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Razorpay Complaints & Reviews

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Last updated Mar 29, 2024
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Razorpay reviews & complaints page 18

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U
umasha07
from Kallakurichi, Tamil Nadu
Jan 30, 2022
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Money debited from my account but not credited to Receiver account

Money was debited on 17th January 2022, but not credited to Receiver account.
I want my money back. Otherwise I will file case against Razorpay on RBI...
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U
umasha07
from Kallakurichi, Tamil Nadu
Jan 30, 2022
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Money was not credited to Receiver account

Address:Viluppuram, Tamil Nadu

Money debited from my account was on 17th Jan 2022 till not credited to Receiver account.
I want my money back.
Otherwise I'll file a case against Razorpay...
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D
Dhanesh Kumar Mtp
from Kanchipuram, Tamil Nadu
Jan 29, 2022
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Amount got debited but merchant not received payment

Address:Razorpay, Bengaluru

Hi. This is Dhanesh kumar from kanchipuram, tamilnadu.

I made payment of ₹500 on 29/01/2022 through my debit card & razorpay gateway to national pension system trust for registration.

The amount got debited from my account but the merchant (national pension system trust) hasn't received the payment.

I need this payment issue to be resolved quickly to enable my registration.

Also...
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A
Amitkushwaha2022
from Noida, Uttar Pradesh
Jan 28, 2022
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Payment not received to the Merchant deducted from my account. Ticket not generated

Dear Razor Pay,

To,
The Razor Pay

Subject : Payment not received sent through UPI
Respected Sir,

This is to bring in your kind notice that I have made a payment against Integral University student semester fee on dt. 1-10-21 amount 13, 307.85.

But due to some technical error in your payment gateway. It failed . I got the mail from university that payment has been...
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A
Amitkushwaha2022
from Noida, Uttar Pradesh
Jan 28, 2022
Jan 28, 2022
This thread was updated on Jan 28, 2022
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Payment Deducted From My account but still not received to the concern bank or not refund

Address:Noida

To,
The Razor Pay

Subject : Payment not received sent through UPI
Respected Sir,

This is to bring in your kind notice that I have made a payment against Integral University student semester fee on dt. 1-10-21 amount 13, 307.85.

But due to some technical error in your payment gateway. It failed . I got the mail from university that payment has been failed. Screenshot and copy of...
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M
Mishradkm
from BHOPAL, Madhya Pradesh
Jan 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but ticket not issued

Dear Sir / Ma'am,
I was booking tickets from Rewa to Bhopal Dtd 26.12.2021, payment deducted from my account but the ticket did not book. Transition Ref No. (1) [protected] Amount Rs 477.79, (2) [protected] Rs. 477.79.
i am checking the refund status.last one month continue show (We are awaiting confirmation on the status of your payment from our Banking partners.) till date now not refund my money.
Kindly...
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V
VaibhavChadha20
from Delhi, Delhi
Jan 28, 2022
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Payment not refunded

Dear Sir/Ma'am,

This is with regard to the payment made by me using the Phonepe UPI Mode amounting Rs.7, 500/- dated 04/01/2022.

The Payment was made at https://air1ca.com/ the payment was unsuccessful and I got an email from the Payment Gateway Razorpay regarding the refund of the said payment. Till today I have not received the payment to my HDFC Bank Account.

Since then I have contacted Phonepe,...
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V
VaibhavChadha20
from Delhi, Delhi
Jan 28, 2022
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Payment not refunded

Address:https://razorpay.com/support/#refund
Website:razorpay.com/support/#refund

Dear Sir/Ma'am,

This is with regard to the payment made by me using the Phonepe UPI Mode amounting Rs.7, 500/- dated 04/01/2022.

The Payment was made at https://air1ca.com/ the payment was unsuccessful and I got an email from the Payment Gateway Razorpay regarding the refund of the said payment. Till today I have not received the payment to my HDFC Bank Account.

