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Razorpay Complaints & Reviews

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Updated: Apr 4, 2026
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Razorpay reviews & complaints page 4

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S
Sid menon
Apr 9, 2021
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Account under Review / KYC Not been activated

Its been more than 40 days since we registered in Razorpay, Still our account is in review state and our KYC is not been activated. Its pathetic ryt? Very Bad Razorpay. Pls note that if KYC is not activated in next 2 days, will be moving out of Razorpay....
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B
bhuma patel
Mar 12, 2021
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My payment is stuck

I had transferred money through g pay and the id was of razor pay and the money were deducted from my account, gpay person told that money ere not deducted from my account so i just want to confirm that the money is with you or not .
date of incident 4 march 2021
desirable resolution-request refund
last 4 digit of trnsaction id -3023...
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J
J.Kawa
from Powai, Maharashtra
Mar 3, 2021
Mar 5, 2024
This thread was updated on Mar 5, 2024
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FIRC not provided (RBI & FEMA legal Guidelines not followed)

Hello,

Writing to compliant how Razorpay has been operating. Being an Indian company one should be adhering to all rules and regulations. For our international payments we used their payment gateway and they had assured that they do have a mechanism in place as per the rules set by FEMA & RBI for issuing FIRC/ Credit notes.

As per FEMA & RBI act if a company receives Foreign funds, they are suppose to get a...
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B
Belle Chocolate
from Ambattūr, Tamil Nadu
Mar 2, 2021
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Prepaid order, but no delivery.

I ordered an item from the instagram page and paid to razorpay software private limited, but after that i did not receive any tracking details regarding the product and no response to my email as well its been so many days since i ordered and i still did not receive my order....
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V
Vidhyanjali Ahinsa Sondarya Pvt Ltd
from Ahmedabad, Gujarat
Mar 1, 2021
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Payment Settlement & account activation

Website: www.razorpay.com

Dear Sir, We have moved our payment gateway from PayUMoney to Razorpay on 09/01/2021. From then 175 transaction were made on their gateway. About Rs 6.37 lakh against all these transaction were received which they have put on hold from their side due to KYC verification pending. We have supplied all the information asked so far and all the relevant documentation has been submitted. We have raised many tickets to receive their response and...
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K
Krishnas717
Feb 24, 2021
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Ordered Elite Gaming Chair through PB LIFESTYLE.COM.

I had ordered Elite Gaming Chair through PBLIFESTYLE.COM based on Facebook advertisement and payment made through my credit card of Rs. 663.91 and processed and got below message from Yes Bank.

"INR 663.91 has been spent on your YES BANK Credit Card ending with 5863 at RAZ*SENDIMENTRY LITE on[protected] at 06:50:46 am."

Further I came to know that this is fake....
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V
Vijay kalva
from Bengaluru, Karnataka
Feb 4, 2021
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Money refund for sharedBk scam

Hello There I purchased shared bk plan and invested my money Rs 3000(Three thousand rupees) in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The lease period is 90 days, the daily profit is 160 rupees .And didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested...
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M
Maheswari1990
from Bengaluru, Karnataka
Jan 27, 2021
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I have made payment but not received services

Hello There
I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
“from the date of rental bicycle, investors will be provide rental services for the equipment purchased in shared BK. The lease period is 90 days, the daily profit is 6500 rupees and the total profit is 585, 000 Rupees".
However, i haven't received services as promised. i have been cheated and scammed. I invested...
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B
Baglari
Jan 26, 2021
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Payment made through razorpay to sharedbk

Hello!

