Razorpay Complaints & Reviews

Dear sir/madam
I would like to inform you that my got deducted in PNB bank account and registered mobile number is [protected]. All the emi have been debited on due date from my PNB bank account but on dated 05-february-2022 an amount of 1026/- has been debited from my account through razorpay and transaction description is ACH/CTRAZORPAY/87124

I request you to please investigate the aforesaid matter and reimburse the same amount of 1026/- as soon as possible.

For your reference herewith i have enclosed the account statement screenshot.

Yours faithfully,
Gyanesh Gupta

Dear sir/madam
I would like to inform you that my got deducted in PNB bank account and registered mobile number is [protected]. All the emi have been debited on due date from my PNB bank account but on dated 05-february-2022 an amount of 1026/- has been debited from my account through razorpay and transaction description is ACH/CTRAZORPAY/87124

I request you to please investigate the aforesaid matter and reimburse the same amount of 971.95/- as soon as possible.

For your reference herewith i have enclosed the account statement screenshot.

Yours faithfully,
Gyanesh Gupta

Hi, I have purchased online through Razorpay on January 27th 2022 to one of seller name as NIYASHA
and mentioned email was [protected]@gmail.com.
There is no response from other side and I think it is purely cheating and online fraud kindly look in to it as there is no communication after payment is done. Please make sure I get my money back.
Thanking you.

Im Umadevi H I spend 699 rupees at phone pay for loan propuse but im not geting the loan so plz refund my 699 rupees amount plz this is my registred mobile number [protected]

Regurd
Umadevi H

Dear sir /mam,

        I had made two sucessive payments of both involving ₹600 towards the examination fee of IAT 2022 CBRE of DSE Odisha on 27/01/2022. I got payment failed mail for both in which the refund time was given 5-7 working days. However, still i have not got my refund amount for both transactions.Â

So, i request you to consider my issue and do the needful at the earliest.

I'm sharing details of my transactionsÂ

Name- AKASH KUMAR SAHU

MERCHANT NAME- DSE ODISHAÂ

PAYMENT ID-Â (pay_IomNcfUks1sNzw) and

  (pay_Ion4vGhVNv87Sg)

₹50 not added in dhani wallet but got debited from my bank Account paid to Razorpay but its been 5 days & Razorpay hasn't refunded my ₹500.
Please refund my ₹500.
Please help me!

The company said refund Rs425.98 had been initiated and the refund will appear in account in maximum seven days time from[protected]
refund Id rfnd_lg5h6yoF9e7dwz
Payment via Paytm Wallet
the amount is not credited till this day

Money got debited but didn't RazorPay is telling payment failed.

Dear team,

My merchant id is FTmuvu0bQpKE6p : your team is not releasing my fund . it has been more than 1 month. I have sent many mails but still not released my fund. its Very irritating. When will you update please take action and release my fund as soon as possible I have already complaints many times . My ticket no is 4358870

regards
balbir singh

I am Manish Kumar and razorpay merchant I'd is IVDAAibZ0Nntj I take. Merchant account from razorpay it's 100%approved . Now my customer paid 3750/-and another customer paid 10499/- and both amount is on hold and showing. It on review. I am talking with support team razorpay from last 25vdays, always told it will be resolved within 24 hors. I have sent all required documents whatever is asked by razorpay support team, like Gst Invoice, bill invoice, customer service setisfaction, card holder, services setisfaction mail etc

Merchant did scam but razorpay not provide refund after chargeback raise plese help
Payment ID: pay_IQDRNK1g3NkDDt
Payment amount: ₹5, 000.00
Payment date: 26th Nov, 2021

Payment ID: pay_IQDmjQIduqeU9L
Payment amount: ₹10, 000.00
Payment date: 26th Nov, 2021

Payment ID: pay_IQERfpZ5qzghqA
Payment amount: ₹10, 000.00
Payment date: 26th Nov, 2021

Payment ID: pay_IQEzQAaTEiYKlF
Payment amount: ₹5, 000.00
Payment date: 26th Nov, 2021

Payment ID: pay_IQExlUgHCVsVLz
Payment amount: ₹10, 000.00
Payment date: 26th Nov, 2021

This is regarding a transaction that i did with Rajkamal Prakashan on 21st Jan 2022 with Payment id pay_ImSXTfxKAyfYWb
I got a mail from razorpay stating that the payment failed.My money got deducted and i have not yet received the amount.The tracking status of refund is stagnant and i also mailed on [protected]@razorpay.com but got no reply.

Money was debited on 17th January 2022, but not credited to Receiver account.
I want my money back. Otherwise I will file case against Razorpay on RBI

Money debited from my account was on 17th Jan 2022 till not credited to Receiver account.
I want my money back.
Otherwise I'll file a case against Razorpay

Hi. This is Dhanesh kumar from kanchipuram, tamilnadu.

I made payment of ₹500 on 29/01/2022 through my debit card & razorpay gateway to national pension system trust for registration.

The amount got debited from my account but the merchant (national pension system trust) hasn't received the payment.

I need this payment issue to be resolved quickly to enable my registration.

Also...

Dear Razor Pay,

To,
The Razor Pay

Subject : Payment not received sent through UPI
Respected Sir,

This is to bring in your kind notice that I have made a payment against Integral University student semester fee on dt. 1-10-21 amount 13, 307.85.

