Razorpay Complaints & Reviews

They send me this mail and holds my money not given any resan hold my money without any updates
Based on this, we unfortunately would need to terminate your account, effective immediately with a hold on the funds that have not yet settled for a chargeback period of 120 days as mandated by compliance....

Ordered goods from an online website called simplee fashion (simpleeindia) for Rs. 1199 on November 13, 6.09 pm. Payment was completed by Razor pay. The seller stopped responding to texts after the payment was completed. The promised date for delivery of products was 15 December 2021, but the goods have not been delivered till now. The seller is not responding to any texts and the website is not opening any more....

Ordered goods from an online website called simplee fashion (simpleeindia) for Rs. 1199 on November 13, 6.09 pm. Payment was completed by Razor pay. Payment was conducted through Google pay. The seller stopped responding to texts after the payment was completed. The promised date for delivery of products was 15 December 2021, but the goods have not been delivered till now. The seller is not responding to any texts and the website is not opening...

O and I who have...

My payment is not refunding . Cradet card . 6 month above. And my contact no is [protected]...

I placed an order of 30, 000 rs on a Bombay based website Mainstreet Marketplace on the 7th of December and because of the unavailability of the item, my order was cancelled and a refund was initiated the very next day. It’s been 10 + days now and I haven’t received the refund. I have contacted the merchant as well as my bank and according to both of them, the payment has been stuck with the payment gateway which is razorpay since then....

Hi, today I made contribution to my NPS account through Razorpay netbanking the amount got debited from my IDBI account but transaction failed and no receipt is generated from NPS as the money is stuck in the payment gateway.
Kindly help to resolve the issue asap and by when money will be transferred back to my account....

I took the course, the money was debited from my account, I did not get the service course name trading domination payment id pay_IWRiuO8t9cMkVA...

Dear All,
I'm here to explore the issue after many discussions and mails with Razorpay Team. Let me explain the issue clearly and in detail, let me know still if it is not clear.

We have been using Cred Pay through Razorpay Payment Gateway on our website. Most of our clients are preferring to pay through Cred Pay using their Cred Coins and Credit Card. Let me give you real example which happened in our case.
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I have ordered for online service but the merchant was unable to provide the service and they honestly proceeded the refund but in between there was razorpay and more than 10 days over they are not sending my money in my bank account i have also confirmed from my bank and they said that payment not came yet but razorpay is telling lie that the refund is processed and it may take more 11 days to reflect in your account. I urgently need money...

Hello Sir/Medam
While booking tickets through irctc, chose option of googlepay for transaction, the payment was done via razorpay and the money got deducted but the tickets were not booked.
When tried contacting customer service of razorpay there was no response.
If transactions can't be done via razorpay on irctc it should be removed from there as a payment gateway.
This is Ravula Vamshi I booked train ticket...

Hello Sir/Medam
While booking tickets through irctc, chose option of googlepay for transaction, the payment was done via razorpay and the money got deducted but the tickets were not booked.
When tried contacting customer service of razorpay there was no response.
If transactions can't be done via razorpay on irctc it should be removed from there as a payment gateway.
This is Ravula Vamshi I booked train ticket...

1. I Maj Gen SK Bhandari is a customer of SBI since long bearing DSP Saving Account No – [protected], Branch – Model Town Delhi.

2. In the process of purchasing Car from the Canteen Stores Department (CSD), I was supposed to deposit Rs 12, 00, 328/- in the Account held by CSD.

3. As the amount was more than ten lakhs and registration / addition of beneficiary followed by activation for NEFT transfer takes...

Whoever it may concern,

I am writing this complaint so people can understand how bad their customer support is so they can choose an alternate for PG or Payout needs.

I use both payment gateway and payouts from razorpay and provide them near to 30 crores of business a month.

Whenever I have a technical issue or any kind of query regarding their portal being down or transactions not going through,...

Sir I purchased a top up in free fire game and I didn't get the rewards so I want to request you to kindly refund my money .

Thank you...

A payment of ₹199/- was transacted through you to Riyana shop on Nov 8th 2021, but unfortunately your said so company who used your link to get the payment has not till date shipped the order.
I had sent 3 emails to them but with no response.
Kindly check this client of yours, as they seem to be a fraudier using you as an medium to fool the customers and getting payment.
The UPI transaction id is[protected] done...

I have created a razorpay id to accept online payments. After creating id I accept a payment by my customer but due to some reason I had to refund the amount to my customer. But now razorpay sent me mail that "your account is on hold". This is really dicusting. I want my money.
Name. TEJPAL SONI.
Merchant id. IRrtnyAARWu4rK
Payment id. pay_ISCVXWzH1NZzwJ...

With difficulty made payments to Mukthi Bangalore for Pushpayagam 11/11/2021, posted from my account 11/12/2021.
2 payments for $111.00 USD were made. I requested 1 be returned. I later decided to leave both payments in place & notified the organizer.

Was later emailed from the organizer of Pushpayagam that Razorpay is requesting the refund. I am not able to put in a note via Razorpay.com/support to cancel the refund...

I booked a ticket on 4 December 2021 with reference number [protected] amount of 678.60 rupees
I did this transaction with Google pay reference number CICAgOCencaLYq
Upi transaction ID of[protected]...

Money has been debited from my account and I have not received any services or refund
note-merchant create a fake shoping website and doing fraud
Plese Initiate refund
Payment Id -pay_IQDRNK1g3NkDDt amount -5000
Payment Id-pay_IQDmjQIduqeU9L amount -10000
Payment Id-pay_IQERfpZ5qzghqA amount-10000
Payment Id-pay_IQEzQAaTEiYKlF amount -5000
Payment Id-pay_IQExlUgHCVsVLz amount 10000...