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Updated: Sep 9, 2025
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Razorpay reviews & complaints page 113

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R
RaAh Clothe
from Delhi, Delhi
Dec 31, 2020
Resolved
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Resolved

Address: KAMAL COMPLEX, MI ROAD, PANCHBATTI,, JAIPUR

Hi I have been trying to avail the payment gateway service on my wix portal. But I am not able to get it done. I have been reaching the customer care through the only chat option available, and they have been only raising tickets. they is no solution to it. If you cant help people please shut down your company. ATleast dont hang around and waste our time. This is the most pathetic service I have ever seen. And who doesnt have a call centre today. Hopeless company.
Aug 7, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2021
Razorpay Customer Care's response Hi,

Apologies for the delay caused here. We have raised a request on your behalf with regards to your query over the ticket ID:145042. Kindly expect an update on the same at the earliest on the same email thread. Your patience is highly appreciated.

Regards, Amith
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    A
    agro food
    from Delhi, Delhi
    Dec 31, 2020
    Resolved
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    Resolved

    Address: 267 vashi navi mumbai

    We are doing paymont 123900 rs via razorpay brush

    kindly refund my money as below details

    00 G9KyDni1uiddo0 [protected] [protected]@paytm
    300 G9KC0axLECjljo [protected] [protected]@paytm
    300 G9K7Dr2UokupJX [protected] [protected]@oksbi
    30000 GA4ZSF3Eehv3JM [protected] XXXX-XXXX-XXXX-5564
    1, 000 GA4W8hlAuTNSST [protected] XXXX-XXXX-XXXX-5564
    1000 GDbccZT0d8IFLw [protected] XXXX-XXXX-XXXX-5196 CARD SBI CARD TRX ID[protected]
    30000 GDbePgrJU2cr7w [protected] XXXX-XXXX-XXXX-5196 SBI CARD TRX ID[protected]
    30000 [protected] XXXX-XXXX-XXXX-5196 SBI CARD TRX ID[protected]
    30000 [protected] XXXX-XXXX-XXXX-5196 SBI CARD TRX ID[protected]
    1000 [protected] XXXX-XXXX-XXXX-5196 SBI CARD TRX ID[protected]
    123900

    my contact number [protected]
    +1 photos
    Aug 9, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Verified Support
    Jan 07, 2021
    Razorpay Customer Care's response     Hi,

    In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

    Best, Team Razorpay
    View replies
    please refund money He stole some money from me to give me a job
    Reply
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      M
      Mushtaq Ulla
      Dec 31, 2020
      Resolved
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      Resolved

      Address: Mumbai

      Sir one weak back I invested 5500 rupees money to OMG burse to razorpay site India's trusted money gateway but the merchant didn't respond any anything please I requested you to please refund my money sir
      +4 photos
      Aug 6, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      View replies
      Hi Mushtaq,

      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

      Best, Team Razorpay
      Reply
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        S
        satyabrata.behera2342gmail.com
        Dec 31, 2020
        Resolved
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        Resolved

        Address: KEONJHAR

        Dear
        sir plz check my attachements . i sri Satyabrata behera from bhadrak, odisha last days burse app fraud my money (10, 000) ten thousand only.so i kindly requst my refund money.
        my account details-
        Ac no-[protected]
        SBI, BHADRAK
        IFSC CODE-SBIN0000036

        THANKS®ARDS
        SATYABRATA BEHERA
        +2 photos
        Aug 6, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Dec 31, 2020
        Updated by satyabrata.behera2342gmail.com         pz refund my money frud by burse aap.

