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PVR Cinemas Complaints & Reviews

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Last updated May 3, 2024
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PVR Cinemas reviews & complaints page 61

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P
Praveen7777@8
from Ahmedabad, Gujarat
Nov 20, 2021
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Lost phone

Hi
Its not a compliant, its a favour that i am asking about my lost phone. I watched a movie Ghostbusters afterlife on 19th nov on Pvr acropolis Ahmedabad at 7:15 pm show Audi 5 . I’m not sure but maybe I lost at the movie theatre, i think it fell down from my pocket, unfortunately i checked after 12:00 am its not switched off so could please check on morning and ask your staff to check it, it would be a great favour for me, I need...
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Sharath 1217
from Hyderabad, Andhra Pradesh
Nov 19, 2021
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Show was cancelled without any communication

Address:Pvr next galleria musarambagh, Malakpet, Hyderabad, Telangana 500013, India

I have booked a ticket to watch Ghostbusters after life on 19th November for 1:50 PM afternoon show. I have travelled all the way from Amberpet to malakpet. After I reached to the movie theater, the management simply said that the show has been cancelled. I wasn't notified nor communicated that show has been cancelled. This caused a total waste of my time and money. Disgusting experience from PVR cinemas treating their customer in this way....
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Pritish k
Nov 19, 2021
Mar 9, 2023
This thread was updated on Mar 9, 2023
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Regarding Compulsory food combos with movie tickets

Address:Celebration Mall, Khanna Distt- Ludhiana (Punjab)

Recently I went to PVR cinemas in Celebration Mall, Khanna. To my surprise they forced me to buy food combo with movie tickets and even said that they will not sell movie ticket without combo. This is harrasment as they are forcing customers to buy food combo against their will. Moreover staff is not cooperative. Please look into matter...
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Abhidnyaa Barate
from Pune, Maharashtra
Nov 18, 2021
Nov 19, 2021
This thread was updated on Nov 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online booking failed but money got deducted

Address:108/10, Utkarsh, Bharati niwas soc., Prabhat Road lane no.14

Hi,
I booked today 4 tickets for the movie Jhimma via PVR cinemas app for the date 19th November 2021. The money got deducted from my account but I'm yet to receive the tickets. Kindly help me with issue. I am attaching the screenshot of payment....
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Samnas Samnas
Nov 18, 2021
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Movie ticket cancel but not refund my amount

Address:Coimbatore

Enemy movie ticket cancel but not refund my amount...
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amnzat
from Chennai, Tamil Nadu
Nov 17, 2021
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PVR privilege points are getting credited

I've been a regular visitor to PVR cinemas chennai, but none of my privilege points are seems to be added in my account.
There should be a solution to it or its just another fancy marketting scam by pvr. it would be better if they address this issue. i have also sent my feedback thrice already on this issue. none returned my complaint from pvr....
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Rajvir singh punia
Nov 15, 2021
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Misbehaviour by rasna madam

Address:Zirakpur cosmo plaza

I went to pvr cinema at Zirakpur cosmo plaza rasna madam was talking abuse me i order my combo and she’s say we are not sale combo because combo keys are not here she’s very bad girl and talking very bad...
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Rajvir singh punia
Nov 14, 2021
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Staff behaviours

Address:PVR CINEMA ZIRAKPUR COSMO PLAZA AMBALA ,Chandigarh,road

I went to cosmo mall PVR Zirakpur to watch a movie and I ordered a combo which is of 150 rupees but rasma madam and Akshay sir refused me to give that combo and talk with me with abusive language...
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Rudhid Saraf
Nov 14, 2021
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Not getting points

Address:Eternity mall nagpur

I am Rudhid Saraf from nagpur I have books two tickets of recliner and I don't get any points I suppose to get 41 points ....
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Sunder1994
from Hyderabad, Telangana
Nov 13, 2021
Apr 14, 2022
This thread was updated on Apr 14, 2022
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Money debited but tickets not booked

I tried to book 4 tickets using pvr app for pushpak vimanam on November 12 2021.
Money got debited from my account but tickets have not been booked.
Literally upset with the service provide by that app. Can any one help me to get my money back to my account....
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Vrushabh Mondhe
Nov 12, 2021
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Money deducted but ticket didnt received

