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PVR Cinemas Complaints & Reviews

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Last updated Apr 11, 2024
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PVR Cinemas Phone Numbers

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+91 88 0090 0009
356
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61, Basant Lok,Vasant Vihar
Delhi
New Delhi District
Delhi
India
110057

PVR Cinemas reviews & complaints page 69

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M
Memorial Vlogs
from Hoshiarpur, Punjab
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pvr combo ticket

Address:Silver arc mall PVR cinemas near Bharat Nagar Ludhiana

I visited in pvr cinemas silver arc mal ludhiana... But the ticket not give me because... The ticket man say... U will ticket with combo.. So i call pvr coustmer care... And the coustmer say to call with ticket man but the ticket man not call with coustmer so i unable to give me ticket please help me the ticket man behave very bad not listen coustmer pvr and coustmer service please help...
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P
Pushkar Panchakshari
from Yaval, Maharashtra
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arrogance of employee

Address:College Road, Nashik, Maharashtra, 422007

Ms. Leena lahange is a who check the tickets and do the security check for female... On 15th december 2019 we had a very bad experience of the said employee... She is very rude and arrogant.. She has no sense to communicate with ladies at all..
Please look into the matter and do the needful..
Please feel free to call on below number if any clarification.

Pushkar - [protected]
Location - pvr cinemas - college...
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D
DC Ops
from Mumbai, Maharashtra
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show was not started on time

Address:Mira road, 400064

I had booked a show at pvr milap on 5.20 however show was started on 5.40. All the time they were showing adds to us there should be some guidelines to this.
Also we buy food from here that is also they are not serving properly
I asked for caramel and cheese popcorn however they have not given me a caramel popcorn. I have already confirmed to them but they said i have already given...
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A
Ankithakur47
from Hyderabad, Telangana
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pvr cinemas in hyderabad not allowed us to bring your own food/drinks

Address:PVR, Madhapur, Hyderabad, Andhra Pradesh, 500081

Hi,
It's been more than a year to me in hyderabad. We all are facing this issue of not carrying our own food/drinks inside movie cinema hall. Last week i saw one article mentioning that we can register a complaint against cinema of they do so. Yesterday when i went with my wife to pvr, madhapur hyderabad. They did not allow us to carry our juice. Also they clearly mentioned at the entrance that "outside food/drinks are not allowed"....
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Address:Magadi Main Rd, next to Prasanna Theatre, Cholourpalya, Bengaluru, Karnataka 560023, India, 560023

I was trying to book a ticket on the machine in which mosambee app is present, 4 times transaction failed occurred on the screen no ticket has been booked, but amount has been deducted from the bank account.

Requested to cinema authority to refund the amount, reply from them "no we can't help".

Need to take serious action on this issue many of the consumer suffer from this kind of issue....
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J
jayant313
from Bengaluru, Karnataka
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ticket was not booked and money deducted but not refunded

Address:PVR cinemas, Soul Arena mall, marathalli, Bangalore, Bangalore, Karnataka, 560075

I had an unsuccessful ticket booking through the PVR app. The money Rs 754 got deducted from my airtel payment bank account and ticket was not generated. When I asked for refund and put the mail to [protected]@pvrcineams.com, they replied and accepted the fault but did not refunded the money. the booking I'd of failed transaction is BARE[protected].
Find attached the transaction details in attachment.

Thank you in advance...
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V
Vishal Vijayakumar
from Bengaluru, Karnataka
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amount debited from bank but movie ticket not received

Address:560010
Website:www.pvrcinemas.com/Bengaluru

Booked movie ticket through app on[protected] at 11.45 am.
Payment reference number[protected]. But tickets for the same transaction were not received. Kindly check the same and refund the same amount immediately.
I have attached all the transactions. Also the my bookings section in my application.
The transaction happened from phone pay app and the customer support from phone pay are telling to contact merchant i....
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A
Adetya Ranjan Agrawal
from Mumbai, Maharashtra
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excess ticket amount is collected

Address:Mukhtari Manzil As Safe And Secure Hostel,, DEVENDRA NAGAR, Dehradun, Uttarakhand, 492001

I went to pvr cinemas, raipur, city centre mall for hotel mumbai at 10:40 pm
Basic fees amount was 80 rs.
But at the ticket counter they were added 30 rs for a chocolate 5star 3d and this was compulsory. Otherwise tickets was not provided.
When i told them this is wrong. They were saying this rule is made by our manager.
So, i asked him to call the manager but he was not present there....
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S
SRIKARA KRISHNA VUYYURU
from Vijayawada, Andhra Pradesh
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over prices

Address:MG Rd, Labbipet, Vijayawada, Andhra Pradesh 520010, Krishna, Andhra Pradesh, 520010

Yesterday I went to movie in PVR cinemas .
The ticket price was 120 rs.
At interval i ordered a coke, which is about 600ml they collected 180rs which costs only 40rs at othershops .
They collected 140rs on coke only.
The prices at the shops was not able to buy things for normal people.
They're looting the people.
When i asked for bill, they said we are not giving bills for these orders..
Such...
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J
joanna jennifer
from Chennai, Tamil Nadu
Mar 19, 2024
This thread was updated on Mar 19, 2024
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ticket cancellation and refund

Address:thirumangalam, Chennai, Tamil Nadu

I am from chennai and i have booked tickets for the movie knives out in VR mall at 9:45. my money got deducted and i received an SMS and a whatsapp notification. But i booked for the wrong dates. I went to the app to cancel and rebook for another day. my booking is not reflected in the app. I am not able to cancel. So kindly help me for the same. I've attached my ticket details...
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Qahera Sayed
from Mumbai, Maharashtra
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booking cinema tickets

Address:Mumbai City, Maharashtra, 400050

Hi, ive just booked 2 seats b 19-20 in pvr le reve, bandra for knives out at 07:55pm for roday. Although my account is debited, the tickets are not issued, with a message saying ‘we are processing your tickets. Please wait for 15 minutes’!

