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PVR Cinemas Complaints & Reviews

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Last updated Jul 31, 2024
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PVR Cinemas reviews & complaints page 72

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M
maruvada krishna
from Delhi, Delhi
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blackmailing to cancel the tickets

Address:560092

Hello i bought tickets for new movie on oct 2nd morning show for pvr vaishnavi sapphire mall (Bangalore). I recieved a call from pvr team to cancel the tickets because of some technical problem.. When i asked them all the details they are shouting on me to cancel my tickets so that they want to sell those tickets for higher price. They said i cannot watch the movie.. Why even pvr people are doing this cheap politics.
Numbers i received-[protected]...
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S
sethialokesh
from Mumbai, Maharashtra
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staff behaviour and pathetic customer service

Address:Chandigarh, Chandigarh

I went dt cinemas chandigarh on 22 september 2019 after making a complaint that i did not got a bill when i paid for a meal and there is banner on the counter that says meal on us if you don’t bill. I did complaint for this thing around 8-10 september. When i went on 22september to dt cinemas you manager over there says me people like you complain so that we can get free meal what the hell. It means we complaint about your mistake so that...
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Address:Durg, Chhattisgarh, 490020

Respected sir, i tried to book 4 tickets on 23rd of sept 2019 and also tried to redeem the 2 vouchers of 50rs each which was provided to me on past movie bookings. But due to certain reason the booking process could not be finished and also the payment was not done. And now the current status of privilege voucher is vanished.
Please help me to get me back those vouchers as soon as possible so that i can use it on my next booking....
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V
VipinMarwah
from Noida, Uttar Pradesh
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demanding only cash payment at food counter

Address:New Delhi, Delhi

Repeatedly, at various branches and particularly ecx - chanakya puri pvr cinema, their staff at food counter puts up a drama. First they will accept the credit card and pretend that it’s not working. Excuses change in minutes from ‘network not working’ to ‘system has canceled order’. Wasted 20 minutes and missed part of the movie many times. Despite feedback written on the pvr website, there is not so much as even an acknowledgment....
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M
milan27
from Delhi, Delhi
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gst inward not given

Its since 2 years i have been asking pvr cinemas to provide me gst inward for all the transactions done at pvr cinemas. They are not providing.
Pls help me get my gst inward for all my transactions.
Its almost monthly i spend around 3000rs in pvr where gst becomes 18 to 20% i. E. 500rs.. Which i can claim from govt. Its my right but its not happening so far!!

Apart from feedback email id tbey dont have escalation...
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K
kumarsiva1924
from Chennai, Tamil Nadu
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vouchers are not redeemed

Address:Redhills PVR Gallexy Mall, 600052

Dear sir,
This is i inform you to today 12/09/2019 i booked 3 tickets in your pvr website. And the cost of 3 tickets come around rs.441/- i had 2 vouchers then i used pvr privilege voucher one by one but the amount rs.50/- only lessed in my payment but its showing 2 vouchers are reedemed but i used only 1 voucher. So kindly check wahts the error is that and re issue the voucher of rs.50/- to my pvr account. Please do the needful...
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I have booked 2 tickets for it chapter 2 movie on pvr website for coming saturday (Sept, 14th 2019) 12.45pm show in pvr ampa skywalk, while paying through my net banking after processing from my account, amount was deducted but ticket was not booked. My money was gone, kindly check and let me know as soon as possible. Please return my amount to the account asap...
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H
harsha anand3
from Gurgaon, Haryana
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charged for an order that I havent received

Address:Mgf metropolitan gurgain, 122025

I paid for food through paytm and my phone got switched off at that time only so I was unable to check if that payment was made or not. The guy at the counter said he hasn't received payment so he didn't gave me my ordered food.When I came back and charged my phone I got the notification that my money was deducted. Now I have intimated them about this issue but they are not helping me. They are asking me to complain in the bank but since...
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R
Rajendra Runiwal
from Chennai, Tamil Nadu
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over pricing of popcorn,

Address:92 Pondy Bazzar, T Nagar, 600017

There is difference in pricing of popcorn in your own theatre
In sathyam cinemas the small one is available for rs 70/=, where at your pvr at
Ecr it is priced at rs140/=.