But due to some technical error in your payment gateway. It failed . I got the mail from university that payment has been failed. Screenshot and copy of mail is attached. ( Email id [protected]@gmail.com, Mobile No. [protected] at the time o[censored]PI Payment )
I immediately informed to the study center ( Mr. Ashok Azad) regarding the same and sent him all the proof. Also I talked to my bank HDFC regarding the same against the reference number [protected], ( From HDFC BANK), They told me that Amount has been transferred in ACCOUNT NUMBER : Account No.: [protected], IFSC :PYTM0123456
Please confirm the account holder name for further action.

Please clear the status of the Payment.
UPI-RAZORPAY SOFTWARE PR-RAZOR.[protected]@SBI-SBIN[protected]-INTEGRALUNIVERSITY, Ref.NO. [protected], ( From HDFC BANK)
Payment Id : pay_I41ovQXuGsF8pS :Attempted On 1st Oct, 2021 ( Screenshot attached)
Payment via UPI (From UPI Gateway)

Note : Whenever i try to raise a ticket from your support section it showing every time that there is a internet problem. screenshot is attached. Please clear the issue and update the status of the payment. Please reverse the amount as soon as possible.

Thanks & Regards,

Amit Kushwaha
[protected]

To,
The Razor Pay

Subject : Payment not received sent through UPI
Respected Sir,

This is to bring in your kind notice that I have made a payment against Integral University student semester fee on dt. 1-10-21 amount 13, 307.85.

But due to some technical error in your payment gateway. It failed . I got the mail from university that payment has been failed. Screenshot and copy of mail is attached. ( Email id [protected]@gmail.com, Mobile No. [protected] at the time o[censored]PI Payment )
I immediately informed to the study center ( Mr. Ashok Azad) regarding the same and sent him all the proof. Also I talked to my bank HDFC regarding the same against the reference number [protected], ( From HDFC BANK), They told me that Amount has been transferred in ACCOUNT NUMBER : Account No.: [protected], IFSC :PYTM0123456
Please confirm the account holder name for further action.

Please clear the status of the Payment.
UPI-RAZORPAY SOFTWARE PR-RAZOR.[protected]@SBI-SBIN[protected]-INTEGRALUNIVERSITY, Ref.NO. [protected], ( From HDFC BANK)
Payment Id : pay_I41ovQXuGsF8pS :Attempted On 1st Oct, 2021 ( Screenshot attached)
Payment via UPI (From UPI Gateway)

Thanks & Regards,

Tushar Bhardwaj

Dear Sir / Ma'am,
I was booking tickets from Rewa to Bhopal Dtd 26.12.2021, payment deducted from my account but the ticket did not book. Transition Ref No. (1) [protected] Amount Rs 477.79, (2) [protected] Rs. 477.79.
i am checking the refund status.last one month continue show (We are awaiting confirmation on the status of your payment from our Banking partners.) till date now not refund my money.
Kindly check and refund my amount as as earliest.

Dear Sir/Ma'am,

This is with regard to the payment made by me using the Phonepe UPI Mode amounting Rs.7, 500/- dated 04/01/2022.

The Payment was made at https://air1ca.com/ the payment was unsuccessful and I got an email from the Payment Gateway Razorpay regarding the refund of the said payment. Till today I have not received the payment to my HDFC Bank Account.

Since then I have contacted Phonepe, Razorpay, HDFC Bank and the Merchant. No solution is provided to me till the date.

After getting clarification from Merchant, that they have not received the said amount in their account and the refund details from the Payment Gateway Razorpay. I have again contacted my HDFC Bank both on Telephone and personally visiting the HDFC Bank Branch. Today I have again submitted a Handwritten Application regarding the Disputed transaction and submitted the information along with the refund details received from the Payment Gateway Razorpay, which are as follows:

"The refund is processed from our end on 4th Jan, 2022.

Payment ID: pay_IfZrr8OYYyunvc
Refund ID: rfnd_IfaYzRDIbxDWkn
Amount : ₹7, 500.00

Dear Sir/Ma'am,

This is with regard to the payment made by me using the Phonepe UPI Mode amounting Rs.7, 500/- dated 04/01/2022.

The Payment was made at https://air1ca.com/ the payment was unsuccessful and I got an email from the Payment Gateway Razorpay regarding the refund of the said payment. Till today I have not received the payment to my HDFC Bank Account.

Since then I have contacted Phonepe, Razorpay, HDFC Bank and the Merchant. No solution is provided to me till the date.

After getting clarification from Merchant, that they have not received the said amount in their account and the refund details from the Payment Gateway Razorpay. I have again contacted my HDFC Bank both on Telephone and personally visiting the HDFC Bank Branch. Today I have again submitted a Handwritten Application regarding the Disputed transaction and submitted the information along with the refund details received from the Payment Gateway Razorpay, which are as follows:

"The refund is processed from our end on 4th Jan, 2022.

Payment ID: pay_IfZrr8OYYyunvc
Refund ID: rfnd_IfaYzRDIbxDWkn
Amount : ₹7, 500.00

PAYMENT NOT CREDITED YET.