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Razorpay Complaints & Reviews

2.8
Updated: Apr 4, 2026
Complaints 3556
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Razorpay reviews & complaints page 113

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A
Abhishek Himanshu
Jan 1, 2021
Resolved
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Omg make a fraud of 6000 rupees
Using razorpay payment method
and we have him money thinking the trust of razorpay.
So please don't break the trust of customer,
and please take a strict action towards this.
Also refund us as soon as possible.
Aug 13, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2021
Razorpay Customer Care's response
Hi Abhishek,

In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

Best, Team Razorpay
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    S
    Sourabh@1998
    Jan 1, 2021
    Resolved
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    Resolved

    Respected Sir/ Madam
    Last week I had transfered money 3 times 500 total amount 1500 to omg burse app but today the company app doesn't responding because the payment portol was your so its your responsibility to solve my issue
    Aug 6, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Hi Sourabh,

    In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

    Best, Team Razorpay
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      G
      Goroba
      from Delhi, Delhi
      Dec 31, 2020
      Resolved
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      Resolved

      Address: OMG BURSE

      Sir, I have paid rs 10000/- and 500 to OMG BURSE through your party but the company was not function so I request you to help me in refund of the said amount. I will send screen shot of the transaction
      Aug 6, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      Hi Goroba,

      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

      Best, Team Razorpay
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        शशी गजभिये
        from Powai, Maharashtra
        Dec 31, 2020
        Resolved
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        Resolved

        Dear sir i have listed of total 8100/- From the merchant of your. So please help me in this regard i have attached as if transaction
        Please Refund my money
        Jan 1, 2021
        Complaint marked as Resolved 
        l Not emailed by the company. Also, no call came from them. You will not be able to provide the company's email and phone number for. Please refund my money.
        Razorpay customer support has been notified about the posted complaint.
        Dear Razorpay Team,
        I had made a transaction of rupees 8100/- via your platform to one of your customer OMG Burse for online order grabbing.
        I have found out that your client is a fraud and i want by amount refunded. I have uploaded the transaction I'd in the image section Please look into the matter. Thank you.
        Hi,

        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

        Best, Team Razorpay
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          R
          RaAh Clothe
          from Delhi, Delhi
          Dec 31, 2020
          Resolved
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          Resolved

          Address: KAMAL COMPLEX, MI ROAD, PANCHBATTI,, JAIPUR

          Hi I have been trying to avail the payment gateway service on my wix portal. But I am not able to get it done. I have been reaching the customer care through the only chat option available, and they have been only raising tickets. they is no solution to it. If you cant help people please shut down your company. ATleast dont hang around and waste our time. This is the most pathetic service I have ever seen. And who doesnt have a call centre today. Hopeless company.
          Aug 7, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Jan 12, 2021
          Razorpay Customer Care's response
          Hi,

          Apologies for the delay caused here. We have raised a request on your behalf with regards to your query over the ticket ID:145042. Kindly expect an update on the same at the earliest on the same email thread. Your patience is highly appreciated.

          Regards, Amith
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            A
            agro food
            from Delhi, Delhi
            Dec 31, 2020
            Resolved
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            Resolved

            Address: 267 vashi navi mumbai

            We are doing paymont 123900 rs via razorpay brush

            kindly refund my money as below details

            00 G9KyDni1uiddo0 [protected] [protected]@paytm
            300 G9KC0axLECjljo [protected] [protected]@paytm
            300 G9K7Dr2UokupJX [protected] [protected]@oksbi
            30000 GA4ZSF3Eehv3JM [protected] XXXX-XXXX-XXXX-5564
            1, 000 GA4W8hlAuTNSST [protected] XXXX-XXXX-XXXX-5564
            1000 GDbccZT0d8IFLw [protected] XXXX-XXXX-XXXX-5196 CARD SBI CARD TRX ID[protected]
            30000 GDbePgrJU2cr7w [protected] XXXX-XXXX-XXXX-5196 SBI CARD TRX ID[protected]
            30000 [protected] XXXX-XXXX-XXXX-5196 SBI CARD TRX ID[protected]
            30000 [protected] XXXX-XXXX-XXXX-5196 SBI CARD TRX ID[protected]
            1000 [protected] XXXX-XXXX-XXXX-5196 SBI CARD TRX ID[protected]
            123900

            my contact number [protected]
            Aug 9, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Verified Support
            Jan 07, 2021
            Razorpay Customer Care's response
            Hi,

