PVR Cinemas Complaints & Reviews

Pvr in garuda mall mysore is showing almost for 15 mins in interval time... Waste of time...

Are there cctv cameras in ur movie halls? Some green light which was flickering kept attracting my attention.. Very confused. Please provide insight....

Dear PVR -Utsav JCR Jamnagar-Team,
This is to bring to your kind notice that, due to navratri going on, we (my self and my wife) both are on fast, and we went to see theatre with my daughter-6 years old. We would like to carry waffers and maza tetra pack with us inside the theatre, but at security counter they had taken maza out stating it is not allowed.
you are stopping outside food and forcing to buy food from your vendors...

PVR CINEMAS is cheating customers by providing wrong seating position in the app while booking.

In the app it's showing top rows while booking while in theatre it's at bottom.

This is cheating...

On March 31, I booked morbius movie two tickets in spl pallazo for April 1 and paid for that money also paid from my bank account through phonepe, but didn't receive ticket, I got only one message that your money paid to pvr cinimas, okay then I thought it will be refunded after sometimes but still i didn't receive my money back...

As i visited PVR Cineplex for first time, here in Mysore for watching mission impossible movie,
During my visit for booking ticket live in location of PVR Cineplex, with all my family members i had faced issue over amount deducted, where through debit card mode of payment my amount got deducted, but they told tht the transaction is not successful, and suggested me tht I'll get my amount back with 2hrs and by believing there words,...

Today i booked the 2 ticket for 12:45pm show in kanpur south x but the amount is deducted & booking confirmation is not come yet tell me wht to do now its 11:52am now...

I have purchased for Morbius Movie my money has been debited but tickets not booked When I will get my money back...

I was tried to book ticket in PVR cinemas in vellore today (April 1st) through PVR app payment was made through Phonepe amount was deducted and in phonepe transaction was successfull, but tickets was not booked, tried to contact customer support but no response...

I am a regular customer visiting pvr across many cities. But today i visited your outlet in amritsar suraj chanda tara pvr and my experience was really bad. On 31st march 2022, at 11::00 pm At ticket counter the person is charging excess amount than the ticket price. Ticket price is showing 170 Rs but he charged me 210. I have booked 6 tickets and asked for card payment but he refused by saying that its not working. I asked for scan and pay...

On 25th Mar, at PVR central mall, I purchased 2 Pepsi for INR 620, for which I didn't get any bill nor any message for purchase. The Pepsi wasn't cool to drink and it got wasted completely. I want the total refund for the same for non issuance of the bill.
Even after asking the bill at the counter, I was not issued the same. Manager was called for this and he assured that the bill will come to my mobile (he took my number) but it never...

I've paid for movie Badhaai Do at PVR Cinemas Pacific Dehradun, on 9th March 2022 11:16 PM for amount 630 and money was deducted from my end but the person handling said they didn't receive the payment so I had to give another 630 in cash saying that the refund will be generated in a week but no refund has been issued in 21 days. The screenshot attached contains order number and wallet reference number....

Today I went to PVR diamond plaza to watch the movie Kashmiri Files and I checked in bookmyshow that the price was 130rs for 10 am show. So when we went their firstly we were told that the ticket price in online and offline is different. Since we entered at 10am the online booking got closed and the ticket which was for 130 we were asked to pay 200 for that. We were two person and they said that if we pay 560 then we will get 300 cashback...

I did not get privilige points on pvr cinemas Flamez Mall Ludhiana
i have booked 2 movie tickets on 27th march 2022 for movie RRR online through pvr app
it showed it will give me points but i did not got it
please help me out in it please give me points or give me refund...

I went to watch movie with my friends today. During the interval we ordered 2 combos that should contain samosa, cold drink and popcorn told by the man who was taking our order. The moment we paid he said samosa is not there. We were like okay then return our money we will order something else, he said no we can’t do that we can offer you sweet corn. We were okay with it, he asked our seat number and asked us to go he will bring that there....

I have been charged for my 2 wheeler for movie .

100 rs has been charged . Okk want to take this PVR cinima management ....

I had gone to watch ‘RRR’ on 28th March 11AM show at PVR Cinemas Vega city Bangalore, IMAX. While booking the tickets the ticketing portal mentioned that the movie had subtitles and even at the venue the staff also agreed to it, but when the movie started the subtitles weren’t seen. This is clearly disappointing and cheating...

On 27th March i visited PVR Forum for 7.30 AM show. I ordered f&b from PVR Forum food court but they charged more than what is displayed in the menu. When I asked the manager for bill he took my phone numy and went into some room and did not come out....

I was there in PVR Saharaganj Lucknow on 12th March 2022 to watch movie Kashmir files.

After intermission I went to buy popcorn to which I paid through UPI there I scanned the code. And paid 220 then I went to buy a coke which costed 300 rupees and unknowingly I paid directly to that account which I had after buying popcorn and then I got to know we have to scan QR code everytime we make a purchase.

Kindly...

Hello PVR management, we have come to watch RRR movie, without our consent how could you play commercial adds for 18 mins? we have been allowed to screen1 at 7:55 and the movie was commenced by 8:13 am. Meantime continuously commercial adds were played. Are you authorised to take our time without our consent?

But I got an inappropriate response as below:
We have taken a note of it and will share it with our concerned...