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PVR Cinemas Complaints & Reviews

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Updated: Nov 21, 2025
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PVR Cinemas reviews & complaints page 61

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A
anmol312
from Bareilly, Uttar Pradesh
Dec 15, 2021
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Address: BAREILYY

I booked my ticket for spiderman movie through pvr app and paid through paytm but the transaction failed at the application and i had to book the ticket again from paytm but this time it was booked but i didnt recive my refund from pvr as transaction was completed from my side twice for one ticket. I am adding scrrenshot for the same.You can check the screenshot that transaction was completed and only one ticket was booked from the application.
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    Mayur Ghodke
    from Malegaon, Maharashtra
    Dec 15, 2021
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    Sandesh Cinemax Malegaon about booking movie

    Address: Malegaon

    Hello
    When I book the show for tadap at sandesh Cinemax Malegaon when I go there for show they said that the show was cancel due to some reason then I asked for my refund and deny me and say that u cam go to other show then I go to other show they give me improper seats and give my seat to other person even I pay for it this happens 3-4 times and then I say give me refund I don't want this show and behaviour like you they deny me...
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    Diksha17052000
    from Greater Noida, Uttar Pradesh
    Dec 15, 2021
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    I booked 2 tickets for spiderman, tomorrow's show. The amount got deducted from my UPI but when I opened PVR app. It showed transaction failed. And redirected me to home page. Now I can't see any booking or anything except my google pay's transaction history where the amount got deducted successfully. Now I had to book again and pay again. But the previous amount never came back.
    PVR Cinemas customer support has been notified about the posted complaint.
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      A
      abhi9381
      from Hyderabad, Telangana
      Dec 15, 2021
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      Address: pvr inorbit cyberabad

      I have booked tickets in pvr cinimas app .my money has been debited from the account but i didn't get any tickets regarding my booking
      so i here request you check on my complaint .

      UPI Ref no[protected]
      phone no- [protected]
      email- [protected]@gmail.com
      PVR Cinemas customer support has been notified about the posted complaint.
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        D
        Dr-Kaushal Prajapati
        Dec 14, 2021
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        My name is Kaushal Prajapati and I have booked 12 tickets for movie suryavanshi on 6 November for 1680 INR by visiting theater for the morning show of the movie on 7th November.i went theater after few days and they simply told me sir we can do nothing about it.I am sharing my number([protected]) and screenshot of sms which i received upon booking.please consider this genuine request and if you can't fulfill, stop making such schemes.looking forward for positive and quick response from you.thank you.
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          R
          Royarnob
          from Guwahati, Assam
          Dec 14, 2021
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          Address: India
          Website: Www.pvrcinemas.com

          I booked a ticket for spiderman no way home on 14 dec but the ticket was not booked stating bad transaction and the amount was deducted and no refundvhas been initiated.
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            A
            Ashik M R
            Dec 13, 2021
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            Tried to book a ticket on pvr website and pay via Paytm. The transaction was successful but the ticket was not confirmed.
            PVR Cinemas customer support has been notified about the posted complaint.
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              V
              vshnv_c
              Dec 13, 2021
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              Address: Mumbai

              I booked a ticket for Spiderman No way home from my laptop. Made the payment via. paytm and then the payment webpage redirected to a blank page, i checked my payment went through but my pvr account doesn’t mentions this transaction nor shows any tickets booked.
              +1 photos
              PVR Cinemas customer support has been notified about the posted complaint.
              Faced the same issue. Did you get your refund back ?
              Sanjog Bhushan's reply, Dec 16, 2021
              hi same happened with me did you get your refund or tickets?
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                S
                Sumankr80
                Dec 12, 2021
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                Resolved

                Hello,
                Today I booked 3 tickets for the movie Spiderman No way home via PVR cinemas app for the date 18 December 2021. The money got deducted from my account but I didn't received any confirmation about those tickets. I am attaching the screenshot of payment. Please help
                +1 photos
                Aug 24, 2022
                Complaint marked as Resolved 
                PVR Cinemas customer support has been notified about the posted complaint.
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                  S
                  srikanth vatti
                  Dec 12, 2021
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                  Address: Hyderabad kukatpally

                  Today I have visited hyderabad PVR which is in Forum mall kukatpally.

                  I ordered chicken pizza while booking ticket

                  But I didn't get my food

                  Please refind my money
                  +1 photos
                  PVR Cinemas customer support has been notified about the posted complaint.
                  Dec 12, 2021
                  Updated by srikanth vatti
                  Not resolved yet
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                    L
                    lilashah100
                    Dec 11, 2021
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                    Address: nagpur

                    On 12th Dec 2021, I book a ticket online for the movie Suryavanshi for 13th Dec 1:55 showtime. Money got deducted but the ticket was not received.
                    +1 photos
                    Apr 13, 2022
                    Complaint marked as Resolved 
                    They Provided the return as per procedures.
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      M
                      Milan007700
                      Dec 11, 2021
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                      No Subtitles during entire movie(west side story)

                      Address: Forum mall Koramangala Bengaluru

                      It was the first time I had this experience through Pvr cinemas
                      I went on first show of West side story in forum mall Koramangala and really it was the worst experience as their were no subtitles and when asked the manager he said their are no subtitles for this but seriously in movie they were talking in their language so how do we understand and in main imax entrance their was a LCD screen where it was clearly showing ( running...
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                      A
                      Aditi M
                      from Hoshiarpur, Punjab
                      Dec 8, 2021
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                      By mistake 2 of my family members booked tickets for same movie on 2 different days
                      We want to cancel 1
                      No provision in Piccadilly square chandigarh Pvr
                      It was business class ticket
                      Will b usher waste of money
                      Please help and resolve
                      Booked jus 20 min back and realised the. Mistake
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        M
                        Maddy1571991
                        from Mumbai, Maharashtra
                        Dec 8, 2021
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                        Address: PVR CITI MALL ANDHERI MUMBAI