        Dec 31, 2020
        Updated by satyabrata.behera2342gmail.com         plz refund my money thourgh phonepay deduct my money, frud by burse aap.
        phonepay-[protected]

        View replies
        Need to block this gateway anymore if all refund not initiated
        Reply
        Hi Satyabrata,

        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

        Best, Team Razorpay
        Reply
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          M
          Mohammed Iqbal R
          from Chennai, Tamil Nadu
          Dec 31, 2020
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          Dear sir / Madam,

          I have made some transaction around for Rs/=8000
          Dated:[protected] rs/=500 upi id=[protected]

          [protected] Rs/= 500 upi id=[protected]
          [protected] Rs/=500 upi id=[protected]
          [protected] rs/= 500 upi id=[protected]
          Rs/=3000 upi id=[protected]

          [protected] Rs/=3000 upi id=[protected]
          I transferred this amount in OMG burse app by using phone pe and Gpay from Razorpay .but I have been scammed I didn't get back this money. Please help to recover my money..
          I attached the screenshots also.
          Thank you,
          Regards,
          Mohammed Iqbal
          [protected]@gmail.com
          +6 photos
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Jan 07, 2021
          Razorpay Customer Care's response           Hi Mohammed,

          In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

          Best, Team Razorpay
          Jan 10, 2021
          Updated by Mohammed Iqbal R           I tried to connect with the merchant but there is no details available. And also I tried with bank they said to contact razor pay. I'm helpless please help to recover my money back.
          Thanks
          Regards
          Mohammed Iqbal
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            C
            Chiru 123
            from Delhi, Delhi
            Dec 31, 2020
            Resolved
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            Resolved

            Address: Online website sir plz help me

            Sir please send me my Amount 11000 in my account through my phone pay number [protected]
            +4 photos
            Aug 6, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            View replies
            Hi Chiru,

            In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

            Best, Team Razorpay
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              A
              Aryan_arru
              Dec 31, 2020
              Resolved
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              Resolved

              Address: Hell

              Sir, it is highly regrating that we pay many app on trust of rezorpay. And how can you provide getway to any fraud company like OMG bursh..

              I had paid 2 transection on OMG. If possible to held in refund plz do needfull.

              Its not about money but also trust in rezorpay.

              Thanks
              Aryan.
              +2 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              View replies
              Hi Aryan,

              In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

              Best, Team Razorpay
              Reply
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                A
                Abhinema
                from Korba, Chhattisgarh
                Dec 30, 2020
                Resolved
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                Resolved

                Address: Bhopal

                There are two time deducted 4999 in my SBI credit card, i never buy any product.please refund my amount...
                Aug 13, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                Verified Support
                Jan 07, 2021
                Razorpay Customer Care's response                 Hi,

                Thank you for reaching out to us. Kindly raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Do mention ticket ID [4817933] so that we can assist you on priority.

                Regards,
                Anas
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                  R
                  Raviteja2
                  from Delhi, Delhi
                  Dec 30, 2020
                  Resolved
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                  Resolved

                  Address: Telangana ,khamamm

                  I paid 30000 from your platform to your customer burse app ...They are not responding...Ask them to return my money...If not you have to pay ...
                  +2 photos
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  View replies
                  Hi Raviteja,

                  In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                  Best, Team Razorpay
                  Reply
                  Raviteja2's [Complaint's author] reply, Jan 6, 2021
                  I don't know the marchat. Transaction done through your channel.. don't you know your customer? Why your are hiding him to not come out?
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                    A
                    Abhinema
                    from Korba, Chhattisgarh
                    Dec 30, 2020
                    Resolved
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                    Resolved

                    Address: Bhopal

                    There are two time deducted 4999 in my SBI credit card, i never buy any product.please refund my amount.
                    +1 photos
                    Dec 30, 2020
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    View replies
                    Hi,

                    Thank you for reaching out to us. Kindly raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Do mention ticket ID [4817933] so that we can assist you on priority.

                    Regards,
                    Anas
                    Reply
                    Hi,

                    Thank you for reaching out to us. Kindly raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Do mention ticket ID [4817933] so that we can assist you on priority.

                    Regards,
                    Anas
                    Reply
                    Hi,

                    Thank you for reaching out to us. Kindly raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Do mention ticket ID [4817933] so that we can assist you on priority.