Since then I have contacted Phonepe,...
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Razorpay keeps sending me an invoice for INR 885 at the request of Axis Securities, who registered my email address erroneously and took three years to correct their mistake. When advised via email, Razorpay suggests that I send their payment reminders to spam because they believe that Axis Securities has made a typographical error. Axis Securities didn't have the email address of the intended recipient in the first place until last month....
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N
nafihpp
from Ottappalam, Kerala
Jan 26, 2022
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Where is customer's refund?

Very worst expirience from Razorpay regarding refund.

Refund id : rfnd_IgLyKQGof8rb6A

Contacted bank, and they haven't recieved any Refund. The amount is credited in Razorpay's upi account. And why you people don't credit back refund amount to the customer?
It's been more than 20 days....
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A
Ashik054u
Jan 25, 2022
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Money deducted from upi but transaction failed

While booking train through irctc usign razor pay, money has been successfully debited from my upi but transaction failed...
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N
Nirmala Ramkumar
Jan 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited not credited to razorpay

I transferred Rs.1009/- on Nov 27th from my Indian Bank A/c[protected] valasaravakkam, chennai to Urbanpro through razorpay. Indian Bank says it has been credited to Razorpay. Razorpay is denying that they have not received .But when i was transferring online i usually get a password from razorpay. but didn't receive any password to get credited in Urban pro.

I want to know where my money is lying and the same to be credited...
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M
Mishradkm
from BHOPAL, Madhya Pradesh
Jan 25, 2022
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Amount deducted but ticket not issued

Unfortunately amount deducted but transaction failed. After i call IRCTC customer care. He told me because of Transaction failed the amount is not received in IRCTC. This transaction is in razorpay gateway please refund my amount razorpay.my transaction id is [protected] & [protected].Please check & refund my amount as soon as possible....
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S
Singla Chandan
Jan 25, 2022
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Fraud transactions

On 11 January three fraud transactions done by one call without any pin or otp amount of
39998 rupees...
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Y
yata naresh
Jan 24, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
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Dhani freedom card loan amount 1600 rsnot credited .but amound is send to razorpay software pvt

Address:Parkal ,warangal

Dhani one freedom card laon amount 1600 rs repayed 5 th januvary .but trnsfoer phone pay upi tranjaction but amount not credited dhani and me.my payment tranfor razorpay software pvt ltd...
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G
GauravRastogi
from NEW DELHI, Delhi
Jan 20, 2022
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I have paid pemant but I didn't get services

Address:A-5 MANGE RAM PARK EXTN BUDH VIHAR PHASE-2, Area/Locality*
Website:Please help

My payment refund please razopay 10, 000 thousand please help...
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S
Srikar Kandukuri
Jan 20, 2022
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Dhani payment

I paid amount in Dhani app and money debited from my bank account and it was not reflecting in Dhani account Please look into this I paid on 5th still I did not receive my money back they said it is refunded using razorpay
I want my money back plz do something...
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H
Hushaz Taj
Jan 19, 2022
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Refund

Money has been detected from bank but not received even after 15days...
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S
Subhash0709
Jan 19, 2022
Feb 7, 2022
This thread was updated on Feb 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue

Website:Razorpay

I have make a payment Rs. 15473/ for my loan 3rd Jan 2022 to rufilo through razorpay. Amount not credited to merchant account nor refunded to me. I received an email from razorpay on 13th Jan 2022 that Refund initiated but i have not received any refund till now. My refund I'd is rfnd_IjGdhj5rwkLd2f and i contacted to merchant and they are saying it's stuck on razorpay. I visited to my bank branch and they are saying please provide RRN number...
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V
vsanokh
from mysore, Karnataka
Jan 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited from my account but not credited to the party account

I had made a payment of Rs. 457 towards dhani loan on 06.01.2022 through razor pay payment screenshot attached FYI, the payment has not been credited to the account nor refunded back or refunded to the dhani wallet. it is almost 13 days today, I have also mentioned UPI transaction ID is[protected], I have contacted the customer care of dhani they have redirected to razor pay as they are not authorized concerns to resolve this issue.br...
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