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PVR Cinemas Complaints & Reviews

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Last updated Feb 17, 2024
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PVR Cinemas reviews & complaints page 82

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Y
Yash Vasa
from Mumbai, Maharashtra
May 9, 2023
This thread was updated on May 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no bill provided for food we ordered.

Address:400080

Dear team,

It’s highly improfession for your trained managers to come on floors and convincing customers even when they are aware about the billing fraud.
It’s unappriciated and because of such people your brand is on stake.
As per the pvr policy if customer has received the order without bill then pvr is responsible for our eatables. Sometimes it’s really odd to say it’s pvr and i am affraid that i...
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PRAJWAL HEGDE
from Mumbai, Maharashtra
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outside food not allowing food

Address:Mumbai City, Maharashtra

I had been not allowed a packet of popcorn in PVR andheri mumbai, Maharashtra. The security gaurd just snatched the packet and put it in his cupboard and said it's not allowed then I said him that the outside is allowed in Mumbai in all multiplex. So I called the customer care number of PVR to check and he said it's not allowed and didn't tell any reason.
I would like to have a response soon.!...
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Ayan 1
from Mumbai, Maharashtra
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for not allowing outside food

Address:Mumbai City, Maharashtra

I went to pvr andheri east mumbai and i was carrying a packet of popcorn from my source the security person said that it is not allowed inside and then he started to argue.. We also talked to the consumer care of pvr but the person said that pvr doesn't come under that law and so outside food will not be allowed.. He also said that the law is not yet valid so we can't allow you to take anything inside.. I want you to take strict action against...
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Dineshchauhan41191
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud by pvr, candy bar

Address:Allahabad, Uttar Pradesh, 211011

This is realy disappointing that pvr allahabad has denied to serve nestle frappe, pl refer below booking id and arrange to return my money immediately.

Movie sui dhaaga - october 9, 3:50 pm at pvr vinayak, civil lines, audi 01, 4 seat (S): booking id: vcca[protected], kiosk id: wp4838p. 1 x couple large caramel combo (1 large popcorn (Caramel) + 2 pepsi) 1 x nestle frappe1 x chicken nuggets.

Thanks
Dinesh...
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jai hingu
from Mumbai, Maharashtra
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not allowing chocolates inside cinema theaters

Address:Mumbai City, Maharashtra, 400091

After givenrment allowing outside food inside theater's. Pvr icon cinemas dint let me take my chocolate bag inside the theater. I had to keep my bag out side the theater. They were not answerable to my question when i asked them why they are not allowing me to take my bag inside.
Pvr cinema - infinity mall, oshiwara, andheri west.

It is very unfair of the cinema authority to go this until notice. And shamefully presented...
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Anjeeta Dwivedi Tiwari
from Hosur, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about refund

Address:560103

I am anjeeta dwivedi.
I had booked 2 tickets on saturday 6oct for suidhaga in arena mall bangalore.
My money got ybut didn't get any tickets.. After that i had sent many mails to pvr but didn't get answer to any of my complaint.
I had booked tickets my money got deducted and i got the mail from pvr that that was a bad transaction so again i booked and again money got deducted and i dint get the tickets..
I need...
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Rakinkishore
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

food cards are not allowed and food prices are too high

Address:Hyderabad, Telangana, 500081

Hi,
I have been to a movie at pvr hitech city on 6th oct, 2018. During the breakhave ordered a plate samosa (2pc), which costed me 100/-, and the cash counter does not allow food card to purchase the same.
I have couple of questions to pvr cinemas,
1. Why are the pricesnof food are still too high inspite of govt order to regulate the prices for common man.
2. Why are food cards are not being allowed to make the...
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M
Muthumala Ganesh
from Chennai, Tamil Nadu
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no option for cancel of tickets through website or app

I booked 2 tickets through pvr cinemas app.. Since plan was dropped.. I chose to cancel the tickets.. But the app or the online website doesnt have option for cancel... Fed up with this hell site and app..
I mailed the customer support thrice... But there was no options for filing queries or complaints from customer.. They have only options for feedback, corporate and bulk booking..
Atlast money and time is totally waste because...
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prnksngh00
from Narwana, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

left my mobile phone and didn't get it back

I left my mobile on my seat after the movie finished please help, movies show timimg details are: 10:45 pm show, movie name: sui dhaga, audi 2, seat no: q row 3 and 4,. After calling on my mobile number its telling switched off... Please help.. It was a lenovo. Please note our original seat number was q1 and q2 but as the seats were vacant we got seated on q3 and q4. Please help...
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Praba Karan Visvanathan
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

food court

I booked tickets for a movie (Pariyerum perumal) in pvr cinemas, ampa sky walk when we came for an interval there was a huge crowd on the billing section. I found there is only two people in the cabin who is taking the order and same people preparing food for us.. Where we spent almoat half an hour.. When they cannot take orders on food. Why they are charging double the rate for regular pop corn and regular coke. Totally we paid 600 bucks...
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risingsun123
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong ticket booked by mistake not allowing change/refund

Address:Kolkata, West Bengal

Hi,

I had booked a wrong date ticket by mistake. On contacting the support to help me cancel/reschedule ticket, i was told it is not allowed.

