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PVR Cinemas Complaints & Reviews

www.pvrcinemas.com
1.6
Updated: Nov 21, 2025
Complaints 2469
Resolved
789
Unresolved
1680
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PVR Cinemas reviews & complaints page 55

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M
Manmeet Dhawan
Mar 8, 2022
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I worked in P.V.R Cinemas as an Entertainment service Provider in Pvr Pavilion, Ludhiana from August 2016 to 2018.But unfortunately, i am not able to receive my Experience Certificate.kindly provide my experience letter.
Yours faithfully,
Manmeet Singh
Employee ID=137478
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    V
    Vayuputra hanuman
    Mar 7, 2022
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    Address: Ahmedabad

    Movie timing was 9.30pm and till now it means 10:00 pm also movie not started.
    Details:
    Movie name: Zhund,
    Theater: Acropolis, Ahmedabad.

    I do have proofs.
    +1 photos
    PVR Cinemas customer support has been notified about the posted complaint.
    Mar 07, 2022
    Updated by Vayuputra hanuman     Around half an hour you have wasted my time. The same happened in banglore and you guys know what happened then.

    Please reply to my mail.
    Mar 07, 2022
    Updated by Vayuputra hanuman     [protected]@gmail.com
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      H
      HariharanKumaran
      from Pondicherry, Puducherry
      Mar 7, 2022
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      Address: Pondicherry, Pondicherry, Puducherry

      Transaction id - WNNDLL5
      Phn no- [protected]
      PVR Cinemas customer support has been notified about the posted complaint.
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        D
        DevR1234
        from New Delhi, Delhi
        Mar 7, 2022
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        Address: Pvr cinemas the Chanakya mall chanakyapuri

        I paid 511 to pvr through Paytm, I did not recieve any ticket but from Paytm the money was deducted. I had to purchase the ticket again manually at pvr, they said they did not recieve my previous booking. Later when talking to Paytm for refund they are saying the transaction is complete from there end and please contact pvr. My money is stuck please help
        +2 photos
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          H
          Harsh Zaveri
          Mar 7, 2022
          Feb 10, 2023
          This thread was updated on Feb 10, 2023
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          Bill Receipt Not given to customers

          Address: PVR ACROPOLIS AHMEDABAD

          Dear Team,

          I am visiting PVR regularly not because of quality but it is near to my home. Regularly there are hygiene issues in male washroom and the quality of popcorn or food is pathetic after lockdown I would like to bring to your notice that your staff is illegally selling F&B without bills. Yesterday I bought popcorn’s worth rs 430 and the bill was not texted to me as it was done before. I noticed they were doing regularly...
          +2 photos
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          N
          Nandinipat
          from Chennai, Tamil Nadu
          Mar 6, 2022
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          Address: Chennai

          At Palazzo, forum Mall, chennai, we asked to book 2 tickets for Valmai but they made a mistake and booked ticket for bheemla Nayak, now they are denying to cancel the ticket. These type of mistakes is not at all acceptable. Kindly refund the amount ta the earliest.
          Details-
          Invoice no - 0373920
          Trans No- 2819376
          POS ID- 4016
          Ticket booked at- PALAZZO, FORUM MALL, CHENNAI
          Mobile number - [protected]
          PVR Cinemas customer support has been notified about the posted complaint.
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            P
            Pruthvi Zai
            from Hyderabad, Telangana
            Mar 6, 2022
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            I had booked the tickets for batman movie on March 6, 2022 at Irrum Manzil, Hyderabad pvr 4dx at 12:40 show. Only after I arrive at my screen I got to know half of the movie got over and I was not intimated in any form. I want my refund.
            +1 photos
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              A
              Akashkurade
              from Mumbai, Maharashtra
              Mar 6, 2022
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              Not a 1 star aswell for cinema theatre
              Worst seats and unhygienic place with lots of bed bugs, flies and not at all sanitizationin done and smells like sitting in some slum and watching movie

              cinemax is converted into pvr and pvr please take a look or i have to complain against the mall and i am definetly going to complain in consumer regarding this

              i have photos aswell

              I need compensation for taking bed bugs from your theatre to home

              And cost of pesticide
              PVR Cinemas customer support has been notified about the posted complaint.
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                S
                shiva nagpal
                Mar 5, 2022
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                Address: Silver arc ludhiana

                Visited pvr silver arc book recliner tickets but it is a complete waste of money, cup holders are filled with popcorns.
                No one even listens to any one
                Shiva nagpal [protected]
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                  V
                  Vedant208
                  from Gandhinagar, Gujarat
                  Mar 5, 2022
                  Resolved
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                  Resolved

                  Address: Gandhinagar, gujarat

                  I have just booked Batman tickets physically for tommorow and paid the money but the ticket message is not generating I am worried but instead they have sent me below message that i screenshotted plz generate the message ASAP.
                  +1 photos
                  Mar 5, 2022
                  Complaint marked as Resolved 
                  Complain not resolved plz do it ASAP.
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    P
                    Prakashh Bihani
                    Mar 5, 2022
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                    Hi,