            In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

            Best, Team Razorpay
            please refund money He stole some money from me to give me a job
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              M
              Mushtaq Ulla
              Dec 31, 2020
              Resolved
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              Resolved

              Address: Mumbai

              Sir one weak back I invested 5500 rupees money to OMG burse to razorpay site India's trusted money gateway but the merchant didn't respond any anything please I requested you to please refund my money sir
              Aug 6, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Hi Mushtaq,

              In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

              Best, Team Razorpay
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                S
                satyabrata.behera2342gmail.com
                Dec 31, 2020
                Resolved
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                Resolved

                Address: KEONJHAR

                Dear
                sir plz check my attachements . i sri Satyabrata behera from bhadrak, odisha last days burse app fraud my money (10, 000) ten thousand only.so i kindly requst my refund money.
                my account details-
                Ac no-[protected]
                SBI, BHADRAK
                IFSC CODE-SBIN0000036

                THANKS®ARDS
                SATYABRATA BEHERA
                Aug 6, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                Dec 31, 2020
                Updated by satyabrata.behera2342gmail.com
                pz refund my money frud by burse aap.

                Dec 31, 2020
                Updated by satyabrata.behera2342gmail.com
                plz refund my money thourgh phonepay deduct my money, frud by burse aap.
                phonepay-[protected]

                Need to block this gateway anymore if all refund not initiated
                Hi Satyabrata,

                In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                Best, Team Razorpay
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                  M
                  Mohammed Iqbal R
                  from Chennai, Tamil Nadu
                  Dec 31, 2020
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                  Dear sir / Madam,

                  I have made some transaction around for Rs/=8000
                  Dated:[protected] rs/=500 upi id=[protected]

                  [protected] Rs/= 500 upi id=[protected]
                  [protected] Rs/=500 upi id=[protected]
                  [protected] rs/= 500 upi id=[protected]
                  Rs/=3000 upi id=[protected]

                  [protected] Rs/=3000 upi id=[protected]
                  I transferred this amount in OMG burse app by using phone pe and Gpay from Razorpay .but I have been scammed I didn't get back this money. Please help to recover my money..
                  I attached the screenshots also.
                  Thank you,
                  Regards,
                  Mohammed Iqbal
                  [protected]@gmail.com
                  Razorpay customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 07, 2021
                  Razorpay Customer Care's response
                  Hi Mohammed,

                  In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                  Best, Team Razorpay
                  Jan 10, 2021
                  Updated by Mohammed Iqbal R
                  I tried to connect with the merchant but there is no details available. And also I tried with bank they said to contact razor pay. I'm helpless please help to recover my money back.
                  Thanks
                  Regards
                  Mohammed Iqbal
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                    C
                    Chiru 123
                    from Delhi, Delhi
                    Dec 31, 2020
                    Resolved
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                    Resolved

                    Address: Online website sir plz help me

                    Sir please send me my Amount 11000 in my account through my phone pay number [protected]
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Hi Chiru,

                    In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                    Best, Team Razorpay
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                      A
                      Aryan_arru
                      Dec 31, 2020
                      Resolved
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                      Resolved

                      Address: Hell

                      Sir, it is highly regrating that we pay many app on trust of rezorpay. And how can you provide getway to any fraud company like OMG bursh..

                      I had paid 2 transection on OMG. If possible to held in refund plz do needfull.