                        My name is mandar surve, me and my friend was visited on 3rd dec 2021 at pvr city mall Andheri to watch pandu cinema so, we have ordered 1qty chicken tikka fried and we had pay grom gpay with successfully transaction but pvr manager said still payment is not showing our machine but we have showing a proof of paid transaction they was denied so, we had again payment done from card for food which was extra payment . please help us for refund .
                        PVR Cinemas customer support has been notified about the posted complaint.
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                          girish0506
                          Dec 7, 2021
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                          My payment to book tickets was successful but I didn't get any confirmation

                          Address: PVR Vega City, Bannerghatta Road

                          I booked 2 tickets for akhanda(telugu-2d) on december 7th 2021 for 6:20pm show. i completed the order through paytm it was successful but I didn't get any confirmation from pvr cinemas. I contacted paytm help they told transaction was successful, so they told me contact pvr cinemas. I went to pvr vega city, bannerghatta road. they can't do anything for online transactions. I tried to contact pvr cinemas but there is no way I can contact because...
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                          pvsk
                          from Chennai, Tamil Nadu
                          Dec 7, 2021
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                          Parking charges being levied

                          Address: 137, Velachery - Tambaram Main Rd, V.O.C Nagar, Doctor Seetaram Nagar, Velachery, Chennai, Tamil Nadu 600042

                          This is to bring to your notice how cinemas, hospitals and several other private establishments across Chennai city have been levying hefty parking charges despite several supreme/state court directions in the past prohibiting the same. On 05/12/21 I was charged Rs.150 towards the parking of my four-wheeler at PVR Cinemas, Velachery(Chennai). This was in spite of me raising the issue and expressing my reluctance to the staff assigned for...
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                          Rakesh Malyala
                          Dec 5, 2021
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                          Hi team,

                          I have joined the PVR privilege program. Then booked tickets where the transaction amount is greater than 100. But I did not received the voucher of free large popcorn which was mentioned as a joining benefit of PVR privilege program.

                          Can you please check why the voucher was not provided and do the needful.

                          My account details.
                          Mobile [protected]
                          Email: [protected]@gmail.com
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            B
                            bhoomika u.p
                            Dec 5, 2021
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                            I had booked 3 tickets on 3rd December and made a payment twice. I have not received the refund yet.
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              K
                              Kondi Mallesham Rajesham
                              Dec 3, 2021
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                              Resolved

                              Address: H no 1298 sonar pada new kaneri laxman agar

                              Dear sir/Madam

                              Hi This Is Kondi Mallesham From Bhiwandi Padmanagar. Yesterday 02/12/2021 I went PVR Theater for watch Akhanda Telugu movie at 9:00pm Show At Bhiwandi PVR Branch Hassen Theater. Then, I went at ticket counter for take the movie tickets for family.

                              Due to Pandamic Situation they were not allowed us to watch the movie in theater. For only the reason behind is 2nd dose Vaccination not yet completed. What about 1st dose people.

                              And on that day so-many people came with family for watch the movie were booked by online tickets from mybook show app. But in that particular app in the terms n conditions were shotly mentioned for 2nd dose people only allowed. But the reason is that you guys means PVR must be update the app for second dose people only get the ticket by online system. Otherwise people are loosing their money from online ticket booking.

                              And PVR staff was absolutely Good and fine On there Places, with Manager And security to convince and communicated politely with us. But every time it was not happen to refund process. In this Pandamic situation.

                              And My request is that you must be provide offline tickets not online. Before they take the tickets you will ask and check the certificate of 2 dose then only provide the tickets.

                              Yesterday somany people were loosed their money🙏

                              I hope PVR must focus on my words. And Thank you take the immediately implement Regards customers
                              Dec 3, 2021
                              Complaint marked as Resolved 
                              Dear sir/Madam Hi This Is Kondi Mallesham From Bhiwandi Padmanagar. Yesterday 02/12/2021 I went PVR Theater for watch Akhanda Telugu movie at 9:00pm Show At Bhiwandi PVR Branch Hassen Theater. Then, I went at ticket counter for take the movie tickets for family. Due to Pandamic Situation they were not allowed us to watch the movie in theater. For only the reason behind is 2nd dose Vaccination not yet completed. What about 1st dose people. And on that day so-many people came with family for watch the movie were booked by online tickets from mybook show app. But in that particular app in the terms n conditions were shotly mentioned for 2nd dose people only allowed. But the reason is that you guys means PVR must be update the app for second dose people only get the ticket by online system. Otherwise people are loosing their money from online ticket booking. And PVR staff was absolutely Good and fine On there Places, with Manager And security to convince and communicated politely with us. But every time it was not happen to refund process. In this Pandamic situation. And My request is that you must be provide offline tickets not online. Before they take the tickets you will ask and check the certificate of 2 dose then only provide the tickets. Yesterday somany people were loosed their money🙏 I hope PVR must focus on my words. And Thank you take the immediately implement Regards customers
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                Dhriti3615
                                from Ghumarwin, Himachal Pradesh
                                Dec 2, 2021
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                                Greetings ma'am/sir
                                I recently watched sooryavanshi in PVR CINEMAS CHANDIGARH INDUSTRIAL AREA. I faulty paid double amount for the show and when i ended up talking to them, they are not refunding the money.
                                Kindly take action towards this matter.
                                Thank you
                                Dhriti Jain
                                PVR Cinemas customer support has been notified about the posted complaint.
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