PVR Cinemas Complaints & Reviews

13th jan 2019. 10 am show uri. Screen 3 seat no j27. Seat recliner is damaged and seat is completely a discomfort. Having a very bad neck pain. Pvr should be penalised for same as customer is coming for entertainment and pvr seats have given me a high neck pain. Movie theatres and multiplex should take high care for such issues and should even have software's to get such seats blocked and not issue any tickets for those seats. This is really a serious issue as it can keep a long time effect on neck. Please team take a serious note of same and resolve this.

Will went to mary poppies movie with family at pvr cinemas rk cineplex, road no 2, banjara hills at hyderabad, intermission bought a regular popcorn hardly 200 gms they charged rs. 230 including gst. Movie ticket each cost rs. 150/- its ridiculous, six months back food and measurements their is no use of it and we cant take the outside food like biscuits, some home made snacks for children, i have 3yrs old kid.

Need your necessary action for the same.

Please find the enclosed invoice of popcorn.

I purchased pvr gift voucher from magic pin and that card should contain 13 digit code and a 6 digit pin number but magic pin has not provided any voucher and pin number to me... And has deducted amount from my wallet and credit card.,... Fraud it is!!! Not recommended!!! Infact i bought 3 vouchers from 3 different accounts and i haven't received any of the voucher code and pin number.in total i lost. My 750 rs. Such a fraud company this is.

I am from vijayawada. I went to pvr ripples mall to watch movie. The actually cost of premier show ticket is 200/-. But the person who is in the ticket counter charged me 300 per ticket. Please take action on them. I have ticket. The amount printed on the ticket is 200/- but they charged 300 from me. What should we do. You are charging more than 100 per ticket.

We have booked movie ntr kathanayakudu and we went to pvr arena mall bangalore they said like movie cancelled without intimating us this is too bad people have too many expectations right. If movie canceled should be informed before us once we reach there they have informed. Please resolve this issue asap.

Attached screen shot for the same.

Booked tickets with email i’d: [protected]@gmail.com

Your ticket details for bumblebee are: january 8, 3:05 pm at pvr growels, kandiwali (E), screen 4, 2 seat (S): prime - h10, h9. Total amount: rs. 313.04. Booking id: grow[protected], kiosk id: wg7dkf4. Please click here https://p-y.tm/1K-s07h to get your e-ticket. Show this qr code at the cinema entrance.


3.30now still movie not started and no one answer why is this happening!!!

Rude behaviour by empleyee at popcorn counter at pvr cenimas empress mall nagpur. The employee name is kapil..

Please dont emplyee such kind of persons..
Pls take a valid action on him..
He behaved very rudely with me..
N he is corrupting

I asked him to give me a mega popcorn but he gave me a large popcorn he corrupted with me..
So please dont employ such persons.
Thanq pvr

Hi everyone,
I visited pvr odeon cinema ghatkopar for movie. On ground floor there is a super market from which i purchased chocolates. When i was entering cinema hall i was stopped for security check and since i had chocolates they were not allowing me to enter inside. I also showed them super market bill but the staff was very rude and not ready to listen. They call senior manager salman gadkari but he also misbehaved and said i can't take chocolates inside. I was really shocked by his behavior for chocolates and he was repeatedly saying food is not allowed inside cinema.
I am really shocked for not allowing chocolates/food inside.
I just have once concern what if people who are middle class? Is it that they should be left with hunger during interval and stare others who eat. Just because cost is extremely high and everyone cannot afford to eat such expensive food. People come to cinema for enjoyment and i feel eatables must be allowed so that everyone can eat according to their own comfort level.
Also, when i asked staff his name he was very over confident and showed attitude and said madam jo karna hai karo. Police complain karo, case karo apki marji
I would genuinely request concerned authority to take strict action against cinema as cost of food inside is extremely high. Example a small glass of corn costs rs 90. And also for staff behaving rudely.

Thanks.

I bought a ticket of movie in pvr acropolis ahmedabad of bumblebee 8:40 pm and i was waited till 8:40 to get screen doors open but nobody was bothered.. So i wento security for it and then it was followed but again when i entered the screen the floor was dirty.. Popcorns lying all over and plastic trays so i went down and asked for cleaning but i was not done... I have the pictures. So for wat did i paid?

I went for a movie on 28 december. I was doing the transaction through a debit card. Firstly they said that it didn't work but later it had cut the money twice. It was for the movie simmba and the sum was of 1160. I can provide you with my seat numbers that were e 1 - 4. Also i can give you my phone number. For which i was asked while paying for the tickets

Hi I have booked 2 tickets from Movie Simmba from PVR Nitesh hub pune for show 10:00 am 29 Dec 2018. Money got deducted from my account but havent received any ticket details.