On date 12.11.2021 i have booked 2 tickets and my money got deducted but i didnt received tickets so now I want my refund back because I have booked another tickets....
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Deekshith_bodhi
Nov 12, 2021
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Product and subject

As I finished watching a 3D movie in pvr(oberon mall, kochi), I was disappointed to see in this pandemic that the used 3D glass was collecting after the movie. Is this acceptable? The same 3d glass would be used by others as well and if this trend goes, the chances of getting covid is very high. Please kindly take this matter and solve it soon....
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Rohit Barod
Nov 10, 2021
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I am complaining about service of PVR

Address:Indore

I paid the amount to PVR on PVR app but I didn't get the seats...
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shivam06
from Mumbai, Maharashtra
Nov 10, 2021
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Paid twice for the movie and never got a refund once.

The day was 31st Oct, Sun at PVR Citi Mall, I booked 1 ticket for the Venom show and first tried to pay through a gift voucher which the staff was too dumb to know how to use it! And then she asked me to pay for it so I did a UPI transaction to-- MH14 PVR CITI MALL ANDHERI MUMBAI 230743:
mab.[protected]@axisbank for 270 Rupees and the UPI Transaction ID is[protected], but again the lady at the counter told that she did not get...
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Advaitr42
from Kolhapur, Maharashtra
Nov 9, 2021
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Not receiving privilege points

Address:DYP City Mall, 3rd Floor, 2104/5, E-Ward, Near Opal Hotel, Kavala Naka, Kolhapur, Maharashtra 416003, India

Dear sir,
I'm Advait ramdasi from kolhapur. I have booked 6 tickets for the ind vs pak screening and 2 tickets for venom: let there be carnage.
As a pvr privilege member, i didn't receive any points for my last two bookings. As a privilege member I haven’t received any points. My privilege account is on [protected] number. Please help me with this.
Kindly look into this....
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Yugp289
from Surat, Gujarat
Nov 9, 2021
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Getting Accused for not paying full amount

Address:Surat, Gujarat

In the middle of the movie 2 staff member came to our seats and said you didn’t Pay full amount of your tickets but we already paid for our ticket yesterday we booked our tickets 1 day before the show and staff members are accusing us for not paying full amount and kept saying about CCTV footage that they have privacy policy to not show customers the footage and respected manager threatening to file a complaint against us so this Is how...
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Deep Lunagaria
from RAJKOT, Gujarat
Nov 9, 2021
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PVR Cinemas I lost my wallet.

Address:A701 Copper elegance , opp mavdi police ground, near speedwell party plot

I lost my wallet in Audi 3 (J13, J14) seat number. It was brown in colour with one debit card. I had my addhar card & licence in there and 4500 approx cash. Its medium brown color wallet.

I also tried requesting the manager the next day when I came to know my wallet is lost but I got a very bad response and I am very disappointed with it.

Below are the show details:
Movie: Sooryavanshi
Date:Sun,...
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Sharukh hussain55
from Chennai, Tamil Nadu
Nov 8, 2021
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Voucher got redeemed but transaction failed

Respected sir,
As I try to book 1 ticket on 8/11/2021 and I try to redeem my 50 rs vocher but my transaction got failed and my vocher got redeemed and current vocher status is vanished.

So help me to get back the vocher...
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N
from Udaipur, Rajasthan
Nov 8, 2021
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Excess Charged / Short Supply Given

I've visited PVR Cinema Udaipur on Nov 07, 2021. In the intermission, my kids went to purchase Nachos and Popcorns, but they added a cold drink as well to the bill and did not hand over the same to kids. ( although they never requested the cold drink)....
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Shrupeja
from Haldwani, Uttarakhand
Nov 8, 2021
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Screen

Address:Kolhapur

I visited a pvr 06 October
In the theatre screen slight spot straight line in the theatre screen @ PVR CINEMA KOLHAPUR AUDI 3
Kindly repair the theatre screen

It's distract the concentration in the movie

Reply me ASAP...
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