PVR Cinemas Complaints & Reviews

Hi I have booked 4 tickets for RRR at pvr icon hitech city hyderabad in PVR APP for 26th my payment was successfull through UPI but I havent recived any tickets are communication with respect to it, .my mail id [protected]@gmail.com

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I have made ticket booking for the film RRR for 25th march 11:45 Show at PVR select city walk delhi and made a transcation of 486.36 on 25th march 2:26 Am. The Transcation id[protected]. The Transcation was successful from google pay side but my ticket was not booked as the Transcation failed and i have booked another ticket so please resolve this issue and give me a refund at the earliest

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I tried to book tickets for RRR movie on 24th March, 2022 using PVR mobile app. The show was on 26th March, 2022 10:45 AM in PVR Acropolis, Ahmedabad. I booked 2 tickets F6, F7 and paid the amount using Amazon Pay UPI. The money was deducted from the bank however I received a alert saying that the booking failed. I want refund as the transaction failed. There isn't any information in the app regarding such transactions.

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Hello, today morning i have went to PVR app to book tickets for RRR movie. I have selected date, time, theater and seats. I have proceeded to payment through Google pay. The payment is done in Google pay, but when i redirected to PVR app its shows something went wrong. My money was debited from my account but tickets not conformed. I have contacted Google pay customer care they told that money has been created into pvr cinemas account. But tickets are not booked and my money is created in pvr cinemas
account. Please help me in getting back my money.

Apr 6, 2022

Complaint marked as Resolved

I received my money back, Thank You Consumer Complaints

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Website: PVR Cinemas App

I booked tickets for the movie RRR on Sunday in PVR Ampa theatre from the app. during the transaction, the money got debited from my account, the Google pay transaction was shown as successful, but in the app it showed as transaction failed and tickets did not get booked. but money got transferred to pvr cinemas from my bank account. please look into it as soon as possible, either refund the money or give me tickets.

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Hi Team
Today i have booked RRR movie for upcoming show for Saturday 3pm after the payment amount was debited but ticket not booked
Please help on this quickly
Contact no:[protected]
Mail id: [protected]@gmail.com

Mar 25, 2022

Complaint marked as Resolved

Money refunded

PVR Cinemas customer support has been notified about the posted complaint.

Mar 24, 2022

Updated by Deepak441 Please update asap

Mar 25, 2022

Updated by Deepak441 Money refund

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M

Mahesh10051992

from Hyderabad, Andhra Pradesh

Mar 25, 2022

Hi Team
Today i have booked RRR movie in PVR kukatpally 10:40pm after the payment amount was debited but ticket not booked
Please help on this quickly
Contact no:[protected]
Mail id: maheshchandra.[protected]@opsramp.com

Reply

K

Krishnan_._B

Apr 11, 2022

Hi team I've booked 4 tickets for beast today, money debited from my account but I did not receive the ticket kindly refund the money

Reply

Monishahani's reply, Apr 11, 2022

Hello I have same issue
If u get refund please let me know

K

Krishnan_._B

Apr 11, 2022

Please update asap

Reply

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Address: Ujjain

Sir, I watched 2 movies in PVR Ujjain and there was no National Anthem before the movie begins
Please have national anthem before movie premiere otherwise legal actions would be taken

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I booked tickets for the movie RRR on Sunday in PVR icon theatre from the app. during the transaction, the money got debited from my account, the Google pay transaction was shown as successful, but in the app it showed as transaction failed and tickets did not get booked. but money got transferred to pvr cinemas from my bank account. please look into it as soon as possible, either refund the money or give me tickets.

Mar 23, 2022

Complaint marked as Resolved

Got refund.

PVR Cinemas customer support has been notified about the posted complaint.

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K

Kausikksbs

Mar 24, 2022

HI, I have the same issue for same movie, but i booked today[protected] morning. After how many days of your transaction did you received your refund?

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H

HITESH GURJAR

from Jaipur, Rajasthan

Mar 25, 2022

Refund! How ridiculous..how much they will refund. Who will be responsible for the time and money that I spent to watch the movie. Who will bear the other expenses. I hope consumer complaint service will take hard action against the pvr. Bcz they snatch the happiness of the people by these irresponsible and delay information.

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Address: Arved Transcube, Ahmedabad

Website: www.pvrcinemas.com

I had recently watch a movie in PVR Cinema and the same issue I had faced that is Brightness issue, Even Snow is also slightly Black so I give 1 Stat out of 5.
Please work on it and make screen more brighter.

