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1.6
Updated: Jan 2, 2026
Complaints 2479
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790
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1689
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PVR Cinemas reviews & complaints page 54

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S
sanjbangtan613
Mar 9, 2022
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Address: Andheri West Mumbai Maharashtra

This is regarding Permission to Dance on Stage 6pm show.
Booking for 2 seats for 6pm show on 12th March 2022 at PVR Cinemas (Citi mall) Andheri West Mumbai, Maharashtra from the PVR website, the transactions have gone through but i have not received the booking email or any sort of communication, not even a refund. The show is in 3 days and i would like to have a confirmation of my seats. I have been trying to contact PVR but none of their numbers are available. Please communicate with the customer
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    S
    Sreyaphoenix97
    from Kolkata, West Bengal
    Mar 9, 2022
    Resolved
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    Resolved

    I booked two tickets for Permission to Dance Recorded 6pm show at PVR Jessore Road Kolakta. The money is deducted from my bank account and i got transaction id from gpay as well but I didnt get my tickets confirmation. I had to book again from another account and the scanned tickets came for it, but for previous transaction i did not get refund yet.
    Mar 9, 2022
    Complaint marked as Resolved 
    Spoke to CS and they told money will be refunded within 7 days
    PVR Cinemas customer support has been notified about the posted complaint.
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    Hi I have the same issue did they call you or you contacted them
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      K
      Kalpashree Hawaldar
      Mar 9, 2022
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      Address: Pune

      Hello..
      I booked my ticket two times and both thr times the money got deducted but no confirmation mail or send tickets are send to me..
      I booked tickets for 12march 2022 (Permission to Dance) Timing 2pm..
      Please reply asap..
      PVR Cinemas customer support has been notified about the posted complaint.
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      Both Times the Tickets were brought from PVR MARKET CITY PUNE..
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        M
        Manasi_09
        from Mumbai, Maharashtra
        Mar 9, 2022
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        Hello !!
        I booked 2 tickets on 8th March, worth Rs-2541/- for BTS permission to Dance (12th March) (live) 2pm show.
        I still haven't received any confirmation message or e-mail by your side. I paid the amount via phonepe.
        Please look into this.
        PVR Cinemas customer support has been notified about the posted complaint.
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          R
          Rscandy
          from Manali, Tamil Nadu
          Mar 9, 2022
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          Address: Vr mall Chennai, Anna nagar
          Website: ECOM-ONE97 & PVR CINEMAS APP

          I have use my IOB ATM card to purchase 2 tickets. Then Rs.433 money is debited but tickets not till booking.. This money is very important for me. So please refund to my Account.. Debit in ECOM-ONE97
          PVR Cinemas customer support has been notified about the posted complaint.
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            B
            Brijraj Meena
            Mar 9, 2022
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            Address: Pondicherry

            Sir / madam please Pondicherry PVR cinema some movie not released in Hindi language... Eg. Radha shyam

            Please release in Hindi language also... Most of people waiting...
            PVR Cinemas customer support has been notified about the posted complaint.
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              P
              Priyanka Pandurang Sawant
              from Dombivli, Maharashtra
              Mar 9, 2022
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              I booked two tickets for BTS PTD live streaming in Citi Mall Andheri West which is on 12th march @2:00 PM show through PVR mobile app. The amount is deducted from my bank account but I haven't received any confirmation email, the tickets aren't booked but the amount is deducted. Please refund the amount.
              PVR Cinemas customer support has been notified about the posted complaint.
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                S
                saaaahana
                from Bengaluru, Karnataka
                Mar 9, 2022
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                Address: Bangalore, Karnataka
                Website: www.pvrcinemas.com

                On 8/03/2022 I booked 4 tickets for BTS: PERMISSION TO DANCE- LIVE VIEWING via PVR website for 2.30 pm show on 12/03/2022 at PVR: ORION MALL, Bengaluru. But, no confirmation of tickets was sent to my phone nor was the refund for tickets made. The amount worth is Rs. 5, 227 for the tickets has been deducted without giving me any tickets.

                I request you to make Refund of the said amount as soon as possible.
                PVR Cinemas customer support has been notified about the posted complaint.
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                  Urvashighosh
                  Mar 9, 2022
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                  I had booked tickets for BTS PTD liveplay but I have not received any confirmation email and the booking is not showing in my account either. But my money was deducted. Please look into the matter and refund the amount
                  PVR Cinemas customer support has been notified about the posted complaint.
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                  the same has happened to me.
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                    A
                    akhash
                    from Bengaluru, Karnataka
                    Mar 9, 2022
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                    I booked two tickets for BTS PTD live streaming in Orion mall, Bengaluru. The amount is deducted from my bank account through gpay but I haven't received any confirmation email, the tickets aren't booked but the amount is deducted. Please refund the amount.
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      S
                      Shalini Rajasaravanan
                      Mar 9, 2022
                      Resolved
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                      Resolved

