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PVR Cinemas Complaints & Reviews

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Updated: Nov 21, 2025
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PVR Cinemas reviews & complaints page 48

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S
Shobiah
Apr 11, 2022
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Ticket not booked but amount debited

I tried to book tickets for the movie BEAST tamil movie. Amount debited two times but ticket was not booked. I don't find any customer support contact number in the PVR app. Nearly 2000 rupees debited from my account. Please take necessary steps to refund my money....
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Mohan CM
Apr 11, 2022
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Hello,
I tried booking ticket for beast movie
The transaction was cancelled by the app 4 times after giving to otp
And my money was deducted 4 times and the money is not refunded and I have sent many mails as of now no response yet
PVR Cinemas customer support has been notified about the posted complaint.
Respond to the complaint ASAP

Complaint on ticket - Comment #3983655 - Image #0
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    Jeeva Panneer
    Apr 11, 2022
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    Address: No. T/28, 7th Cross Street,, VOC Nagar, Tondairpet

    I booked for Beast movie for Saturday and booked all nice but the money was debited from my paytm account rs 828 but the ticket was not confirmed and the money was not returned again please give me money back and when i called the customer care they be like wait and connecting for like 20 mins and still going on what the hell is wrong with this pvr cinemas customer care and not even responding
    +2 photos
    PVR Cinemas customer support has been notified about the posted complaint.
    Apr 11, 2022
    Updated by Jeeva Panneer
    I booked for Beast movie for Saturday and booked all nice but the money was debited from my paytm account rs 828 but the ticket was not confirmed and the money was not returned again please give me money back and when i called the customer care they be like wait and connecting for like 20 mins and still going on what the hell is wrong with this pvr cinemas customer care and not even responding
    Apr 11, 2022
    Updated by Jeeva Panneer
    And not resolved but telling resolved
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      S
      Senthilkumaresan1029
      Apr 11, 2022
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      I made an online booking on pvrcinemas.com and the payment was deducted from my account through Amazon UPI I'd[protected] for Rs. 1083.70/- but the pvr web site did not complete the transaction - it straight away took me to the home page after accepting the payment. The booking does not show in my account on their site either.
      PVR Cinemas customer support has been notified about the posted complaint.
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        A
        Angad Reyar
        from Panchkula, Haryana
        Apr 11, 2022
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        Hi,
        I had made a transaction of Rs 410 in your Elante Mall PVR on 9 Apr 22. The amount of Rs 410 got debited twice.
        Transaction was made by Axis Bank debit card.
        Pl find the attachment above of double Transaction.

        Kindly refund Rs 410 to my account.

        Regards
        Angad Reyar
        [protected]
        +1 photos
        PVR Cinemas customer support has been notified about the posted complaint.
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          Monishahani
          Apr 11, 2022
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          Today I booked a ticket...for beast movie ...my ticket is not booked...but my money got debited from my account...I need my money to get refund...
          PVR Cinemas customer support has been notified about the posted complaint.
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            D
            Dinesh L 04081995
            from Chennai, Tamil Nadu
            Apr 11, 2022
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            I made an online booking on pvrcinemas.com on 11.04.2022 18:10Hrs and the payment was deducted from my axis debit card for Rs. 866.96/- but the pvr web site did not complete the transaction - it straight away took me to the home page after accepting the payment. The booking does not show in my account on their site either.

            They have no information about customer support other than an email address [protected]@pvrcinemas.com. Calling their number in Gurgaon does not get any response either.

            My TransID from bank: PUR/PVR LIMITED/PVRLIMIT4117965/[protected]

            Kindly refund my amount of 866.96/- as soon as possible.

            Regards,
            L.Dinesh
            PVR Cinemas customer support has been notified about the posted complaint.
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              satish nallapati
              from Ponnur, Andhra Pradesh
              Apr 11, 2022
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              Hi, I tried to book a ticket on 30 March 2022 and money got deducted but ticket is not booked.alsp I didn't get the money back due to failed transaction.kindly revert the refund back
              PVR Cinemas customer support has been notified about the posted complaint.
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                Abhishek Shivaguru
                from Coimbatore, Tamil Nadu
                Apr 11, 2022
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                Website: www.pvrcinemas.com

                I have booked 5 tickets for 'beast' tamil movie for 17.04.2022. My amount of Rs 1083.70 has been debited. But tickets are not booked. Please refund my amount.
                PVR Cinemas customer support has been notified about the posted complaint.
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                  Monishahani
                  Apr 11, 2022
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                  Monisha
                  Today I booked a ticket...for beast movie ...my ticket is not booked...but my money got debited from my account...I need my money to get refund
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    Aravindthankamoney
                    from Trivandrum, Kerala
                    Apr 10, 2022
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                    Hi

                    Went for a movie today at kripa pvr cinemas trivandrum and to my astonishment the price for 500ml bottle was Rs 40/-( mrp shown is 70/-). This price is not at all acceptable at this time when we are getting 1 L bottles for just 20Rs. Need to know the reason for this big price difference and also need to know why u cant cap the price.