                      Its not about money but also trust in rezorpay.

                      Thanks
                      Aryan.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Hi Aryan,

                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                      Best, Team Razorpay
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                        A
                        Abhinema
                        from Korba, Chhattisgarh
                        Dec 30, 2020
                        Resolved
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                        Resolved

                        Address: Bhopal

                        There are two time deducted 4999 in my SBI credit card, i never buy any product.please refund my amount...
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 07, 2021
                        Razorpay Customer Care's response
                        Hi,

                        Thank you for reaching out to us. Kindly raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Do mention ticket ID [4817933] so that we can assist you on priority.

                        Regards,
                        Anas
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                          R
                          Raviteja2
                          from Delhi, Delhi
                          Dec 30, 2020
                          Resolved
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                          Resolved

                          Address: Telangana ,khamamm

                          I paid 30000 from your platform to your customer burse app ...They are not responding...Ask them to return my money...If not you have to pay ...
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Hi Raviteja,

                          In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                          Best, Team Razorpay
                          Raviteja2's [Complaint's author] reply, Jan 6, 2021
                          I don't know the marchat. Transaction done through your channel.. don't you know your customer? Why your are hiding him to not come out?
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                            A
                            Abhinema
                            from Korba, Chhattisgarh
                            Dec 30, 2020
                            Resolved
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                            Resolved

                            Address: Bhopal

                            There are two time deducted 4999 in my SBI credit card, i never buy any product.please refund my amount.
                            Dec 30, 2020
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            Hi,

                            Thank you for reaching out to us. Kindly raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Do mention ticket ID [4817933] so that we can assist you on priority.

                            Regards,
                            Anas
                            Hi,

                            Thank you for reaching out to us. Kindly raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Do mention ticket ID [4817933] so that we can assist you on priority.

                            Regards,
                            Anas
                            Hi,

                            Thank you for reaching out to us. Kindly raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Do mention ticket ID [4817933] so that we can assist you on priority.

                            Regards,
                            Anas
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                              P
                              pr7009
                              from Powai, Maharashtra
                              Dec 30, 2020
                              Resolved
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                              Resolved

                              Address: H.no-2-37 (vil) Mubarak nagar, Nizamabad

                              Dear Razorpay Team,
                              I had made a transaction of Rs.12000/- via your platform to one of your customer OMG BURSE Online order grabbing.bi have found out that your client is A Fraud I need to Refund my money please concern My issue and refund it thanks you.
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              Hi,

                              In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                              Best, Team Razorpay
                              Hi,

                              In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                              Best, Team Razorpay
                              Hi,

                              In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                              Best, Team Razorpay
                              Hi,

                              In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                              Best, Team Razorpay
                              Hi,

                              In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                              Best, Team Razorpay
                              Pradeep Kumar Gandrajupalli's reply, Jan 3, 2021
                              So Razorpay is encouraging the fraud transactions like this OR may your your company itself is doing that? Who knows?

                              Can you comment on that then?
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                                V
                                Vikashrai
                                from Delhi, Delhi
                                Dec 30, 2020
                                Resolved
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                                Resolved

                                I have done payment on 19 dec. For omg burse app amount is 5000 and 500 transactions id [protected] but the omg burse is a fraud company... sir pls help me sir please 🙏 return my money...
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                Dec 30, 2020
                                Updated by Vikashrai
                                I have done payment on 19 Dec for omg burse app amount is 5000 and 500 transactions id is (Protected)but the omg burse is a fraud company pls sir help me

                                Hi Vikashrai,

                                In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                Best, Team Razorpay
                                Hi Vikashrai,

                                In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                Best, Team Razorpay
                                Hi Vikashrai,

                                In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                Best, Team Razorpay
                                Hi Vikashrai,

                                In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                Best, Team Razorpay
                                Hi Vikashrai,

                                In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                Best, Team Razorpay
                                Hi Vikashrai,

                                In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                Best, Team Razorpay
                                Hi Vikashrai,

                                In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                Best, Team Razorpay
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                                  J
                                  Jagadeesh_reddy
                                  Dec 30, 2020
                                  Resolved
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                                  Resolved

                                  Recently there was an app called OMG Burse. They promised to be a part of Amazon and razor pay partnership companies. I have paid 30000rs as a member and now they turned up. Razor should be responsible for this. How could they give permission for this such fraud sites for payments. Doubt that Razor pay is part of this scam. Estimated 2billion was made during this time by Burse app. Many thousands or lakhs of people invested their money.

