Submit a Complaint
Claimed

Razorpay Complaints & Reviews

razorpay.com
2.8
Last updated Mar 29, 2024
Complaints 3544
Resolved
1903
Unresolved
1641
Good news! We have a good connection with the company and they're good at resolving user complaints.
Quick Links
Statistics
Share
Contacts
Complaints

File a complaint to Razorpay

Having problems with Razorpay?

File a complaint and get it resolved by Razorpay customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Razorpay
Customer Service Contacts

Razorpay Phone Numbers

Toll free
1800 123 1272
642
392
View all Razorpay contacts

Razorpay Website


Razorpay Head Office Address

Ground & 1st Floor, SJR Cyber, Laskar Hosur Road
Bengaluru
Bangalore District
Karnataka
India
560030

Railways
Razorpay
Complaints

Complaints recently resolved by Razorpay customer care

View all complaints

Most useful Razorpay reviews

Featured Razorpay consumer stories

Razorpay reviews & complaints page 22

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Romain Rajan
Nov 26, 2021
Report
Copy

Not received my refund

Website:www.razorpay.com

A refund was initiated by crossbeats to me as refund but it is blocked by razorpay and no satisfactory reason has been given by razor pay

I have attached the receipt slip sent to me by crossbeats which clearly indicates that money is blocked by razorpay...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hari om 12
from Delhi, Delhi
Nov 23, 2021
Report
Copy

Refund

Address:60 61 gali no 3 Sarita vihar Delhi 110076

I didn't get the money . Got only 10223, And payment was 67890 + 5, 785. Total amount is 73, 675. And amount is settled -63, 447...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
L
Lakshman rachapudi
from Guntur, Andhra Pradesh
Nov 22, 2021
Report
Copy

Fraud companies are selling products charging money using razorpay but not delivering anything

Website:Razorpay

Why are fraud companies on razorpay? Why are they not verified?
Razorpay takes benefits but will not take responsibility?
Payment ID: pay_I3KcisYuV02HIR
Payment amount: ₹1, 999.00
Payment date: 29th Sep, 2021
We did mot get refund to our bank account
They will call us and ask to enter bank details in screen shared. How can we trust
Payment regulators should take responsibility . Who can consumers...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
N
narendra.bsp
from Bilaspur, Uttar Pradesh
Nov 20, 2021
Report
Copy

IRCTC Transaction ERROR

I have made an online payment of INR 1682.55 using net banking towards RAZORPAY from your Account XXXXXXXXX860 on Nov 20, 2021 at 09:20 hours. The Transaction ID is [protected]. This was shown as Transaction Error in IRCTC and my account has already debited.

Please let me know the refund status as it's not showing anything at IRCTC site....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suman641
from Chakdaha, West Bengal
Nov 18, 2021
Report
Copy

Settlement was stopped

Address:995-k.b.m. Po+ps- chakdaha , dis - nadia

My settlement was totally off
No customer care service
No email support aftar two days...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KANG : The Conqueror
Nov 18, 2021
Report
Copy

Didn't get my REFUND yet...

Address:G-474, Gulmohar Eatate, Povket-C, Pi-1
Website:consumercomplaints.in

Hey... I didn't get my refund of Rupees 224.50 of the order which I cancelled on 1st November 2021 on JIO MART. The RRN Number provided by the JIO MART Helpline is[protected]. The contact number is [protected]. It has been 18 days and still I didn't received my order. Please make the refund as soon as possible.

Thanks & Regards
Tanishq Dubey...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
Geetha HarishKumar
from Malur, Karnataka
Nov 16, 2021
Report
Copy

Issue with refund my amount

Address:SJR Cyber Laskar, Hosur Rd, Adugodi, Bengaluru, Karnataka 560030

I have made some order worth Rs: 42, 604 from ASHA AGROCOMM Pvt ltd through RAZORPAY. By the time I got some error after some time the amount got deducted. So merchant saying that they are already refunded my amount. But It's been more a month. Still it is not refunded. Please take necessary action on this.

Paid date: 30.09.2021
Dispute date: 05.10.201

But today 16.11.2021 still not received....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HSs1117663737
Nov 16, 2021
Report
Copy

Payment stuck at razorpay dashboard

I have mistakenly made a payment through test mode of razorpay, mid G364p2RDD2NqAm, payment id pay_Hke2ZiLQgTRN13, throygh mail id [protected]@gmail.com.


