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Razorpay Complaints & Reviews

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Last updated Mar 29, 2024
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Razorpay reviews & complaints page 16

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G
GPLArVikas
Mar 4, 2022
Mar 7, 2022
This thread was updated on Mar 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account Disable Please Enable

Address:Village Manwarpur Post Vimawal

Hey I am Vikas Kumar
Merchant ID F9azYwmVl66fGA
Business name GPLArVikas
Mobile number [protected]
Sir Mera Account Disable Ho Gaya hai
Aur Maine Koi bhi Suspecious Activities bhi nhi kiya hai account per
Tab bhi account without Any Notice disable
And Settlement hold
2 years se mai use kar raha hu tab koi problem nahi aaya
Aur December month me settlement hold kar diya gaya hai...
+4 photos
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S
Sanket Suhas Shah
from Pune, Maharashtra
Mar 3, 2022
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Chair Order from Instagram

I have ordered one chair costing 1299, advertised on Instagram by name fashiondeal05.mysopify.com. The payment was done on 14.02.2021 through Razorpay...
Now no confirmation mail received, nor the product is delivered.

I request the concerned officers to refund my money, if the chair could not be delivered.

There is no confirmation from the seller, that the order will be delivered in so many days.
I...
+1 photos
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V
Vanaghotra Store
Mar 3, 2022
Mar 4, 2022
This thread was updated on Mar 4, 2022
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Amount not settled

We have been working with Razorpay for 4 months, from 04 february 2022 razorpay have put our account on hold and they told us that our account has been rejected, But the amount that has credited to razorpay still not settled, we have been trying to contact Razorpay but no response, they told us they will settle in 2 working days and its been a month still no response from Razorpay.

Merchant id: IBA9rBqi9Wyl7x...
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I
ishankarora5
from SURAT, Gujarat
Mar 3, 2022
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Not releasing funds

Its been 11 Days they are not releasing my funds...i have emaied to customer care also but daily i only get same reply that ' we are working on it'

Kindly check my ticket number is #4845943

My merchant id is HmFly3xCdE3LD2.

Please check...
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M
maniraj222
from Chengalpattu, Tamil Nadu
Mar 1, 2022
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IRCTC ticket was not booked but money got deducted by Razorpay

Address:Dr. V. Manigandan, First Street, Periyavelikadu Village, Pavinjur Post, Cheyyur Taluk, Chengalpattu District.

Incident Date: 27/02/2022
Software company : Razorpay

On 27th February I had made online ticket reservation via IRCTC website using Indian bank account. But the ticket was not booked and it does not show in the transaction history of IRCTC. When I got the bank statement it was mentioned that the amount of Rs. 2219.50 was transferred AZORPAY SOFTWARE PRIVATE LIMITED under this description (WITHDRAWL TRANSFER RAZORPAY...
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C
Citizen Enterprises
Mar 1, 2022
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Non-activation of Razor Pay account

I am a merchant and unable to login into my account. It says that the credential is incorrect and I am not able to reset my PW as I am not getting link to reset the same.

Thus, I am not able to use the service of the account. My company name is Citizen Industries - Little French House
Registered email ID - [protected]@citizenindia.com and Registered number is [protected]

Kindly revert ASAP...
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N
Nancy Meena
Feb 27, 2022
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My money is not returned even after two months

On 12th Dec 2021 I have made a transaction via razorpay for Rs.22, 500. The amount is debited from bank but it was not received by the receiver. While enquiring in bank, they stated that money got stuck in razorpay. The money was paid via nestaway app. The issue is not resolved yet. Kindly help....
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B
Bhai Ishwar
Feb 26, 2022
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Refund

Money was deducted from my bank account but ticket was not booked it's been over a month now no refunds till date. It has happened to me twice this year....
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B
Brijudon
Feb 26, 2022
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Razorpay killed by son

Razorpay scammed my son of 100000 rupees. Even after providing all the documents and proofs and even after repeated begging and pleading Razorpay did not issue a refund. We are poor people and the loss of 1 lac is a big loss for us. My son was so stressed because of this and he suffered a massive heart attack. He passed away few days ago. He is survived by his wife and two children. I hold razorpay directly responsible for my son's death....
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M
Madan Chand Sharma
Feb 25, 2022
Feb 25, 2022
This thread was updated on Feb 25, 2022
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Order not delivered