                      I've booked 2 tickets for BTS Permission to Dance Live in PVR Icon Oberoi Mall Mumbai. I want to cancel them now. But I'm unable to do it in the app and website. Its showing as "Please try again later". Please help.
                      +1 photos
                      Mar 9, 2022
                      Complaint marked as Resolved 
                      PVR Cinemas customer support has been notified about the posted complaint.
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                      I have booked one ticket for BTS permission to dance (recorded) PVR Diamond plaza Kolkata and I want to cancel it but was not able to do it. Please help.
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                        N
                        Nimisha j.
                        from Mumbai, Maharashtra
                        Mar 9, 2022
                        Resolved
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                        Address: Kurla

                        I purchased the tickets for BTS concert live stream yesterday. I did the payment the money got deducted but I didn't receive any confirmation about my booking from the company. I haven't got email confirming my booking
                        +1 photos
                        Mar 9, 2022
                        Complaint marked as Resolved 
                        The complaint has been resolved
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          S
                          Sugan14
                          from Chennai, Tamil Nadu
                          Mar 9, 2022
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                          Address: SPI CINEMAS BROOKFIELD MALL

                          I booked Ticket for ET Movie in PVR App @Spicinemas which is located in Brookfields coimbatore for the date 13March 2022 @4Pm show and the Selected seats are From O8 to O12 totally 5 tickets now my problem is Amount has been debited from my account, but tickets are not confirmed it's suddenly went blank and automatically came outside so iam requesting you send me the full refund amount as soon as possible.
                          +1 photos
                          PVR Cinemas customer support has been notified about the posted complaint.
                          Mar 14, 2022
                          Updated by Sugan14                           Still money not yet received...
                          Customer care said that today by mrng 5 Am i will receive but still not yet received. Kindly check on it.. Dnt cheat peoples
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                            A
                            akhash
                            from Bengaluru, Karnataka
                            Mar 9, 2022
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                            I booked two tickets for BTS PTD live streaming and after selecting tickets and choosing for UPI option i was prompted to UPI page (google pay) and after paying the money it got debited from my account yet there was no confirmation from side of PVR .Now even the amount is debited from my bank account but the tickets aren't booked.
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              B
                              BidishaMandal
                              from Kolkata, West Bengal
                              Mar 9, 2022
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                              Address: Kolkata

                              I booked 2 tickets for the BTS Permission to Dance concert live stream at PVR Mani Square, Kolkata on 12/03/2022. The money was debited from my account but the tickets were not booked. Attached is the screenshot of the same debit. My PVR account booking history shows blank and there is no way to track if the refund was processed.
                              +1 photos
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                                P
                                Pc392
                                Mar 9, 2022
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                                Resolved

                                I booked two tickets through PVR cinemas website for BTS Permission to Dance On Stage show in Kurla at 2 pm. I followed all the steps and paid the money. They deducted the money but when I went to my profile under the pvr website they are showing that I don't have any bookings. I have lost a total of around ₹1641.60 in this. I would either like a refund or a replacement for my two tickets that I booked.
                                Mar 11, 2022
                                Complaint marked as Resolved 
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  S
                                  Sai Tejaswini
                                  from Mysore, Karnataka
                                  Mar 8, 2022
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                                  Hi PVR, i have booked a ticket for BTS permission to dance movie, during the process money was debited from my bank account but the ticket is not Booked. I have received email confirming that amount of 822 rps was debited from my account. Yet i couldn't book my ticket. I request you to take necessary action and requesting to initiate the money refund. Thank you!
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    B
                                    btsgayo
                                    from VADODARA, Gujarat
                                    Mar 8, 2022
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                                    Address: PVR CINEMA, EVA MALL, VADODARA, GUJARAT, INDIA

                                    I booked 5 tickets for the BTS PERMISSION TO DANCE CONCERT ON STAGE and paid for the tickets but got a notification that the transaction failed and that the money was debited from my account.
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      M
                                      Malvika R
                                      Mar 8, 2022
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                                      I booked 3 tickets for BTS Permission to dance on stage, 6pm show on 12.03.2022 at Bangalore Element mall. I have received no confirmation even of the tickets even though the transaction was complete and the amount was debited. Amount of Rs 1984. This was booked via the pvr website and the website does not even show my booking history, nor have I received any email or sms. Please resolve the issue by refunding the amount immediately.
                                      I tried contacting PVR customer support but there was no response.
                                      PVR Cinemas customer support has been notified about the posted complaint.
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                                        D
                                        dShEmAnTh007
                                        from Chennai, Tamil Nadu
                                        Mar 8, 2022
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                                        Address: Chennai, Tamil Nadu

                                        I just had booked a ticket in pvr app, I did not get the ticket details but my money had been debited from my bank account.
                                        +1 photos
                                        PVR Cinemas customer support has been notified about the posted complaint.
                                        Mar 08, 2022
                                        Updated by dShEmAnTh007                                         Please solve this issue as soon as possible
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