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PVR Cinemas Complaints & Reviews

www.pvrcinemas.com
1.6
Updated: Apr 7, 2026
Complaints 2487
Resolved
791
Unresolved
1696
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PVR Cinemas reviews & complaints page 54

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D
Dhatri Dwivedi
Mar 10, 2022
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Address: PVR Vinayak, Prayagraj
Website: www.pvrcinemas.com

On 9 March, 2022 I booked a seat of BTS Permission To Dance On Stage SEOUL Live play at PVR Vinayak, Prayagraj. After the payment transaction was completed a message popped up saying, "I will receive my ticket confirmation through mail or SMS text soon" but even after 11 hour past, I haven't received my ticket confirmation yet.

Kindly resolve this issue as soon as possible before the show time arrives.
PVR Cinemas customer support has been notified about the posted complaint.
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    Dhatri Dwivedi
    Mar 10, 2022
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    Address: PVR Vinayak, Prayagraj

    On 9 Mar, 2022 I booked a seat of BTS Permission To Dance On Stage SEOUL Live play. After the payment transaction completed, a message popped telling, "I will receive my ticket confirmation through mail or SMS text soon" but even after 11 hour past the payment was done I have not received my ticket confirmation through either of the sources.
    I also immediately reached out to you by your 'Contact Us- feedback' service but it didn't worked.

    Kindly resolve this issue as soon as possible, so I could actually enjoy my beloved show that I waited for so anxiously.

    Please contact me- [protected]@gmail.com
    PVR Cinemas customer support has been notified about the posted complaint.
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      T
      TAE JIN
      Mar 10, 2022
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      Address: New Delhi

      There are alot of Armys in delhi who are dying to watch BTS: Permission To Dance On Stage Live in pvr we have around 16-17 pvrs in delhi, please make the movie available in atleast some of them. We armys of new delhi would really be grateful to ya'll for doing so. Please watching this concert live means a great deal to us.
      PVR Cinemas customer support has been notified about the posted complaint.
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        N
        nikitabts
        from Delhi, Delhi
        Mar 9, 2022
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        Address: logix mall noida pvr
        Website: www.pvrcinemas.com

        I purchased the tickets for BTS concert live stream yesterday. I did the payment the money got deducted but I didn't receive any confirmation about my booking from the company. I haven't got email confirming my booking
        logix mall noida
        show time : 2:30 pm
        PVR Cinemas customer support has been notified about the posted complaint.
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          S
          simar khosa
          Mar 9, 2022
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          I have booked 3 tickets for show of batman movie timing 3.25 pm in pvr cinemas silver arc mall.but its 3.51 pm still hall is closed .and no space in waiting area to sit .its a long delay .bad experience.
          PVR Cinemas customer support has been notified about the posted complaint.
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            R
            rithikabine
            from Hyderabad, Andhra Pradesh
            Mar 9, 2022
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            PLs can you enable live watching of BTS concert in hyderabad PVR tooo, there are fans here too why only mumbai, delhi, bengaluru etc,
            Pls accept my request '
            PVR Cinemas customer support has been notified about the posted complaint.
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            there's none in delhi its only available in gurgaon and noida.i dont know why they are doing this type of discrimination.
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              wwxhc
              from nagpur, Maharashtra
              Mar 9, 2022
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              Address: nagpur

              Yesterday i booked two tickets for permission to dance movie via pvr app the amount of 1126.7 was deducted yet no confirmation was sent through email, text or what'sapp it's not SHOWING in my bookings too .
              Mar 11, 2022
              Complaint marked as Resolved 
              received an email saying transcation failed due to technical error in the app so tickets were not booked and after 3 days money got refunded
              PVR Cinemas customer support has been notified about the posted complaint.
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                S
                Seher Sharik
                Mar 9, 2022
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                Money was deducted from my account for BTS PERMISSION TO DANCE LIVE 2 pm Oberoi mall mumbai show but I did not get my tickets please resolve this issue i tried calling costumer service but the phone line isn’t working
                PVR Cinemas customer support has been notified about the posted complaint.
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                  S
                  sanjbangtan613
                  Mar 9, 2022
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                  Address: Andheri West Mumbai Maharashtra

                  This is regarding Permission to Dance on Stage 6pm show.
                  Booking for 2 seats for 6pm show on 12th March 2022 at PVR Cinemas (Citi mall) Andheri West Mumbai, Maharashtra from the PVR website, the transactions have gone through but i have not received the booking email or any sort of communication, not even a refund. The show is in 3 days and i would like to have a confirmation of my seats. I have been trying to contact PVR but none of their numbers are available. Please communicate with the customer
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    S
                    Sreyaphoenix97
                    from Kolkata, West Bengal
                    Mar 9, 2022
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                    I booked two tickets for Permission to Dance Recorded 6pm show at PVR Jessore Road Kolakta. The money is deducted from my bank account and i got transaction id from gpay as well but I didnt get my tickets confirmation. I had to book again from another account and the scanned tickets came for it, but for previous transaction i did not get refund yet.
                    Mar 9, 2022
                    Complaint marked as Resolved 
                    Spoke to CS and they told money will be refunded within 7 days
                    PVR Cinemas customer support has been notified about the posted complaint.
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                    Hi I have the same issue did they call you or you contacted them
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                      K
                      Kalpashree Hawaldar
                      Mar 9, 2022
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                      Address: Pune