Agreed that it is my mistake, but there should be some leniency to the customer and either i should be allowed to reschedule or cancel it. My 2000rs gone waste just without reason. Even airlines allow cancelation/change of tickets

Booking id: mpxl[protected]br...
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J
jevika
from Mumbai, Maharashtra
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pvr water 500ml costing rs. 60 was boring water

I just want to know why you guys are charging rs 60 for 500 ml water bottle named dive. That it was hopeless boring water in it... I complain abt it in the counter he tasted it and saying i m not feeling that.. Do you think we have unnecessary time to complain abt this.. So cheap product u sell that too so higly and overpriced... Where in market we get 1 ltr water in rs 20 then why you guys are charging 3 times higher price for half quantity....
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Ajaya5568
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pvr show start after 30 mins of show timing

Address:Kanpur, Uttar Pradesh, 208011

This is very bad that you guys have no value of time show time of today show 30 sep 2018 is 6:15 pm for sui dhada screen 3 i have booked 6 tikets but i m surprised that move entry start after 30 mints of show time

And movie start after commercials add 6.42

This very bad if you guys have no important of public time

I want rewert on this other wise i will go consume cort for wrong information br...
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S
sharanyaa
from Attingal, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducted money from my account but no seats has been booked

Address:Chennai, Tamil Nadu, 600088

I booked a ticket on 15-september- 2018 from PVR app, for the movie Predator at Velachery, chennai.
On my first transaction my money went and i received notification but no tickets has been booked. Then after few minutes, the selected seats have been marked empty. I tried to book again, this time it was successful with the payment and received my tickets too.
It is been 10 days now, i did not get back money for the first failed...
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amitshrma22
from Fatehabad, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pvr cinemas looting money and giving worst services

Address:160022

I spent 210 rs for one pizza which was just bread and four tiny pieces of panner and nothing else. Just worst. Then 380 rs for a popcorn that would not cost more than 10 rs in the local market and 200ml coke and a burger which was pathetic. Overall i spent 590 rs and the food standards we the worst. Tickets are super expensive and above that these jaw-dropping rates of very low quality and quantity snacks. I don't know why nobody says anything....
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kiran kumar kadiyam
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket cancellation for order id hthd0000646193

Address:500081

Hi

I have booked online movie ticket through pvr mobile app, i selected "uturn" movie and pvr icon hitech city is the location. But it redirected to another movie and i thought it is for "uturn" movie and booked it but it got booked for another movie. Please find the order id = hthd[protected], i need to cancel this ticket. Please help me in cancelling this ticket....
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Deepu23
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding movie seat allotment

Address:New Delhi, Delhi, 110092
Website:www.pvrcinemas.com

I booked two tickets from the site and payment was also successful but no information regarding seat and cancellation was provided. The show timing is 10.00 am so unable to resolve the issue. Provide me the refund if no alottment has been made else give the details regarding the booked tickets throught the site. The payment was made through paytm account....
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romin.nandu
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst quality of popcorns being served and so overpriced

Address:Gurgaon, Haryana, 122001

We use to go to pvr mgf, it's always that popcorns carry so much salt that is enough to create headache and high blood pressure. So when u think u are enjoying courtesy to capitalism u are actually inviting urself for a hospital visit.

Food is so over priced there with low quality.

Shame on management. Spoiling ur brand name to earn profits but you guys are actually losing your loyal customers like us....
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Jaideep Arora
from Ludhiana, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount refund of food at pvr cinemas

Address:Ludhiana, Punjab, 141001
Website:Pvr cinemas

Hello

I went to watch a movie at PVR cinemas in silver arc mall, ludhiana on 20/08/18.In interval i went to buy some food of an amount of Rs.220 and the employee over there swaped my card and amount got deducted from my account but the employee said that he has not received amount due to some POS machine error.And then he again swaped my card for Rs.220 and replied that i will get my refund in my account with in a week but...
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Sanchit777
from Dehra Dun, Uttarakhand
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ignore orders at counters

I went to pvr shalimar bagh on 16/9/2018 i. E. Today to watch a movie. Thought of ordering some snacks before the movie starts. But the lady there just ignored me for 15-20 minutes. Also ignored when i was calling her again n again. So finally i thought of calling the manager mr rahul who also thought that my complaining him was unnecessary. At last i had to complain here as there was no help from the manager as well. Pls look into this seriously...
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