

                      Plz help
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        N
                        Naveenkotakonda
                        from Hyderabad, Andhra Pradesh
                        Apr 13, 2022
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                        Website: www.pvrcinemas.com

                        Hii Team,

                        I have booked tickets for KGF 2 movie on PVR website and the amount got deducted from my account but i did not receive the ticket confirmation or ticket details to my email or my mobile.
                        PVR Cinemas customer support has been notified about the posted complaint.
                        View replies
                        I have also attached the screenshot of the amount that is deducted with transaction ID. PVR cinemas, Please refund the amount .
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                          H
                          Hari291196
                          Apr 13, 2022
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                          Address: Gurgram

                          I booked ticket and amount debited from my account and i didn't receive the ticket
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            A
                            Akil Murugan
                            from Chennai, Tamil Nadu
                            Apr 13, 2022
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                            Hi Team,
                            Today i have booked KGF2 movie for upcoming show for Saturday 2.35pm after the payment amount was debited but ticket not booked
                            Please help on this quickly
                            Contact no:[protected]
                            Mail id: [protected]@gmail.com
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              R
                              Rithik Raj
                              Apr 13, 2022
                              Resolved
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                              Resolved

                              I booked ticket on PVR cinemas on 13 April 2022 and the amount of rupees 300 was deducted but I haven't received any ticket and it is not booked
                              Apr 13, 2022
                              Complaint marked as Resolved 
                              PVR Cinemas customer support has been notified about the posted complaint.
                              View replies
                              Hi this is mathan
                              Im book 2 tickets for kgf 2 in pvr app sunday 2.55 pm show
                              Amount deducted but i have not received tickets
                              Reply
                              Harish Kumar 1989's reply, Apr 14, 2022
                              I've same issue& customer care number is busy and no one responding
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                                E
                                en2kay
                                from Shimoga, Karnataka
                                Apr 13, 2022
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                                Address: Bangalore

                                Even one day prior window is notnppened for kgf2 movie.

                                Worst part is none of the numbers are working and no one is picking on the customer care.

                                Ridiculous service.

                                Plz suggest what is the issue for not releasing kannada movies in bangalore.
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  S
                                  Shivam khanduri
                                  from Faridabad, Haryana
                                  Apr 13, 2022
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                                  Sir, today morning I try to book kgf 2 ticket, money deducted from my account but ticket not booked. Pl help me asap.
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    Y
                                    Yaash.p
                                    from Pune, Maharashtra
                                    Apr 13, 2022
                                    Resolved
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                                    Resolved

                                    Hi Sir / Madam
                                    I booked ticket for KGF 2 from PVR app on 11th April 2022 for 1 person
                                    I tried to book ticket for 2 times and both times Amount has beed debited Rs 399
                                    Total = 798Rs
                                    Please refund my amount As soon as possible
                                    Apr 14, 2022
                                    Complaint marked as Resolved 
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      M
                                      Mahi_S
                                      from Chennai, Tamil Nadu
                                      Apr 13, 2022
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                                      Address: Chennai

                                      I booked 3 tickets for beast movie via spi cinemas app the amount of Rs. 656 was deducted on[protected].49 p.m . In S2 cinemas perambur . Yet no confirmation was sent through email, text or what'sapp. It's not SHOWING in my bookings too. Kindly check for my bookings or refund the amount as soon as possible.
                                      PVR Cinemas customer support has been notified about the posted complaint.
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                                      Booked show :- 14/04/2022
                                      Timing :- 7.15 p.m
                                      Theatre :- S2 cinemas perambur
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                                        S
                                        SHIKHA VIDYARTHI
                                        Apr 12, 2022
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                                        Address: PVR CINEMA MORADABAD

                                        Maintenance was very poor. Mosquitos were there. Delivery of food was late . Not happy
                                        PVR Cinemas customer support has been notified about the posted complaint.
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