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Razorpay Complaints & Reviews

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Last updated Mar 29, 2024
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Razorpay reviews & complaints page 19

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K
Kantilal Chandre
Jan 19, 2022
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Payment not deposited

Translation id
T2201061311176809346779

Payment done on 6 Jan
But not getting deposited...
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A
A Freelancer
Jan 19, 2022
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Fraud Company

They don't understand value of customer. Just responding same content copy/paste. They are running advertisement payment gateway for the freelancer but when freelancer is signup they are not ready to proceed further suspended account without any intimation. Now if you are asking for settlement of amount so they are holding for 120 days and if you will ask refund the amount to customer account by using same payment method so they are also...
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Omkar5224
from Satara, Maharashtra
Jan 18, 2022
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Regarding airtel recharge

Address:At post virmade tal wai dist Satara, at post virmade

Payment deducted from account but benifits not reflected please resolve my issue amount transferred to Razorpayairtel...
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Website:razorpay.com/docs/route/refund

Hi,
Since i'm chasing for my own money from 6th Jan 2022. I tried to pay the Dhani one freedom card due from their Dhani app of 2450 Rs on 6th January but seems payment has failed. So i though it will be either credited to Razorpay or it will come back to my ICICI bank account. But several days pass. I'm getting calls from Dhani that payment was not updated due to failed payment. So i started to take followup with Razorpay and bank....
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P
pratikchudasama
Jan 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but ticket not issued

Date 16/12/2021 i try to purchase aa flight ticket from yatra app. The amount is 37190rs. But unfortunately amount deducted but transaction failed. After i call yatra customer care. He told me because of Transaction failed the amount is not received in yatra. This transaction is in razorpay gateway please rafund my amount razorpay.my transaction id is C97544201 please call me back for more information....
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S
saurabh3671
from Sahawar, Uttar Pradesh
Jan 14, 2022
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Settlement pending for long time

Address:Near Panchayati Kua, Bada Bazaar, Sahawar, District-Kasganj, State- Uttar Pradesh.

I, Mr. Saurabh Verma running a jewellery firm SAURABH GAURAV JEWELLERS AND BANKERS at the permanent address Near Panchayati Kua, Bada Bazaar, Sahawar, District-Kasganj, State- Uttar Pradesh. I successfully captured two payments via your platform Razorpay, one is for Rs 25400 and the second is for Rs 50000 on the respective dates 15 April 2021, 03 September 2021.But still i'm waiting for the amount to get credited, I contacted you earlier...
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A
abhihawk319
Jan 13, 2022
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IRCTC ticket not booked but amount deducted

I paid for a train ticket at IRCTC website using razorpay via gpay. Money was deducted but train ticket is not booked. Any refund option or warnings are not there.
The UPI transaction ID is[protected]
The amount is ₹221.80
What should I do?
(I have attached both of the screenshots of IRCTC booking and gpay)...
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B
BEST OF BALA
Jan 13, 2022
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Rfeund the debited Amount Rs 513

Address:Seelanaickenpatty, 283

I'm dhani app to paid 513 rupees on razorpay via payment amount debited on phonepe app the date of 04/01/2022 transaction id T2201051623236482827038 and utr :[protected]...
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N
nana rhutso
Jan 13, 2022
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Payment debited but not credited

I made a payment to razorpay but the amount was not credited...
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N
nafihpp
from Ottappalam, Kerala
Jan 13, 2022
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Refund issue

Refund id : rfnd_IgLyKQGof8rb6A

Refund not been credited, It's been more than days and these people doesn't even reply properly.

I want my money back...
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S
Sakir12345
Jan 13, 2022
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Recharge problem

I had recharged an amount of 239 in airte number from my airtel app but the recharge was not successful though my money has been debited.my UPI reference number is[protected]...
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M
Manish01989
from Ajmer, Rajasthan
Jan 12, 2022
Jan 12, 2022
This thread was updated on Jan 12, 2022
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Payment refund

Address:Ajmer

4607714). You can view your ticket by visiting https://razorpay-ind.freshdesk.com/helpdesk/tickets/4607714
You can also reply to this email to add your comment.
Ticket comment
Pramod Hremagalore Arun –

Hi.

We are glad to inform you that a refund has been created successfully, it may take 7-10 business days for the credit to reflect in your bank/wallet account.

Here are your...
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R
ramkumarsmarter
from Madurai, Tamil Nadu
Jan 11, 2022
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I didn't acknowledge anything I didn't even contacted them

Address:1-1-106w4 bharathiyar nagar 2nd street peraiyur Madurai 625703

Hi please note that I have received below message but I didn’t do anything from my end I have confirmed from my personal banker she don’t know anything about it

Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to Razorpay software pvt ltd with value Rs. 10000.00 and frequency ADHO is received today for processing.

If you have any concerns please reach out to me below details
Ramkumar...
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P
Pooran Mal Swami
from Jaipur, Rajasthan
Jan 11, 2022
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Payment Refund

Address:44 Daulatpura Manda Bhinda Teshil chomu District jaipur

I have done my dhani one freedom card payment with razorpay Rs 770 but this payment was not deposit in my account so my payment Refund in my account immediately
Thanks...
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S
Shreyapourush
from New delhi, Delhi
Jan 10, 2022
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Refund

Refund id - rfnd_IdahfeHMkWc9o5
Merchant is unresponsive, haven’t got the refund and bank says they can’t do anything becayse RRN Not provided.
What a bunch of scammers!!!...
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U
Ugidxb
Jan 10, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
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Settlement not done even after 120 days of account rejection

My account was rejected on 6th Sep 2021 and i was told my funds will be on hold for 120 days for any chargeback if any. It's now more than 120 days. Pls revert when my hold funds will be released to my bank account. Contact Number: [protected]...
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V
Vasis Studio
Jan 10, 2022
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Razor pay cheating scam

Address:Bangalore

We got an account approved to receive money from our clients. In the beginning worked fine then they stopped to transfer the payments, asked for more documents what we gave them. After that they rejected our documents and our balance disappeared. How is that possible? Very low class company, stealing and cheating in the daylight.

Please help....
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A
AjayDhakarey
from Shamli, Uttar Pradesh
Jan 7, 2022
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Payment not release

My client proceeded payment But Razorpay not release amount in my account.
When I did chat with Razorpay's employee then He/ She did time only for wait
I did chat daily again and again
but No solution form Razorpay side

I think Razorpay is a fraud and cheater company
because It cheat with client
take amount by link but not release in client account....
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N
Nilesh Vishe
from Shahapur, Maharashtra
Jan 7, 2022
Jan 10, 2022
This thread was updated on Jan 10, 2022
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Refund the amount.

Hi,
I was watching video regarding Sensibull application on Abhishek Kar YouTube channel.
I found its a really good application which I can use for trading and hence I opt 2999/- membership (3 months plan with one month extra) and paid via razorpay link which was provided there. on 04 Jan 2022.
Two- three days before my payments were declined but finally its gone through on 04 Jan 2022.
Payment was deducted from...
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On Thursday 5th January, i tried to make a contribution of Rs 50, 059 into my NPS account through Razorpay gateway. The amount got deducted from my bank account, but the Razorpay showed an transaction failed and the amount was not added to the NPS account. So, now the amount is debited from my bank account but not credited to NPS account. Please see attached screenshot. Kindly help process the refund at the earliest....
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