                    Aravind
                    E-mail : [protected]@gmail.com
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                      Krishna Raj M
                      from Tiruchirappalli, Tamil Nadu
                      Apr 7, 2022
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                      Website: PVR cinemas

                      I have booked a movie on April 2nd 2022 in PVR app for two seats but amount has been debited but the transaction is failed
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        Yaswanth Vimandi
                        Apr 7, 2022
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                        Dear sir
                        iam yaswanth vimandi had booked tickets in pvr cinemas bangalore . due to some emergency situation i need to cancel my ticket .so i cancelled my ticket pvr people said you will get 75% refund in 7 days but it has been more than 7 days till now i havent got the refund iam calling customer service but they were not responding this is a worst customer service i have ever seen plz credit my money back
                        Yaswanth vimandi
                        [protected]
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          S
                          Studio 13
                          Apr 6, 2022
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                          Address: Jamnagar

                          Yesterday we went to watch movie RRR @ 10:00 PM Show in PVR (JCR jamnagar). Before this movie we went to watch THE KASHMIR FILES movie in INOX Jamangar. Before starting the movie in INOX they played NATIONAL ANTHEM, and then they started movie. But in PVR before starting movie RRR they played many commercials but not NATIONAL ANTHEM.

                          We Request you to make them start play NATIONAL ANTHEM before every movie.
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            D Srinivasa Rao 1976
                            from Raipur, Chhattisgarh
                            Apr 6, 2022
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                            I have purchased snacks at pvr cinema on dt.28.03.22 and payment made through UPI, But it is shown as, transaction timed out, . The seller said to pay again and stated that earlier deducted amount will be credited with in 24hrs. But even after lapse of 10 days no credit received. Please do needful.
                            PVR Cinemas customer support has been notified about the posted complaint.
                            Apr 18, 2022
                            Updated by D Srinivasa Rao 1976
                            i have paid Rs.700/- two times. Please check the issue and give me the feed back regarding returning of the same.

                            Thanking you.
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                              deepak968096
                              from CHITTORGARH, Rajasthan
                              Apr 5, 2022
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                              Address: pvr,udaipur,rajasthan

                              I go to watch rrr movie in pvr with my friends in3d. but there is some issue with screen so we cant see movie clearly in 3d its clearity is poor then 2d. we ask security the also said yes this is an issue but they cant solve the issue and said u have to told us earlyer. we also said them to talk to there boss but they denaied by saying there is no one. please solve this issue. and we want to a response from pvr on this
                              we want refund on this and a respod.
                              date 05/04/2022
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                                ssuchith26
                                Apr 4, 2022
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                                I have booked 2 tickets for 6 th April 2022 at 7.15 pm show. I have been informed that I will be receiving 30 privilege points in the e ticket displayed. But I haven't received them. I would like to look into my issue and resolve as soon as possible
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  Jyothishlal M K Mohan
                                  Apr 4, 2022
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                                  Pvr in garuda mall mysore is showing almost for 15 mins in interval time... Waste of time
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    anahita kapoor
                                    Apr 4, 2022
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                                    Cctv in movie halls

                                    Address: New delhi, Promenade Mall, Vasant Kunj

                                    Are there cctv cameras in ur movie halls? Some green light which was flickering kept attracting my attention.. Very confused. Please provide insight....
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                                    shuksjay
                                    from Rajkot, Gujarat
                                    Apr 4, 2022
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                                    Address: PVR: UTSAV JCR Entertainment World, Jamnagar

                                    Dear PVR -Utsav JCR Jamnagar-Team,
                                    This is to bring to your kind notice that, due to navratri going on, we (my self and my wife) both are on fast, and we went to see theatre with my daughter-6 years old. We would like to carry waffers and maza tetra pack with us inside the theatre, but at security counter they had taken maza out stating it is not allowed.
                                    you are stopping outside food and forcing to buy food from your vendors only, this is clearly your business strategy to make you profitable.
                                    Kindly provide valid reason stating not allowing outside food.
                                    I would like to protest against it as it is our basic rights and your team are stopping us.
                                    Even your security guard is not checking all entries for food items.
                                    If outside food items not allowed, than why are you selling it inside with costlier rate?
                                    My 3 movie tickets cost me around 720 rs and other food and drink items cost me around 800 rs..

                                    Regards,
                                    Jayesh Shukla
                                    PVR Cinemas customer support has been notified about the posted complaint.
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