Apr 1, 2022

Complaint marked as Resolved

Firstly I filed a Complaint on Consumer Forum and then send my Complaint link to PVR Official handle and after that Social media Executive called me know all the details that I dissatisfied from the theatre screen. After 3-4 days PVR Cinemas Manager called me and Explain all the situation that about movie Print and data and told me that they will work on it as much as possible. And after hearing to them I agree and I hope they resolved it as soon as possible.

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Address: khasra no.-46/1, street no.- 9A, kaushik enclave

Delhi, Shalimar Bagh Pvr Cinemas provides pathetic service; as a result, I have to pay for food twice: first via gpay and again via cash since they claim they haven't received money via online mode. They told that if you pay in cash, you would be refunded in 7 days but I haven't received any refund till now. I've been attaching a payment receipt below for proof of payment and waiting for a solution to this problem for nearly four months.

+1 photos

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Address: Pvr cinemas Cosmo mall zirakpur

PVR a Biggest name of cinemas. I cant believe what happened with me was 3rd class. I ordered cheese popcorn and the quality was disgusting and 3rd class they are providing rubbish. We paid 240 ₹ for a rubbish popcorns.
I must say 10₹ popcorn in local market are much better then this.
Seats were also broken. I am seriously so shocked from such a quality from pvr.

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Address: PVR IRRUM MANZIL

Hi I lost my credit/debit card holder at PVR Irrum Manzil, Hyderabad
Details:
screen Audi 06
seat M15

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Address: 14 Nitya dhan Mukherjee Road

Sir by mistake I have booked a ticket of wrong address and I am not able to cancel the ticket via app and browser. I wanted to book for PVR Avani Mall but by mistake I have book PVR Diamond Plaza. I just want to rebook for avani mall. Kindly Look Into This
Date Of Movie Ticket:- 22/03/2022
Time of Movie:- 12:55
Booking id:- WQ5RNM8

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Address: Lucknow

First of all the movie tickets are very costly for a common person. If he/she wants to enjoy the movie in better experience they must have to pay much amount which is more than his/her imagination despite this there is major concern in buying tickets with combo(chocolates or popcorn/coke) you must have to buy the combos otherwise you cannot able to watch the movie what kind of buisness is this if someone wants to watch a movie and if he/she doesn't have such money to buy this combo ticket what should he do ? This is very wrong it should be liberal ND not mandatory.

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I booked tickets for the batman for Monday evening but our plans changed and I wanted to cancel it but there's no option to do so. Even bookmyshow provides a cancel option with pvr but the pvr app doesn't. This is a day before the movie as well which is more than enough time to justify cancelling. (bookmyshow lets you cancel upto 20 minutes before the show if I'm correct)...

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Address: PVR at Phoenix Market City, Bangalore

Yesterday(19th March 2022), I've visited here and ordered food at their café. The cashier was rude and didn't give me the receipt for the same and even after I insist on him to provide it. What is the problem in giving the receipt even though they charge a huge amount for a small cup of pop-corn. They're not paying GST, frauds at the higher level.

Their fake promise of "Consider your food is free if you don't get a bill". What the authorities are doing? And, why others are not escalating the issue?

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Address: Mbd mall Jalandhar

Hello,
I want to complaint regarding an extremely serious issue.., In PVR MBD MALL, Jalandhar, punjab. No employee is asking for id for an ‘A’ rated movie. People are coming with thier 5-6 year old kids which is not nice and a matter of a legal issue i want to file a complaint regarding this so please do solve this asap. The movie is Kashmir Files and it is extremely violent for small kids....

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Address: PVR Preston Prime

Booking ID WWGMGHS.
There were kids allowed in the theatre for movie like The Kashmir Files which had many violent scenes, noone was checking tickets at the entrance, let alone IDs.
I was also served cold and soggy popcorn twice and I was not given any bill. So my food should be free ideally.

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Address: Jamnagar

They can not allow to outside food for us in c8nema hall.

I request them but they dont allow .

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I had booked two movie tickets on pvr application yesterday night, money got deducted but I have not received my movie tickets

PVR Cinemas Complaints & Reviews

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PVR Cinemas reviews & complaints page 51

Amount deducted but tickets not received

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Ticket not booked

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Money was deducted but tickets were not booked

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Transaction issue

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Transaction Failed but Amount debited

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Amount debited ticket not booked

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PVR Ujjain is not having National Anthem before movie premiere

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Transaction problem

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Brightness is very low

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Double payment of food and beverages

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Food and seating

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Lost card holder

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Unable to Cancel my ticket

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Issue related to buying movies tickets

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Can't cancel booking on pvr app

No receipt for the food orders

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Allowing kids to watch A rated movie

Tickets not checked and F&B service very poor

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Outside food not allowed

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Money got deducted but Not received movie tickets

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