                                  Transaction numbers:[protected]

                                  [protected].

                                  Some one please take action on this. This is not just a normal scam. Just in my family we invested 1.6 lakhs. Just imagine for whole India.
                                  Aug 15, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 01, 2021
                                  Razorpay Customer Care's response
                                  Hi Jagadeesh,

                                  In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                  Best, Team Razorpay
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                                    V
                                    Vanarasi Ravi
                                    Dec 30, 2020
                                    Resolved
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                                    Resolved

                                    Address: Omg burse

                                    Razorpay burse app 31000 rupees deposit in your account by phone pay omg burse owners cheated me I poor people can you help me please I lent the poor man the poor I put it iam very ashamed can you give me my money sir help Me ..😂😂😂😂😂

                                    My account no [protected]
                                    IFC cord :-HDFC0003061

                                    Please can you give me my payment
                                    Have nothing but poor man.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Razorpay customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 01, 2021
                                    Razorpay Customer Care's response
                                    Hi Ravi,

                                    In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                    Best,
                                    Team Razorpay
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                                      À
                                      రిష్ణి శ్రీ. బోర్ వెల్స్
                                      Dec 30, 2020
                                      Resolved
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                                      Resolved

                                      Address: Omg burse company

                                      Razorpay burse app 30000
                                      rupees deposited in your
                                      account by phone pay omg
                                      burse owners cheated me l
                                      poor people can you help me
                                      please I lent the poor man
                                      the poor I put in itl am very
                                      ashamed can you give me my
                                      money sir help me: -
                                      my account no [protected]
                                      ifc conde SBINOO20388
                                      please help me
                                      Aug 15, 2021
                                      Complaint marked as Resolved 
                                      Razorpay customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 07, 2021
                                      Razorpay Customer Care's response
                                      Hi,

                                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                      Best, Team Razorpay
                                      Hi,

                                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                      Best,
                                      Team Razorpay
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                                        R
                                        Rajashekar_ Rk
                                        Dec 30, 2020
                                        Resolved
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                                        Resolved

                                        Address: Omg burse

                                        Razorpay omg burse app 30000
                                        rupees deposited in your
                                        account by phone pay omg
                                        burse owners cheated me l
                                        poor people can you help me
                                        pleasel lent the poor man
                                        the poor I put in itl am very
                                        ashamed can you give me my
                                        money sir help me:
                                        my account no [protected]
                                        ifc conde SBINOO20388
                                        please help me 🙏🙏🙏🙏🙏🙏🙏🙏�...
                                        Aug 11, 2021
                                        Complaint marked as Resolved 
                                        Razorpay customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 31, 2020
                                        Razorpay Customer Care's response
                                        Hi Rajashekar,

                                        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                        Best, Team Razorpay
                                        I have deposited total 40000 for omg burse through razor pay how can I get my amount
                                        I have paid 30000 and 10000 through my phone pay my bank account no [protected] for omg burse now suddenly the app is not working how can I take back my money because I paid you not to omg burse so you have to answer me I have every proof to complain against you it is cyber crime pls refund my amount
                                        I have paid 30000 and 10000 through my phone pay my bank account no [protected] for omg burse now suddenly the app is not working how can I take back my money because I paid you not to omg burse so you have to answer me I have every proof to complain against you it is cyber crime pls refund my amount
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