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PVR Cinemas Complaints & Reviews

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Last updated May 3, 2024
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PVR Cinemas reviews & complaints page 55

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C
Charanjit Sidana advocate
Jan 22, 2022
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Refuse to redeem voucher for same movie

Address:Near Bharat nagar chowk Ludhiana

I have received a message from you with regard to Shooter movie. So I visited PVR pavilion Ludhiana. I showed text msg with code validation till 27-01-22. But representative denied to accept the same and booked tickets for full amount. I have a question that why are you playing drama with customers. I am thinking to sue in consumer complaint. I want full refund along with compensation.
Thanks and regards
Charanjit Sidana Advocatebr...
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Satish Patnala
Jan 18, 2022
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Groceries available for Rs 30 are selling for Rs 170 more

Address:narsipatnam

Groceries available for Rs 30 are selling for Rs 170 more...
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Pankaj233361
Jan 17, 2022
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Giving food coupons unwillingly

Address:Luxmanpur Kadipur

I went to PVR Sharaganj Lucknow. I asked office assistant to confirm 3 tickets for a movie 83. She replied 3 tickets @ 780 and in which 450 rupee food coupons were included. I demanded 3 tickets without any coupons, she refused as there was not any provision. I was compelled to take tickets with food coupons unwillingly. In interval I decided to use food coupons and got tasteless snacks.
What a cheating rule....
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Sacchu batho
from Nagpur, Maharashtra
Jan 14, 2022
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Regarding one mistake done by myself.

Address:PVR CINEMAS EMPRESS MALL NAGPUR

I am Saksham Batho recently ESP in PVR EMPRESS MALL NAGPUR.
I have lost my job because of my mistake, and I need a job right now and I am not getting a job.please find out all my reports and give me my job back.
Thank you...
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Pavan Tummala
Jan 13, 2022
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Complaint on FnB

Address:Flat 301,vyashnavi arcade apts, sr nagar, hyd

We are in pvr cinemas, irrumanzil, hyd. For watching spiderman movie @Audi-3:j1, j2 respectively. When my kid asked for popcorn, I went to FNB ASKED 1 KIDS PEPSI, 1 KIDS POPCORN. they given me ans we don't have kids popcorn. Atleast there is no sign board. I requested for my kid. But they wont given. My kid also no listening my words. Finally 300 ra popcorn they sold me. So for movie I got expenses 400 for fnb 460 for tickets. Even I requested...
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Jayalakshmi M
from Chennai, Tamil Nadu
Jan 9, 2022
Mar 16, 2022
This thread was updated on Mar 16, 2022
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Non reimbursement of tickets money

Address:PVR, Garuda Mall, Mysore

On 14.12.2021 we paid money through upi for 3 tickets total rs. 360/- for drishya2, movie at Garuda Mall, transaction was completed and amount was deducted from bank. But PVR staff told they didn't received money and it will be reimbursed. After film we went to ask but they made us wait for 20 minutes and afterwards Manager Sunil he is not at all willing to speak, I and my daughter's got frustrated by his behaviour, we were also...
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Pankajsahu2
from Kota, Uttar Pradesh
Jan 3, 2022
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Refund not received yet 330rs

Sir 04 dec 2021 ko voucher se popcorn and sandwich oder kra tha aur extra 330rs pay kre aur head ne bola ki pay meri taraf se toh ho gya hai magar humare system m show nhi ho rha hai toh AP ek bhar aur pay kre toh maine kiya fir unhone bola ki 330 apko refund ho jayege 7 day m magar abhi tk nhi hoye hai...
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from Robertsonpet, Karnataka
Jan 2, 2022
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BookMyShow

Please refer bookef ticket no WH536RX at PVR Gaur city sector4 greater noida on 01 Jan 2022. I got coupon code B5D51389E24348 on same day for purchasing one item through KFC merchant for getting one free item. But I didnot get this from same shopingmall when try to enquired from PVR office, there security staff at 1730h approx created problem to get assistant on this issue. Please check control this....
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Rohit P1991
Jan 1, 2022
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Non digitalization and poor hygiene at Theatre

Address:PVR Cinemas, Surya Treasure Island Mall, Junwani, Bhilai

The recent experiences at PVR, Surya Mall, Bhilai, Durg are very horrible and discouraging. In such pandemic times, PVR is advertising regarding full vaccination and hygiene but the fact is they don't accept UPI payment and wants cash only. Where is the concept of contactless experience? Moreover, the gloves used by employees and their attire was so poor that I couldn't buy the things and cancelled my order. Demanding only cash in such COVID...
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BabuNari
from Hyderabad, Andhra Pradesh
Dec 31, 2021
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About movie ticket hike and food and beverages in cinema hall without MRP

