PVR Cinemas Complaints & Reviews

Yesterday we went to pvr cinemas at regalia elements mall bangalore and ordered a pepsi. They charged rs 210 for 540 ml which was completely insane compared to the beverage cost you get outside for the same quantity at rs 30-35. They don't have beverage bottles also made available in the theaters and no regulation on food items in most of the theaters/malls in bangalore. I request the authorities to look into this and take stringent measures...

Even after court decided to sell the pop corn and coldrinks with the normal price lile how we get in general, pvr is still stealing money with high price tags.

One normal salted popcorn with regular pepsi cost outside around 100/-

But the great pvr priced it as 320/-
Bill no - 0387351

Date 8/11/2018
Need resolution on this.

When i approached the manager with this issue...

Respected sir,
I am complaining for pvr gomti nagar lucknow.. Sir this is very bad that you include the combo pack in ticket.. Those who dont want to take combo they will not get the ticket also.. And in ticket counter they told us that you have to take combo also this is compulsory.
Therefore i request you to change this rule.
Thanking you
Shabbir...

Hi,

I booked the tickets of movie (Thugs of hindustan) 10minutes ago, for 8th of november instead 11th of november,

Please cancel those tickets, (Pepk[protected]) as my order id

I re booked the correct tickets from pvr on 11th november as these tickets will be useless please cancel it and process for refund.

Thanks,
Shaik mohammad ghouse...

All the staff including manager are useless. Never does the duty on time. Cancelled the show of bazaar for the 3rd time even after assuring us that the show will be conducted.. We are not stupid that we burn the petrol of our vehicles and come to watch the movie.. They say us that no need of booking the show tickets online come before the time and we will play.. We went 15 minutes before the show time.. Yet we were informed that the show...

Dear customer,

We would like to inform you that as per our records, payment with id: p1811011842352796417697 is successful. So, we request you to kindly check with pvr cinemas on the same.

They will definitely help you out.

If the merchant denies, kindly reach out to us with merchant confirmation, so that we can look into the issue.

Regards,
Phonepe...

I live in Vasant Kunj . Every time I go to watch movie at pvr Vasant Kunj, ticket counter offers seats at bottom rows . Reason is 3-4 rows from back is blocked by manager / management. These blocked seats are released only after film has started . Result is that many times as many as about 50% seats remain vacant in back 3-4 rows . Viewers seating in front seats are seen shifting to back seats after 1/2 an hour or so . This disturbs every...

Date of the incident: 22nd october, after 10:45pm
Place: pvr anupam, delhi

Incident description:
We are 2 iit delhi graduates who went to see a movie 'badhai ho' at the show timing of 10:45 pm at pvr anupam on the 22nd oct. On reaching there by 10:55, there was usual checking at the entrance to the building and we were told by the ticket checker to go to audi 4, 3rd floor to see our show.
We went to audi...

I want to pvr cinema in jalandhar to watch venom movie as being student we got limited pocket money. When i whent to buy the tickets the girls st the counter tells me that you have to buy the food coupon otherwise no movie and her behavior was rude too.
Soo is there any solution to watch movies at pvr without this drama. Or we have to shift to carnival cinema....

Dear sir/madam,
I am john kennedy. I with my friend booked 6 tickets (With his card) online using pvr portal for viewing "pariyerum perumal" at velachery pvr on 10.10.2018 for the 6.30 pm show. I confirmed the payment for rs.1355.47 with otp at 5.49 pm. There was no message either to my mail or mobile. But a message "error in transaction" appeared on the screen. Hence i tried again and and completed the today my friend received the...

Sir /Madam
I am regular customer of PVR Neopolis Jalandhar Cinema, today i went there Broken chair was provided to me .
I am very much disappointed with the hospitality, i have not expect that poor service from PVR as i used to visit cinema regularly . My all weekends are in pvr only .. ..
I am sending you proof
PFA

Kindly return My money ....

I accidentally booked tickets for kayakulam. Kochunni at pvr cochin, lulu on oct 20 th instead of oct 21 st. And unfortunately we missed watching it on 20 th, thinking the movie is on 21 st. I had booked 5 tickets at pvr gold, which was around rs 2000.
Kindly let me know if you can at least refund half of the ticket price, as this is a huge amount....

I had ordered for a nachos combo with extra dip but the cashier billed me with nachos twice. It was the 13th of october, 15:59. My bill no is 0361966.
I had tweeted about the same but got no response
I asked them to check the cctv footages of that day in case they have doubts about my claim, still no response.

I am attaching the bill and tweet i made

Kindly help...

I have booked 2 tickets for pvr forum mall, bangalore for Saturday( 1:15 show) for Badhai Ho. Rs. 1193 is deducted from my bank account in favour of Citrus Payment Solutions (refernce ID:[protected]). However i have not receievd any ticket nbr or confirmation for it in the app or email or sms. Later got an email from pvr saying it is a bad transaction. What happens to my booking, if it is cancelled when will i get the money refund? I...

Yesterday we went to movie.. While returning my friend lost the parking ticket. Later the parking security guard asked for 100 rs as penalty because the ticket was lost though we showed the proof of the bike owner. I don't know what is the calamity that is going to happen when we loose the ticket. We asked them why they are collecting the money for loss as we had all proofs and they just gave a lame answer that management will check from...

I booked my movie ticket of 17th instead of 18th on 17th around 1 am and immediately registered request with bookmyshow followed by pvr cinema requesting rescheduling my booked tickets where i have already paid rs 3500 but they decline doing so.

This is causing a serious grief as they are forcing me to loose my rs 3500/- even without using their service in spite of giving well in advance request.

I tried calling...

Order for 6 Physical gift cards of Rs 500 each on 5th Oct.

Its been 10 days but still not delivered. I have been sending emails/making calls to PVR Customer care but they dont respond at all.

Rs 3050 got deducted from my bank account on 5th Oct but i am still waiting for the Gift cards.

My Contact number is [protected] & my email ID is [protected]@yahoo.com...

Additional combos for purchase of tickets and non delivery of tickets when no combo of rupees 150 taken. Venue: pvr lucknow saharaganj. And rude behaviors of some staffs when you are not taking combos with the tickets. I am regularly watching movies in weekends but this behaviour of some staffs is hampering the pvr statisfaction and affecting its brand name for what it is called for. Kindly resolve the matter as early as possible....

Very bad behaviour of pvr desk staff at lucknow singapore mall... Don't have manners to talk with customers.. He argued with me.. Really disappointed with there staff.. This is my one of the worst experience.. Staf[censored]sed abused words.. Tried to threw my movie's tickets.. I said him i want to talk to your manager, then he ignored my words and leaved counter.....

Today i planned to visit pvr and watch a movie but when i was buying a ticket, price of which on pvr app was 170 was priced 250 at the ticket counter. As they were selling it including a combo of pop corn and coke. I then asked the ticket counter lady to exclude the combo on which she refused. I am very disappointed on this service and would rather prefer visiting some other hall next time onwards

Movie hall location - pvr...