Sane thing happened last week too for the movie ‘bala’ at the sane theatre. Account was debited and tickets were not issued. We went to the theatre and occupied the selected seats....
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G
Green Power Transmission
from Delhi, Delhi
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theft of goggles

Address:Indore, 452001

Today myself along with my family & friends visited PVR Gold at 11:15 hrs for watching the movie “Commando 3”, booked the seats C5, 6, 7, 8 & A1, 2. During so at the starting of movie I have keep my Rayban goggles at the stand in front o[censored]s at C5 & C6.
After completion of movie we missed the goggles there itself and when after 05 min when we came back the goggles was not at the location where it has been placed. I have complained...
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G
Gurram Poorna Prudhvi
from Delhi, Delhi
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movie starts late

Address:Hyderabad, Andhra Pradesh, 500081

Show time is always late. They are displaying ads even after the given showtime is passed. All the products are sold at higher prices. Don't know what makes it so costly unlike other movie theaters. Even though there are a lot of complaints registered why isn't the action being imposed on the theatre chain management. Please take action against this monopolistic people....
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D
Divya Samvit
from Mumbai, Maharashtra
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ticket /qr code not received

Address:1704 Sector 4, Panchkula, Haryana, 134112

My booking id is wtq8nrd. I booked a ticket today (28th) for the movie on sunday, 1st dec. While i have received a confirmation sms, it does not provide a link to download a qr code. My pvt app too does not show this transaction. However, my bank account has been debited via paytm for the said amount of ₹737.58

No email has been received on [protected]@gmail.com also...
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B
babla123
from Guwahati, Assam
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complaint against security staff

Address:Kamrup Metropolitan, Assam

This complain is about a very trivial matter that happened but at the same time its highly insulting and needs your attention. Me alongwith 2 of my colleagues went for a smoke at our lunch time. As we were walking, we came across the pvr parking area and felt it to be safe enough for us to smoke. But the security was was so rude and ill mannered and asked us right away to leave saying that its not a smoking area. Well its acceptable for him...
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dinesh13189
from Mumbai, Maharashtra
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cancellation of show due to technical mistake from cinema side

Due to technical issue, you pvr cinema (Inorbit mall, hyderabad) refused to run our hindi show anyhow.
Instead of that he arranged english show which we don’t prefer to watch at all.
The concerned dm showed me his call log, n told us that he called us just 15 minutes before. That is not acceptable.
I asked your representative to arrange english show tickets and reimburse the amount which i paid for hindi show. He...
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D
dilipshetty2006
from Mumbai, Maharashtra
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bad quality food in theatre

Address:PVR CINEMA MULUND WEST MUMBAI MAHARASHTRA, Mumbai City, Maharashtra, 400080

Booked a ticked for 24th show 3.20 at pvr cinema mulund west mumbai for pagalpanti through book my show id number. Wfphkkq
In interval ordered food through counter for, but received bad quality food. Tea was almost water and popcorn was stinking
I hadnt had half of food only samosa was ok. Didnt find time to go and complain to the counter but the food was really bad.
Will compain this issue in fdi and ask them to check...
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Address:Kukatpally Housing Board Colony, Kukatpally, Hyderabad, Telangana 500085, Rangareddy, Andhra Pradesh, 5000815

First we had a show @10:25 which wasn't played till 11:30. Noone took ownership to inform about it. Then they made false commitments. Made the entire crowd wait for 3hrs. Involved police for no reason. The operation manager was worthless.. He changed the commitments after 3 hrs pls check the link below.. Unable to upload the entire video.#pvrcheats https://twitter.com/Neo007coolgmai2/status/[protected]?s=19...
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N
nehavini Thirani
from Vansada, Gujarat
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not allowing to take chocolate for my 4yr old kid

Address:Kutch, Gujarat, 370 201

Yesterday i gone to rajhans cinema gandhidham with my 4yr old son.. I was carrying 6chocolates.. The staff nd manager objected nd took out the chocolates.. I kept telling them that i m carrying these small chocolates just for my son as he starts disturbing us during movie by saying ghar chalo.. He is too small nd won't understand.. Just to change his mood we gv him these chocolates but they didn't listen anything.. Chocolates r not for our...
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A
aparajithan ashwin
from Kottayam, Kerala
May 11, 2023
This thread was updated on May 11, 2023
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pvr privilege points not added

Address:No.82,Sri Kamatchi Villa, Parvati street,Sri Chakkra Nagar,Mangadu,Chennai-600122, No.82,Sri Kamatchi Villa, Parvati street,Sri Chakkra Nagar,Mangadu,Chennai-600122, Kanchipuram, Tamil Nadu, 600122

I booked tickets for two different shows on same day from pvr app. Was supposed to get 14.89 points for each film. But these points were not credited. Usually pvr points used to be credited once the movie started but it has been more than 24 hrs and not yet credited. The movies name are charlie’s angels and ford vs ferrari. Complained in feedback but there hasn’t been any response...
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