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1.6
Updated: Apr 7, 2026
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791
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PVR Cinemas reviews & complaints page 47

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P
Pratik kumar Singh k
Apr 13, 2022
Resolved
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Was booking ticket for the Movie Doctor Strange in the Multiverse of Madness on the PVR app the ticket didn't get booked but the amount got deducted from bank. Called the PVR customer care number many times but no one picked the call and there has been no message or call or even email from PVR side.

Booking date :13 April 2022
Amount deducted : 500.46

Mobile number : [protected]( PVR account linked with this number)
Apr 15, 2022
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Apr 15, 2022
Updated by Pratik kumar Singh k Got my Money back. Thanks for the help
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Was booking ticket for the Movie VIKRAM on the PVR app the ticket didn't get booked but the amount got deducted from bank. Called the PVR customer care number but no one picked the call no message or call from their side
Amount deduct: 650.22
Screen: sathyam 8.05am Jun 05
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    A
    Abhinash Topno
    from Rourkela, Odisha
    Apr 13, 2022
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    Address: Rourkela

    I tried to Book 4 tickets for KGF 2 at PVR Rourkela Forum Galleria for 16th April 10 AM show, Money got deducted while booking through app .but bookng failed, so attempted twice & again it got deducted and booking didnt confirmed, So if tickets can be confirmed Plz refund one transaction and confirm the other, I am attaching the payment reference the amount is 1151.04 for 4 tickets
    PVR Cinemas customer support has been notified about the posted complaint.
    Apr 13, 2022
    Updated by Abhinash Topno     so i paid two times 1151.04x2 =2302.08
    plz refund the amount according to the attached transaction reference
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      Prushotham arumugam
      Apr 13, 2022
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      When trying to book the ticket payment was a success but the ticket was not booked and no further information and not able to contact customer care of pvr. Not sure how to get the refund
      PVR Cinemas customer support has been notified about the posted complaint.
      Apr 13, 2022
      Updated by Prushotham arumugam       it was done via phonepe please find the image.

      Apr 15, 2022
      Updated by Prushotham arumugam       still no update, can you please share some contact number to contact PVR, Given number no response.
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        Sowmiya Jeff
        Apr 13, 2022
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        I booked two tickets through PVR mobile application for the show of KGF Chapter 2 at SPI S2 PERAMBUR CHENNAI. Amount for the tickets was INR 433.48 and same was paid through paytm. The amount was deducted from my account but the ticket booking failed.
        PVR Cinemas customer support has been notified about the posted complaint.
        Apr 14, 2022
        Updated by Sowmiya Jeff         Still didn't receive the refund
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          yash_lucifer
          Apr 13, 2022
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          I tried to book movie tickets using pvr official app but it didn't get book. And the money got deducted from the account and still it hasn't been credited to my account yet. Please let me know how much time will it take.
          PVR Cinemas customer support has been notified about the posted complaint.
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            M
            [email protected]
            Apr 13, 2022
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            Address: bangalore

            I tried booking tickets for KGF-2 on 13th April 2022 through PVR website, but amount got deducted and ticket did not confirmed

            As first transaction was not confirmed i tried again for 2nd transaction where second transaction also failed. details are given below.

            Transaction - 1

            Rs.3064.32 spent on POS/Ecom using IB Debit card on 13/04/22 16:48 at PVR LIMITED NOIDA from Ac:XXX772790. IndianBank

            Transaction - 2
            Transaction Alert: INR 3, 064.32 has been spent on your YES BANK Credit Card ending with 9916 at PTM*PVR LIMITED on[protected] at 05:11:55 pm.

            Kindly refund an total amount of Rs: 6, 128.64 immediately.
            PVR Cinemas customer support has been notified about the posted complaint.
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              M
              [email protected]
              Apr 13, 2022
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              Address: Anjanapura, bangalore

              I tried booking tickets for KGF-2 on 13th April 2022 through PVR website, but amount got deducted and ticket did not confirmed

              As first transaction was not confirmed i tried again for 2nd transaction where second transaction also failed. details are given below.

              Transaction - 1

              Rs.3064.32 spent on POS/Ecom using IB Debit card on 13/04/22 16:48 at PVR LIMITED NOIDA from Ac:XXX772790. IndianBank

              Transaction - 2
              Transaction Alert: INR 3, 064.32 has been spent on your YES BANK Credit Card ending with 9916 at PTM*PVR LIMITED on[protected] at 05:11:55 pm.

              Kindly refund an total amount of Rs: 6, 128.64 immediately.
              PVR Cinemas customer support has been notified about the posted complaint.
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                S
                saikumar345
                Apr 13, 2022
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                13/04/2022
                [protected]
                i have booked a movie tickets through the pvr online booking. the money was deducted, but the tickets were not booked and money is not refunded. can you check on this asap. transaction id: vega[protected]

                i request a refund of amount.
                PVR Cinemas customer support has been notified about the posted complaint.
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                  S
                  Sanjay Pranao
                  Apr 13, 2022
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                  Hi I tried booking 4 tickets for KGF 2 Tamil at SPI Theygaraja, Chennai at 16th April 8:00 A.M.