Both are owned by you and also you advertise it as sathyam popcorn available at all your pvr screens

Like to know then why is there a price difference, are else please don't give wrong information & fool public

Regards...
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Address:PVR Cinemas Nagpur -Empress mall, Nagpur, Maharashtra, 440009

We want to purchase tickets for more than 100 peoples, and manager told about to buy their combo package which we dont afford. Another option he given to us is buy 10 ticket per person from counter. So we started to purchase tickets, after purchasing 60 tickets they closed counter and told us that booking closed. As there are all remaining tickets are available. They intentionally did that because we did not purchased their combo package....
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D
damini thawait
from Jabalpur, Madhya Pradesh
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forced to buy combo and gives wrong information always, you do fraud to your consumers

Address:Divya parisar,lingiyadiah, Gautam Buddh Nagar, Uttar Pradesh, 495001

Why your people in movie tickets counter always force the consumers to buy combos, if we not want to buy. Is it monopoly. U can't do that things its out of ethics. They always gives us wrong information some time said ita includes in tickets. Today in voucher offer. Why you do that such cheap things to your customers. Take some action otherwise i will go to consumer forum.
Today i not buy the voucher i get angry and shouted and said...
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S
from Chandigarh, Chandigarh
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movie tickets with combo

Address:Mohali phase 6 near Dara studio, Mohali, Punjab, 160055

Aaj mai it movie dekhnai gya counter pe jb ticket laine lga to mujhe yeh bola gya ki combo laina pdega sath maine mana kiya fir unhone mujhe ticket nhi di or bhut badtmezi ki maire sath kafi dair tk line mai khade hone ke baad asai krna mujhe bhut glt lga... Or baad me jb maine iss bare me baat krne ki koshish ki to unhone or jyada apna ego dikhaya jiss se maira movie ka time late hota jaa raha tha.. Pvr customer care ko call krne ke baad...
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B
Beverly Dmello
from Delhi, Delhi
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details missing in gift card purchased

Address:122 002

I have purchased 10 gift e - cards 3 days ago. But there is no card number nor pin number mentioned. Without these 2 details we are unable to book movie tickets.

Could you please look into this? Complaint number that they have provided me with is 20772.

The second issue that i have is regarding another 5 gift cards that i purchased 4 days ago - total worth is rs. 5000/-. I have already raised a request with...
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Address:Kamrup Metropolitan, Assam

Mr. Rup hazarika (Cell no - [protected]) of pvr cinema (City centre guwahati)
Has confirm that my said timing show (18 august-2019, 6.05 pm) has been cancelled due to some technical issue & they will refund my amount accordingly within 3 working days.

But till date i have not received my refund amount and as expected mr. Rup hazarika not receiving my call till date.

Manager bimlesh (Cell-[protected])...
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C
chand772
from Delhi, Delhi
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f&b gift voucher

Address:MG ROAD GURGAON, 122002

Today dt 31.08.19, i visited pvr city center gurgaon for some ticket at pvr ticket counter, pvr person say that f&b voucher compulsory, without f&b discount voucher they are not selling ticket. They are saying ' book your ticket online through book my show. Please take necessary action. No one ready to listen customer problem. Pvr city center service too poor....
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D
deepujha71
from Mumbai, Maharashtra
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lost wallet

Address:Gurgaon, Haryana

Hi there,

I've forgotten my wallet on d-13/14 hand-rest last night and couldn't found it by revisiting there.

Details-
Movie - saaho
Show time-11pm
Date - 30th aug, 2019
Seat no. - d-13, 14, 15, 16

Wallet description -
Brown leather it has around 10 cards (Debit/credit), driving licence, adhar card, cash and other important documents.

When i went...
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Address:Salem, Tamil Nadu, 600099

Hi team
I have booked 2 tickets for saaho movie on pvr app for coming saturday 7:15pm show in pvr skywalk, also i used the privilege coupon of rs. 50 it also got deducted while paying through my credit card after processing the rs 50 and extra rs 383 from my card deducted but ticket was not booked my money only gone. Kindly check and let me know as soon as possible.

Name vimal raj j
Mobile : [protected]...
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S
salpalsatish
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

star pass coupon code not accepted

Address:Parbhani, Maharashtra, 400701

Hi team,
I am trying to book a ticket from pvr application/website. After applying the star pass code it is taking me to the home page of pvr application bit ticket is not getting confirmed. I have called the pvr cinemas customer service and kotak bank customer care but no is helping me to sort the issue in the mean while there expiry date is getting closer....
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Vvip Pal Shahab
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

salary issue

Address:Pvr edm Ghaziabad, Ghaziabad, Uttar Pradesh, 201009

Sir main amit pal pvr edm main job karta meri employees id 200322 hai as a entertainment services provider jiski joining date 07/05/2019hai or leave date 17/6/2019 hai tab yaha ki hr mrs shikha mam thi but nitisha mam hai or meri salary abhi tak nhi mili hai jab bhi call karta hu to kehti hai ki 1 ko mil jayegi salary but 2 month ho gaye or abhi tak salary nhi mili hai sir please meri salary jalfi se jaldi meri salary mere account main transfer...
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S
skjaved645
from Vasai-Virar, Maharashtra
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misleading advertisement

Why pvr cinemas showing misleading advertisement, why pvr cinemas showing targeted community advertisement, its not appropriate to show what you are showing please make sure that you should not target a single community if the matter is international, the ats ad you are showing on pvr is inappropriate, what kind of mindset you wanna make of the whole country, if government is # why are becoming one....
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