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PVR Cinemas Complaints & Reviews

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1.6
Updated: Jan 2, 2026
Complaints 2479
Resolved
790
Unresolved
1689
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PVR Cinemas reviews & complaints page 55

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P
Prerana Gogoi
Mar 8, 2022
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Address: Flat no. Mtnl staff quarters near mother divine public school, sir choturam marg, rohini west 110085new delhi

I was trying to book for a show on sat ..after no. of attempts i paid for my bookings ...however the payment was deducted from my account but bookings was done due to some error...
i want to know about the refund policy as soon as possible and want my money back
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    T
    tanisha.ag
    from Mangalore, Karnataka
    Mar 8, 2022
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    Address: Mangalore

    I booked 3 tickets for BTS Permission to Dance Live Viewing on 8th March via Google pay- around ₹2500. The money was debited immediately but the tickets have not been booked. Please look into it, its a lot of money and I'm a student.
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      S
      Sahil_Parab
      Mar 8, 2022
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      I booked a ticket for BTS:PTD on stage live theatre screening, 12th March, Saturday, 2pm, Kandivali.The amount was debited but I didn't receive any confirmation mail or any message.
      I really hope I get another ticket to the same show as its a one time show and I really want to go for it.
      PVR Cinemas customer support has been notified about the posted complaint.
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        N
        Noor Fatma1
        from Kolkata, West Bengal
        Mar 8, 2022
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        I booked two tickets through PVR cinemas website for BTS Permission to Dance On Stage show in Diamond Plaza. I followed all the steps and paid the money. They deducted the money but when I went to my profile under the pvr website they are showing that I don't have any bookings. I have lost a total of around ₹1840 in this. I would either like a refund or a replacement for my two tickets that I booked.
        PVR Cinemas customer support has been notified about the posted complaint.
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          B
          Bote199
          Mar 8, 2022
          Resolved
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          Resolved

          Address: Nashik

          I had booked 4 tickets worth ₹2000 via PVR app for a show on 12/3/22 at Cinemax nashik city centre. The money was debited from my account but I didn't get any confirmation email or notification and the app showed that the transcript had failed. Please help me resolve this matter as soon as possible.
          Mar 9, 2022
          Complaint marked as Resolved 
          Got full refund of my money within 24 hours. Make sure you mail them with your transaction proof.
          PVR Cinemas customer support has been notified about the posted complaint.
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            J
            jahnavi anil
            Mar 8, 2022
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            I tried booking tickets, and money about 915 rupees got debited from my account, but transaction failed, can you please ensure refund of the money
            PVR Cinemas customer support has been notified about the posted complaint.
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              S
              Shanuora
              Mar 8, 2022
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              I booked tickets of a show through PVR cenimas it charged me the money but it didn't booked my tickets so i am asking the company to refund me my money
              PVR Cinemas customer support has been notified about the posted complaint.
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                C
                Chahat Kumar 22
                Mar 8, 2022
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                Ticket not received

                I had booked two tickets for BTS permission to dance on stage and the money was deducted but no ticket was generated. UPI Reference no.[protected]...
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                H
                Harsh Sankhla
                Mar 8, 2022
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                I have booked two ticketsusing pvr app for the batman for 10th march for rs, 351/-, payment was done but
                The ticket was not booked.
                I checked the pvr app there were no tickets in booked section
                PVR Cinemas customer support has been notified about the posted complaint.
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                  M
                  Malvika R
                  Mar 8, 2022
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                  I booked tickets for Permission to dance on stage at the Element mall PVR Cinema for the 6pm show on the 12th of march 2022. I received a debit of Rs 1984 on my credit card but no confirmation from PVR. Not able to reach their customer service either. I want a refund for the amount paid.
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    M
                    Manmeet Dhawan
                    Mar 8, 2022
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                    I worked in P.V.R Cinemas as an Entertainment service Provider in Pvr Pavilion, Ludhiana from August 2016 to 2018.But unfortunately, i am not able to receive my Experience Certificate.kindly provide my experience letter.
                    Yours faithfully,
                    Manmeet Singh
                    Employee ID=137478
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      V
                      Vayuputra hanuman
                      Mar 7, 2022
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                      Address: Ahmedabad

                      Movie timing was 9.30pm and till now it means 10:00 pm also movie not started.
                      Details:
                      Movie name: Zhund,
                      Theater: Acropolis, Ahmedabad.