                  The payment got successfully transferred through gpay but i got a session expired error and and didnt get any tickets for the movie. I cant even get a refund as their consumer care numbers are always busy.

                  Kindly refund the amount as soon as possible
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    H
                    Harshbrahmbhatt6566
                    from Udaipur, Rajasthan
                    Apr 13, 2022
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                    I ordered 2 tickits for kgf 16th april friday 8.00am show money paid via phone pay
                    Phonepay is showing money's been deducted my bank too showing same
                    Pvr app is not showing anything at all instead showing me to book new tickits
                    Been trying to call them on customer care no answer at all
                    My utr[protected]
                    Money deducted 411.92

                    Plz help
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      N
                      Naveenkotakonda
                      from Hyderabad, Andhra Pradesh
                      Apr 13, 2022
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                      Website: www.pvrcinemas.com

                      Hii Team,

                      I have booked tickets for KGF 2 movie on PVR website and the amount got deducted from my account but i did not receive the ticket confirmation or ticket details to my email or my mobile.
                      PVR Cinemas customer support has been notified about the posted complaint.
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                      I have also attached the screenshot of the amount that is deducted with transaction ID. PVR cinemas, Please refund the amount .
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                        H
                        Hari291196
                        Apr 13, 2022
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                        Address: Gurgram

                        I booked ticket and amount debited from my account and i didn't receive the ticket
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          A
                          Akil Murugan
                          from Chennai, Tamil Nadu
                          Apr 13, 2022
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                          Hi Team,
                          Today i have booked KGF2 movie for upcoming show for Saturday 2.35pm after the payment amount was debited but ticket not booked
                          Please help on this quickly
                          Contact no:[protected]
                          Mail id: [protected]@gmail.com
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            R
                            Rithik Raj
                            Apr 13, 2022
                            Resolved
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                            Resolved

                            I booked ticket on PVR cinemas on 13 April 2022 and the amount of rupees 300 was deducted but I haven't received any ticket and it is not booked
                            Apr 13, 2022
                            Complaint marked as Resolved 
                            PVR Cinemas customer support has been notified about the posted complaint.
                            View replies
                            Hi this is mathan
                            Im book 2 tickets for kgf 2 in pvr app sunday 2.55 pm show
                            Amount deducted but i have not received tickets
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                            Harish Kumar 1989's reply, Apr 14, 2022
                            I've same issue& customer care number is busy and no one responding
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                              E
                              en2kay
                              from Shimoga, Karnataka
                              Apr 13, 2022
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                              Address: Bangalore

                              Even one day prior window is notnppened for kgf2 movie.

                              Worst part is none of the numbers are working and no one is picking on the customer care.

                              Ridiculous service.

                              Plz suggest what is the issue for not releasing kannada movies in bangalore.
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                Shivam khanduri
                                from Faridabad, Haryana
                                Apr 13, 2022
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                                Sir, today morning I try to book kgf 2 ticket, money deducted from my account but ticket not booked. Pl help me asap.
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  Yaash.p
                                  from Pune, Maharashtra
                                  Apr 13, 2022
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                                  Resolved

                                  Hi Sir / Madam
                                  I booked ticket for KGF 2 from PVR app on 11th April 2022 for 1 person
                                  I tried to book ticket for 2 times and both times Amount has beed debited Rs 399
                                  Total = 798Rs
                                  Please refund my amount As soon as possible
                                  Apr 14, 2022
                                  Complaint marked as Resolved 
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    Mahi_S
                                    from Chennai, Tamil Nadu
                                    Apr 13, 2022
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                                    Address: Chennai

                                    I booked 3 tickets for beast movie via spi cinemas app the amount of Rs. 656 was deducted on[protected].49 p.m . In S2 cinemas perambur . Yet no confirmation was sent through email, text or what'sapp. It's not SHOWING in my bookings too. Kindly check for my bookings or refund the amount as soon as possible.
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                    Booked show :- 14/04/2022
                                    Timing :- 7.15 p.m
                                    Theatre :- S2 cinemas perambur
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                                      S
                                      SHIKHA VIDYARTHI
                                      Apr 12, 2022
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                                      Address: PVR CINEMA MORADABAD

                                      Maintenance was very poor. Mosquitos were there. Delivery of food was late . Not happy
                                      PVR Cinemas customer support has been notified about the posted complaint.
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                                        Eshan_1234
                                        from Jaipur, Rajasthan
                                        Apr 12, 2022
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                                        I went to the pvr cinemas in saharaganj mall hazratganj Lucknow i paid 680 rupees for popcorn and coldrink but never received my snacks before or during the interval or after the money has been taken out by the pvr cinemas in saharaganj mall hazratganj Lucknow
                                        PVR Cinemas customer support has been notified about the posted complaint.
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