Request a refund
Vinayak Samant
[protected]
upi: [protected]@upi
Transection id :[protected]
date:- 28 dec 2018
timre:- 23:35:11

Dear team,
Last night i saw kgf at pvr rama magneto mall in bilaspur (C. G).
Believe me i went crazy after watching that movie, i always prefer pvr as priority for best cinema experience. But its really sad that here only two show s available of that masterpiece called kgf. Not only me people are crazy for kgf. Please watch public review s.
But i[censored] honestly compare zero with kgf i defiantly prefer kgf for watching 10 times in a row. I didn't say bollywood wont make good cinema but also u dont serve us # in the name of entertainment. Coz now days people are aware about content and presentation. I am very dis pointed that kgf has only 20% showtimes here. Its not about bollywood or kannad cinema comparison, its about indian cinema. I request you to please increase showtimes of kgf, at least it should deserve 40% showtimes every where.
#salaam rocky bhai

These multiplexes are looting people with high charges on pop corn and cool drinks. Specially water bottles of 20rs per liter is being charged at 60rs per liter with some different brand. For large pop corn they are charging 380rs which will normally cost around 50rs outside. Cool drinks of 300ml is being charged at 120rs where as it will cost 20ra in the market.

I have a coral credit card and i have an offer buy one get one on ticket booking from both type online or offline maximum 250 but your employee did not provide the offer from box office. I want to clearification. Treasure island indore mg road. Every other box office like carnival inox both provide me that offer from box office.

Thanks
Santosh makwana

I went for a movie in rk cineplex, banjariahills, hyderabad, for the show at 11:05 pm on 23-dec-2018. The movie should be started by 11:05, but the management is playing so many advertisements and movie trailers, because of which, movie is started by 11:25 pm. And in the interval, the same thing is repeated and took 20 min to start the movie.

My question is, does a common man's time has some value?? The timings should be regularized and the number of advertisements and the movie trailers should be limited or should be played before the movie time.

Complaint is about the ticket counter at pvr eva mall vadodara. Employee (Female) at the ticket counter wasn’t much dedicated towards her work, she was much slow in providing the ticket and when we asked her to be fast as the time was running out for the show she rudely exclaimed “if you’re in hurry go get your ticket from the electronic machine!”
We are paying the right amount of the ticket still they’re being rude to us and when they are prompted they show annoyed behaviour
I hope this complaint will be taken to action on our next visit
Thank you.

Had booked 2 tickets for movie '2.0 (3d tamil)' at pvr vega city, bangalore. Show time: 6th dec, 9.30 pm. Booked it through bookmyshow app and booking id is wkx5h38. 3d screening was not proper for the show and it was all blurred. The manager cancelled the show and promised refund. For those tickets booked through bookmyshow app, the manager informed us that refund will happen through the app itself within 5 working days. It's more than that and nothing has happened. This is very unprofessional behavior.

Hello,

I'm ChandraShekhar Rao from Bangalore I want to book a ticket for zero movie through my pvr app.when I saw the movie ticket price was too high and it's showing only gold and I'm not getting any option why...this is the reason people are going piracy.please do something for common people who can effort reasonable amount to watch a movie.

My wife and i went to watch aquaman movie in pvr phoenix market city whitefield bangalore theatre on 14th december, 2018 for 10pm show in audi3 - seat no. L9 and l10 (Ticket no. Wgkcx8r) and we ordered foods from the inside stalls - 1 chicken and chips combo, 1 paneer makhani fries, 1 sev puri chaat, 1 aaloo tiki chat and 1 mirinda regular. After consuming foods, the very next day in the morning my wife and i felt sick becuase of severe diarrohea (Loose motion) caused by the pvr foods. It became evident to us that the food has caused food poisoning to both o[censored]s. I am also pvr privileged member.
I didn't spent more than 2000 rupees (Tickets and foods) on such bad experience and hence i want some action against it.

Hi my name is vimal kumar yesterday i wnt to pvr cinema for movie i buy 3 tickets of kedarnath movie only in 270 rupees but in break when i want to buy food prices r so much high then i buy only few things 2 burger i sandwitch 1 popcorn and 3 coffee in 1000 rupees i think price is so high for this food simple food popcorn is in 220 is costing only 20 rupees if i buy from outside so now is there any rightes for a common man for this robbry on his pocket can we stop watching movie in cinema and start watching online movies or on cd? What can i do for this?