This complaint is regarding a form that i was asked to fill in order to seek a job, i was told that i'll have to pay only rs.29 at the end of registration. When the otp was prompted, it showed inr 2000 inr 3000 and changed every time i tried to go back to the page
I told the person concerned the problem that i was facing, she said that it was a virtual amount and that it will change every time you try to enter a new otp, and that was no need to worry and that only rs.29 will be charged.
But after 6 minutes i get three messages from the bank,
Rs.2000 deducted, tid-00mh040982 ref[protected]
Rs. 3000 deducted, tid-[protected] ref[protected]
Rs. 3000 deducted, tid[protected] ref[protected]
And there was one more deduction of 3000 and i didn't get any intimation about that.. So total 11000 was deducted from the bank.
I immediately blocked my card after that.
The associate said that they will refund the amount and that i have to go to the refund page to claim it, but the same issue persists, the otp page shows an error.
I asked them to return the amount directly in the account, but they said that it is not possible.
I request you to look into the matter and initiate a refund as soon as possible in the bank account
I was contacted by : mansi sharma
[protected]
Quikr customer support has been notified about the posted complaint.
May 21, 2020
Updated by Sheena29 These are the transaction ids:
Rs.2000 is Debited to A/c ...8399 on[protected]:03:34 AT ADC TID[protected]/E, ref[protected]. TollFree [protected] [protected] (24X7)
Rs.3000 is Debited to A/c ...8399 on[protected]:05:01AT ADC TID[protected]/E, ref[protected]. TollFree [protected] [protected] (24X7)
Rs.3000 is Debited to A/c ...8399 on[protected]:06:07AT ADC TID[protected]/E, ref[protected]. TollFree [protected] [protected] (24X7)
Verified Support
May 21, 2020
Quikr Customer Care's response Hi. We are sorry to hear that. Please help us with your contact details and we shall assist you shortly.
May 21, 2020
Updated by Sheena29 have send you a message with the contact details
subject line- duped for a job
HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants/candidates and does not collect any fee/registration/recruitment charges, etc for referring and placing applicants/candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee/charges/payment to them.
-Anay
HDFC Customer Assistance