                      I do have proofs.
                      +1 photos
                      PVR Cinemas customer support has been notified about the posted complaint.
                      Mar 07, 2022
                      Updated by Vayuputra hanuman                       Around half an hour you have wasted my time. The same happened in banglore and you guys know what happened then.

                      Please reply to my mail.
                      Mar 07, 2022
                      Updated by Vayuputra hanuman                       [protected]@gmail.com
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                        H
                        HariharanKumaran
                        from Pondicherry, Puducherry
                        Mar 7, 2022
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                        Address: Pondicherry, Pondicherry, Puducherry

                        Transaction id - WNNDLL5
                        Phn no- [protected]
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                          D
                          DevR1234
                          from New Delhi, Delhi
                          Mar 7, 2022
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                          Address: Pvr cinemas the Chanakya mall chanakyapuri

                          I paid 511 to pvr through Paytm, I did not recieve any ticket but from Paytm the money was deducted. I had to purchase the ticket again manually at pvr, they said they did not recieve my previous booking. Later when talking to Paytm for refund they are saying the transaction is complete from there end and please contact pvr. My money is stuck please help
                          +2 photos
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                            H
                            Harsh Zaveri
                            Mar 7, 2022
                            Feb 10, 2023
                            This thread was updated on Feb 10, 2023
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                            Bill Receipt Not given to customers

                            Address: PVR ACROPOLIS AHMEDABAD

                            Dear Team,

                            I am visiting PVR regularly not because of quality but it is near to my home. Regularly there are hygiene issues in male washroom and the quality of popcorn or food is pathetic after lockdown I would like to bring to your notice that your staff is illegally selling F&B without bills. Yesterday I bought popcorn’s worth rs 430 and the bill was not texted to me as it was done before. I noticed they were doing regularly...
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                            Nandinipat
                            from Chennai, Tamil Nadu
                            Mar 6, 2022
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                            Address: Chennai

                            At Palazzo, forum Mall, chennai, we asked to book 2 tickets for Valmai but they made a mistake and booked ticket for bheemla Nayak, now they are denying to cancel the ticket. These type of mistakes is not at all acceptable. Kindly refund the amount ta the earliest.
                            Details-
                            Invoice no - 0373920
                            Trans No- 2819376
                            POS ID- 4016
                            Ticket booked at- PALAZZO, FORUM MALL, CHENNAI
                            Mobile number - [protected]
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                              P
                              Pruthvi Zai
                              from Hyderabad, Telangana
                              Mar 6, 2022
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                              I had booked the tickets for batman movie on March 6, 2022 at Irrum Manzil, Hyderabad pvr 4dx at 12:40 show. Only after I arrive at my screen I got to know half of the movie got over and I was not intimated in any form. I want my refund.
                              +1 photos
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                                A
                                Akashkurade
                                from Mumbai, Maharashtra
                                Mar 6, 2022
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                                Not a 1 star aswell for cinema theatre
                                Worst seats and unhygienic place with lots of bed bugs, flies and not at all sanitizationin done and smells like sitting in some slum and watching movie

                                cinemax is converted into pvr and pvr please take a look or i have to complain against the mall and i am definetly going to complain in consumer regarding this

                                i have photos aswell

                                I need compensation for taking bed bugs from your theatre to home

                                And cost of pesticide
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  S
                                  shiva nagpal
                                  Mar 5, 2022
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                                  Address: Silver arc ludhiana

                                  Visited pvr silver arc book recliner tickets but it is a complete waste of money, cup holders are filled with popcorns.
                                  No one even listens to any one
                                  Shiva nagpal [protected]
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                                    Vedant208
                                    from Gandhinagar, Gujarat
                                    Mar 5, 2022
                                    Resolved
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                                    Resolved

                                    Address: Gandhinagar, gujarat

                                    I have just booked Batman tickets physically for tommorow and paid the money but the ticket message is not generating I am worried but instead they have sent me below message that i screenshotted plz generate the message ASAP.
                                    +1 photos
                                    Mar 5, 2022
                                    Complaint marked as Resolved 
                                    Complain not resolved plz do it ASAP.
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