                    Regards,
                    Anas
                    Reply
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                      P
                      pr7009
                      from Powai, Maharashtra
                      Dec 30, 2020
                      Resolved
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                      Resolved

                      Address: H.no-2-37 (vil) Mubarak nagar, Nizamabad

                      Dear Razorpay Team,
                      I had made a transaction of Rs.12000/- via your platform to one of your customer OMG BURSE Online order grabbing.bi have found out that your client is A Fraud I need to Refund my money please concern My issue and refund it thanks you.
                      +4 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      View replies
                      Hi,

                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                      Best, Team Razorpay
                      Reply
                      Hi,

                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                      Best, Team Razorpay
                      Reply
                      Hi,

                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                      Best, Team Razorpay
                      Reply
                      Hi,

                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                      Best, Team Razorpay
                      Reply
                      Hi,

                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                      Best, Team Razorpay
                      Reply
                      Pradeep Kumar Gandrajupalli's reply, Jan 3, 2021
                      So Razorpay is encouraging the fraud transactions like this OR may your your company itself is doing that? Who knows?

                      Can you comment on that then?
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                        V
                        Vikashrai
                        from Delhi, Delhi
                        Dec 30, 2020
                        Resolved
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                        Resolved

                        I have done payment on 19 dec. For omg burse app amount is 5000 and 500 transactions id [protected] but the omg burse is a fraud company... sir pls help me sir please 🙏 return my money...
                        +2 photos
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        Dec 30, 2020
                        Updated by Vikashrai                         I have done payment on 19 Dec for omg burse app amount is 5000 and 500 transactions id is (Protected)but the omg burse is a fraud company pls sir help me

                        View replies
                        Hi Vikashrai,

                        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                        Best, Team Razorpay
                        Reply
                        Hi Vikashrai,

                        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                        Best, Team Razorpay
                        Reply
                        Hi Vikashrai,

                        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                        Best, Team Razorpay
                        Reply
                        Hi Vikashrai,

                        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                        Best, Team Razorpay
                        Reply
                        Hi Vikashrai,

                        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                        Best, Team Razorpay
                        Reply
                        Hi Vikashrai,

                        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                        Best, Team Razorpay
                        Reply
                        Hi Vikashrai,

                        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                        Best, Team Razorpay
                        Reply
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                          J
                          Jagadeesh_reddy
                          Dec 30, 2020
                          Resolved
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                          Resolved

                          Recently there was an app called OMG Burse. They promised to be a part of Amazon and razor pay partnership companies. I have paid 30000rs as a member and now they turned up. Razor should be responsible for this. How could they give permission for this such fraud sites for payments. Doubt that Razor pay is part of this scam. Estimated 2billion was made during this time by Burse app. Many thousands or lakhs of people invested their money.

                          Transaction numbers:[protected]

                          [protected].

                          Some one please take action on this. This is not just a normal scam. Just in my family we invested 1.6 lakhs. Just imagine for whole India.
                          +3 photos
                          Aug 15, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 01, 2021
                          Razorpay Customer Care's response                           Hi Jagadeesh,

                          In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                          Best, Team Razorpay
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                            V
                            Vanarasi Ravi
                            Dec 30, 2020
                            Resolved
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                            Resolved

                            Address: Omg burse

                            Razorpay burse app 31000 rupees deposit in your account by phone pay omg burse owners cheated me I poor people can you help me please I lent the poor man the poor I put it iam very ashamed can you give me my money sir help Me ..😂😂😂😂😂

                            My account no [protected]
                            IFC cord :-HDFC0003061

                            Please can you give me my payment
                            Have nothing but poor man.
                            +1 photos
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 01, 2021
                            Razorpay Customer Care's response                             Hi Ravi,

                            In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                            Best,
                            Team Razorpay
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                              ర
                              రిష్ణి శ్రీ. బోర్ వెల్స్
                              Dec 30, 2020
                              Resolved
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                              Resolved