In the las months I've made two payments of Rs. 3000 to the sharedbk in agreement of receiving Rs.160/day for a total of 90 days for each 3000 I invested. But sharedbk has now closed and did not fulfill their end of the contract. So please if you could kindly check this matter and get me my invested money back, I'll be very grateful....
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R
Ryyan Shariff
Jan 26, 2021
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Scam

Hello Sir, I purchased Shared bk(Sharing Economy) plan and invested my money in that according to Shared Bk agreement. "from the date of 01/01/2021 and 25/01/2021 rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The lease period is 180 days and 90days, the daily profit is 320 rupees and the total profit is more than 27000 Rupeess". and didn't provide me services perfectly as it promised to...
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Razorpay customer care number 9832254574
Jan 26, 2021
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Razorpay contact online number 98322.54574

Address: Mumbai
Website: Www.razor pay.com

Razorpay contact online number 98322.54574...
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Address: Gaya

Hello There
I purchased shared economy plan and invested my money Rs. 9000 in that according to Shared Economy agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared economy . The less period is 90 days, the daily profit is 480 rupees and the total profit is 43200 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed...
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T
Tanuja R
Jan 26, 2021
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I have paid money but I didn't get my money

Hello there,
I purchased shared bk plan and invested my money in that, according to Shared BK agreement.
"From the date of rental bicycle, investors will be provided with rental services for the equipment purchased from Shared BK.I bought totally 5 equipments,
1)Rs 30, 000/-, the lease period is 180 days, the daily income is 1850/- rupees and the total income for 180 days is 3, 33, 000/- rupees.
2)Rs 30, 000/-,...
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R
riteshbgs
Jan 26, 2021
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I have paid payment but I didn't get services

Hello There
I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
“from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 850 rupees and the total profit is 76500 Rupees".
and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway...
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S
Sanjiv pjoshi
Jan 4, 2021
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Report fraud to refund my money back

Last month 15th dec 2020 i have recharged 20000 rupees in omg burse app through razor pay but company should fraud they are run away and not return our cash and they are not given me any service and your company support this omg burse app for payment and Razor pay take my payment on their behalf so you should return my money because this is ur responsibility
So i request you to give my money get back as soon as possible and give my...
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P
Patamsetti Srinivas
from Powai, Maharashtra
Dec 8, 2020
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Paid Rs 299/- to silksy ...

Address: Facebook online, shopyfi platform

Paid Rs 299/- to silksy ... product seller (Facebook )through sbi upi id UPI/dr/[protected]/Razorpay/SBIN/[protected]@colle. Dt 19/09/2020. Please give merchant contact number or mail address as the product not delivered sofar. P. Srinivas, mobile [protected], mail id. [protected]@gmail.com...
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SAI SARVESH Tamil Vazhi Kalvi Short Tricks In Maths
Nov 19, 2020
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Online Transaction Failed for applying Aavin Job Payment

Address: 12A kavarapalayam,Thiruninravur,Chennai-602024.

Sir,
This is karthick from chennai Email id [protected]@gmail.com
On 18 th November we applied for Aavin senior Factory Assistant, We Applied till last session while on payment process on Razorpay gateway transaction failed we arrived SMS in mobile number [protected] debited from bank. It shown as try again try again in that gateway process as we do for 4 times i.e 2 times in Karnataka bank by using debit card amount 250 Rupees...
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S
Super7
Sep 26, 2020
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Settlement on hold because of which Business is going in high loss.

As a part of your financial risk measures my settlement is put on hold and i have lost my business because all my money got stuck with you which you haven't settled in my bank. When i got this mail, immediately i sent all the information they were asking but it's been days and i haven't even received a single reply from them. I tried to call them and no one never picked up call due to Covid-19. I raised a complaint on razorpay website and...
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H
hiren1974
Jul 8, 2020
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Credit card payment issue

I am Hiren Shah, on 2nd July 2020 i was paid my rbl credit card bill through razorpay link but showing something wrong and my Rs.7286.58 was debited from my bank account but not credited in my RBL credit card please solve my issue and refund my money back....
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A
Aosaf Khan
Jun 28, 2020
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need of nodal officer mobile no

Address: Crime branch uttarkashi uttrakhand

Plz send me nodal officer mobile no for updating our case records of a fraud case uttrakhand police crime branch...
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