Address:Prock.in Bengaluru

I have made payment to NAYRA MART through Razorpay Rs199dt9/2/22.My order no 182148 for Tshirt is not received till date....
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P
Pooja2699
from Chennai, Tamil Nadu
Feb 23, 2022
Feb 28, 2022
This thread was updated on Feb 28, 2022
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Refund not issued though order has been cancelled

Address:SJR Cyber Laskar, Hosur Rd, Adugodi, Bengaluru, Karnataka 560030
Website:Razorpay

I am Padma Pooja, I have ordered an product from vilvah on 09/02/22 through razorpay UPI for amount of 1119.10 rupees, but immediately i got an email from vilvah that my order is not created has they didn't receive the money, after several mails and no responses calls there is no proper replay from razorpay, they are not even giving proper replay.plesase take necessary action against them ASAP....
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H
Hotel Jalaj Retreat
Feb 21, 2022
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Ticket not booked but money got deducted 2 times

I booked a ticket form IRCTC on 20-2-22 and used net banking but 2 times my money got deducted 684.50/- each time and transaction was a failure. on third attempt i was able to book it. But I am still waiting for my refund of Rs 1369/-
RAZORPAY [protected]/[protected]

jalaj mehta
[protected]...
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T
Treetify_Scam
Feb 20, 2022
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Razorpay not issuing refund

I purchased some plants from treetify.in. The payment gateway I used to pay them was Razorpay. They did not ship the plants for weeks. They did not respond to my emails and calls. Finally a month or so later they shipped empty boxes. Finally I got fed up and requested a refund from razorpay. They asked me to contact my bank. I requested a chargeback from my bank. My bank accepted the request and forwarded it to razorpay. And thats it. Razorpay...
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T
Thulasiram Krishnaswamy
Feb 19, 2022
Apr 24, 2022
This thread was updated on Apr 24, 2022
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Payment to pancloth rs.1299

Address:no address given

I have ordered one chair costing 1299, advertised on facebook by name fashiondeal05.mysopify.com. The payment was done on 13.02.2021 through Razorpay...
Now no confirmation mail received, nor the product is delivered.

I request the concerned officers to refund my money, if the chair could not be delivered.

There is no confirmation from the seller, that the order will be delivered in so many days.
I...
+2 photos
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S
Sgrtt
Feb 18, 2022
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Doing fraud for payment

I am having problem with payment Id pay_IpYvRie9zWcQgN

I am facing very serious issue from Last 20 days. I request you to forward this issue to higher authority only. This is very very serious issue.

on 29 January 2022 I tried to do payment of 1926₹ through Razorpay. I was trying to add money in my dhani wallet. Dhani has not any other payment gateway it has only Razorpay Gateway. So I was forced to use worst...
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I
Irfan Ahmaf
Feb 18, 2022
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Settlement on hold

Razorpay — Settlement on hold because of which Business is going in high loss.
S

As a part of your financial risk measures my settlement is put on hold and i have lost my business because all my money got stuck with you which you haven't settled in my bank. I raised a complaint on razorpay website and submit all documents what they asking I should not have trusted this fraud company in the fast place. They have ruined...
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S
Sandeep Kumar Panchal Kheri Sampla
Feb 16, 2022
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Not settlement my payment

Address:Ward No 1 Dev Nagar Colony

Hold my money 10 days.and send mail please inform your business.
Aap koo kitni baar apne business ke baare ma bole...
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J
Jas1t
Feb 15, 2022
Mar 2, 2022
This thread was updated on Mar 2, 2022
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Payment done but transaction is FAILED

Address:187-JK Niwas, Gali no - 10, Palam Vihar Colony,, Pakhowal Road, Dad

Hello Team,

Please be informed that my 3 Razorpay transactions had been failed 2-3 days back with a message below under shopping site "Bombay Trooper".

Message - "Unfortunately your order cannot be processed as the originating bank/merchant has declined your transaction. Please attempt your purchase again."

2 from slice credit card & 1 from Paytm app UPI transaction.

Kindly check...
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A
Aarti@smu
from Delhi, Delhi
Feb 14, 2022
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Amount debited but not paid to vendor

Amount debited but not paid to vendor...
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A
Aarti@smu
from Delhi, Delhi
Feb 14, 2022
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Amount debited but not paid to vendor

Address:Delhi

I had made payment of rs3897 to vendor but same was not paid to vendor and order was not placed.

Refund my money...
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