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Razorpay Complaints & Reviews

razorpay.com
2.8
Updated: Apr 4, 2026
Complaints 3556
Resolved
1904
Unresolved
1652
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Razorpay reviews & complaints page 21

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S
Sunitadevi72
from Zirakpur, Punjab
Jan 2, 2022
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Four transaction from made through razorpay from my account of sbi please rectified
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    B
    Bibrata
    from Bongaigaon, Assam
    Jan 1, 2022
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    Hello sir,
    My name is Bibrata Das.On 8th December 2021 at 3:11 pm.I was paying 4th instalment of Reimalie Academy Bongaigaon Rs 21630 through Razorpay by using Debit card.My transation Id is[protected].But Razorpay does not send the money to the Reimalie Academy Bongaigaon rather than it was send money to the zomate and amount is showing 242 which is fake..I have bank statement and enough evidence that i was send to Reimalie Academy amount 21630..please help me sir and resolve my problem as soon as possible
    Razorpay customer support has been notified about the posted complaint.
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      A
      anoop1409
      Dec 31, 2021
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      Do you guys even care about the technical issues you have in the platform?

      My ticket id - #4523001
      Its been already three days that your infrastructure has been unable to allow my customers to opt for a subscription service.

      Who is going to bear the loss incurred?
      Moreover, the support people at your end are just useless. They always have one simple reply:

      "I sincerely apologize for the delay in resolving your concern. I have personally escalated this to my senior to have it resolved for you. We regret for the inconvenience."

      Pity that such a big Indian brand in the fintech domain has such a poor merchant experience and support team.
      Razorpay customer support has been notified about the posted complaint.
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        D
        Dhrey@2715
        Dec 30, 2021
        Resolved
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        Resolved

        Address: Bengluru, Karnataka

        I paid 579+229=808rs from my account to UPI ID: [protected]@mairtel.
        paid at 07:27 AM, 30DEC 2021
        UPI Ref no[protected]
        Jan 4, 2022
        Complaint marked as Resolved 
        Email [email protected] Mo. No-7575806088
        Razorpay customer support has been notified about the posted complaint.
        Dec 30, 2021
        Updated by Dhrey@2715         i want to refund my amount
        plz reply me by email [protected]@gmail.com
        Jan 04, 2022
        Updated by Dhrey@2715         Plz solve my complaints,
        View replies
        i paid rupees 399 from my google pay at 11:36 am date 6 january 2022.
        maine my ravi print portal pe recharge karwaya tha retailer wala 399...
        lekin hua nahi or mere account se rupee bhi chalege gaye
        please solve my problem as soon as possible
        Reply
        please sir return my amount of rupees 399...
        Reply
        sir please return my money in my account
        raviprint.xyz par registration ke liye recharge kiya tha 399 ka lekin hua nahi or amount bhi cut gaya mere account se
        Reply
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          P
          Pradeepgarg27
          from Gurgaon, Haryana
          Dec 30, 2021
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          Dear Sir,
          Razorpay is promoting the fraudulent transactions with the help of its app. Some persons had done the fraudulent transactions of rs. 20000 and 7000 to my bank account and transferred the money into Rozerpay. There is no system in Rozerpay to file complaint against such fraud transactions, which proves that this app had been created to promote fraud transactions and cheat the Indian public.
          If you have any query, pld feel free to call me, I have all the evidence to support the above.
          Regards,
          Pradeep Garg
          Razorpay customer support has been notified about the posted complaint.
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            P
            Pradeepgarg27
            from Gurgaon, Haryana
            Dec 29, 2021
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            Sir,
            Recently someone done the fraudulent transactions with me and withdrawn Rs. 27000/- from my Bank account and transferred the same to Razorpay. there is no system of reporting of such fraud transactions.
            it seems that Razorpay had been created to promote the fraudulent transactions.

            Regards,

            Pradeep Garg
            Razorpay customer support has been notified about the posted complaint.
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              P
              pratik pardeshi
              Dec 27, 2021
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              I got a link to the downpayment of my mobile booking through Vijay sales. payment got deducted but order ID was not created. The merchant (Vijay sales) has not received payment but it shows a successful transaction. Here is all attachment of my payment details and the device I booked.

              Booking Of Device - 10/12/21
              Razorpay customer support has been notified about the posted complaint.
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                S
                Stephen Naveen
                Dec 26, 2021
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                I made a payment of rupees 22, 500 on the date 10 december 2021 through razorpay but the payment was addressed as fail and both the bank and reciever side was contacted regarding this ...the payment failure happened through razor pay . Kindly address this and issue the refund
                Razorpay customer support has been notified about the posted complaint.
                Dec 26, 2021
                Updated by Stephen Naveen                 I made a payment of rupees 22, 500 on the date 10 december 2021 through razorpay but the payment was addressed as fail and both the bank and reciever side was contacted regarding this ...the payment failure happened through razor pay . Kindly address this and issue the refund

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                  T
                  TAUFIK Bhojani
                  Dec 26, 2021
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                  Address: 191 GARIB NAWAZ MANZIL HAZAM, WADA POST CHINCHANI, TAL DAHANU