                              Address: Omg burse company

                              Razorpay burse app 30000
                              rupees deposited in your
                              account by phone pay omg
                              burse owners cheated me l
                              poor people can you help me
                              please I lent the poor man
                              the poor I put in itl am very
                              ashamed can you give me my
                              money sir help me: -
                              my account no [protected]
                              ifc conde SBINOO20388
                              please help me
                              +1 photos
                              Aug 15, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 07, 2021
                              Razorpay Customer Care's response                               Hi,

                              In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                              Best, Team Razorpay
                              View replies
                              Hi,

                              In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                              Best,
                              Team Razorpay
                              Reply
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                                R
                                Rajashekar_ Rk
                                Dec 30, 2020
                                Resolved
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                                Resolved

                                Address: Omg burse

                                Razorpay omg burse app 30000
                                rupees deposited in your
                                account by phone pay omg
                                burse owners cheated me l
                                poor people can you help me
                                pleasel lent the poor man
                                the poor I put in itl am very
                                ashamed can you give me my
                                money sir help me:
                                my account no [protected]
                                ifc conde SBINOO20388
                                please help me 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
                                +1 photos
                                Aug 11, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 31, 2020
                                Razorpay Customer Care's response                                 Hi Rajashekar,

                                In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                Best, Team Razorpay
                                View replies
                                I have deposited total 40000 for omg burse through razor pay how can I get my amount
                                Reply
                                I have paid 30000 and 10000 through my phone pay my bank account no [protected] for omg burse now suddenly the app is not working how can I take back my money because I paid you not to omg burse so you have to answer me I have every proof to complain against you it is cyber crime pls refund my amount

                                Omg burse app - Comment #3783222 - Image #0
                                Reply
                                I have paid 30000 and 10000 through my phone pay my bank account no [protected] for omg burse now suddenly the app is not working how can I take back my money because I paid you not to omg burse so you have to answer me I have every proof to complain against you it is cyber crime pls refund my amount
                                Reply
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                                  J
                                  Jr ray
                                  Dec 30, 2020
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                                  Address: Village-kaipada,po-kaipada,ps-bari rc pur, Odisha,jajpur

                                  Please return my money transection idP2012190012036270280680
                                  +1 photos
                                  Razorpay customer support has been notified about the posted complaint.
                                  View replies
                                  Hi,

                                  In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                  Best,
                                  Team Razorpay
                                  Reply
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                                    R
                                    Ramkrishna Choudhary
                                    Dec 30, 2020
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                                    Address: Bounsi Banka bihar

                                    Sir maine omg burse pe amount add kiya tha razorpay ke through trust karke but wo fraud kiya mere sath so plz my amount refund in my account
                                    +2 photos
                                    Razorpay customer support has been notified about the posted complaint.
                                    Dec 30, 2020
                                    Updated by Ramkrishna Choudhary                                     Dear sir it's my request to you my amount refund in my account

                                    View replies
                                    Hi Ramkrishna,

                                    In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                    Best,
                                    Team Razorpay
                                    Reply
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                                      M
                                      Md shazil
                                      Dec 30, 2020
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                                      I ordered a shoes from a website and it has been 7 days and I didnot get the Shipped message till now please help me
                                      Razorpay customer support has been notified about the posted complaint.
                                      View replies
                                      Hi Shazil,

                                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                      Best,
                                      Team Razorpay
                                      Reply
                                      I connected to merchant they didnot reply
                                      Plzz help me the site name is meerashop.in
                                      Please tell me if it’s a fraud site
                                      Reply
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                                        A
                                        Arche
                                        from Delhi, Delhi
                                        Dec 30, 2020
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                                        Dear Razorpay Team,
                                        I had made a transaction of rupees 25000 via your platform to one of your customer OMG Burse for online order grabbing.
                                        I have found out that your client is a fraud and i want by amount refunded. I have uploaded the transaction I'd in the image section Please look into the matter. Thank you.
                                        +6 photos
                                        Razorpay customer support has been notified about the posted complaint.
                                        View replies
                                        Hi,

                                        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                        Best, Team Razorpay
                                        Reply
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                                          3.4
                                          (2420)
                                          Konkan Railway
                                          1
                                          (152)