                      Hello..
                      I booked my ticket two times and both thr times the money got deducted but no confirmation mail or send tickets are send to me..
                      I booked tickets for 12march 2022 (Permission to Dance) Timing 2pm..
                      Please reply asap..
                      PVR Cinemas customer support has been notified about the posted complaint.
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                      Both Times the Tickets were brought from PVR MARKET CITY PUNE..
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                        M
                        Manasi_09
                        from Mumbai, Maharashtra
                        Mar 9, 2022
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                        Hello !!
                        I booked 2 tickets on 8th March, worth Rs-2541/- for BTS permission to Dance (12th March) (live) 2pm show.
                        I still haven't received any confirmation message or e-mail by your side. I paid the amount via phonepe.
                        Please look into this.
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          R
                          Rscandy
                          from Manali, Tamil Nadu
                          Mar 9, 2022
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                          Address: Vr mall Chennai, Anna nagar
                          Website: ECOM-ONE97 & PVR CINEMAS APP

                          I have use my IOB ATM card to purchase 2 tickets. Then Rs.433 money is debited but tickets not till booking.. This money is very important for me. So please refund to my Account.. Debit in ECOM-ONE97
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            B
                            Brijraj Meena
                            Mar 9, 2022
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                            Address: Pondicherry

                            Sir / madam please Pondicherry PVR cinema some movie not released in Hindi language... Eg. Radha shyam

                            Please release in Hindi language also... Most of people waiting...
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              P
                              Priyanka Pandurang Sawant
                              from Dombivli, Maharashtra
                              Mar 9, 2022
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                              I booked two tickets for BTS PTD live streaming in Citi Mall Andheri West which is on 12th march @2:00 PM show through PVR mobile app. The amount is deducted from my bank account but I haven't received any confirmation email, the tickets aren't booked but the amount is deducted. Please refund the amount.
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                S
                                saaaahana
                                from Bengaluru, Karnataka
                                Mar 9, 2022
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                                Address: Bangalore, Karnataka
                                Website: www.pvrcinemas.com

                                On 8/03/2022 I booked 4 tickets for BTS: PERMISSION TO DANCE- LIVE VIEWING via PVR website for 2.30 pm show on 12/03/2022 at PVR: ORION MALL, Bengaluru. But, no confirmation of tickets was sent to my phone nor was the refund for tickets made. The amount worth is Rs. 5, 227 for the tickets has been deducted without giving me any tickets.

                                I request you to make Refund of the said amount as soon as possible.
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  Urvashighosh
                                  Mar 9, 2022
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                                  I had booked tickets for BTS PTD liveplay but I have not received any confirmation email and the booking is not showing in my account either. But my money was deducted. Please look into the matter and refund the amount
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                  the same has happened to me.
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                                    akhash
                                    from Bengaluru, Karnataka
                                    Mar 9, 2022
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                                    I booked two tickets for BTS PTD live streaming in Orion mall, Bengaluru. The amount is deducted from my bank account through gpay but I haven't received any confirmation email, the tickets aren't booked but the amount is deducted. Please refund the amount.
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      S
                                      Shalini Rajasaravanan
                                      Mar 9, 2022
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                                      I've booked 2 tickets for BTS Permission to Dance Live in PVR Icon Oberoi Mall Mumbai. I want to cancel them now. But I'm unable to do it in the app and website. Its showing as "Please try again later". Please help.
                                      Mar 9, 2022
                                      Complaint marked as Resolved 
                                      PVR Cinemas customer support has been notified about the posted complaint.
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                                      I have booked one ticket for BTS permission to dance (recorded) PVR Diamond plaza Kolkata and I want to cancel it but was not able to do it. Please help.
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                                        N
                                        Nimisha j.
                                        from Mumbai, Maharashtra
                                        Mar 9, 2022
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                                        Resolved

                                        Address: Kurla

                                        I purchased the tickets for BTS concert live stream yesterday. I did the payment the money got deducted but I didn't receive any confirmation about my booking from the company. I haven't got email confirming my booking
                                        Mar 9, 2022
                                        Complaint marked as Resolved 
                                        The complaint has been resolved
                                        PVR Cinemas customer support has been notified about the posted complaint.
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                                          Recent comments

                                          Whenever there is live viewing or recorded concert for BTS concert ..PVR Kota branch doesn't includes it in their schedule in though it is happening in all over India ( other branches of PVR ) we have...
                                          RT
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