                    I have purchased food worth ₹260/- however bill was not provided. I gave ₹500/- was returned ₹140/- since I had not got bill copy and there was long que behind so took and left and asked for a bill copy, however after insisting 2 time the staff said give mobile number and you will get bill. However due to network the sms came quit late. Your staff had charged me extra by ₹100/- attached is the bill copy. Highly disappointed to see your staff is fooling by not giving invoice upfront.
                    +1 photos
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                      D
                      Deasam
                      from Delhi, Delhi
                      Mar 5, 2022
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                      The movie stopped multiple times while playing. The operator ruined the movie by forwarding to 5, 10 minutes further. You can expect what would it do a thriller or a mystery movie. 3 hours movie got completed in more than 4 hours, excluding the interval and ads. Pathetic experience froma PVR Theatre. I would like a refund of the ticket.
                      Location: PVR, Audi 2, Ansal Plaza, Pari Chowk, Greater Noida
                      Movie: The Batman.
                      Date: 5th March 2022, 3:15 pm Show.
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        S
                        Saurav Karde
                        Mar 5, 2022
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                        Address: Latur

                        1) I made 2 TRANSACTIONS of Rs. 390 on the food table and they did not send me back.please check and REFUND my money.
                        2) I had canceled the ticket of Gangubai Kathiawadi movie by CANCELING the show date 03/03/2022 and showtime 12:35 pm but it was not REFUNDED.
                        +2 photos
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                          R
                          RitS123
                          Mar 4, 2022
                          Resolved
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                          Resolved

                          Hello team,
                          The payment was deducted for my order id CHKY[protected] from pvrcinemas website (via phonepe) but it is not showing in my bookings and haven't received tickets on mail yet too.
                          Please look into it or refund.
                          Thanks!
                          +1 photos
                          Mar 13, 2022
                          Complaint marked as Resolved 
                          Money refunded
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            H
                            Hitesh Rathva
                            from Pardi, Gujarat
                            Mar 3, 2022
                            Resolved
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                            Resolved

                            It's been 1 month I have got my kotak PVR debit card but still hasn't received any joining voucher or any points on spends. I have also complaint about this to kotak Mahindra Bank they said kindly contact to PVR cinemas so I did but it's been 7 days nobody is replying as they don't have any support email I email them on [protected]@pvrcinemas.com.
                            Nobody is answering
                            Mar 3, 2022
                            Complaint marked as Resolved 
                            I haven't received any voucher or any points on spends yet its been 1 month I got my kotak pvr debit card. I tried to contact them on [email protected] but it's been 7 days nobody is answering
                            PVR Cinemas customer support has been notified about the posted complaint.
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                            Complaint marked as Resolved
                            Dear Garenafree fire., Please unban my I'd. I use config file hack one time just for fun. Please unban my free fire account. Once unbannad my free fire account in future I will never used any hack. I spend almost 10000 INR my old I'd I am also belong to a poor family please unban my free fire 🙏🙏🙏 please, please 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT I LOVE FREE FIRE GIVE ME A CHANCE, GIVE ME A CHANCE. PROMISE I NEVER USED ANY THIRD_PARTY APPLICATION AND FILE. PLEASE UNSUSPEND... Free Fire id as soon as possible. MY UID:- [[protected]] MY GAME NAME :- skgamer Level:-58 MY GAME SERVER :- INDIA id suspended date :- 23/2/2022

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                              D
                              Dinesh8981
                              from Panvel, Maharashtra
                              Mar 2, 2022
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                              Address: Orion mall, PVR cinemas , Panvel

                              First of all they were not seeing 2 dose certificate at entry gate, ...second thing is they are selling over tickets as per seating capacity during covid ...and asking people for not maintaining social distancing
                              +1 videos
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                                S
                                Suchit Shetty
                                Mar 2, 2022
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                                Hi so we have come to PVR theatre at growels mall Kandivali East, so when we went to popcorn counter at first so there were no online money transfer facility, post that when the cash was given there was no one to collect.
                                Secondly, When my wife went to juice counter staff was very rude and in interval he went for break in interval so no one was there to make juice in juice counter
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                                  A
                                  Aamir Kaludi
                                  Mar 2, 2022
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                                  Address: Next galleria mall punjagutta hyderabad

                                  We ordered 6 frankies and the stall person of tibs frankie named chandan will not provide me half frankie this is not tge way to treat a customer we are the one who pays and eat not u
                                  PVR CINEMAS
                                  NEXT GALLERIA MALL
                                  HYDERABAD
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                                    H
                                    Harshg617
                                    Mar 2, 2022
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                                    Address: Chandigarh

                                    Hi,
                                    I booked 4 tickets of the show ‘Gangubai’ at booking counter in PVR: Centra mall, Chandigarh on 28Feb.
                                    Original cost of one ticket was 109 Rs
                                    but the attendant at counter charged me 712 for four tickets without even informing that they are selling microwave popcorns packets along with it.
                                    Attendant was adamant about it that it is the price of tickets.
                                    i think of this as a clear case of fraud, malpractice and misinformation from their side.
                                    kindly look into this.

                                    Thanks and regards
                                    Harshdeep Garg
                                    ph. no.- [protected]
                                    +1 photos
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                                      A
                                      arun lingampally
                                      from Noida, Uttar Pradesh
                                      Mar 1, 2022
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                                      Hi
                                      I have booked movie tickets the show time is 7.35 pm the time is 8.02 now and still the movie not started

                                      Pvr next Galeria mall punjagutta
                                      Audi 8
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