                  Sir my name is Taufik Bhojani Register mobile number [protected]
                  Sir i was pay 6044 Ra of my current loan payment but Rupeeredee not update please cheak Transition ID is UPDATE: INR 6, 044.00 debited from HDFC Bank XX2884 on 25-DEC-21. Info: UPI-FINCFRIENDS PVT LTD-fincfriendspvtltd.[protected]@sbi-SBIN[protected]-RupeeRedee.
                  Today also debited from my account
                  Razorpay customer support has been notified about the posted complaint.
                  Dec 26, 2021
                  Updated by TAUFIK Bhojani                   Please refund one payment from Rupeeredee loan company
                  INR 6049.00 debited to HDFC Bank A/C No XXXXXXXXXX2884 towards MONEYMITRA IT SOLUTIONS PVT LTD / PL_[protected]_T20 with UMRN HDFC[protected]
                  Dec 26, 2021
                  Updated by TAUFIK Bhojani                   Not solve problem u r writing solve problem no call no contact no refund how to solve problem
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                    K
                    K.Govind MENON
                    Dec 25, 2021
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                    Request for refund of Rs.8999/- paid via Razorpay to E STORE, Delhi for the online purchase of a 1st quality (imitation) Rolex watch.
                    The above mentioned has supplied a very poor quality product that does not even maintain proper time and the Strap/Outer Dial are badly constructed and fail.
                    I forward some pictures of the product.
                    Govind Menon
                    [protected]
                    Kochi
                    Razorpay customer support has been notified about the posted complaint.
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                      G
                      Gaurav_arora17
                      from New Delhi, Delhi
                      Dec 24, 2021
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                      I gaurav arora has made the payment to bses of ₹ 15500 regarding my CA number[protected], but the payment has not been received by bses till now, also there is no one to help me out from razorpay regarding my payment !!
                      Razorpay customer support has been notified about the posted complaint.
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                        A
                        Alok59
                        Dec 22, 2021
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                        Payment made to fraud party

                        Address: 27, Shenoy Bldg, 1927, Ganapatrao Kadam Marg, Lower Parel, Mumbai 400013
                        Website: allseason.in

                        I made a UPI payment of ₹299 to allseason.in through payment gateway Razorpay on 17.12.2021 towards purchase of wallnuts.

                        I received a payment confirmation from Razorpay stating that payment has been made successfully to sweetspot.in on 17.12.2021 vide payment Id pay_IYUdW1Ek3970aG.
                        I also received an order confirmation mail from allseason.in against order No. 1079.

                        There is no further progress in...
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                        T
                        The Saving Store
                        Dec 22, 2021
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                        Address: Agra
                        Website: Razorpay

                        They send me this mail and holds my money not given any resan hold my money without any updates
                        Based on this, we unfortunately would need to terminate your account, effective immediately with a hold on the funds that have not yet settled for a chargeback period of 120 days as mandated by compliance.
                        Razorpay customer support has been notified about the posted complaint.
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                          R
                          Rachel geller
                          Dec 19, 2021
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                          Ordered goods from an online website called simplee fashion (simpleeindia) for Rs. 1199 on November 13, 6.09 pm. Payment was completed by Razor pay. The seller stopped responding to texts after the payment was completed. The promised date for delivery of products was 15 December 2021, but the goods have not been delivered till now. The seller is not responding to any texts and the website is not opening any more.
                          Razorpay customer support has been notified about the posted complaint.
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                            R
                            Rachel geller
                            Dec 19, 2021
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                            Ordered goods from an online website called simplee fashion (simpleeindia) for Rs. 1199 on November 13, 6.09 pm. Payment was completed by Razor pay. Payment was conducted through Google pay. The seller stopped responding to texts after the payment was completed. The promised date for delivery of products was 15 December 2021, but the goods have not been delivered till now. The seller is not responding to any texts and the website is not opening any more.
                            Razorpay customer support has been notified about the posted complaint.
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                              C
                              Call me on 7439603809
                              Dec 18, 2021
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                              Address: Indian

                              O and I who have
                              Razorpay customer support has been notified about the posted complaint.
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                                P
                                Prince mehta.
                                Dec 17, 2021
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                                Address: D18/6 old gobind pura
                                Website: Goggle

                                My payment is not refunding . Cradet card . 6 month above. And my contact no is [protected]
                                Razorpay customer support has been notified about the posted complaint.
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                                  P
                                  PrerakSingh20
                                  Dec 16, 2021
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                                  Resolved

                                  I placed an order of 30, 000 rs on a Bombay based website Mainstreet Marketplace on the 7th of December and because of the unavailability of the item, my order was cancelled and a refund was initiated the very next day. It’s been 10 + days now and I haven’t received the refund. I have contacted the merchant as well as my bank and according to both of them, the payment has been stuck with the payment gateway which is razorpay since then. It’s been days and I haven’t received any kind of help from razorpay’s side besides a few automated emails. The refund status only says ‘Processed’ and that’s it. I request a quick refund as its a hefty amount.
                                  Dec 19, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
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                                  Mere bhi same he problem hai 12 days ho gye abhi tak refund nhi mila razorpay is worst payment gateway ever
                                  Reply
                                  I think they are making interest on our money we can think ourself if they only anyone's money for only 1 day they how many users are using razorpay so how much interest they are getting shame on you razorpay.
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                                  Apko refund kaise mila muje to abhi tak nhi mila hai
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                                    P
                                    Prachi97
                                    Dec 13, 2021
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                                    Resolved

                                    Hi, today I made contribution to my NPS account through Razorpay netbanking the amount got debited from my IDBI account but transaction failed and no receipt is generated from NPS as the money is stuck in the payment gateway.
                                    Kindly help to resolve the issue asap and by when money will be transferred back to my account.
                                    Dec 16, 2021
                                    Complaint marked as Resolved 
                                    Amount got reflected.
                                    Razorpay customer support has been notified about the posted complaint.
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                                      A
                                      Aakash bagri
                                      from Panipat, Haryana
                                      Dec 12, 2021
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                                      Website: Razorpay.com

                                      I took the course, the money was debited from my account, I did not get the service course name trading domination payment id pay_IWRiuO8t9cMkVA
                                      Razorpay customer support has been notified about the posted complaint.
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