Address:Hyderabad

PVR cinemas looting the public, They increased ticket rates from 150rs to 300rs, I'm from middle class background and a very good fan of watching movies. (1)Because of these hike of ticket rates, facing problem to book a movie ticket, if that ticket basic price is 250 it will become 350 with all other convience fees and all.
(2) second one is food and beverages rates. They are not providing MRP rates on what they are providing. And...
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sam.2566
from Kota, Rajasthan
Dec 31, 2021
Jun 2, 2022
This thread was updated on Jun 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done but no ticket was generated

I tried booking Spiderman no way home, I selected the UPI option, the app took me to the Google Pay portal, it was successful (UPI transaction id[protected] and Google Transaction ID - CICAgODhhc-XSw) and was paid to "PVR cinemas" ([protected]@paytm).

After Google Pay showed successful transaction, it took me to the home page and when I checked the bookings section there was no booking and the seat which I had selected...
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Shali9i
from Jammu, Jammu and Kashmir
Dec 30, 2021
Dec 30, 2021
This thread was updated on Dec 30, 2021
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No reply in response to solve my issue

Address:Pvr jammu

Booked my ticket on 28 Dec and paid through the paytm .. my payment got deducted but my tickets were not booked by the pvr app ... more than 48 hours now and I am trying to reach their customer care executive even I went to pvr cinemas jammu personally to get my issue resolved but they did not take it seriously ...not even refunded my money after 48 hours too .. pathetic, services ... I just want my issue to be resolved as soon .. as pvr...
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Shali9i
from Jammu, Jammu and Kashmir
Dec 30, 2021
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No response to resolve the issue by the pvr team

Address:19 a karan nagar jammu

I paid for two tickets for recliners at pvr jammu on pvr app .. my payment got deducted by tickets were not booked ... its more than 48hours and I told those ppl 10 times to resolve my issue .. but till now no call from pvr team evan i went to pvr jammu personally met the manager and told him about the issue.. not even he seem to be interested in solving the customer's problem ... pathetic services .. pvr team I am, still waiting for my money...
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Beerus YT
Dec 29, 2021
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Didn't receive any Gift card

I purchased gift card for myself, i didn't receive any mails or text message but amount has debited from bank. In my pvr app it shows only the id of the pvr gift card.
I tried clicking resend from pvr application it didn't work...
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V
Vishalaamir2
Dec 29, 2021
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No Refund after double payment

I purchased popcorn in PVR Cinema Bokaro, Jharkhand on 25th Of Dec, 2021. I made the payment through Amazon pay UPI. Though the payment was successful and my Rs 310 was deducted the seller told me that the transaction has failed. He asked me to pay again and I did it. He assured my earlier payment which he said has failed will come back in 3 days. It's more than 4 days now still no refund received. Kindly help. You can contact me at [protected]@gmail.com...
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pavan_patil_only
from Pune, Maharashtra
Dec 29, 2021
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Incomplete Refund

Address:Latur

I went for a movie to PVR Cinemas Latur on 19th December 2021. I ordered food their and paid for it. My money was debited but the transaction was unsuccessful. They assured me my refund within 7 days but i didn't get it during the assured time period. Do i contacted them through email and they are just making me wait since days. They haven't even assured me a date or even confirmed my refund. They reply with the same email everytime....
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Preethavikraman
from Kochi, Kerala
Dec 28, 2021
Dec 28, 2021
This thread was updated on Dec 28, 2021
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Booked seats remain unreserved

Address:Kochi

I have booked two seats for Pushpa (Malayalam) for today's 6.30 show 28th of December yesterday by 10.30 P.m. via Paytm. My selected seats are CLASSICP H10 and H12 at Audi 04.

But when I checked again and again, even now, the seats are seemed unreserved.

I booked via Paytm so obvious I paid money via Paytm as well.

I have all the details with me.
Kindly solve the issue before anybody...
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Shobha Udasi
Dec 28, 2021
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Money deducted but didn't receive tickets

I have booked 1 ticket and applied the promo code and paid through GPAY. My payment went through but I did not get the ticket not any confirmation. Please tell me what do I do?...
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Parikshit sohani
from Kolhapur, Maharashtra
Dec 27, 2021
Mar 8, 2022
This thread was updated on Mar 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money paid yet ticket not received

I had booked tickets for 83 the movie, and after selecting tickets and choosing for UPI option i was prompted to UPI page (google pay) and after paying the money it got debited from my account yet there was no confirmation from side of PVR and no response to complaint from customer care...
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Isha Lal
Dec 27, 2021
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Spider man no way home

Address:Bilaspur PVR

Its not a complaint, I just want to say that 3D movie shows are available in all over PVR in india..but we want 2D print movie also, ...
So plz provide atleast one show at night for 2D spider man movie.plz plz plz...
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