Amount us not credited into my account and is also not sent bavk to source. Request you to please send it back to the source only.


Please let me know if anything else is required and do the needful on urgent basis....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
navneet narwal
Nov 15, 2021
Report
Copy

Fee deducted but not shown in re registration form

Address:H NO. 612 sector8 jind, haryana

Hii
I submitted my re registration form, the fee has been deducted but in my profile it is shown that there is no fee deducted and there is no history of fee deduction. Kindly update my fee details in profile or kindly return my money....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
navneet narwal
Nov 15, 2021
Report
Copy

Fee deducted but not shown in form

Address:H.NO. 612 sector 8 jind

I re register my MA history 2nd year. I paid fee but in my form it shows that there is no fee paid. Kindly help me to submit my fee or return my money....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lakshman rachapudi
from Guntur, Andhra Pradesh
Nov 13, 2021
Nov 15, 2021
This thread was updated on Nov 15, 2021
Report
Copy

Paid money, product not received.merchant website is missing .reporting merchant fraud. Want refund

Payment ID: pay_I3KcisYuV02HIR
Payment amount: ₹1, 999.00
Payment date: 29th Sep, 2021
With email id [protected]@gmail.com
Fraudulent merchant on razorpay
We received a mail from razorpay to request bank. We did. Bank says razorpay should initiate the refund. Please help. No point of contact to even talk to at razorpay...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Ssurvi
Nov 11, 2021
Nov 15, 2021
This thread was updated on Nov 15, 2021
Report
Copy

IRCTC payment using Razorpay failed | money deducted but refund not received

I booked my tickets from irctc and paid through google pay my money was deducted but booking was failed
Kindly look into it......
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Q
qualpro
Nov 8, 2021
Report
Copy

Non -receipt of order confirmation on Keruva Cloth shop

Address:G KousalyaC 3021,Brigade Meadows,Kanakapura Rod, Bangalore 560082Mobile: 9480696622/91088283690

Ref:INB/[protected]/RAZO SOFTWARE PVT LTD

I paid INR 599/- online on Oct 30, 2021 for purchase of a Churidhar top payable to Karuv Cloth shop.
Repeated complaints to them have no response.
I guess you have not credited the amount to them.

Please check and confirm the status...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bharathcl cl
Nov 3, 2021
Report
Copy

Wimigo online fraud happened

Website:Wimigo.in

I have ordered the bicycle from wimigo website on[protected].later I got to know that it was fraud website .the below is transaction details please do the needful.
HDFC Bank: Rs 1999.00 debited from a/c **3090 on 02-11-21 to VPA razorpay@icici(UPI Ref No[protected]. Not you? Call on [protected] to report...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Sudheendra Raghavendra
Nov 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IRCTC payment using Razorpay failed | money deducted but refund not received

IRCTC payment using Razorpay failed | money deducted but refund not received

IRCTC TRansaction ID [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sriviveka s
Nov 1, 2021
Report
Copy

Payment debited but not received by merchant.

I paid to naturefoodyforurskin yesterday and payment was debited from my account but my order was failed and also the naturefoodyforurskin team haven't received my amount...please refund my money or confirm my order....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Narendhiran Pugazhendhi
Oct 31, 2021
Report
Copy

Money deducted but ticket didn't book

I paid money for booking tickets using google pay and it took money from my account but that didnt refect in irctc that is it didnt book tickets...I need a refund...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Narendhiran Pugazhendhi
Oct 31, 2021
Report
Copy

Money deducted but ticket didn't book

My money was deducted from google pay while booking train ticket but my ticket wasn't booked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddharth Chakkarwar
Oct 31, 2021
Report
Copy

Issue in processing refund

I got an email from karagari website regarding refund via razorpay.

Received mail and link for getting refund from rayzorpay.

While processing, it reverts as: issue in processing refund.
Please help out on this....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
म
मनवीर सिंह
Oct 29, 2021
Report
Copy

NACH Mandate of Razorpay software private Ltd

NACH Mandate of Razorpay software private ltd is installed in my Paytm payment bank please remove it
Thank You Razorpay software private ltd...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Razorpay related businesses

Southern Railway
1
(776)
Central Road Research Institute
1
(3)
Perfect Train Ticket Advise
1.5
(7)