Razorpay
Razorpay Software Private Limited
Customer satisfaction rating: 43%
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2908
COMPLAINTS
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Razorpay Customer Care

Website:
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Address
Ground & 1st Floor, SJR Cyber, Laskar Hosur Road
Bengaluru
Bangalore District
Karnataka
India - 560030

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
502
down
197

Additional info

Key Executives

Mr. Harshil Mathur
Co-Founder and Chief Executive Officer
Mr. Shashank Kumar
Co-Founder
Mr. Ayush Bansal
Head of Sales & Operations
Mr. Siddharth Dhamija
Chief Growth Officer
Mr. Arif Khan
Chief Innovation Officer


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Customer satisfaction rating
43%
Complaints
2908
Pending
1142
Resolved
939
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Good news! We have a good connection with the company and they're good at resolving user complaints.

Razorpay Complaints & Reviews

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I have paid Rs.249 to Northernanthes, Rampur on[protected] for purchase of a vegitable cutter. But so far the product has not received. Now I could not find out their whereabouts. Please trace out and arrange the refund and help me.
Ramankutty.
May 18, 2021

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    I am reporting fraud on behalf of my father, who is the victim.

    This below transaction has not been done from...
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    Have paid to the website Northernanthes for a Smart Eatch and Headset but after I searched I could not find the website. I did not receive the product. I paid 499 rupees for the same. I have not received the refund for the same. And the phone number mentioned is also not working. I have maild them but the mail also bounced.The number is [protected] and the email id is
    [protected]@razorpay.com
    May 17, 2021

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      Please refund my money
      May 17, 2021

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        I had paid 600 to power bank app
        But not recevied payment
        Plz help payment
        Refund payment
        Refund payment
        May 18, 2021

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        Razorpay customer support has been notified about the posted complaint.
        May 17, 2021
        Updated by Pavan kumar435
        I had paid to 600 power bank app
        But not recevied money

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          Power bank app in i am added money after that the app will closed
          My money not withdraw and my invest 600 also not recevied plz help
          Power bank app
          May 17, 2021

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            Sir i have paid for smart watch through net banking in Northernanthes. i did not get the product till yet . will i get the product or my money back . if i get my ordered product how many days i want to wait for it . please replay .
            May 16, 2021

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              [Resolved]

              My order number :- 3862, which was not yet received. Even not received any order confirmation for the same. Hence I request for the cancellation of my order and refund the amount paid ₹449
              Refund request
              Refund request
              Refund request
              May 18, 2021
              Complaint marked as Resolved 
              Not yet received refund
              May 17, 2021

              Complaint Status

              Razorpay customer support has been notified about the posted complaint.
              Still not received refund
              Will i get my refund Or i have to go for Consumer care...
              I need as soon as possible
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                On 7 april 2021 i do 3 transaction in power bank named app through razorpay payment gateway i also attached a screenshot of that so i[censored] take money from my account and transfer to powerbank so how u dont know that where u given my money that is a fraud or a scam i need explanation on that as a human right and i need my money back from your side
                May 16, 2021

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                  Hello There
                  I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date...
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                  Sir I had paid money to fraud burse app from your razor pay account sir I have lost my 30000/- iam very poor I have taken loan and paid the amount please check and pay the money you should look like God for helping us
                  Sir I had paid money to fraud burse app on 26 Nov 2020
                  May 15, 2021

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                    Hello razorpay.
                    I am Puneet and I was paid Rs.6600 razorpay.
                    Through razorpay payments getaway to Power Bank...
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                    Wish shop company is no longer paying the withdrawal of customers.
                    Since we recharged on this site using razorpay security and services.
                    Please help us to overcome this..
                    As the razorpay company has connection with wish shop company.
                    I lost my 500rs. Please refund my money.
                    Wish shop app
                    May 15, 2021

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                      I have paid for order through payment gateway of razorpay but my order is get cancelled and not showing I am paid. Order id: #37083
                      Payment ID: pay_HAjlj016iVSioD
                      Date: 14/05/21
                      Paymenet method: upi
                      Registered email: [protected]@gmail.com.
                      I am in big trouble.
                      I have paid decoratemobile.com through razorpay payment gateway but my order get cancelled.
                      I have paid decoratemobile.com through razorpay payment gateway but my order get cancelled.
                      I have paid decoratemobile.com through razorpay payment gateway but my order get cancelled.
                      May 15, 2021

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                        Hello razorpay Team

                        I am Kamal KUmarr and I was paid
                        12000 INR (as 4 times payments done of 3000 INR...
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                        I purchased a cream through razorpay from website netforhealth.com. total money was 351rs. But they cheated and did not deliver the product.
                        Please refund my money.

                        Collect ID- C2105080744507086299690
                        Transaction ID- T2105080745328111213958
                        Health product
                        May 15, 2021

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                          I have used razor pay to purchase kids clothing in online, now the website is not working, am facing multiple fraud vendors...
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                          Dear Customer, Thx for INB txn of Rs.600 frm A/c X9004 to RazorPay E. Ref IGALCGLPC8 on 09May21. If not done, fwd this SMS...
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                          Money transferred to power bank app on 11 May 2021through BHIM app

                          Power bank app closed

                          Please initiate refund app

                          [protected]@upi
                          Power bank app
                          May 13, 2021

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